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Low volume on Android app

Low volume on Android app

The sound is incredibly quiet in the Android app. I have to put the volume at 100% if I want to get the same volume I'd get playing the same song at 60% volume in Google Play or my phone's native music app. Is there a fix for this? I find it disappointing considering that I am paying for this.
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209 Replies

I am having the same issue.  The strange thing is that it just started about 2 weeks ago. Before that the volume was equivilent to other apps or inputs.  Now I have uninstalled and reinstalled (didn't help) and zero'd out all the EQ settings (doesn't help).  Even at top volume it is quiet enough that I can still hear other sounds while wearing over the ear headphones.  This needs to be fixed soon or I might have to switch after using spotify for years.

I replied in another thread but this one appears to have more activity.  I have the same issue with my S6.  It started about two weeks ago and I've noticed it when using the speaker on my phone, truck bluetooth, or headphones.  I have to increase the volume about 1/3 higher than for any other output just to maintain a "normal" low level volume and there is no option to listen to the music louder. I zero'd out all the EQ seetings and  I unstalled and reinstalled the app but still have the same issue.  I use spotify on my computer (mac) and have not noticed any issues at all through that output so it is not my account or spotify in general.

 

Please get this fixed becuase it basically makes the android app unusable unless in a really quiet enviroment.

I just noticed this was also the case for me... Now I'm listening to youtube again 😕 Hopefully they can patch it up, or figure out the bug soon! 

This has been happening to me since I got my galaxy s6 after switching from an iPhone. I have to max my volume on both my phone and the car to have something barely audible.

 

My phone is completely updated and so is spotify

Spotify has lower volume than any other audio program on my android tablet, my iphone and even on my PC. What the **bleep** guys? Do you really have to lose another customer before you fix this? From what I can tell its been a complaint for an incredibly long time now. You don't seem to listen to your customers or maybe you simply dont care... I guess Im going to google play music or deezer... what a shame

 

If you could just create a little tweak in the next update I'd stay. Just jimmy rig it. Add a volume boost option in the equilizer menu, that'd do it. If it isn't any better by my next billing period Im outie 5000. I b supa dupa cerial bra 

Same issue on 8.4.19

Found a semi fix for those that are still looking for a solution:

 

- Change streaming/download quality in settings to at least HIGH quality

- download and save music for offline use

 

Once downloaded for offline use, for me at least, this seems to fix the issue - and I am someone that needs high volume music in my life!

This has not worked for me.  I just upgraded from S7+ to S8 and still have the same issue.  Changing any of the settings mentioned in this forum has not fixed the issue.

I have the same issues.

On my Samsung Galaxy S7 the volume is too low, about 30% less than on Google Play Music.

And on my Windows 10 PC is the same problem... I need to go 100% volume to get my desired volume. With Google Music is 70% enough.

Please raise up the volume, I'm considering to cut off and switch to GPM.

Im having the exact same problem. I have a Samsung Galaxy S7 Edge. Spotify is by far the best music streaming site on Android. My ONLY issue is the max volume is REALLY quiet in comparison with any other music streaming site or even YouTube. I really want to continue using Spotify but this issue needs to be fixed. I've seen SO MANY forums on this since 2014 and it still remains unfixed. 

I had the same issue. You should disable the normilize volume feature in the settings, that will do the trick.

Oppo a57 user here... 

I thought it was my headphones maybe

Ran apple music-volume hurts my head

Stock music app-fine too

Spotify-good bit rate and quality, but like 30 percent quieter.  Can run a eq boost but **bleep** that, RIP my ears if another app runs. 

 

i have same issue

 

Windows 10

Spotify version 1.0.66.478

Asus Laptop Speaker

 

spotify max volume is so low, any other apps have louder max volume , its sad to see spotify does not care about this problem, Puting windows volume and spotify volume to 100% is like putting windws media player to 40% and windows volume to 100%.

Im not going to continue paying for premium when you simply don't care about this big issue

 

I have the same issue on my Google Pixel XL and Google Pixel 2 XL.

Android 8.0.0 for both

Spotify version 8.4.24.871 for both

 

The max volume is very low compared to any other app. This includes over the 3.5mm jack, the phone speakers, Bluetooth, and USB audio.

This is extremely frustrating. I have to rely on itunes to listen to music at a decent volume. Please fix, i dont want to leave, but low volume is a huge no no.

Nice to see that this issue has received some attention again. This has been going on for months (years in some cases) now but Spotify doesn't want to acknowlege that it's an issue. Somehow they are convinced it's an issue with the device rather than the App, but it really makes you question if they actually use their own app because it's painfully obvious that the volume is too low, especially if you've got a GPS app running at the same time or just play a song from another app.

 

I noticed that the Windows version has been fixed sometime recently as the volume now matches iTunes again, so good on them for fixing that at least. Now please fix the Android app!

Add me to the list. Samsung s8....frustrating as ought!!

I tried turning Normalize on and off, as well as different EQ settings, changing sound quality settings. Nothing seems to work except sometimes start and stop the track again will cause the volume to increase or decrease.

Is Spotify going to fix this issue or am I going to switch to amazon/Google music?????? And tell my friends and family to do the same. This is ridiculous. Been going on for years, I thought you guys would fix it one of these days....

Google pixel owner

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