Low volume on Android app

[JValGD]

The sound is incredibly quiet in the Android app. I have to put the volume at 100% if I want to get the same volume I'd get playing the same song at 60% volume in Google Play or my phone's native music app. Is there a fix for this? I find it disappointing considering that I am paying for this.

[breezy1117]

I’m trying not to leave Spotify, but Apple Music is SO MUCH louder. What’s up with this?! And the settings for music (besides the EQ) doesn’t change much at all for sound quality & volume. I expect much more Spotify.

[naheedsaddique]

I moved to Deezer lossless as Spotufy are over a year on amd nowhere, the volume on Spotify is also lower - so worse quality and not as loud = rubbish.

[JR_TheBISH]

Feb 2018 and this is still an issue. 

Spotify's volume is much too quiet on my Android phone.

Such a buzz kill.

I'll be grooving out to music on Google Play Music, then switch to Spotify, and it's at least 25% quieter.

It is a real bummer.

I have premium on both services and will likely be cancelling Spotify soon because the audio volume and is much worse.

Focus less on your UI and more on audio quality.

[Cmac669]

Hey this actually worked quite well for me. Noticable improvement in volume. Still a poor show from Spotify though. Just listened to a Grohl/Homme/Reznor jam on Youtube and the sound quality was superb. Then back to Spotify...totally lacking still. 

Come on, Spotify. What the **bleep**? I'm paying a tenner a month for this. Not for long. Off to see what the other streaming apps are like.

[122386060]

Phone: Moto G5 plus

OS: Android 7.0

App version: 8.4.39.673

Having the same issue. When I first start music, the volume is as loud as it should be (as loud as the other apps I use) but only for 1-2 seconds before it drops to maybe 60%. I know it has to be an app issue, because I use several audio apps without problems. I have tried all suggested fixes .

[ice_kold_killa]

It's Spotify. I just deleted the cache/data in the settings, deleted the app, reinstalled it and saw a new feature in the settings tied to "Normalize volume". If it turn it on, underneath you can now chose the volume level and set it to "High". I will be testing this but in my case putting the streaming quality to High/Extreme fixed it. I had Download to Extreme but my streaming was on Normal.

[Chrisg312]

I have been frustrated with the same problem with my Samsung galaxy 6 and Spotify, low max volume and no matter what settings, looking through every forum nothing works.

I've tried buying new earphones, changed SoundMagic E10s for Sennheiser's momentum 2 no joy.

So I thought of a external portable amplifier.  Ordered the Fiio btr1 Bluetooth amp, and there it is, that's what I'm looking for volume and quality.  The S6 now feels like a dedicated music player and now getting my money's worth out of Spotify premium.  Also the btr1 fits into the earphones case it's so small. 

Hope this helps.

[user-removed]

I don't have time to do a tutorial right now; but you need to go to your Android settings, select "sounds and vibrations," then go down to ADVANCED and select "Sound qality and effects." Choose "Adapt Sound." Then choose "Personalize sound." Make sure your headphones are on. You'll need to go through a set of hearing test to improve the sound output.

[hdhani]

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@user-removed wrote:

I don't have time to do a tutorial right now; but you need to go to your Android settings, select "sounds and vibrations," then go down to ADVANCED and select "Sound qality and effects." Choose "Adapt Sound." Then choose "Personalize sound." Make sure your headphones are on. You'll need to go through a set of hearing test to improve the sound output.

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Genius! This works perfectly for me. Nice and loud now cheers. P.s. I also have UHQ turned on and the surround one off. 

[user-removed]

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@hdhani wrote:

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@user-removed wrote:

I don't have time to do a tutorial right now; but you need to go to your Android settings, select "sounds and vibrations," then go down to ADVANCED and select "Sound qality and effects." Choose "Adapt Sound." Then choose "Personalize sound." Make sure your headphones are on. You'll need to go through a set of hearing test to improve the sound output.

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Genius! This works perfectly for me. Nice and loud now cheers. P.s. I also have UHQ turned on and the surround one off. 

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I'm glad it worked for you! But.... Just to give you a heads up, Spotify is not compatible with some features like surround sound. In my experience, I had to dissable all that sh*t. For the equalizer I had to have it flat (I think). While you do get a better quality with the equalizer, if you make any kind of adjustment, the volume lowers. So.... I just avoid all the fancy stuff, until I can find a bluetooth that can handle it (with Spotify).

[aleahjz]

I have done this, and have an iphone 10, and ipad mini.  I am a P.E. teacher, and cannot play the music over the loudspeaker - which is a huge reason I have it. About to cancel.

[Esvalencia16]

Why is this still an issue? For those who have left, where did you go? I'm definitely switching services until this issue is resolved.

[Matthew_rsmith]

I deleted Spotify for another app because of this issue. 

[Kerry68]

I will be canceling my subscription if this does not get fixed

[hdhani]

Nothing is broken

[Kerry68]

For the love of God...someone help!! I have a Samsung Galaxy S3

[Erby]

Any update on this?

I just got a new bmw and the spotify sound volume is very low. I have to turn it up to max on phone and the car to get decent sound which still is quite low. I see its coming up to a year on this and still no improvements and no progress.

[Esvalencia16]

Nope, I've switched services until this is resolved.

[Cmac669]

Exactly. Almost a year now and no solution. My solution was to say f***ity
bye to Spotify and use Amazon Music. It's great. Amazing sound quality

[hdhani]

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@Kerry68 wrote:

For the love of God...someone help!! I have a Samsung Galaxy S3

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I assume you've already tried the suggestions in this thread? What worked for me in the end was to first disable "normalize volume" and then the main bit is to set up adapt sound in your sound settings (not sure if your S3 has this feature but prob does since it's a Samsung thing).