Announcements

Music not playing while on offline mode

Solved!
Reply

Re: Music not playing while on offline mode

Regular

Hi there.

 

Just done a clean reinstall. Everything is working as should now.

 

Thanks for the help

Re: Music not playing while on offline mode

Visitor
Thats the exact thing that is happening to me it is frustrating all these streaming app do this but spotify is the worst

Re: Music not playing while on offline mode

Visitor

Hi,

 

Clearing the cache and restarting my phone did not work and songs only start playing when I go online. I also have 10GB+ worth of downloaded songs for offline playing, which is one of the main reasons I switched to premium. How do we resolve this unfortunate issue, Jack/Spotify Community?

Re: Music not playing while on offline mode

Moderator
Moderator

Hey there @CathyDee

 

Thanks for reaching out to the Community about this. 
 

Just to confirm, have you tried the clean reinstall that @Jack previously suggested? We recommend this step as it'll remove the old drivers first and then install the new ones. It'll also get you the latest version of Spotify.

 

This usually tends to solve issues like the one you're experiencing and it seems it helped most of the users.

 

Hope this helps. Keep us posted. 

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the strongest form of magic.” Marilyn Manson

Re: Music not playing while on offline mode

Casual Listener

Hi, I’ve tried all the suggested methods like clearing cache and re-downloading the app, but none of these have worked, any other suggestions?

Re: Music not playing while on offline mode

Visitor

I don't think the "clear cache, or reinstall Spotify" is viable solution. I have a bunch of albums in offline mode, my favorite stuff that I listen to right now. If Spotify is in offline mode, the albums don't open. I must go online first, and only then can I start playing a song. 

 

If I'm at a place where I cannot go online, like airplanes, or anywhere where I don't have access to a network, or anywhere where I don't want to use my network, I cannot listen to the music I've downloaded. I am paying for this service. What's the deal?? 

Could it be that Spotify has done this on purpose to stop several people being able to use one Spotify account? While one is streaming, the others can listen to their offline lists. What if they force people to go online before playing music? Then they would mess up the playing of music for the other(s), which is annoying, and thus will force them into each getting their own premium? 

Or is it just that they don't know how to f*cking fix bugs?

Re: Music not playing while on offline mode

Casual Listener

I think it was a week or so after I put this online I just made a completely new playlist and copied my songs across, took a while to do, but solved the problem in the end

Re: Music not playing while on offline mode

Visitor

I'm having the same problem and is reinstalling really the only solution? Because it would took ages to redownload all the songs again.

Re: Music not playing while on offline mode

Casual Listener

Sometimes it works, sometimes it doesn’t. For me, it didn’t and I ended up making the playlist all over again

Re: Music not playing while on offline mode

Visitor

This is ridiculous 

None of these responses from Spotify have helped. Clearly this is a common problem and Spotify doesn’t have a solution. The main reason I got premium was to use offline. 

SUGGESTED POSTS