Music not playing while on offline mode

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Re: Music not playing while on offline mode

Moemulla
Regular

Hi there.

 

Just done a clean reinstall. Everything is working as should now.

 

Thanks for the help

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Re: Music not playing while on offline mode

Lwazi5252
Visitor
Thats the exact thing that is happening to me it is frustrating all these streaming app do this but spotify is the worst
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Re: Music not playing while on offline mode

CathyDee
Visitor

Hi,

 

Clearing the cache and restarting my phone did not work and songs only start playing when I go online. I also have 10GB+ worth of downloaded songs for offline playing, which is one of the main reasons I switched to premium. How do we resolve this unfortunate issue, Jack/Spotify Community?

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Re: Music not playing while on offline mode

Moderator
Moderator

Hey there @CathyDee

 

Thanks for reaching out to the Community about this. 
 

Just to confirm, have you tried the clean reinstall that @Jack previously suggested? We recommend this step as it'll remove the old drivers first and then install the new ones. It'll also get you the latest version of Spotify.

 

This usually tends to solve issues like the one you're experiencing and it seems it helped most of the users.

 

Hope this helps. Keep us posted. 

IvanModerator
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