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Player buttons not working

Player buttons not working

Plan

Premium

Country

Finland

Device

Cayin N5 II

Operating System

Cayin v3.6 firmware (based on Android 5.1.1)

Issue

In Spotify version 8.5.0.735 hardware buttons (Next, Previous, Play/Pause) on the player stopped working while the screen is locked though they still work on the lock screen and with the screen on. I have tried rebooting the device, reinstalling Spotify and enabling "Device Broadcast Status" in app settings but the issue still persists.

On my Galaxy S8+ navigation works normally.

Reply
4 Replies

Hey @MStefan99! Welcome to the Spotify Community. ^^

 

I'm sorry that your app isn't working properly.

Please be aware that this issue is already under investigation.

Be sure to check and  +VOTE on this ongoing issues thread out to stay updated on this.^^

 

Peace

I got that same problem but on the galaxy s10 plus

 

@Keith23 

 

I'm sorry that you're still experiencing this.

Could you reply to that ongoing issues thread with your device and its OS version?

 

Thanks! ^^

Peace

Submitted. Thanks for help!

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