So I have installed Spotify on my tablet - been with the service for long time, I love it! Usually premium but on free at the moment.... BUT....
I just keep getting the message that Spotify is not responding should I wait, close etc. There is a message in my tablet bar next to a Spotify symbol saying "No storage area found. Check the device storage settings." I have 0.5gb of internal memory remaining so that shouldn't be the problem, plus in all the years I have been using Spotify I have never had an issue like this.
II should add that I have already tried reinstalling - twice!
Please help! Would be more bearable if I could at least get into the app and play some music! But it won't even open.
Many thanks in advance
Solved! Go to Solution.
I suspect the issue is that some redundant files have been left on your device... then when you go to re-install the app it sees the existing cache (which is encrypted with a different key) and tries to open it; but fails and closes.
Can you read the first section of the troubleshooting guide linked in my signature to get a completely clean install. Make sure to uninstall, check for the Android/data/com.spotify.mobile folder on all your storage locations and delete any you find, once done reboot your device then install the Spotify app from the Play Store.
Please make sure to do the reboot, some people think it's not important, but it is!