Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Saved files won't delete

Saved files won't delete

I have a Moto X 2nd Gen and am running out of storage space. I have tried to remove songs that I previously saved to the phone, but they will not disappear. I read that they remain cached for up to a week, but this has been several weeks now. What do I do?
2 Replies

Just clear Spotify Data and redownload the songs you only need. Go to Spotify Settings > Clear Cache. Or go to Android Settings > Apps > Spotify > Clear Data. Hope it helps.

Follow me
Please follow my Spotify Account and I will share great playlists!
Giving Kudos and Accepting As Solution really helps. Thanks 🙂
Also, please give kudos to my idea: Recharging Skips for free users through Watching Video Ads

Thanks that worked, just annoying that I have to delete and redownload everything.

Suggested posts