Spotify bug

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Spotify bug

lolleri100
Regular

Hi, I got a bug with Spotify so Evert time when im listening to music and my phone screen turns off, Spotify wont play the next track!

Sami Koskula
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Re: Spotify bug

AustinDeArmond
Music Fan

Have you changed your background data settings at all?  Unless you have Spotify Premium and are playing an offline playlist, Spotify needs to be able to connect whenever it plays a song, so it's possible that something on your phone is stopping that from happening, especially if you're on Android.

 

If you're on Android, you might try checking Data Usage in your settings and see if Restrict background data is turned on for your phone or for the Spotify App.  If you have any battery saver apps installed as well, check those settings–some of them turn off data and Wi-Fi when the screen is shut off.

12 Replies
Solution!

Re: Spotify bug

AustinDeArmond
Music Fan

Have you changed your background data settings at all?  Unless you have Spotify Premium and are playing an offline playlist, Spotify needs to be able to connect whenever it plays a song, so it's possible that something on your phone is stopping that from happening, especially if you're on Android.

 

If you're on Android, you might try checking Data Usage in your settings and see if Restrict background data is turned on for your phone or for the Spotify App.  If you have any battery saver apps installed as well, check those settings–some of them turn off data and Wi-Fi when the screen is shut off.

Re: Spotify bug

lolleri100
Regular

Yes I have an Android phone (HTC One S) and my background data is set to off. And I don't have Spotify premium.

Sami Koskula

Re: Spotify bug

Joe
Community Legend

Go to android settings/wifi/advanced and set "Keep wifi on during sleep" to always. Does that help?

Re: Spotify bug

lolleri100
Regular

Thanx for the help! I did have a battery save app what was turning my network off when I turned off my screen.

Sami Koskula

Re: Spotify bug

Joe
Community Legend

Haha, that won't have helped :) Enjoy your music.

Re: Spotify bug

lolleri100
Regular

No my Wifi is always on during sleep and I use 3G more! And the problem was with my battery save app (Easy Battery Saver) what turned  off my network when I turned off my screen.

Sami Koskula

Re: Spotify bug

Labonobo
Regular

Con la versione 0.9.10.14 non è più possibile visualizzare i followers delle proprie e altrui playlist sia da pc che da dispositivo mobile. E' possibile rimediare a questo errore?

Re: Spotify bug

lolleri100
Regular

Do you speak english ?

Sami Koskula

Re: Spotify bug

Labonobo
Regular

Yes. I'ìll try to translate it in English. With the upgrade to the new version there's no possibility to see who are the followers of the playlists. After this upgrade I could see my follower playlist. Now I can't. 

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