Spotify not working after updating Huawei p7

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Spotify not working after updating Huawei p7

MichaelBlommers
Casual Listener

Hi!

Today I updated my Huawei p7 to the latest available system software version (P7-L10V100R001C00B621).

 

The update seems to have caused an issue with Spotify (Premium), which isn't opening anymore. After opening the app the screen turns black and after 1 second simply returns to my phone menu.

 

Anyone else with similar problems and a solution? Already tried resetting my phone and reinstalling spotify without any improvement.

 

Thanks!

 

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Re: Spotify not working after updating Huawei p7

OliverL
Newbie

I have the same probelem on a Huawei Honor 4c (Android 4.4.2). With the lastest Spotify version 3.3.0.982 it starts, black screen, and then i see the home screen again. There is a spotify service running in the background.

 

I tried

  • removing spotify, finding all *spotify* files on the phone and deleting them, reinstalled spotify.
  • remove spotify, erase SD Card, install spotify
  • factory reset, install spotify

nothing changed the behavior. I use my SD Card as the primary storage but also tried using the internal storage as primariy but still the same behaviour of spotify.

 

The funny part is that i was listening to spotify when the update happened and from then on no more luck. Thats why I thoung maybe it had to do with corrupted data files.

 

Installed Spotify Version 3.2.0.1197 and it works again.

Solution!

Re: Spotify not working after updating Huawei p7

ronfietser
Casual Listener
Solution!

Re: Spotify not working after updating Huawei p7

Madve78
Casual Listener
Solution!

Re: Spotify not working after updating Huawei p7

MichaelBlommers
Casual Listener
This one works for me:
http://www.apk4fun.com/apk/57831/
Solution!

Re: Spotify not working after updating Huawei p7

ronfietser
Casual Listener
There's an update. 988, works for me on my Ascend G6!
Solution!

Re: Spotify not working after updating Huawei p7

Oliv3rger
Casual Listener

Yep, new update also works on the Honor 4X.

25 Replies

Re: Spotify not working after updating Huawei p7

StuMx
Casual Listener

I'm having a similar issue on my Honor 4x. I used to had a similar issue with my old Alcatel OT6033, as a workaround to the issue i used to turn on bluetooth, open Spotify and then turn Bluetooth off, but this workaround isn't working this time.

Re: Spotify not working after updating Huawei p7

Danieljjansen
Casual Listener
Same phone, same problem.

Re: Spotify not working after updating Huawei p7

Oliv3rger
Casual Listener
Same Problem with the honor 4x

Re: Spotify not working after updating Huawei p7

victor_cardenas
Casual Listener
Same phone, same problem, any news from somebody?

Re: Spotify not working after updating Huawei p7

andretarra
Casual Listener

Same problem with my Huawei P7. Any solution? Thanks, regards.

Re: Spotify not working after updating Huawei p7

Danieljjansen
Casual Listener
Any news yet? It seems like only Huawei owners have this problem.. It started this morning when I updated my EMUI, so I'm wondering if the problem is caused by the Huawei update or the Spotify update.
I hope this will be fixed soon!

Re: Spotify not working after updating Huawei p7

Oliv3rger
Casual Listener
It is surely caused by the Spotify update, cause there wasn't any EMUI update on the Honor 4X.

Re: Spotify not working after updating Huawei p7

TeunVermunt
Newbie

I have the exact same problem on my Huawei ascend P7. Are there any known fixes yet?

Re: Spotify not working after updating Huawei p7

victor_cardenas
Casual Listener

I've restarted my phone, everything new, redownloaded spotify and nothing... I thing is a spotify thing...

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