Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
So, when I 'sync', these files are actually being downloaded to my phone and taking up memory, right? If I 'unsync' them are they removed from my phone? If not, how can I fee up the space again after I no longer listen to these files? I use an HTC One.
Hi, and welcome to the community!
Correct. When you sync songs, they are stored as files on your phone. As it is android, when you unsync the playlist/tracks, they will be deleted from your phone. I believe there is also a clear cache option in android to remove all the synced files. If you cant find it and want to, a reinstall removes the files.
Anthony 🙂
When you say re-instal, you mean a reinstall of Spotify?
Thanks for your help!
Hi,
Indeed, reinstall the Spotify app. To make sure it gets deleted properly, you can go to settings, then get to manage applications (sometimes varies), find Spotify, and uninstall it from there.
Anthony 🙂
I understand how this is supposed to work. However I had approixmetely 12 GB of music on my phone. After clearying the cache and reinstalling spotify I did not get those 12 GB back. Furthmore I cannot locate the files to delete on my phone.
Could you be a bit more specific - how much space was freed when you cleared the cache? Where was the cache - internal storage or on the external SD card?
There are two folders used by spotify. One for the various app settings and the other for the cache itself. If they still exist, this post explains where to find them.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…