WiFi authentication error
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Plan
Premium
Country
Canada
Device
Samsung Galaxy j3, or Samsung tablet
Operating System
Android
My Question or Issue
When I'm using Spotify connected to my WiFi, I will randomly get disconnected from my modem and internet. Sometimes after a listening to several songs or sometimes right away.
I try and reset my WiFi connection on my phone and I get an authentication error.
When I get disconnected, the only way I can reconnect to the internet and my modem/router is to turn off and on my modem.
When the disconnect happens, every device in my house loses internet and gets an authentication error when trying to reconnect to WiFi.
This error occurs on my phone and on a Samsung tablet and it does not happen if I stream music from a different app.
This is annoying, please help.
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