Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394312 Views

546 replies

35 likes

Account
Free
  • 394312 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8373 Views

0 replies

7 likes

  • 8373 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify music keeps playing on android even while app is closed.

On 2019 Shield TV Pro, when Spotify app is closed music keeps playing/pausing when play/pause button played on Shield Tv remote

Visitor

On 2019 Shield TV Pro, when Spotify app is closed music keeps playing/pausing when play/pause button played on Shield Tv remote

-_dzh92fnpza

Music Fan

751 Views

2 replies

1 likes

  • 751 Views
  • 2 replies
  • 1 likes

Superuser Contribution Bluetooth headphonee in use no longer shown in Android app v. 8.9.6.458

Since updating to v. 8.9.6.458 bluetooth device in use (BT headphones, BT speaker) no longer shown. Only "local device - this phone" is shown. No issues with the playback on the bt device.

Regular

Since updating to v. 8.9.6.458 bluetooth device in use (BT headphones, BT speaker) no longer shown. Only "local device - this phone" is shown. No issues with the playback on the bt device.

lyubomir_bg

Regular

435 Views

2 replies

0 likes

  • 435 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sangean wont connect

My Sangean Radio appears in the list of devices which can be used in the app, but it doesn't connect. Up until recently this worked fine for years...

Regular

My Sangean Radio appears in the list of devices which can be used in the app, but it doesn't connect. Up until recently this worked fine for years...

AlejaR

Moderator

2721 Views

8 replies

1 likes

  • 2721 Views
  • 8 replies
  • 1 likes

Superuser Contribution How to BLOCK (not toggle/disable) Canvas on Android phone

How to BLOCK (not toggle/disable) Canvas on Android phone.We have provided the kids with Android phones to access Spotify and one other app only. The phones are locked down using an app called "Fully Kiosk Browser and App Lockdown" and I can lock ind...

Newbie

How to BLOCK (not toggle/disable) Canvas on Android phone. We have provided the kids with Android phones to access Spotify and one other app only. The phones are locked down using an app called "Ful...

Smed21

Newbie

1328 Views

3 replies

3 likes

  • 1328 Views
  • 3 replies
  • 3 likes

spotify not working on my wifi!

hiya, ty for your time - very tech-literate person, and help is my last resortspotify does not connect on my home wifi (or my uni wifi) therefore stuck on loading screen if I don't connect to mobile data firstother apps dotried clean uninstallusing a...

Newbie

hiya, ty for your time - very tech-literate person, and help is my last resort spotify does not connect on my home wifi (or my uni wifi) therefore stuck on loading screen if I don't connect to mob...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution New car mode UI sucks

This is obviously in the wrong category but I didn't see where else to post it. The new car mode UI is bad. Looks great, like a desktop UI should, but is about as far away from driver friendly as you can get. The old one was was simple, the new one h...

Regular

This is obviously in the wrong category but I didn't see where else to post it.    The new car mode UI is bad. Looks great, like a desktop UI should, but is about as far away from driver ...

marciocajahiba

Regular

1745 Views

2 replies

0 likes

Other
  • 1745 Views
  • 2 replies
  • 0 likes

Superuser Contribution Car Mode Won't Turn On/Off

When I opened Spotify a few hours ago on my phone, it was locked in car mode. I was only able to get the minimalist look without having the previous interface. When I tried to turn off car mode in the settings, it wouldn't turn off. I have tried disa...

Regular

When I opened Spotify a few hours ago on my phone, it was locked in car mode. I was only able to get the minimalist look without having the previous interface. When I tried to turn off car mode in th...

Thatbananadoh

Newbie

5003 Views

5 replies

0 likes

  • 5003 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't log in on my new phone

PlanFree/PremiumCountry Device Oppo(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device Oppo (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &n...

Ivelina

Moderator

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Web Preview No Longer Showing When Shared

PlanPremiumCountryUSA DeviceSamsung Galaxy 23Operating SystemAndroid version 13 My Question or IssueWith the recent change to the URL length when sharing songs via text, the web preview no longer shows. Previously, the web preview would show album or...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy 23 Operating System Android version 13   My Question or Issue With the recent change to the URL length when sharing songs via tex...

halistine

Newbie

822 Views

6 replies

0 likes

  • 822 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Car mode turns itself back on.

PlanPremiumCountryUSDeviceSamsung galaxy s20 ultra 5gOperating SystemAndroid 11 My Question or IssueI hate car mode with a burning passion. I turn it off in settings. If I close the app and reopen it's back on. Please make it stop. I have done a clea...

Regular

  Plan Premium Country US Device Samsung galaxy s20 ultra 5g Operating System Android 11   My Question or Issue I hate car mode with a burning passion. I turn it off in settings....

moreece

Newbie

833 Views

2 replies

1 likes

car mode
  • 833 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution can't login anymore

PlanFreeCountryFranceDeviceSamsung Galaxy S21 Ultra AND Windows 10ProOperating SystemWindows 10Pro My Question or Issuehello, I am no able to connect anymore for 3 days now. This is happening simultaneously on my phone and windows.I tried connection ...

Casual Listener

Plan Free Country France Device Samsung Galaxy S21 Ultra AND Windows 10Pro Operating System Windows 10Pro   My Question or Issue hello, I am no able to connect anymore for 3 days now. ...

Not applicable

1418 Views

6 replies

0 likes

  • 1418 Views
  • 6 replies
  • 0 likes

Superuser Contribution Private session bixby

Ok, so i let kids in my art class play songs from spotify, but i cant remember to turn on private session every time (well, i need to prepare my classes, so it's not a priority). So my recommendations are insane like kids on steroides with dépression...

Visitor

Ok, so i let kids in my art class play songs from spotify, but i cant remember to turn on private session every time (well, i need to prepare my classes, so it's not a priority). So my recommendation...

Maria

Moderator

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution High volume burst on start of playback

PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 13Spotify Version 8.9.8.545Headphones WH-XB910N both LDAC and AAC Firmware 1.2.2My Question or IssueIssue 1: The spotify app is closed. Open the app. Begin playback of anything. At the start ...

Casual Listener

Plan Premium Country USA Device Pixel 4a Operating System Android 13 Spotify Version 8.9.8.545 Headphones WH-XB910N both LDAC and AAC Firmware 1.2.2 My Question or Issue Issue 1: The spoti...

Maria

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why cant I see any songs I listened to outside of downloaded playlists?

I was listening to songs from the "song radio" option and adding loads to my main playlist, during a car ride and using mobile data. 2ish days later all the songs I added dissappeared and none of them are in my listening history. I remember adding al...

Visitor

I was listening to songs from the "song radio" option and adding loads to my main playlist, during a car ride and using mobile data. 2ish days later all the songs I added dissappeared and none of the...

Joan

Moderator

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs greyed out although they are downloaded?

Hey, I have a couple of songs in my playlist that although they are downloaded (and are played normally if I press on them), they appear as unavailable (or grey) and they dont play in sequence with other songs, they are skipped, is this a bug? How ca...

Casual Listener

Hey, I have a couple of songs in my playlist that although they are downloaded (and are played normally if I press on them), they appear as unavailable (or grey) and they dont play in sequence with o...

gristleniche

Casual Listener

18583 Views

17 replies

1 likes

  • 18583 Views
  • 17 replies
  • 1 likes

Re: Ongoing performance issues on iOS devices

so ive posted on here before. and i have updated and everything but the app still isnt working on my galaxy s9. i would like to know if its the phone or the app itself. cus it was working 2 updates ago. now its not. it takes a long time to load into ...

Newbie

so ive posted on here before. and i have updated and everything but the app still isnt working on my galaxy s9. i would like to know if its the phone or the app itself.  cus it was working 2 upd...

594 Views

0 replies

2 likes

  • 594 Views
  • 0 replies
  • 2 likes

Spotify not connecting to internet

PlanPremiumCountryUK DeviceMotorola G30 and a generic dell laptop (I don't know the model)Operating SystemWindows 10 and Android 12 My internet works for everything else such as youtube or discord, but on spotify when I try to do anything that requir...

Casual Listener

  Plan Premium Country UK   Device Motorola G30 and a generic dell laptop (I don't know the model) Operating System Windows 10 and Android 12   My internet works for everyth...

Rayyani

Casual Listener

392 Views

2 replies

0 likes

  • 392 Views
  • 2 replies
  • 0 likes

check number of times I have listened to a song

Want to be able to see number of plays on individual songs.

Visitor

Want to be able to see number of plays on individual songs.

Amay

Spotify Star

3389 Views

1 replies

0 likes

  • 3389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why I can't add a song multiple times in my Playlist now?

In past,I made playlist by using a song multiple times.When I was add that song there was an option that is"Add anyway".But now There's no option like this and I can't add a song multiple times in one playlist of mine.

Visitor

In past,I made playlist by using a song multiple times.When I was add that song there was an option that is"Add anyway".But now There's no option like this and I can't add a song multiple times in on...

Eni

Moderator

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes