Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
41983 Views
65 replies
25 likes

41983 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
877702 Views
11 replies
51 likes
Android
Guide
Troubleshooting

877702 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26299 Views
4 replies
0 likes

26299 Views
4 replies
0 likes

Volume steps too big

Hy everybodyi often listen Spotify with my Denon Heos System. Unfortunately are the Step Sizes too big. If the music is too quite you press @ the phone one step louder, its already too loud.Please make smaller steps...

Yves01
Newbie
Hy everybody i often listen Spotify with my Denon Heos System. Unfortunately are the Step Sizes too big. If the music is too quite you press @ the phone one step louder, its already too loud. Ple...
2017-05-30 10:28:28 PM
1648 Views
0 replies
25 likes

1648 Views
0 replies
25 likes

Back music not working by earphone button in Motorola Moto Maxx cellphone

Hi! I don't know it this option in Spotify because it's never worked for me. But a friend mine show me the option working perfectly, and it's very helpful, but don't work in my cellphone.Somebody help me?

marcoos_nike
Casual Listener
Hi! I don't know it this option in Spotify because it's never worked for me. But a friend mine show me the option working perfectly, and it's very helpful, but don't work in my cellphone. Somebody h...
2017-05-30 8:47:54 PM
2017-05-30 9:24:29 PM
marcoos_nike
Casual Listener
666 Views
2 replies
0 likes

666 Views
2 replies
0 likes

Spotify Connect does not work @denon avr-x1200w

After last update of Spotify app on my Samsung S6 it loses connection after a feew seconds upp to 10 minutes and having trouble to reconnect to my reciver Denon AVR-X1200W.Restart both reciver router and mobile to get it going again.

Jockeb72
Newbie
After last update of Spotify app on my Samsung S6 it loses connection after a feew seconds upp to 10 minutes and having trouble to reconnect to my reciver Denon AVR-X1200W. Restart both reciver rout...
2017-05-30 8:41:45 PM
419 Views
0 replies
0 likes

419 Views
0 replies
0 likes

Embedded Spotify Play Button can't open spotify app from android browser. intent: produces an error

On Android devices browsers, clicking on an embbeded Spotify Play Button should open native Spotify app. However, most times this does not happen because the browser throws an error: 'Page not available'. To test this please visit Spotify Play Button...

clippingbook
Casual Listener
On Android devices browsers, clicking on an embbeded Spotify Play Button should open native Spotify app. However, most times this does not happen because the browser throws an error: 'Page not a...
2015-03-06 2:38:54 PM
2017-05-30 8:18:00 PM
tawalu
Newbie
3482 Views
3 replies
4 likes
Android
browser
embed
iframe
Play Button

3482 Views
3 replies
4 likes

Paused song resumes after any system sound

Ever since the last update (currently on version 8.4.3.479 armV7), playing any system sound - such as an alarm, a phonecall or similar - will make Spotify resume playing, even if no music was playing before the system event. An example of what happen...

Hnefi
Casual Listener
Ever since the last update (currently on version 8.4.3.479 armV7), playing any system sound - such as an alarm, a phonecall or similar - will make Spotify resume playing, even if no music was pl...
2017-05-29 7:42:49 AM
2017-05-30 8:00:05 PM
Joe
Community Legend
2101 Views
3 replies
0 likes
bug android

2101 Views
3 replies
0 likes

Import local files

Hi, everyone.I'm having some troubles to import songs of my cellphone to listen on Spotify.In my app there isn't the option to import the local files and I don't know what to do.I tried to update many times the app, and, even doing this, I can't have...

Silvamac
Newbie
Hi, everyone. I'm having some troubles to import songs of my cellphone to listen on Spotify. In my app there isn't the option to import the local files and I don't know what to do. I tried to upda...
2017-05-30 5:52:34 PM
2017-05-30 6:40:43 PM
Joe
Community Legend
356 Views
1 replies
0 likes

356 Views
1 replies
0 likes

Where is the Menu button?

Hi, I know it sounds silly but I can not find the menu button, I turned the screen brightness right up to help me locate it but couldn't find it.Supposedly it's in the top left but I haven't found it... if someone could help me that'd be great!

lissyangel19
Casual Listener
Hi, I know it sounds silly but I can not find the menu button, I turned the screen brightness right up to help me locate it but couldn't find it. Supposedly it's in the top left but I haven't found ...
2017-05-30 9:41:05 AM
2017-05-30 6:23:38 PM
lissyangel19
Casual Listener
15594 Views
2 replies
2 likes

15594 Views
2 replies
2 likes

Sena support?

I just got a Sena 10S for my Motorcycle Helmet, but I can't play music from spotify through it. I'm using a Google Pixel XL currently running 7.1.2. Any ideas?

dycokac
Newbie
I just got a Sena 10S for my Motorcycle Helmet, but I can't play music from spotify through it. I'm using a Google Pixel XL currently running 7.1.2. Any ideas?
2017-05-30 4:32:20 PM
773 Views
0 replies
0 likes

773 Views
0 replies
0 likes

Dowloaded song dissappear

I have had a premium account for over a year now and I download most of my music to listen to offline. Ever 1/2 months my app removes my dowloaded offline access. The tracks are still there but not available offline? I have had 3 different phone and ...

rowancorkill
Casual Listener
I have had a premium account for over a year now and I download most of my music to listen to offline. Ever 1/2 months my app removes my dowloaded offline access. The tracks are still there but not a...
2016-04-08 5:23:44 PM
2017-05-30 2:34:53 PM
Chan31
Newbie
513 Views
1 replies
3 likes

513 Views
1 replies
3 likes

chromecast group audio

Hi,I use chromecast group audio. It's perfect with Google music, SoundCloud...On spotify, it's horrible: too many time to connect (if it's possible...), can't pass the tract...Plz, help us. It make too long time...Nicolas

Neferym
Newbie
Hi, I use chromecast group audio. It's perfect with Google music, SoundCloud... On spotify, it's horrible: too many time to connect (if it's possible...), can't pass the tract... Plz, help us....
2017-05-30 1:55:47 PM
153 Views
0 replies
0 likes

153 Views
0 replies
0 likes

"Loading..." infinity

In my playlist, i've got a playlist with "caricamento in corso...". If I open it, nothing happens. I can't to delete it.Same problem on Windows10

andonio
Casual Listener
In my playlist, i've got a playlist with "caricamento in corso...". If I open it, nothing happens. I can't to delete it. Same problem on Windows10
2017-05-30 1:47:03 PM
191 Views
0 replies
0 likes

191 Views
0 replies
0 likes

Solved!! "Go online to download" Except, I have.

My Samsung S5 tells me Spotify is in Offline mode. It tells me to go online to download. I have done this. On my desktop, everything is happily green and there's nice green arrows indicating that I've downloaded what I want. I go to play a song on my...

rowrowrowyerboa
Casual Listener
My Samsung S5 tells me Spotify is in Offline mode. It tells me to go online to download. I have done this. On my desktop, everything is happily green and there's nice green arrows indicating that I'v...
2017-05-30 11:30:44 AM
2017-05-30 1:19:57 PM
rowrowrowyerboa
Casual Listener
4765 Views
2 replies
0 likes

4765 Views
2 replies
0 likes

Music data wont delete

I've been trying to delete all my saved albums from my spotify profile so I can start brand new. I've used the "delete cache" method, deleted all the storage from my phone itself and have even uninstalled the app and re downloaded it, but every time ...

Damiantreat40
Newbie
I've been trying to delete all my saved albums from my spotify profile so I can start brand new. I've used the "delete cache" method, deleted all the storage from my phone itself and have even uninst...
2017-05-30 7:07:44 AM
2017-05-30 11:39:37 AM
Joe
Community Legend
315 Views
1 replies
0 likes

315 Views
1 replies
0 likes

Low performing solved by removing local data

Spotify was a total mess in my phone. It took ages to start up and the search machine was really slow (I am talking about 10mins to be capable to listen to any music when starting). The problem was solved when I removed the 6 gigas of music I had in ...

Maxmegen
Casual Listener
Spotify was a total mess in my phone. It took ages to start up and the search machine was really slow (I am talking about 10mins to be capable to listen to any music when starting). The problem was s...
2017-05-30 11:30:52 AM
243 Views
0 replies
0 likes
Android
Search

243 Views
0 replies
0 likes

spotify keeps deleting my downloaded music

hispotify keeps deleting my musica few weeks back it just deleted half, i downloaded it agaon, all was finetwo days ago it deleted all my downloaded songs but one (yay)i dont have wifi at home so today i went into uni and downloaded all my 3200 songs...

Lifeloverr
Music Fan
hi spotify keeps deleting my music a few weeks back it just deleted half, i downloaded it agaon, all was fine two days ago it deleted all my downloaded songs but one (yay) i dont have wifi at hom...
2017-05-29 11:09:45 PM
2017-05-30 9:26:09 AM
Lifeloverr
Music Fan
442 Views
2 replies
0 likes

442 Views
2 replies
0 likes

Suggested Songs keep playing

I am on Spotify for Android. I am halfway through a 101-song long playlist by a single artist, when suddenly, Spotify decides that my taste in music is bad and starts playing ONLY suggested songs, non-stop. Even for Spotify free, this is excessive. I...

user-removed
Visitor
I am on Spotify for Android. I am halfway through a 101-song long playlist by a single artist, when suddenly, Spotify decides that my taste in music is bad and starts playing ONLY suggested songs, no...
2017-05-30 5:48:38 AM
279 Views
0 replies
0 likes

279 Views
0 replies
0 likes

Playlist ending early

So my playlist is constantly ending before it has played all the songs on the list. Does anyone know how to fix this? It has been happening for most of the 2 years I have had spotify.

Kodybrewer
Casual Listener
So my playlist is constantly ending before it has played all the songs on the list. Does anyone know how to fix this? It has been happening for most of the 2 years I have had spotify.
2017-05-29 12:50:34 AM
2017-05-30 5:14:32 AM
hotnspicyyyyyy
Roadie
538 Views
3 replies
0 likes

538 Views
3 replies
0 likes

Superuser Contribution WEIRD SOUNDS OUT OF SPOTIFY

So I recently decided to play some music. I tried to making my playlist in alphabetical order with the filter. But after I did it, and after I went out of spotify. My phone would suddenly say "playing a certain song is a premium feature, ....." this ...

Charlieshinkr
Casual Listener
So I recently decided to play some music. I tried to making my playlist in alphabetical order with the filter. But after I did it, and after I went out of spotify. My phone would suddenly say "playin...
2017-05-29 10:03:10 AM
2017-05-30 3:24:21 AM
Charlieshinkr
Casual Listener
500 Views
2 replies
0 likes

500 Views
2 replies
0 likes

Solved!! Inconsistent volumes across tracks

Hello,I've noticed in the past two weeks or so, the volume levels across tracks have not been consistent. This is also happening between tracks on a single album that play at a consistent volume on the Android media player. Because of this I'm convin...

forcedrevival
Gig Goer
Hello, I've noticed in the past two weeks or so, the volume levels across tracks have not been consistent. This is also happening between tracks on a single album that play at a consistent volume ...
2017-05-30 2:35:28 AM
2017-05-30 2:56:02 AM
hotnspicyyyyyy
Roadie
5370 Views
5 replies
0 likes

5370 Views
5 replies
0 likes

Old Spotify Client appearing on Samsung J3

Hello, On my friend's new Samsung J3 a much, much older version of Spotify is appearing. It has no music codes or anything. I can't share playlists with her either. It has mixes instead of playlist, and whne every she shares a playlist with me it app...

bunnies12345
Casual Listener
Hello, On my friend's new Samsung J3 a much, much older version of Spotify is appearing. It has no music codes or anything. I can't share playlists with her either. It has mixes instead of pla...
2017-05-30 1:17:06 AM
2017-05-30 2:35:03 AM
Joe
Community Legend
376 Views
3 replies
0 likes

376 Views
3 replies
0 likes

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