Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
115414 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Newbie
231994 Views
149 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
591691 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
485908 Views
580 replies
42 likes
Sine im broke af, i cancelled spotify premium. But i left it on shuffle play on this device before i cancelled, so i cant play a song without pressing shuffle play in my playlist. I cant turn it off since you need premium and when i press the shuffle...
Sine im broke af, i cancelled spotify premium. But i left it on shuffle play on this device before i cancelled, so i cant play a song without pressing shuffle play in my playlist. I cant turn it off ...
Community Legend
348 Views
1 replies
0 likes
hi everyone! someone recently made a playlist which has an extremely inappropriate and disgusting title. i wanted to report it before the person it's targeted at sees it, but it seems i don't have any options to do so. is there anyway i can?
hi everyone! someone recently made a playlist which has an extremely inappropriate and disgusting title. i wanted to report it before the person it's targeted at sees it, but it seems i don't have an...
Community Legend
447 Views
1 replies
0 likes
I do not have access to the beta forums even though I'm enrolled in the Android beta. I am having issues with the current beta and don't with to post in the general forum.Thanks
I do not have access to the beta forums even though I'm enrolled in the Android beta. I am having issues with the current beta and don't with to post in the general forum. Thanks
590 Views
0 replies
0 likes
My phone updated to spotify 8.4.5.1092 yesterday and I can no longer use it in my car with Ford Sync, is this going to be fixed or do I need to try and roll back to an earlier version?
My phone updated to spotify 8.4.5.1092 yesterday and I can no longer use it in my car with Ford Sync, is this going to be fixed or do I need to try and roll back to an earlier version?
Newbie
761 Views
1 replies
4 likes
How come I don't get push notifications anymore when an artist I follow releases new music?
How come I don't get push notifications anymore when an artist I follow releases new music?
Roadie
519 Views
1 replies
0 likes
When I select any song, it will play for about a second. After that, the app will crash and force close.Spotify version: 8.4.9.249Device: OnePlus 3Android version: 7.1.1I have also seen other reports that the same issue has been occurring to them too...
When I select any song, it will play for about a second. After that, the app will crash and force close. Spotify version: 8.4.9.249 Device: OnePlus 3 Android version: 7.1.1 I have also seen o...
Regular
836 Views
3 replies
0 likes
Hi This is an issue I am dealing with since a long time now. I'm a premium user and I have the app installed on my Sony Xperia M4 Aqua Dual. The problem is that sometime, I can't access to the albums and playlists I have downoladed. When I try, it ju...
Hi This is an issue I am dealing with since a long time now. I'm a premium user and I have the app installed on my Sony Xperia M4 Aqua Dual. The problem is that sometime, I can't...
376 Views
0 replies
0 likes
Downloading hangs at 1/539. Updating the app, signing in and out, deleting cache and data, downloading to internal storage instead of SD card didn't help. Premium subscription is active.Any help will be appreciated.
Downloading hangs at 1/539. Updating the app, signing in and out, deleting cache and data, downloading to internal storage instead of SD card didn't help. Premium subscription is active. ...
Community Legend
1224 Views
5 replies
0 likes
Hello,I have approximately 1.3k songs saved and today I left the premium and started premium family. All my music appears as if I had to download again. Do I really need to download everything again?Thanks.
Hello, I have approximately 1.3k songs saved and today I left the premium and started premium family. All my music appears as if I had to download again. Do I really need to download everything agai...
355 Views
0 replies
0 likes
Hi all.I'd like to know how Spotify play a downloaded song.I mean, it seems that even when a song has been downloaded, and I'm in Online mode, Spotify tries to stream it from the network, as well.So it happens that the song interrupts when the signal...
Hi all. I'd like to know how Spotify play a downloaded song. I mean, it seems that even when a song has been downloaded, and I'm in Online mode, Spotify tries to stream it from the network, as well...
Roadie
647 Views
1 replies
0 likes
If I delete an album that I've download, I still have the data on my galaxy S6 so it takes memory even when I don't want anymore a song ! A solution exept delete all the data of my app ?
If I delete an album that I've download, I still have the data on my galaxy S6 so it takes memory even when I don't want anymore a song ! A solution exept delete all the data of my app ?
Roadie
512 Views
1 replies
0 likes
Sorry for my english but i'm italian....I have the premium mode for my samsung galaxy s7 but i can't download my playlist or any playlist or songI have disintall the applticationI clear the chaceI DON'T KNOW HOW I CAN DOWNLOAD AND I'M ANGRY BECAUSE I...
Sorry for my english but i'm italian.... I have the premium mode for my samsung galaxy s7 but i can't download my playlist or any playlist or song I have disintall the appltication I clear the cha...
Roadie
569 Views
1 replies
0 likes
Hi. I've had this problem forever. I've downloaded my songs list at least a dozen times, but whenever I go offline, I can't play the music. When I got back, spotify says I need to download the same music, but it takes much less time. I've tried unins...
Hi. I've had this problem forever. I've downloaded my songs list at least a dozen times, but whenever I go offline, I can't play the music. When I got back, spotify says I need to download the same m...
Roadie
483 Views
1 replies
0 likes
Anytime I plug in my headphones or get into my car, the Spotify app automatically turns on. I do not wish to have this feature and want to shut it off. How do I do so?Currently using a Samsung Galaxy Edge 7 with the most current OS. I have tried dele...
Anytime I plug in my headphones or get into my car, the Spotify app automatically turns on. I do not wish to have this feature and want to shut it off. How do I do so? Currently using a Samsung Ga...
Roadie
775 Views
1 replies
0 likes
I need your help!!I have entered the pin on the gift card on the Internet and my account has 10 Euros more. But Spotify Premium doesn´t works. Why? Thank you for your help
I need your help!! I have entered the pin on the gift card on the Internet and my account has 10 Euros more. But Spotify Premium doesn´t works. Why? Thank you for your help
Roadie
475 Views
1 replies
0 likes
when I use shuffle for my playlist on my android instead of playing all of the songs shuffled it just shuffles about 1/3 of them and plays those over and over again without ever adding the rest to the queue. It doesn't do this on my pc though.
when I use shuffle for my playlist on my android instead of playing all of the songs shuffled it just shuffles about 1/3 of them and plays those over and over again without ever adding the rest to th...
Roadie
480 Views
1 replies
0 likes
Hello spotify i have an idea can spotify have not radiostations all over the world and the old radio feature delete for a new feature Of Real Radio StationsGreetings Bartieboy234
Hello spotify i have an idea can spotify have not radiostations all over the world and the old radio feature delete for a new feature Of Real Radio Stations Greetings Bartieboy234
270 Views
0 replies
0 likes
After the last update i cant listen to music,not only using spotyfi but the whole divece with headphones. I don't know what to do.
After the last update i cant listen to music,not only using spotyfi but the whole divece with headphones. I don't know what to do.
310 Views
0 replies
0 likes
I always download all my music ONLY ON MY SMARTPHONE to listen it offline and I want to know WHY it was entirely removed FOR THE THIRD TIME.I received a warning about something that I have 3 downloads or accounts on my own account but I'M THE ONLY WH...
I always download all my music ONLY ON MY SMARTPHONE to listen it offline and I want to know WHY it was entirely removed FOR THE THIRD TIME. I received a warning about something that I have 3 downlo...
Casual Listener
612 Views
2 replies
0 likes
I've lost all my saved songs on my phone. Is there any way to get it all back without individually saving each artist/song again?
I've lost all my saved songs on my phone. Is there any way to get it all back without individually saving each artist/song again?
360 Views
0 replies
0 likes
