Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210915 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561402 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463201 Views
575 replies
39 likes
If I do play songs which I have downloaded before: are they played from storage or does Spotify stream them over active internet connection? My hope is that I do not need to use offline mode but that Spotify consums no data when playing songs which a...
If I do play songs which I have downloaded before: are they played from storage or does Spotify stream them over active internet connection? My hope is that I do not need to use offline mode but that...
Community Legend
2956 Views
1 replies
0 likes
Dear Spotify Community, I have a spotify account and am trying to download the spotify app on my android phone (Samsong Galaxy). However, when trying to download it, google play store gives me the following error message 'Dieser Artikel ist in ihrem ...
Dear Spotify Community, I have a spotify account and am trying to download the spotify app on my android phone (Samsong Galaxy). However, when trying to download it, google play stor...
Community Legend
3305 Views
5 replies
0 likes
Using an LG G4 with Android 6.0 marshmallow and now every time I pause my music by dragging down the notification bar or through the lock screen, I have to re open the app to resume my music. Which in turn means I can no longer play music when openin...
Using an LG G4 with Android 6.0 marshmallow and now every time I pause my music by dragging down the notification bar or through the lock screen, I have to re open the app to resume my music. Which i...
Not applicable
10632 Views
7 replies
4 likes
plad add more songs by bamboo, chin up music for the unsuspecting hero by foster th people, and jeepney by kala
plad add more songs by bamboo, chin up music for the unsuspecting hero by foster th people, and jeepney by kala
354 Views
0 replies
0 likes
With the last update you f*cked something up; I use the app a lot and I know that it keeps a buffer of about 200/300mb while streaming music, but now that buffer isn't recycling and the it keeps getting bigger, after a couple of days of using it I en...
With the last update you f*cked something up; I use the app a lot and I know that it keeps a buffer of about 200/300mb while streaming music, but now that buffer isn't recycling and the it keeps gett...
262 Views
0 replies
0 likes
The max volume on the spotify app on my Huawei phone is very low. How do i fix this? I have read many posts about this, but nothing that fixes it. Have the latest update.
The max volume on the spotify app on my Huawei phone is very low. How do i fix this? I have read many posts about this, but nothing that fixes it. Have the latest update.
510 Views
0 replies
0 likes
Hi, Fuming.... I've used spotify for agers. Who's ridiculous idea was it to incorporate videos into playlists and then allow the playlist to stop playing all together. Followed by a pop up message saying 'WE'RE NOT ABLE TO PLAY THIS VIDEO IN YOUR CUR...
Hi, Fuming.... I've used spotify for agers. Who's ridiculous idea was it to incorporate videos into playlists and then allow the playlist to stop playing all together. Foll...
775 Views
0 replies
12 likes
I wanted to play a song on my phone but I wasn't able to because I don't have premium (if this gets fixed please give me premium) so I clicked a song I wanted on my computer, went to my phone and clicked play on phone, after the song was done an ad p...
I wanted to play a song on my phone but I wasn't able to because I don't have premium (if this gets fixed please give me premium) so I clicked a song I wanted on my computer, went to my phone and cli...
270 Views
0 replies
0 likes
Bonjour !Je viens de m'inscrire à Spotify Premium, mais j'ai un problème avec mes fichiers locaux. Comme indiqué sur ce poste https://support.spotify.com/mc/article/listen-to-local-files/ on peut basculer les fichiers locaux de notre ordinateur vers ...
Bonjour ! Je viens de m'inscrire à Spotify Premium, mais j'ai un problème avec mes fichiers locaux. Comme indiqué sur ce poste https://support.spotify.com/mc/article/listen-to-local-files/ on p...
Newbie
1974 Views
1 replies
3 likes
I've been using the app on my phone for a few years now and never have any problems but the last few days after about 3 songs in the middle of the 4th or so it stops the app doesnt shut down or anything the music just stops i tried deleting and reins...
I've been using the app on my phone for a few years now and never have any problems but the last few days after about 3 songs in the middle of the 4th or so it stops the app doesnt shut down or anyth...
Community Legend
442 Views
1 replies
0 likes
Hello everyone. I would like to ask for your help because I don't know what to do about this. I've been sharing a Premium account with my sister for a couple of months now and until now, I never had troubles with the app. But now I really don't know ...
Hello everyone. I would like to ask for your help because I don't know what to do about this. I've been sharing a Premium account with my sister for a couple of months now and until now, I n...
Community Legend
1158 Views
5 replies
0 likes
Few days ago I was looking for equalizer in option, but I didn't found it. I though my phone needed a reboot but, so I rebooted my phone but the equalizer didn't reappear. Before the equalizer was under "download by mobile data".
Few days ago I was looking for equalizer in option, but I didn't found it. I though my phone needed a reboot but, so I rebooted my phone but the equalizer didn't reappear. Before the equalizer was un...
Community Legend
1167 Views
3 replies
0 likes
Siempre que estoy conectado a mi Wifi Dice "lo sentimos algo ha salido mal" y no deja recargar. Tarda demasiado en volver a responder. Que sucede??!! Me desespera mucho
Siempre que estoy conectado a mi Wifi Dice "lo sentimos algo ha salido mal" y no deja recargar. Tarda demasiado en volver a responder. Que sucede??!! Me desespera mucho
991 Views
0 replies
0 likes
Please help to solve this case. Why I am kicked out of the Family preminum. Now I am re-invited by my family member. However it still can't verify my address. Why you can kick out the user? I have paid for that. It makes my family so angry. Please ch...
Please help to solve this case. Why I am kicked out of the Family preminum. Now I am re-invited by my family member. However it still can't verify my address. Why you can kick out the user? I h...
Community Legend
413 Views
1 replies
0 likes
I downloaded th apk file and tried to install spotify, but I keep getting this error message that says that the application could not be installed. The apk download worked on other devices but for this one it doesn't. I have a Galaxy Tab S, Android 5...
I downloaded th apk file and tried to install spotify, but I keep getting this error message that says that the application could not be installed. The apk download worked on other devices but for th...
Newbie
8359 Views
4 replies
0 likes
Guys,all of my downloads disappeared in my library!But I think they are in memory.If I download a new album, it works.Please help me, if I reinstall the app I lost all the saved songs Thanx
Guys, all of my downloads disappeared in my library! But I think they are in memory. If I download a new album, it works. Please help me, if I reinstall the app I lost all the saved songs ...
400 Views
0 replies
0 likes
Hi,I have a problem with Spotify on my Note 4. The app tell me that i reached the max numbers of synchronized songs and need cannont download more.
Hi, I have a problem with Spotify on my Note 4. The app tell me that i reached the max numbers of synchronized songs and need cannont download more. <i don't have this problem with my ta...
Casual Listener
688 Views
4 replies
0 likes
Since a couple of days ago the application has stopped working completely on my Android phone. I deleted the application and re-downloaded it as explained in the users' guide, but the latest software update seems not to be working any longer. I can o...
Since a couple of days ago the application has stopped working completely on my Android phone. I deleted the application and re-downloaded it as explained in the users' guide, but the latest software...
295 Views
0 replies
0 likes
When i was premium, i had set loads of content to offline. Now that i am back to freemium, the offline content still takes up the space, but i can no longer use the online/offline switch to fix this problem. Problem. This happens even after uninstall...
When i was premium, i had set loads of content to offline. Now that i am back to freemium, the offline content still takes up the space, but i can no longer use the online/offline switch to fix this ...
Casual Listener
956 Views
4 replies
0 likes
Had this problem before. Reinstalled. Logged out. All of that.It wont work. When it does say its playing its silent. My app is up to date. I posted before but never got the notification to reply. I have an android, Samsung galaxy grand prime.Please r...
Had this problem before. Reinstalled. Logged out. All of that. It wont work. When it does say its playing its silent. My app is up to date. I posted before but never got the notification to reply. I...
387 Views
0 replies
0 likes
