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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397045 Views

547 replies

35 likes

Account
Free
  • 397045 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8491 Views

0 replies

7 likes

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trouble with ads after singing up for premium

I was playing a U2 song on non-premium spotify on my android, casting to my tv. An ad came on,(Jimmy Dean Hash Browns) I went to my laptop and got on spotify to upgrade to premium. All went thru fine and was confirmed on premium. Song stopped playing...

Newbie

I was playing a U2 song on non-premium spotify on my android, casting to my tv.   An ad came on,(Jimmy Dean Hash Browns)  I went to my laptop and got on spotify to upgrade to premium.&...

betablue42

Roadie

451 Views

2 replies

0 likes

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  • 2 replies
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Samsung Tab Pro - Landscape "Devices" Missing

Hi Everyone. I know it's an obscure device but I have a Galaxy Tab S Pro (SM-P900) that I use for listening while I exercise. Normally I keep this device in a landscape form and with the most recent update to Spotify I no longer see the Available Dev...

Newbie

Hi Everyone. I know it's an obscure device but I have a Galaxy Tab S Pro (SM-P900) that I use for listening while I exercise. Normally I keep this device in a landscape form and with the most recent ...

305 Views

0 replies

0 likes

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Fix android app so its usable on Android TV

Since you are never going to make app for Android TV or add chromecast support please at least fix android app so it can be sideloaded and used on Android TV, now when i open app it freeze the entire system and i have to unlug it from wall socket, im...

Regular

Since you are never going to make app for Android TV or add chromecast support please at least fix android app so it can be sideloaded and used on Android TV, now when i open app it freeze the entire...

stewaal

Music Fan

1160 Views

3 replies

5 likes

main-Android
  • 1160 Views
  • 3 replies
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Why is spotify way better on ios?

Hello, I've been using the spotify app on my Samsung s7, but I recently got an iPhone 7 and I noticed that when I download the same 7 playlists, 15-50 songs, I use up 1.5gig of space. Where on my s7 I'm using 8! Also the functionality of both apps ar...

Newbie

Hello, I've been using the spotify app on my Samsung s7, but I recently got an iPhone 7 and I noticed that when I download the same 7 playlists, 15-50 songs, I use up 1.5gig of space. Where on my s7 ...

1190 Views

0 replies

12 likes

  • 1190 Views
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  • 12 likes

Solved!! Playlist imposed on android

Hi, here's my problem.When i'm listening to my playlist, there are others songs who substitute and i can't swhitch them...Annoying...Thanks

Casual Listener

Hi, here's my problem. When i'm listening to my playlist, there are others songs who substitute and i can't swhitch them... Annoying... Thanks

Spoc

Casual Listener

660 Views

3 replies

0 likes

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Huge data usage when app not in use

Yesterday i literally never used spotify yet it consumed over 200mb from my mobile data, it actually used more than i use in a normal day when actually listening to music, is there any solution to this? Otherwise i will just uninstall this piece of *...

Newbie

Yesterday i literally never used spotify yet it consumed over 200mb from my mobile data, it actually used more than i use in a normal day when actually listening to music, is there any solution to th...

xBecZ

Newbie

727 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I can't get spotify to download or play via 4g or 3g

I want to listen to music while in driving via streaming. When I put it in online mode it says still offline and I have made the settings accordingly.

Regular

I want to listen to music while in driving via streaming. When I put it in online mode it says still offline and I have made the settings accordingly.

Liontob

Newbie

6478 Views

21 replies

0 likes

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  • 21 replies
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Save offline playlists to SD card function is gone

Hi!The function where it was possible to download your music to your SD card on a Android phone is gone since my last update. How can I get this back?

Newbie

Hi! The function where it was possible to download your music to your SD card on a Android phone is gone since my last update. How can I get this back?

345 Views

0 replies

0 likes

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Release Radar Playlist Missing Song Information

Hi everyone..I've been a Spotify Premium listener for almost 3 years and currently am listening to Spotify on a LG/Android Smartphone. The problem I've been experiencing is since yesterday suddenly the layout for my Release Radar playlist has changed...

Roadie

Hi everyone..I've been a Spotify Premium listener for almost 3 years and currently am listening to Spotify on a LG/Android Smartphone. The problem I've been experiencing is since yesterday suddenly t...

Joe

Community Legend

1193 Views

8 replies

0 likes

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  • 8 replies
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Sound lower than other phone

Hey, I am using oneplus 3tThe other day, I was playing spotify through a Bluetooth speaker and then my friend connected and music was louder on his phone.What could be the issue? I use Sound AboutThanks,

Regular

Hey, I am using oneplus 3t The other day, I was playing spotify through a Bluetooth speaker and then my friend connected and music was louder on his phone. What could be the issue? I use Sound Abou...

Jon_UK

Roadie

973 Views

5 replies

0 likes

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  • 5 replies
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Solved!!Superuser Contribution Sound Quality

Hello,I have a Nexus 2013 and I have choosen the Extrem Quality in Settings,but all the music is extremly with Bass.With other programs like PowerAmp there is no problem.Only with spotify.If the tracks are downloaded or online there is no change.The ...

Casual Listener

Hello,I have a Nexus 2013 and I have choosen the Extrem Quality in Settings,but all the music is extremly with Bass. With other programs like PowerAmp there is no problem. Only with spotify. If th...

Likos1984

Casual Listener

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
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2 devices logged into one account trying to play music but keep getting interuppted by other device

2 devices are logged into one account trying to play music at the same time but is interrupted by the other devices music even after i hit the show only local devices button

Newbie

2 devices are logged into one account trying to play music at the same time but is interrupted by the other devices music even after i hit the show only local devices button

gryffyn

Roadie

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

No puedo buscar

Cuando intento usar el buscador o a veces entrar a las opciones de una canción no responde o luego de un rato me dice "Vaya, algo no ha ido como debía. Inténtalo de nuevo".Esto me sucede muy seguido y es bastante estresante.

Casual Listener

Cuando intento usar el buscador o a veces entrar a las opciones de una canción no responde o luego de un rato me dice "Vaya, algo no ha ido como debía. Inténtalo de nuevo". Esto me sucede muy seguid...

kermatos

Newbie

1818 Views

1 replies

1 likes

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  • 1 replies
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Solved!! Spotify + Google Maps Navigation is now impossible with recent update.

Hello, Recently (a few weeks ago?) there was a Spotify update to the Android platform that 'fixed' the issue of the music muting/dimming while a notifcation or some other sound was played. I myself LOVED this feature because when you would be navigat...

Casual Listener

Hello,   Recently (a few weeks ago?) there was a Spotify update to the Android platform that 'fixed' the issue of the music muting/dimming while a notifcation or some other sound was played....

Della5

Newbie

30875 Views

4 replies

3 likes

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Solved!! Stops playing, after less than 1 sec

Premium user. In my android I can't listen to music because when i press play it stops after less than one second. This doesn't happen in my computer. I've tried doing a clean installation but didn't work. Anyone with the same issues?

Newbie

Premium user. In my android I can't listen to music because when i press play it stops after less than one second. This doesn't happen in my computer. I've tried doing a clean installation but didn...

Nyte

Casual Listener

9815 Views

2 replies

1 likes

  • 9815 Views
  • 2 replies
  • 1 likes

Superuser Contribution Not available in my Country (Gibraltar)

When i try to download Spotify from the Play Store it says it is not availabel in my Country yet i have been using Spotify on my iPhone for a very VERY long time, is there a work around for this? I have attached a screenshot to show the message I get...

Newbie

When i try to download Spotify from the Play Store it says it is not availabel in my Country yet i have been using Spotify on my iPhone for a very VERY long time, is there a work around for this? &n...

JuanCamilo

Roadie

1957 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify and Chromecast Audio

Brief description of the issue: When I come home and connect to my wifi while listening, Spotify won't be able to find the Chromecast audio in the device list. But when I try to connect to my Chromecast Audio via Google home, it works. It only shows ...

Newbie

Brief description of the issue: When I come home and connect to my wifi while listening, Spotify won't be able to find the Chromecast audio in the device list. But when I try to connect to my Chromec...

JuanCamilo

Roadie

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
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Acts like there's an ad playing when there isn't

My app won't play music, and keeps giving me a message like there's an ad going, when no ad is playing.

Casual Listener

My app won't play music, and keeps giving me a message like there's an ad going, when no ad is playing.

263 Views

0 replies

0 likes

  • 263 Views
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Webplayer won't play music cause it says it's connected to another device... it isn't

Spotify won't clear the information that it's connected to another device. I've tried liogging in and out as well as clearing cache. Started using other music apps at this point since the system dooesn't work.

Newbie

Spotify won't clear the information that it's connected to another device. I've tried liogging in and out as well as clearing cache.   Started using other music apps at this point since the sy...

juliecamara

Newbie

428 Views

1 replies

0 likes

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  • 1 replies
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Loss of downloaded Albums

Ola all, So I am a Premium user but every now and then the app on my LG G4 keeps wiping out anything I have downloaded so they are not available off-line. The space is still taken up on the phone’s memory, I just have to go through the effort to redo...

Newbie

Ola all,   So I am a Premium user but every now and then the app on my LG G4 keeps wiping out anything I have downloaded so they are not available off-line. The space is still taken up on the ...

Brammetje

Regular

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes