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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201640 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201640 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545914 Views

78 replies

3 likes

  • 545914 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453657 Views

571 replies

38 likes

Account
Free
  • 453657 Views
  • 571 replies
  • 38 likes

More songs for free users than for premiums

I have a premium account and there are several artist which I am not able to play. The message: "This song is not available" appears. The thing is that if I sign with a free account, I am perfectly able to play these "not available" song. Do you know...

Newbie

I have a premium account and there are several artist which I am not able to play. The message: "This song is not available" appears. The thing is that if I sign with a free account, I am perfectly a...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Superuser Contribution Disappearing downloads

Hey everyone,I've been having an issue with my downloaded songs disappearing from my device storage, meaning I have to redownload them all over again. At first I thought it was me being reckless with the button, but it seems to be happening every cou...

Newbie

Hey everyone, I've been having an issue with my downloaded songs disappearing from my device storage, meaning I have to redownload them all over again. At first I thought it was me being reckless wi...

Melody

Spotify

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Open space issue

Why would Spotify premium trial take up 2.5 GB of space on my phone with nothing downloaded? New user, please advise. Thank you.

Casual Listener

Why would Spotify premium trial take up 2.5 GB of space on my phone with nothing downloaded? New user, please advise. Thank you.

Joe

Community Legend

587 Views

3 replies

0 likes

  • 587 Views
  • 3 replies
  • 0 likes

The music is too low with earphones

I don´t know why, but the music is too low when I use earphones but if I play the music in youtube in the browser (with the earphones) the music sounds loud. It only happens when I use earphones and in Spotify, if I take it of, the music sounds loud....

Casual Listener

I don´t know why, but the music is too low when I use earphones but if I play the music in youtube in the browser (with the earphones) the music sounds loud. It only happens when I use earphones and ...

Albedeluxe

Regular

2817 Views

3 replies

0 likes

  • 2817 Views
  • 3 replies
  • 0 likes

Solved!! Next Song Won't Start in Power Saver Mode

On my Samsung Galaxy S5, when I have Power Saver Mode on (not Ultimate Power Saver Mode), the next song won't start automatically. If I unlock my phone and go to Spotify it will sometimes start. However, whenever I move the slider to the middle of so...

Visitor

On my Samsung Galaxy S5, when I have Power Saver Mode on (not Ultimate Power Saver Mode), the next song won't start automatically. If I unlock my phone and go to Spotify it will sometimes start. Howe...

Joe

Community Legend

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Downloading all songs again after app update

Today I turned my phone on (Moto G3) and noticed that Spotify had hardly any songs in the Songs section of my library?! (like about 2!) All filters were off. Got to work, turned my phone on and off and spotify decided to download ALL OF MY LIBRARY AG...

Regular

Today I turned my phone on (Moto G3) and noticed that Spotify had hardly any songs in the Songs section of my  library?! (like about 2!) All filters were off.   Got to work, turned my pho...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Problema al reproducir

Hola, compré un celular lg k8 con android 6.0 hace poco y en este dispositivo se me paran las canciones cada tanto esté la aplicación abierta, en segundo plano o con el celular bloqueado y es muy molesto además de que tengo premium y siento que no lo...

Newbie

Hola, compré un celular lg k8 con android 6.0 hace poco y en este dispositivo se me paran las canciones cada tanto esté la aplicación abierta, en segundo plano o con el celular bloqueado y es muy mol...

517 Views

0 replies

1 likes

  • 517 Views
  • 0 replies
  • 1 likes

Is there a list of Android Phones that support SD Card Caching?

I have had two Moto G's (Gen 1 and Gen 2) and neither have been able to cache music to an SD Card - the option just does not show up in the Spotify App. My app is 8.4.1.846 armV7 I am about to buy a new phone. Is there a list of handsets that support...

Casual Listener

I have had two Moto G's (Gen 1 and Gen 2) and neither have been able to cache music to an SD Card - the option just does not show up in the Spotify App.   My app is 8.4.1.846 armV7   I ...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

Problemas con el modo offline en android

Buenas, tengo un gran problema, resulta que descargo la música para escucharla en modo offline y sólo me aparece descargada durante un rato, cuando cierro y reabro la aplicación después de un rato se borra la música, pero aún así aparece ocupando esp...

Newbie

Buenas, tengo un gran problema, resulta que descargo la música para escucharla en modo offline y sólo me aparece descargada durante un rato, cuando cierro y reabro la aplicación después de un rato se...

osornios

Spotify Star

1102 Views

1 replies

0 likes

  • 1102 Views
  • 1 replies
  • 0 likes

Spotify does not delete unchecked playlists

I am having a problem with Spotify that seems to keep my playlists in the cache for ages. I know it is supposed to keep them for a while after I uncheck them, but in the past this has been for 30 minutes or so. Now they stay for days. I know I can fi...

Roadie

I am having a problem with Spotify that seems to keep my playlists in the cache for ages. I know it is supposed to keep them for a while after I uncheck them, but in the past this has been for 30 min...

Joe

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

How can I use Spotify connect via Bluetooth?

Recently my cellphone's phone's connector broke and I'm using another phone to listen to music and using the Spotify Connect to switch between my playlists and songs on my other phone. However, to do that I have to enable my phone's portable wifi (th...

Newbie

Recently my cellphone's phone's connector broke and I'm using another phone to listen to music and using the Spotify Connect to switch between my playlists and songs on my other phone. However, to do...

Joe

Community Legend

1865 Views

1 replies

0 likes

  • 1865 Views
  • 1 replies
  • 0 likes

How to listen to my music while in flight

Everytime im on a plane and about to take a trip my spotify app says i am unable to listen to my cause i have no internet connection. I've downloaded all my songs. What am i doing wrong?

Newbie

Everytime im on a plane and about to take a trip my spotify app says i am unable to listen to my cause i have no internet connection. I've downloaded all my songs. What am i doing wrong?

Joe

Community Legend

10141 Views

1 replies

0 likes

  • 10141 Views
  • 1 replies
  • 0 likes

Lista de cualquier disco en gris

Bueno, resulta que en mi celular, las canciones todas aparecen en gris. Las que tengo guardadas como favoritos. Las de radios Spotify. Discos de algún cantante en especial, prácticamente todo el contenido de Spotify aparece en gris, pero no así en mi...

Newbie

Bueno, resulta que en mi celular, las canciones todas aparecen en gris. Las que tengo guardadas como favoritos. Las de radios Spotify. Discos de algún cantante en especial, prácticamente todo el cont...

908 Views

0 replies

1 likes

  • 908 Views
  • 0 replies
  • 1 likes

Solved!! Na mudança de qualidade de audio é necessário baixar de novo ou o sistema atualiza?

Boa noite, Gostaria de saber se eu tenho músicas baixadas em qualidade alta e mudar para extrama (ou vice-versa), o sistema automaticamente faz o download da nova qualidade ou devo "excluir" a música e baixar novamente na qualidade pretendida? Obriga...

Casual Listener

Boa noite,   Gostaria de saber se eu tenho músicas baixadas em qualidade alta e mudar para extrama (ou vice-versa), o sistema automaticamente faz o download da nova qualidade ou devo "excluir"...

Bittencourt

Spotify Star

1026 Views

3 replies

0 likes

  • 1026 Views
  • 3 replies
  • 0 likes

Solved!! Musicas baixadas são executadas sem consumir dados móveis?

Boa noite, Gostaria de saber se quando estou online no spotify as músicas que baixei são executadas via streaming ou são executadas localmente mesmo sem usar a rede móvel? Obrigado

Casual Listener

Boa noite,   Gostaria de saber se quando estou online no spotify as músicas que baixei são executadas via streaming ou são executadas localmente mesmo sem usar a rede móvel?   Obrigado

Bittencourt

Spotify Star

817 Views

3 replies

0 likes

  • 817 Views
  • 3 replies
  • 0 likes

Off line with wifi situation

My phone has connection to wifi but Spotify doesn't play any music telling off line. What does this mean?Thanks

Newbie

My phone has connection to wifi but Spotify doesn't play any music telling off line. What does this mean? Thanks

433 Views

0 replies

1 likes

  • 433 Views
  • 0 replies
  • 1 likes

Spotify hören

Ist es möglich Spotify zu hören wenn man in einer anderen APP ist? Bei mir stoppt die Musik dann immer

Newbie

Ist es möglich Spotify zu hören wenn man in einer anderen APP ist? Bei mir stoppt die Musik dann immer 😞

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Problem with multiple devices

I have spotify installed in two phones.Sometimes when I am listening in one device and I unlock the other one, it stops playing in the one I am listening on and starts playing in the other one. It usually happens in the transition to the next song bu...

Newbie

I have spotify installed in two phones. Sometimes when I am listening in one device and I unlock the other one, it stops playing in the one I am listening on and starts playing in the other one.&nbs...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Se corta la musica

Cuando pongo una canción suena 2 segundos y se corta el sonido, pero la canción sigue avanzando, si adelanto vuelve a sonar solo por dos segundos y se corta el sonido y sigue avanzando, soy usuario premium hace meses, necesito una solución xq si no p...

Newbie

Cuando pongo una canción suena 2 segundos y se corta el sonido, pero la canción sigue avanzando, si adelanto vuelve a sonar solo por dos segundos y se corta el sonido y sigue avanzando, soy usuario p...

2039 Views

0 replies

3 likes

  • 2039 Views
  • 0 replies
  • 3 likes

Playlist sorting options

Is there a way to sort a playlist by song name or by artist?

Casual Listener

Is there a way to sort a playlist by song name or by artist?

yckmd_

Casual Listener

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes