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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375690 Views

541 replies

34 likes

Account
Free
  • 375690 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
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  • 7 likes

I can't get spotify to download or play via 4g or 3g

I want to listen to music while in driving via streaming. When I put it in online mode it says still offline and I have made the settings accordingly.

Regular

I want to listen to music while in driving via streaming. When I put it in online mode it says still offline and I have made the settings accordingly.

Liontob

Newbie

6363 Views

21 replies

0 likes

  • 6363 Views
  • 21 replies
  • 0 likes

Save offline playlists to SD card function is gone

Hi!The function where it was possible to download your music to your SD card on a Android phone is gone since my last update. How can I get this back?

Newbie

Hi! The function where it was possible to download your music to your SD card on a Android phone is gone since my last update. How can I get this back?

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
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Release Radar Playlist Missing Song Information

Hi everyone..I've been a Spotify Premium listener for almost 3 years and currently am listening to Spotify on a LG/Android Smartphone. The problem I've been experiencing is since yesterday suddenly the layout for my Release Radar playlist has changed...

Roadie

Hi everyone..I've been a Spotify Premium listener for almost 3 years and currently am listening to Spotify on a LG/Android Smartphone. The problem I've been experiencing is since yesterday suddenly t...

Joe

Community Legend

1122 Views

8 replies

0 likes

  • 1122 Views
  • 8 replies
  • 0 likes

Sound lower than other phone

Hey, I am using oneplus 3tThe other day, I was playing spotify through a Bluetooth speaker and then my friend connected and music was louder on his phone.What could be the issue? I use Sound AboutThanks,

Regular

Hey, I am using oneplus 3t The other day, I was playing spotify through a Bluetooth speaker and then my friend connected and music was louder on his phone. What could be the issue? I use Sound Abou...

Jon_UK

Roadie

922 Views

5 replies

0 likes

  • 922 Views
  • 5 replies
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Solved!!Superuser Contribution Sound Quality

Hello,I have a Nexus 2013 and I have choosen the Extrem Quality in Settings,but all the music is extremly with Bass.With other programs like PowerAmp there is no problem.Only with spotify.If the tracks are downloaded or online there is no change.The ...

Casual Listener

Hello,I have a Nexus 2013 and I have choosen the Extrem Quality in Settings,but all the music is extremly with Bass. With other programs like PowerAmp there is no problem. Only with spotify. If th...

Likos1984

Casual Listener

607 Views

2 replies

0 likes

  • 607 Views
  • 2 replies
  • 0 likes

2 devices logged into one account trying to play music but keep getting interuppted by other device

2 devices are logged into one account trying to play music at the same time but is interrupted by the other devices music even after i hit the show only local devices button

Newbie

2 devices are logged into one account trying to play music at the same time but is interrupted by the other devices music even after i hit the show only local devices button

gryffyn

Roadie

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

No puedo buscar

Cuando intento usar el buscador o a veces entrar a las opciones de una canción no responde o luego de un rato me dice "Vaya, algo no ha ido como debía. Inténtalo de nuevo".Esto me sucede muy seguido y es bastante estresante.

Casual Listener

Cuando intento usar el buscador o a veces entrar a las opciones de una canción no responde o luego de un rato me dice "Vaya, algo no ha ido como debía. Inténtalo de nuevo". Esto me sucede muy seguid...

kermatos

Newbie

1786 Views

1 replies

1 likes

  • 1786 Views
  • 1 replies
  • 1 likes

Solved!! Spotify + Google Maps Navigation is now impossible with recent update.

Hello, Recently (a few weeks ago?) there was a Spotify update to the Android platform that 'fixed' the issue of the music muting/dimming while a notifcation or some other sound was played. I myself LOVED this feature because when you would be navigat...

Casual Listener

Hello,   Recently (a few weeks ago?) there was a Spotify update to the Android platform that 'fixed' the issue of the music muting/dimming while a notifcation or some other sound was played....

Della5

Newbie

30710 Views

4 replies

3 likes

  • 30710 Views
  • 4 replies
  • 3 likes

Solved!! Stops playing, after less than 1 sec

Premium user. In my android I can't listen to music because when i press play it stops after less than one second. This doesn't happen in my computer. I've tried doing a clean installation but didn't work. Anyone with the same issues?

Newbie

Premium user. In my android I can't listen to music because when i press play it stops after less than one second. This doesn't happen in my computer. I've tried doing a clean installation but didn...

Nyte

Casual Listener

9734 Views

2 replies

1 likes

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  • 2 replies
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Superuser Contribution Not available in my Country (Gibraltar)

When i try to download Spotify from the Play Store it says it is not availabel in my Country yet i have been using Spotify on my iPhone for a very VERY long time, is there a work around for this? I have attached a screenshot to show the message I get...

Newbie

When i try to download Spotify from the Play Store it says it is not availabel in my Country yet i have been using Spotify on my iPhone for a very VERY long time, is there a work around for this? &n...

JuanCamilo

Roadie

1922 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify and Chromecast Audio

Brief description of the issue: When I come home and connect to my wifi while listening, Spotify won't be able to find the Chromecast audio in the device list. But when I try to connect to my Chromecast Audio via Google home, it works. It only shows ...

Newbie

Brief description of the issue: When I come home and connect to my wifi while listening, Spotify won't be able to find the Chromecast audio in the device list. But when I try to connect to my Chromec...

JuanCamilo

Roadie

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
  • 0 likes

Acts like there's an ad playing when there isn't

My app won't play music, and keeps giving me a message like there's an ad going, when no ad is playing.

Casual Listener

My app won't play music, and keeps giving me a message like there's an ad going, when no ad is playing.

247 Views

0 replies

0 likes

  • 247 Views
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  • 0 likes

Webplayer won't play music cause it says it's connected to another device... it isn't

Spotify won't clear the information that it's connected to another device. I've tried liogging in and out as well as clearing cache. Started using other music apps at this point since the system dooesn't work.

Newbie

Spotify won't clear the information that it's connected to another device. I've tried liogging in and out as well as clearing cache.   Started using other music apps at this point since the sy...

juliecamara

Newbie

399 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Loss of downloaded Albums

Ola all, So I am a Premium user but every now and then the app on my LG G4 keeps wiping out anything I have downloaded so they are not available off-line. The space is still taken up on the phone’s memory, I just have to go through the effort to redo...

Newbie

Ola all,   So I am a Premium user but every now and then the app on my LG G4 keeps wiping out anything I have downloaded so they are not available off-line. The space is still taken up on the ...

Brammetje

Regular

480 Views

1 replies

0 likes

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  • 1 replies
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Tracks missing from playlist

I built a playlist on my PC and it does appear in my Android phone (Google Pixel), but many of the tracks that appear on my PC are not appearing in the same playlist on my phone. I've tried ensuring that they were both sorted by date, so that's not t...

Newbie

I built a playlist on my PC and it does appear in my Android phone (Google Pixel), but many of the tracks that appear on my PC are not appearing in the same playlist on my phone.  I've tried ens...

Joe

Community Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Max Downloads

So, I've seen it somewhere that each device is allowed 3,333 songs or something in that area.First, why is there a limit? If I can have multiple devices with that much, why not just allow me 10,000 songs on one device?Second, is there a place to see ...

Music Fan

So, I've seen it somewhere that each device is allowed 3,333 songs or something in that area. First, why is there a limit? If I can have multiple devices with that much, why not just allow me 10,000...

hesi02

Newbie

2617 Views

5 replies

5 likes

  • 2617 Views
  • 5 replies
  • 5 likes

Last.fm Wrong Username and Password Error

I am running Spotify on Android on my phone, and every time I open the app I receive a Last.fm error that says Wrong Username and Password. I don't want to scrobble from my phone. I've turned off Last.fm Scrobbling on my mobile device and I've logged...

Casual Listener

I am running Spotify on Android on my phone, and every time I open the app I receive a Last.fm error that says Wrong Username and Password. I don't want to scrobble from my phone. I've turned off Las...

tulusda

Newbie

2480 Views

4 replies

3 likes

  • 2480 Views
  • 4 replies
  • 3 likes

Spotify is always undownloading my saved music - sometimes logging me out altogether

I'm quickly running out of patience with this app. For the 3rd time in as many weeks, today I found all of the music stored on my phone with Spotify mysteriously undownloaded. This happens to me regularly, but with varying frequency - and when it bec...

Newbie

I'm quickly running out of patience with this app. For the 3rd time in as many weeks, today I found all of the music stored on my phone with Spotify mysteriously undownloaded. This happens to me regu...

839 Views

0 replies

2 likes

  • 839 Views
  • 0 replies
  • 2 likes

No se reproducen las canciones en modo sin conexión.

Hola, tengo un Moto G Play. Y tengo ese problema, ya las descargué al almacenamiento interno, a la SD y hasta reinstale la app y el problema persiste. Exijo una solución ya.

Casual Listener

Hola, tengo un Moto G Play. Y tengo ese problema, ya las descargué al almacenamiento interno, a la SD y hasta reinstale la app y el problema persiste. Exijo una solución ya.

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

I got premium, but only can play music like free

I can't play the music that I want, only can play like a free account

Newbie

I can't play the music that I want, only can play like a free account

JFiveJ5

Newbie

590 Views

1 replies

0 likes

Premium
  • 590 Views
  • 1 replies
  • 0 likes