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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118936 Views

27 replies

4 likes

  • 118936 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239950 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239950 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600942 Views

79 replies

3 likes

  • 600942 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493253 Views

581 replies

42 likes

Account
Free
  • 493253 Views
  • 581 replies
  • 42 likes

Permanently changing track order

Hello,I'm a sports entertainer and do every day activities with my music.Therefore I have the premium account wich I really like.The only thing I find very annoying is the way we have to change the song order..I have my playlists for different kinds ...

Casual Listener

Hello, I'm a sports entertainer and do every day activities with my music. Therefore I have the premium account wich I really like. The only thing I find very annoying is the way we have to change...

shaf-4

Roadie

707 Views

3 replies

0 likes

  • 707 Views
  • 3 replies
  • 0 likes

Import music option is doing nothing?

I found the import music option in the spotify app a few days ago.I marked all my music files and clicked on import.The music is not showing up in the import music option anymore but i still can`t play my own music with the spotify app. So why is the...

Casual Listener

I found the import music option in the spotify app a few days ago. I marked all my music files and clicked on import. The music is not  showing up in the import music option anymore but i stil...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Someone elses Spotify on my mobile phone

Hi! When I am at work and online via the Wi-Fi of the building my phone (HTC M9) regularly gives a notification that Spotify is streaming via Google Cast. The weird thing is that I don't have Spotify on my phone or even use my Spotify account at all....

Newbie

Hi! When I am at work and online via the Wi-Fi of the building my phone (HTC M9) regularly gives a notification that Spotify is streaming via Google Cast. The weird thing is that I don't have Spotify...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Galaxy S4 - Downloaded songs no longer available offline

Similar issue to what many others have posted.18GB of songs downloaded to SD card all of which were available for offline play. until today. Then suddenly almost all albums lose the green arrow and are no longer available.The songs are still there in...

Roadie

Similar issue to what many others have posted. 18GB of songs downloaded to SD card all of which were available for offline play. until today. Then suddenly almost all albums lose the green arrow and...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
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No puedo ingresar en el cel a Spotify...

Hola.. En el pc puedo ingresar normal a Spotify web, pero en el movil no me deja ingresar a la aplicación, con la cuenta de face no lo reconoce.. que puedo hacer?? cuando doy click en la opcion (olvide mi password) escribo el correo y me sale una ven...

Casual Listener

Hola..     En el pc puedo ingresar normal a Spotify web, pero en el movil no me deja ingresar a la aplicación, con la cuenta de face no lo reconoce..  que puedo hacer?? cuando doy c...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

OK Google doesn't play song

Saying "OK Google - Play "Highway to **bleep**"' opens the spotify app, finds the album or artist or song, but doesn't actually play it till i manually select it.Same thing happens with any song or artist.

Newbie

Saying "OK Google - Play "Highway to **bleep**"' opens the spotify app, finds the album or artist or song, but doesn't actually play it till i manually select it. Same thing happens with any song or...

Kinesico

Casual Listener

889 Views

1 replies

0 likes

  • 889 Views
  • 1 replies
  • 0 likes

I downloaded a playlist I created and of 80 songs only 5 (at most) are playable. How can I fix this?

I created a new playlist (https://open.spotify.com/user/22nzxei7g2uyf2l3cob6ieutq/playlist/2XtDRVMGYjJRNoqRcFLYgU) and a downloaded it on my external memory. But only 5 songs are playable and it contains at least 80 songs. How can I fix this problem?

Visitor

I created a new playlist (https://open.spotify.com/user/22nzxei7g2uyf2l3cob6ieutq/playlist/2XtDRVMGYjJRNoqRcFLYgU) and a downloaded it on my external memory. But only 5 songs are playable and it cont...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
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Can't open context menu because I'm "offline"

Every time I try to queue songs spotify claims that I am offline and can therefore not open the context menu, which, in itself is completely absurd, why not? However, even if this was an actual feature, I am obviously not offline since the song I am ...

Casual Listener

Every time I try to queue songs spotify claims that I am offline and can therefore not open the context menu, which, in itself is completely absurd, why not? However, even if this was an actual featu...

mnsc

Gig Goer

829 Views

2 replies

1 likes

bug
  • 829 Views
  • 2 replies
  • 1 likes

Spotify takes a long time to load on startup

Hi guys,Spotify takes forever (about 10 minutes today) to play podcast, or rather to just show them.It supposedly isn't connected to the internet, but I'm in my wifi network at home.After loading the podcast section again and again, turning off Spoti...

Casual Listener

Hi guys, Spotify takes forever (about 10 minutes today) to play podcast, or rather to just show them. It supposedly isn't connected to the internet, but I'm in my wifi network at home. After loa...

703 Views

0 replies

1 likes

  • 703 Views
  • 0 replies
  • 1 likes

Autoswitch SD card => internal + redownloading playlists

Hi,I use Spotify on my Android device. My downloaded offline playlists constantly get deleted(Spotify switches from SD card to device storage), I switch it manually back to SD card(files are still on there, Spotify doesn't recognise anything and redo...

Newbie

Hi, I use Spotify on my Android device. My downloaded offline playlists constantly get deleted(Spotify switches from SD card to device storage), I switch it manually back to SD card(files are still ...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Superuser Contribution my playlist is fine on my pc but on my phone each song in the fplaylist is coming up as a playlist w

The playlists on my pc are fine but on my samsung phone each song is it's own playlist.How do I recify this?

Casual Listener

The playlists on my pc are fine but on my samsung phone each song is it's own playlist. How do I recify this?

kcabej

Casual Listener

521 Views

2 replies

0 likes

  • 521 Views
  • 2 replies
  • 0 likes

No Voice to Text / Mic Button on Keyboard

OS: Android 7.0Phone: LG V20Carrier: SprintSpotify Version: 8.4.4.810 armV7When typing in the search field of Spotify, the Google Keyboard's microphone disappears. This is an access ability failure and an unacceptable omission. This issue has been re...

Visitor

OS: Android 7.0 Phone: LG V20 Carrier: Sprint Spotify Version: 8.4.4.810 armV7 When typing in the search field of Spotify, the Google Keyboard's microphone disappears. This is an access ability...

błażejpuchalski

Newbie

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

No puedo importar música de mi sd

En mi android no me aparece la opción de importar. Qué puedo hacer para agregar mis archivos locales?

Newbie

En mi android no me aparece la opción de importar. Qué puedo hacer para agregar mis archivos locales?

1023 Views

0 replies

3 likes

  • 1023 Views
  • 0 replies
  • 3 likes

Trouble with offline listening and new phone

2 questions here:1. I just got the Galaxy S8 and its telling me im not allowed to play all of the albums i have downloaded when i switch to "offline mode"2. i didnt realize that you had to log into your account once every 30 days to keep your subscri...

Newbie

2 questions here: 1. I just got the Galaxy S8 and its telling me im not allowed to play all of the albums i have downloaded when i switch to "offline mode" 2. i didnt realize that you had to log in...

Joe

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Solved!! Songs not playing in order

I have 250 songs in my playlist. It plays song 1-225 in order but then it starts over from 1 again. THAT means I have to physically press play on every song from 225-250. All songs are dowloaded and shuffle is NOT on.Huawei P9

Casual Listener

I have 250 songs in my playlist. It plays song 1-225 in order but then it starts over from 1 again. THAT means I have to physically press play on every song from 225-250. All songs are dowloaded and ...

Ram_k

Casual Listener

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Solved!! Thumbs Up is adding songs to the wrong playlist

So I created a new playlist today, and before that was pretty much exclusively using one playlist. I created a radio station off of the new playlist to find some new stuff to add to it, and now, every time I thumbs up a song on the radio station, it'...

Casual Listener

So I created a new playlist today, and before that was pretty much exclusively using one playlist.  I created a radio station off of the new playlist to find some new stuff to add to it, and now...

Joe

Community Legend

1342 Views

3 replies

0 likes

  • 1342 Views
  • 3 replies
  • 0 likes

Can't delete app data/reach offline songs in my SD card (Android 6)

All of a sudden the offline songs I had on my Sansung Galaxy J5 weren't accessible without Internet connection but the phone told me that Spotify app still used 900 MB for my data (excluding app size). They are stored in my SD card. I tried deleting ...

Regular

All of a sudden the offline songs I had on my Sansung Galaxy J5 weren't accessible without Internet connection but the phone told me that Spotify app still used 900 MB for my data (excluding app size...

liootas

Regular

3692 Views

8 replies

0 likes

  • 3692 Views
  • 8 replies
  • 0 likes

Disable shuffle when playing albums via Android Auto

I am a Spotify Premium user and love the product, but have a small niggle when accessing spotify through Android Auto via my car's head unit. When I play an album, I like to listen to the songs in the order in which they appear on the album, but Andr...

Newbie

I am a Spotify Premium user and love the product, but have a small niggle when accessing spotify through Android Auto via my car's head unit.  When I play an album, I like to listen to the songs...

1260 Views

0 replies

10 likes

  • 1260 Views
  • 0 replies
  • 10 likes

Trouble with Juli 3 Update

Hi, yesterday i got an update of the Spotify Client. If i try to play Music the app just crash. If i try to open the Spotify Connect/Devices page the app freezes with a black screen and android asks to kill the non responding app. Something is wrong ...

Regular

Hi,   yesterday i got an update of the Spotify Client. If i try to play Music the app just crash. If i try to open the Spotify Connect/Devices page the app freezes with a black screen and andr...

Shiro

Regular

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
  • 0 likes