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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391789 Views

545 replies

35 likes

Account
Free
  • 391789 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8224 Views

0 replies

7 likes

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Solved!! This song is not available error.

Hi,I am spotify premium member and I've got a problem. When I tap on a song to listen (in offline mode), it doesn't play it and it pops up a message : "This song is not available".Please help me fix it.Thanks.

Visitor

Hi, I am spotify premium member and I've got a problem. When I tap on a song to listen (in offline mode), it doesn't play it and it pops up a message : "This song is not available". Please help me ...

user-removed

Not applicable

993 Views

2 replies

0 likes

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  • 2 replies
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Can't download Spotify from Play Store

I own Huawei Honor 6 phone and there is lot of free space left. I have restarted my phone several times but still Spotify doesn't download from Play Store. What should I do?

Newbie

I own Huawei Honor 6 phone and there is lot of free space left. I have restarted my phone several times but still Spotify doesn't download from Play Store. What should I do? 

Joe

Community Legend

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
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Superuser Contribution Doesn't work the preium on my phone

Hello,My problem is that I subscribed to the 3 month premium on my computer but it doesn't work on my phone. On my phone I can use spotify only with WiFi, it doesn't work offline. What do I do?Thank you for your help!

Newbie

Hello, My problem is that I subscribed to the 3 month premium on my computer but it doesn't work on my phone. On my phone I can use spotify only with WiFi, it doesn't work offline. What do I do? Th...

JuanCamilo

Roadie

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Download button

Hiya all, I'm Spotify Premium Sony Xperia Z5 Compact with all my stuff on Sd card, no prob llama But I've a question. What does the Download button do? For one of my Saved Albums the button is unchecked at Artist Level but all of the tracks are alrea...

Roadie

Hiya all, I'm Spotify Premium Sony Xperia Z5 Compact with all my stuff on Sd card, no prob llama 🙂 But I've a question. What does the Download button do? For one of my Saved Albums the button is unc...

499 Views

0 replies

0 likes

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trouble with ads after singing up for premium

I was playing a U2 song on non-premium spotify on my android, casting to my tv. An ad came on,(Jimmy Dean Hash Browns) I went to my laptop and got on spotify to upgrade to premium. All went thru fine and was confirmed on premium. Song stopped playing...

Newbie

I was playing a U2 song on non-premium spotify on my android, casting to my tv.   An ad came on,(Jimmy Dean Hash Browns)  I went to my laptop and got on spotify to upgrade to premium.&...

betablue42

Roadie

443 Views

2 replies

0 likes

  • 443 Views
  • 2 replies
  • 0 likes

Samsung Tab Pro - Landscape "Devices" Missing

Hi Everyone. I know it's an obscure device but I have a Galaxy Tab S Pro (SM-P900) that I use for listening while I exercise. Normally I keep this device in a landscape form and with the most recent update to Spotify I no longer see the Available Dev...

Newbie

Hi Everyone. I know it's an obscure device but I have a Galaxy Tab S Pro (SM-P900) that I use for listening while I exercise. Normally I keep this device in a landscape form and with the most recent ...

300 Views

0 replies

0 likes

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Fix android app so its usable on Android TV

Since you are never going to make app for Android TV or add chromecast support please at least fix android app so it can be sideloaded and used on Android TV, now when i open app it freeze the entire system and i have to unlug it from wall socket, im...

Regular

Since you are never going to make app for Android TV or add chromecast support please at least fix android app so it can be sideloaded and used on Android TV, now when i open app it freeze the entire...

stewaal

Music Fan

1139 Views

3 replies

5 likes

main-Android
  • 1139 Views
  • 3 replies
  • 5 likes

Why is spotify way better on ios?

Hello, I've been using the spotify app on my Samsung s7, but I recently got an iPhone 7 and I noticed that when I download the same 7 playlists, 15-50 songs, I use up 1.5gig of space. Where on my s7 I'm using 8! Also the functionality of both apps ar...

Newbie

Hello, I've been using the spotify app on my Samsung s7, but I recently got an iPhone 7 and I noticed that when I download the same 7 playlists, 15-50 songs, I use up 1.5gig of space. Where on my s7 ...

1178 Views

0 replies

12 likes

  • 1178 Views
  • 0 replies
  • 12 likes

Solved!! Playlist imposed on android

Hi, here's my problem.When i'm listening to my playlist, there are others songs who substitute and i can't swhitch them...Annoying...Thanks

Casual Listener

Hi, here's my problem. When i'm listening to my playlist, there are others songs who substitute and i can't swhitch them... Annoying... Thanks

Spoc

Casual Listener

641 Views

3 replies

0 likes

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  • 3 replies
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Huge data usage when app not in use

Yesterday i literally never used spotify yet it consumed over 200mb from my mobile data, it actually used more than i use in a normal day when actually listening to music, is there any solution to this? Otherwise i will just uninstall this piece of *...

Newbie

Yesterday i literally never used spotify yet it consumed over 200mb from my mobile data, it actually used more than i use in a normal day when actually listening to music, is there any solution to th...

xBecZ

Newbie

715 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I can't get spotify to download or play via 4g or 3g

I want to listen to music while in driving via streaming. When I put it in online mode it says still offline and I have made the settings accordingly.

Regular

I want to listen to music while in driving via streaming. When I put it in online mode it says still offline and I have made the settings accordingly.

Liontob

Newbie

6428 Views

21 replies

0 likes

  • 6428 Views
  • 21 replies
  • 0 likes

Save offline playlists to SD card function is gone

Hi!The function where it was possible to download your music to your SD card on a Android phone is gone since my last update. How can I get this back?

Newbie

Hi! The function where it was possible to download your music to your SD card on a Android phone is gone since my last update. How can I get this back?

340 Views

0 replies

0 likes

  • 340 Views
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Release Radar Playlist Missing Song Information

Hi everyone..I've been a Spotify Premium listener for almost 3 years and currently am listening to Spotify on a LG/Android Smartphone. The problem I've been experiencing is since yesterday suddenly the layout for my Release Radar playlist has changed...

Roadie

Hi everyone..I've been a Spotify Premium listener for almost 3 years and currently am listening to Spotify on a LG/Android Smartphone. The problem I've been experiencing is since yesterday suddenly t...

Joe

Community Legend

1169 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Sound lower than other phone

Hey, I am using oneplus 3tThe other day, I was playing spotify through a Bluetooth speaker and then my friend connected and music was louder on his phone.What could be the issue? I use Sound AboutThanks,

Regular

Hey, I am using oneplus 3t The other day, I was playing spotify through a Bluetooth speaker and then my friend connected and music was louder on his phone. What could be the issue? I use Sound Abou...

Jon_UK

Roadie

956 Views

5 replies

0 likes

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Solved!!Superuser Contribution Sound Quality

Hello,I have a Nexus 2013 and I have choosen the Extrem Quality in Settings,but all the music is extremly with Bass.With other programs like PowerAmp there is no problem.Only with spotify.If the tracks are downloaded or online there is no change.The ...

Casual Listener

Hello,I have a Nexus 2013 and I have choosen the Extrem Quality in Settings,but all the music is extremly with Bass. With other programs like PowerAmp there is no problem. Only with spotify. If th...

Likos1984

Casual Listener

634 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

2 devices logged into one account trying to play music but keep getting interuppted by other device

2 devices are logged into one account trying to play music at the same time but is interrupted by the other devices music even after i hit the show only local devices button

Newbie

2 devices are logged into one account trying to play music at the same time but is interrupted by the other devices music even after i hit the show only local devices button

gryffyn

Roadie

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

No puedo buscar

Cuando intento usar el buscador o a veces entrar a las opciones de una canción no responde o luego de un rato me dice "Vaya, algo no ha ido como debía. Inténtalo de nuevo".Esto me sucede muy seguido y es bastante estresante.

Casual Listener

Cuando intento usar el buscador o a veces entrar a las opciones de una canción no responde o luego de un rato me dice "Vaya, algo no ha ido como debía. Inténtalo de nuevo". Esto me sucede muy seguid...

kermatos

Newbie

1812 Views

1 replies

1 likes

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  • 1 replies
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Solved!! Spotify + Google Maps Navigation is now impossible with recent update.

Hello, Recently (a few weeks ago?) there was a Spotify update to the Android platform that 'fixed' the issue of the music muting/dimming while a notifcation or some other sound was played. I myself LOVED this feature because when you would be navigat...

Casual Listener

Hello,   Recently (a few weeks ago?) there was a Spotify update to the Android platform that 'fixed' the issue of the music muting/dimming while a notifcation or some other sound was played....

Della5

Newbie

30849 Views

4 replies

3 likes

  • 30849 Views
  • 4 replies
  • 3 likes

Solved!! Stops playing, after less than 1 sec

Premium user. In my android I can't listen to music because when i press play it stops after less than one second. This doesn't happen in my computer. I've tried doing a clean installation but didn't work. Anyone with the same issues?

Newbie

Premium user. In my android I can't listen to music because when i press play it stops after less than one second. This doesn't happen in my computer. I've tried doing a clean installation but didn...

Nyte

Casual Listener

9796 Views

2 replies

1 likes

  • 9796 Views
  • 2 replies
  • 1 likes

Superuser Contribution Not available in my Country (Gibraltar)

When i try to download Spotify from the Play Store it says it is not availabel in my Country yet i have been using Spotify on my iPhone for a very VERY long time, is there a work around for this? I have attached a screenshot to show the message I get...

Newbie

When i try to download Spotify from the Play Store it says it is not availabel in my Country yet i have been using Spotify on my iPhone for a very VERY long time, is there a work around for this? &n...

JuanCamilo

Roadie

1947 Views

1 replies

0 likes

  • 1947 Views
  • 1 replies
  • 0 likes