Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201634 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201634 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545908 Views

78 replies

3 likes

  • 545908 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453649 Views

571 replies

38 likes

Account
Free
  • 453649 Views
  • 571 replies
  • 38 likes

Spotify stops playing at Videos - Angry Premium User

Hi, Fuming.... I've used spotify for agers. Who's ridiculous idea was it to incorporate videos into playlists and then allow the playlist to stop playing all together. Followed by a pop up message saying 'WE'RE NOT ABLE TO PLAY THIS VIDEO IN YOUR CUR...

Newbie

Hi,    Fuming.... I've used spotify for agers.  Who's ridiculous idea was it to incorporate videos into playlists and then allow the playlist to stop playing all together.  Foll...

760 Views

0 replies

12 likes

  • 760 Views
  • 0 replies
  • 12 likes

Found a bug preventing ads and stopping ads.

I wanted to play a song on my phone but I wasn't able to because I don't have premium (if this gets fixed please give me premium) so I clicked a song I wanted on my computer, went to my phone and clicked play on phone, after the song was done an ad p...

Newbie

I wanted to play a song on my phone but I wasn't able to because I don't have premium (if this gets fixed please give me premium) so I clicked a song I wanted on my computer, went to my phone and cli...

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
  • 0 likes

"Ce titre n'est pas disponible"

Bonjour !Je viens de m'inscrire à Spotify Premium, mais j'ai un problème avec mes fichiers locaux. Comme indiqué sur ce poste https://support.spotify.com/mc/article/listen-to-local-files/ on peut basculer les fichiers locaux de notre ordinateur vers ...

Newbie

Bonjour ! Je viens de m'inscrire à Spotify Premium, mais j'ai un problème avec mes fichiers locaux. Comme indiqué sur ce poste https://support.spotify.com/mc/article/listen-to-local-files/ on p...

abcdaire

Newbie

1951 Views

1 replies

3 likes

  • 1951 Views
  • 1 replies
  • 3 likes

Stops

I've been using the app on my phone for a few years now and never have any problems but the last few days after about 3 songs in the middle of the 4th or so it stops the app doesnt shut down or anything the music just stops i tried deleting and reins...

Newbie

I've been using the app on my phone for a few years now and never have any problems but the last few days after about 3 songs in the middle of the 4th or so it stops the app doesnt shut down or anyth...

Joe

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Spotify App Won't Sync Local Files Under Any Circumstances

Hello everyone. I would like to ask for your help because I don't know what to do about this. I've been sharing a Premium account with my sister for a couple of months now and until now, I never had troubles with the app. But now I really don't know ...

Casual Listener

Hello everyone.   I would like to ask for your help because I don't know what to do about this. I've been sharing a Premium account with my sister for a couple of months now and until now, I n...

Joe

Community Legend

1112 Views

5 replies

0 likes

  • 1112 Views
  • 5 replies
  • 0 likes

My equalizer is disappeared

Few days ago I was looking for equalizer in option, but I didn't found it. I though my phone needed a reboot but, so I rebooted my phone but the equalizer didn't reappear. Before the equalizer was under "download by mobile data".

Casual Listener

Few days ago I was looking for equalizer in option, but I didn't found it. I though my phone needed a reboot but, so I rebooted my phone but the equalizer didn't reappear. Before the equalizer was un...

Joe

Community Legend

1131 Views

3 replies

0 likes

  • 1131 Views
  • 3 replies
  • 0 likes

Problema con conexión

Siempre que estoy conectado a mi Wifi Dice "lo sentimos algo ha salido mal" y no deja recargar. Tarda demasiado en volver a responder. Que sucede??!! Me desespera mucho

Newbie

Siempre que estoy conectado a mi Wifi Dice "lo sentimos algo ha salido mal" y no deja recargar. Tarda demasiado en volver a responder. Que sucede??!! Me desespera mucho

985 Views

0 replies

0 likes

  • 985 Views
  • 0 replies
  • 0 likes

Preminum can't verified the address.

Please help to solve this case. Why I am kicked out of the Family preminum. Now I am re-invited by my family member. However it still can't verify my address. Why you can kick out the user? I have paid for that. It makes my family so angry. Please ch...

Newbie

Please help to solve this case. Why I am kicked out of the Family preminum. Now I am re-invited by my family member. However it still can't verify my address. Why you can kick out the user?  I h...

Joe

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Can't install Spotify apk file

I downloaded th apk file and tried to install spotify, but I keep getting this error message that says that the application could not be installed. The apk download worked on other devices but for this one it doesn't. I have a Galaxy Tab S, Android 5...

Casual Listener

I downloaded th apk file and tried to install spotify, but I keep getting this error message that says that the application could not be installed. The apk download worked on other devices but for th...

Adxperalta

Newbie

8317 Views

4 replies

0 likes

  • 8317 Views
  • 4 replies
  • 0 likes

Download

Guys,all of my downloads disappeared in my library!But I think they are in memory.If I download a new album, it works.Please help me, if I reinstall the app I lost all the saved songs Thanx

Casual Listener

Guys, all of my downloads disappeared in my library! But I think they are in memory. If I download a new album, it works. Please help me, if I reinstall the app I lost all the saved songs  ...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Hi

Hi,I have a problem with Spotify on my Note 4. The app tell me that i reached the max numbers of synchronized songs and need cannont download more.

Casual Listener

  Hi, I have a problem with Spotify on my Note 4. The app tell me that i reached the max numbers of synchronized songs and need cannont download more. <i don't have this problem with my ta...

youreallybreak

Casual Listener

643 Views

4 replies

0 likes

  • 643 Views
  • 4 replies
  • 0 likes

Latest update no longer working

Since a couple of days ago the application has stopped working completely on my Android phone. I deleted the application and re-downloaded it as explained in the users' guide, but the latest software update seems not to be working any longer. I can o...

Newbie

Since a couple of days ago the application has stopped working completely on my Android phone. I deleted the application and re-downloaded it as explained in the users' guide, but the latest software...

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

Re: Downloaded songs are in my storage, but Spotify won't show them

When i was premium, i had set loads of content to offline. Now that i am back to freemium, the offline content still takes up the space, but i can no longer use the online/offline switch to fix this problem. Problem. This happens even after uninstall...

Casual Listener

When i was premium, i had set loads of content to offline. Now that i am back to freemium, the offline content still takes up the space, but i can no longer use the online/offline switch to fix this ...

b00stup

Casual Listener

914 Views

4 replies

0 likes

  • 914 Views
  • 4 replies
  • 0 likes

Music Hiccups. Wont play.

Had this problem before. Reinstalled. Logged out. All of that.It wont work. When it does say its playing its silent. My app is up to date. I posted before but never got the notification to reply. I have an android, Samsung galaxy grand prime.Please r...

Casual Listener

Had this problem before. Reinstalled. Logged out. All of that. It wont work. When it does say its playing its silent. My app is up to date. I posted before but never got the notification to reply. I...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Spotify crashing on Tablet every time it's running in the background

I have been getting this problem ever since I started using the app. Whenever I exit the Spotify app at all, it crashes after a few seconds of the song. I have to go back to Spotify to play the rest of the song but it decides to play the entire song ...

Newbie

I have been getting this problem ever since I started using the app. Whenever I exit the Spotify app at all, it crashes after a few seconds of the song. I have to go back to Spotify to play the rest ...

564 Views

0 replies

0 likes

  • 564 Views
  • 0 replies
  • 0 likes

Google Assistant won't play my Discover Weekly playlist

I just got a Google Home and it is neat for playing music, but Spotify doesn't appear to have a hook for playing my specific Discover Weekly playlist. Saying "Play my Discover Weekly playlist" ends up playing one of the many public playlists titled "...

Newbie

I just got a Google Home and it is neat for playing music, but Spotify doesn't appear to have a hook for playing my specific Discover Weekly playlist. Saying "Play my Discover Weekly playlist" e...

jrmclaughlin

Casual Listener

3033 Views

2 replies

11 likes

Discover Weekly
google
Google Home
  • 3033 Views
  • 2 replies
  • 11 likes

Spotify not opening

I can't open Spotify on my Galaxy S7 anymore. When I try to open it my phone freezes and I have to use a physical button to get a response from my phone.Galaxy S7. Updates set to auto. I have premium Spotify account. Checked and Spotify is up to date...

Newbie

I can't open Spotify on my Galaxy S7 anymore. When I try to open it my phone freezes and I have to use a physical button to get a response from my phone. Galaxy S7. Updates set to auto. I have premi...

Joe

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

All downloads gone and no evidence of Premium Service

Problem: I have been using Spotify Premium for a few months on my phone and have never had any problems.Two days ago, I opened my Spotify app on my Samsung S5 Neo, and was asked to log in, which I have never had to do on my phone. After logging in, I...

Visitor

Problem: I have been using Spotify Premium for a few months on my phone and have never had any problems.Two days ago, I opened my Spotify app on my Samsung S5 Neo, and was asked to log in, which I ha...

Joe

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

is the streaming on an apk free premium spotify count?

HiSo the plays/listenings an on an apk free premium spotify version, will they still be counted as valid streams?will they be added to the artist's number of streams?please let me know if u have any info about thisthank you

Regular

Hi So the plays/listenings an on an apk free premium spotify version, will they still be counted as valid streams? will they be added to the artist's number of streams? please let me know if u hav...

Joe

Community Legend

17583 Views

6 replies

3 likes

  • 17583 Views
  • 6 replies
  • 3 likes

Question about apk free spotify

Hiif you play/listen to a song on an apk free premium spotify versionwill they still be counted as valid streams, and added to the grass streaming num of the song?I asked everywhere and nobody is answeringso please help me if you know smth about this...

Regular

Hi if you play/listen to a song on an apk free premium spotify version will they still be counted as valid streams, and added to the grass streaming num of the song? I asked everywhere and nobody ...

btslovearmy

Regular

2171 Views

2 replies

0 likes

  • 2171 Views
  • 2 replies
  • 0 likes