Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6957 Views

0 replies

7 likes

  • 6957 Views
  • 0 replies
  • 7 likes

Huawei p8 lite sd card

Hi,I have a p8 lite and i want save my music on sd card.But in the option of Spotify, i dont have a partie "storage"..I need help ! Thanks

Newbie

Hi, I have a p8 lite and i want save my music on sd card. But in the option of Spotify, i dont have a partie "storage".. I need help ! Thanks

MattSuda

Spotify Star

3608 Views

1 replies

0 likes

  • 3608 Views
  • 1 replies
  • 0 likes

Solved!! How can i switch of the playlidt radio when a playlist is ended

Always when a playlist is finished a playlist radio is started at the end of the playlist...But this includws always not downloaded songs so that my mobile traffic which is realy expensive is used...How can i switch of this?

Regular

Always when a playlist is finished a playlist radio is started at the end of the playlist... But this includws always not downloaded songs so that my mobile traffic which is realy expensive is used....

MattSuda

Spotify Star

1277 Views

4 replies

0 likes

  • 1277 Views
  • 4 replies
  • 0 likes

Spotify on Nougat problems

Hello world! Spotifys Album Art on the lockscreen dont work *like the googleMusic one*There is just a little buggy Title widgets. Im using a Huawei p9 with Nougat on it *newest version* EVA-L09C432B383

Regular

Hello world!  Spotifys Album Art on the lockscreen dont work *like the googleMusic one* There is just a little buggy Title widgets.     Im using a Huawei p9 with Nougat on it *new...

542 Views

0 replies

0 likes

  • 542 Views
  • 0 replies
  • 0 likes

Sick of Spotify redownloading songs I already have downloaded!

Hi all. This is an issue that seems to be happening/happened to a lot of people. Most times, I don't realise it hasn't downloaded my songs until i'm away from home. I can't use mobile data as I don't have much. If Spotify doesn't fix this issue by th...

Casual Listener

Hi all. This is an issue that seems to be happening/happened to a lot of people. Most times, I don't realise it hasn't downloaded my songs until i'm away from home. I can't use mobile data as I don't...

263 Views

0 replies

0 likes

  • 263 Views
  • 0 replies
  • 0 likes

Why is Spotify trying to log into an old iphone?

I have an android but anytime I'm listening via the Spotify app it tries to log into 'iPhone'. I no longer have an iPhone. It stops playing continuously and gives me an error message (see attachment).I have changed from fb login to setting a Spotify ...

Casual Listener

I have an android but anytime I'm listening via the Spotify app it tries to log into 'iPhone'. I no longer have an iPhone. It stops playing continuously and gives me an error message (see attachment)...

205 Views

0 replies

0 likes

  • 205 Views
  • 0 replies
  • 0 likes

Android Auto loading...

2017 Audi Q7Samsung S6/S7 EdgeRepro steps1. Launch Spotify2. Shutdown car and walk away so Spotify auto shutdown3. Restart car and let AA resume4. Resume Spotify and stuck at loading wheel.Exiting spotify and AA will not fix until phone is rebooted o...

Casual Listener

2017 Audi Q7 Samsung S6/S7 Edge Repro steps 1. Launch Spotify 2. Shutdown car and walk away so Spotify auto shutdown 3. Restart car and let AA resume 4. Resume Spotify and stuck at loading wh...

Daerik

Casual Listener

933 Views

4 replies

0 likes

  • 933 Views
  • 4 replies
  • 0 likes

Solved!! [Android][Other] Play queue is broken!

There are alot of problems with play queue and the list, that shows following songs and especially in suffle mode. Following observations are made using a premium account on Sony Experia Z1.When an album or playlist is played in suffle, the following...

Music Fan

There are alot of problems with play queue and the list, that shows following songs and especially in suffle mode. Following observations are made using a premium account on Sony Experia Z1. When an...

Jauza

Music Fan

1530 Views

1 replies

0 likes

Android
Other
  • 1530 Views
  • 1 replies
  • 0 likes

Audio Stutter when using Bluetooth with Spotify Android app

When I play audio from the Spotify Android app to Bluetooth speakers, I get little audio stutter/blips a few times per minute. I've verified this is a problem with Bluetooth in the Spotify Android app by checking the following:1. Issue doesn't occur ...

Casual Listener

When I play audio from the Spotify Android app to Bluetooth speakers, I get little audio stutter/blips a few times per minute.   I've verified this is a problem with Bluetooth in the Spotify A...

Cat_fish

Newbie

39688 Views

20 replies

25 likes

Android
Bluetooth stutter
  • 39688 Views
  • 20 replies
  • 25 likes

Superuser Contribution Chromecast Audio's don't show on Samsung Galaxy S7

Hello everyone, I'm having a strange issue. As a private smart phone i use a samsung galaxy S7. As a work phone I use a Galaxy A5. On my S7 Spotify Connect does not show my chromecast audio in the device list when I arrive at home. When running spoti...

Regular

Hello everyone,   I'm having a strange issue. As a private smart phone i use a samsung galaxy S7. As a work phone I use a Galaxy A5.    On my S7 Spotify Connect  does not show ...

DualDevil

Regular

2906 Views

13 replies

3 likes

  • 2906 Views
  • 13 replies
  • 3 likes

cannot shuffle play my playlist

When I click shuffle play my playlist in the phone app, only one artist's songs are played. I have tried reinstalling the app for over 5 times and cleaning all chiche, but it totally doesn't work. However, such problem does not appear on the computer...

Casual Listener

When I click shuffle play my playlist in the phone app, only one artist's songs are played. I have tried reinstalling the app for over 5 times and cleaning all chiche, but it totally doesn't work. Ho...

212 Views

0 replies

0 likes

  • 212 Views
  • 0 replies
  • 0 likes

Music pausing

So iv read through a fair few of the questions related to my problem but still haven't seen a solunion? I'm. On samsung galaxy s6 and have premium yet my music seems to just stop 30 seconds into a song, and it says the song is still playing via the c...

Newbie

So iv read through a fair few of the questions related to my problem but still haven't seen a solunion? I'm. On samsung galaxy s6 and have premium yet my music seems to just stop 30 seconds into a so...

Joe

Community Legend

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Self Service | Device Management

How can I get a device that I don't have off my account

Newbie

How can I get a device that I don't have off my account

Joe

Community Legend

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Mis hijos no se pueden conectar a la cuenta familiar

Ponemos misma direccion y no entran mis hijos a la cuenta familiar

Newbie

Ponemos misma direccion y no entran mis hijos a la cuenta familiar

MattSuda

Spotify Star

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

a lot of extra memory

hey guys, loVe the app. On my phone i got it and a couple of months ago it started taking more memory then normal. Since then it takes about 4GB witHout eaven having a downloaded playlist. Deleted the cash and nothing, reinstalled the app and still n...

Music Fan

hey guys, loVe the app. On my phone i got it and a couple of months ago it started taking more memory then normal. Since then it takes about 4GB witHout eaven having a downloaded playlist. Deleted th...

236 Views

0 replies

1 likes

  • 236 Views
  • 0 replies
  • 1 likes

No sound producing when my phone is in optimize status which is recommended.

After updating my phone to nougat software i always experience the issue that theres no sound coming out to my phone. My phone performance is in optimize(recommended) but i select the high performance the music plays however it drains a lot of my bat...

Visitor

After updating my phone to nougat software i always experience the issue that theres no sound coming out to my phone. My phone performance is in optimize(recommended) but i select the high performanc...

241 Views

0 replies

0 likes

  • 241 Views
  • 0 replies
  • 0 likes

Nothing works!

Hello all,For the last two days my spotify has been really messed up. When I open it it takes about two minutes to load anything, then random songs sometimes play. Nothing will load no matter which account I use and i cant play any songs. I have free...

Casual Listener

Hello all, For the last two days my spotify has been really messed up. When I open it it takes about two minutes to load anything, then random songs sometimes play. Nothing will load no matter which...

Robert_W

Community Legend

797 Views

3 replies

0 likes

  • 797 Views
  • 3 replies
  • 0 likes

Can't download spotify

I can't download spotify on my android phone even though i live in a country where it should be allowed

Newbie

I can't download spotify on my android phone even though i live in a country where it should be allowed

Joe

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Solved!! Slow download speed of playlists

Just as the title says, I'm having the boredom of having to wait forever for a playlist of songs to download. The songs I download are in extreme quality, yes but this was fine all the other times. My broadband is 100mb so that's fine. Decided to tur...

Casual Listener

Just as the title says, I'm having the boredom of having to wait forever for a playlist of songs to download. The songs I download are in extreme quality, yes but this was fine all the other times. M...

russellpat

Regular

7757 Views

2 replies

0 likes

  • 7757 Views
  • 2 replies
  • 0 likes

Infinite Verizon ad

I'm on my note 5 and after only a couple songs a empty Verizon ad plays and it's stuck there until I reinstall the app

Newbie

I'm on my note 5 and after only a couple songs a empty Verizon ad plays and it's stuck there until I reinstall the app

Angryuser6

Casual Listener

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Spotify Premium on Kindle Fire issues

I have a Spotify premium account and have app installed on my iPad and iPhone. My daughter has a Kindle Fire which I recently installed the app on. I have logged in to my account on it but it can't find my playlists and saved music. Anyone know why o...

Visitor

I have a Spotify premium account and have app installed on my iPad and iPhone. My daughter has a Kindle Fire which I recently installed the app on. I have logged in to my account on it but it can't f...

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes