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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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spotify tells me im offline

Well ive been using spotify for a long time and i just upgraded to premium again after a break but now spotify tells me im offline when im not on wifi. Ive tried to delete cache and saved data, reinstalling the app and restarting my device, but im st...

Newbie

Well ive been using spotify for a long time and i just upgraded to premium again after a break but now spotify tells me im offline when im not on wifi. Ive tried to delete cache and saved data, reins...

Obbuer

Newbie

493 Views

1 replies

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Wi-Fi or nothing..

Noticed a couple of weeks ago that when I'm on a mobile network I just get "No internet connection available" even though I know it is.I checked other threads and the only "solution" seems to be the ipv4(?)/ipv6 stuff, I checked and I have the right ...

Newbie

Noticed a couple of weeks ago that when I'm on a mobile network I just get "No internet connection available" even though I know it is. I checked other threads and the only "solution" seems to be th...

316 Views

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my downloaded albums disapear sometimes and i have to download it again.

i have to redownload my songs/albums often. so i cant hear them when i am not online, i am very mad about that becouse my internet connection is often very bad.

Newbie

i have to redownload my songs/albums often. so i cant hear them when i am not online, i am very mad about that becouse my internet connection is often very bad.

247 Views

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Canción equivocada en mi perfil de artista

Saludos, quiero saber como puedo remover esta cancion de mi perfil de artista de spotify ya que es de otro artista que se esta beneficiando practicamente de mi y no se como remover esa cancion ya que no es mia ni conozco a la persona.Este es mi spoti...

Newbie

Saludos, quiero saber como puedo remover esta cancion de mi perfil de artista de spotify ya que es de otro artista que se esta beneficiando practicamente de mi y no se como remover esa cancion ya que...

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Last update 8.3.0.681 cause problems while hearing music on a bluetooth headset

Hello,I experienced problems while listen to either downloaded or streaming songs on my Bluetooth headset Bose QC35.There's a lot of interference, the music stops and continue faster, then stop again, and that happens a lot,it's impossible to hear a ...

Newbie

Hello, I experienced problems while listen to either downloaded or streaming songs on my Bluetooth headset Bose QC35. There's a lot of interference, the music stops and continue faster, then stop a...

342 Views

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Lyrics on Android

Does the viewing of the lyrics while listening to the song apply to Android users?

Newbie

Does the viewing of the lyrics while listening to the song apply to Android users?

378 Views

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Not updated properly

The app just updated and I loved it for the hour I actually had it, then it went back to the old version. After logging out and uninstalling multiple times I got it back but again for only a little bit; I still have the old version, and my sister als...

Newbie

The app just updated and I loved it for the hour I actually had it, then it went back to the old version. After logging out and uninstalling multiple times I got it back but again for only a little b...

MattSuda

Spotify Star

313 Views

1 replies

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When will Spotify provide offline support to Android Smart Watches?

There's a large community here (777 votes to be exact based on an old post) that would like downloadable capabilities for playlists on Android Smart Watches. But we have not heard any form of an update on this topic for more than a year from Spotify ...

Newbie

There's a large community here (777 votes to be exact based on an old post) that would like downloadable capabilities for playlists on Android Smart Watches. But we have not heard any form of an upda...

user-removed

Not applicable

683 Views

1 replies

0 likes

Android wearables
Offline download
Offline listening
runners
smartwatch
Wearable technology
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Solved!! Spotify Adding Random Songs

Over the past 2 weeks, I've noticed my Spotify doing a lot of weird things... Songs or albums that I've never listened to before are showing up under "Your Library", I can hide them and they stay gone for a while but after a few days the exact same s...

Visitor

Over the past 2 weeks, I've noticed my Spotify doing a lot of weird things... Songs or albums that I've never listened to before are showing up under "Your Library", I can hide them and they stay gon...

user-removed

Not applicable

17521 Views

2 replies

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Androit Auto

Habe android auto installiert und sehe auch den button im Display meines radios erst hat es funktioniert jetzt bekomme ich eine Fehlermeldung das spotifey nicht funktioniert aber auf meinem smartphohne spielt es denke die verbindubzum radio funktioni...

Newbie

Habe android auto installiert und sehe auch den button im Display meines radios erst hat es funktioniert jetzt bekomme ich eine Fehlermeldung das spotifey nicht funktioniert aber auf meinem smartphoh...

Vjtito2008

Newbie

529 Views

1 replies

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Songs are being randomly deleted from playlists?

Hey, so as of 30 minutes ago, over half of my songs in a playlist were randomly deteled and I know this for a fact because there were 49 songs in that playlist, but now theres only 20. What the heck happened and is there anyway to get them back? And ...

Newbie

Hey, so as of 30 minutes ago, over half of my songs in a playlist were randomly deteled and I know this for a fact because there were 49 songs in that playlist, but now theres only 20. What the heck ...

482 Views

0 replies

2 likes

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My Spotify is downloading my songs every time I enter

Whenever I go back into the application (Spotify) it downloads all my songs again which by the way is very annoying because I have more than 500 songs so it takes a lot. Someone has a solution Note all my songs are saved on the card and are downloadi...

Newbie

Whenever I go back into the application (Spotify) it downloads all my songs again which by the way is very annoying because I have more than 500 songs so it takes a lot. Someone has a solution Note...

Athosapolo

Newbie

448 Views

1 replies

1 likes

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Solved!!Superuser Contribution Pausing

I am on a galaxy s5. Every time I use Spotify, the music pauses after every song if the phone is locked. But as soon as I get on it and pull Spotify up it resumes itself. I keep the app running just like I did with my old phone and never had trouble ...

Casual Listener

I am on a galaxy s5. Every time I use Spotify, the music pauses after every song if the phone is locked. But as soon as I get on it and pull Spotify up it resumes itself. I keep the app running just ...

kdt123

Casual Listener

632 Views

2 replies

0 likes

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Superuser Contribution No aparece pantalla de bloqueo

Por que no me aparece la caratula completa de lo que escucho en pantalla de bloqueo? Es samsung J7 y android 6.0.1

Newbie

Por que no me aparece la caratula completa de lo que escucho en pantalla de bloqueo? Es samsung J7 y android 6.0.1

Ojosinrostro

Newbie

14238 Views

6 replies

8 likes

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Spotify lock screen

Hi, i have a Huawei Mate9 and i cant control spotify at the lock screen, HELP!

Newbie

Hi, i have a Huawei Mate9 and i cant control spotify at the lock screen, HELP!

377 Views

0 replies

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playlist keeps re-downloading

My playlist keeps re-downloading every time I open up Spotify on my phone. What's weirder is that not all of the song are there on my phone, but they are on the desktop. Everytime it re-downloads, the missing songs appear, but then a few seconds late...

Visitor

My playlist keeps re-downloading every time I open up Spotify on my phone. What's weirder is that not all of the song are there on my phone, but they are on the desktop. Everytime it re-downloads, th...

275 Views

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Others can't view my playlist

Me and a friend were sharing playlists, but when she found mine, it was simply the name of the first song in the playlist, and that song. I've set it to private then back to public, made it collaborative, signed out and signed back in, and even remov...

Casual Listener

Me and a friend were sharing playlists, but when she found mine, it was simply the name of the first song in the playlist, and that song. I've set it to private then back to public, made it collabora...

269 Views

0 replies

0 likes

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Solved!! Problems when playing Spotify through Android Auto in Car

Have an issue with Android auto and not sure what the problem is. It only happens when my Phone (galaxy S7 with latest software) is connected by Bluetooth to my 2015 Ford Fiesta. Basically I can't use spotify in Android Auto. It just keeps playing fo...

Newbie

Have an issue with Android auto and not sure what the problem is.  It only happens when my Phone (galaxy S7 with latest software) is connected by Bluetooth to my 2015 Ford Fiesta.  Basicall...

SpotifyPhil13

Casual Listener

91996 Views

25 replies

3 likes

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Solved!! Device registers multiple times

Hello,I've got Spotify Premium and my Android Phone (Oneplus X, up to date) registers itself multiple times in a week. Because of this, it is not possible to download/store the songs on other devices or the device itself, because the cap of 3 registe...

Newbie

Hello, I've got Spotify Premium and my Android Phone (Oneplus X, up to date) registers itself multiple times in a week. Because of this, it is not possible to download/store the songs on other dev...

Joe

Community Legend

563 Views

1 replies

0 likes

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Premium

I downloaded spotify on my new phone and every time I go to download my play list it it tells me I'm not a premium member

Casual Listener

I downloaded spotify on my new phone and every time I go to download my play list it it tells me I'm not a premium member

kejt_

Community Legend

574 Views

5 replies

0 likes

  • 574 Views
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