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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201322 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201322 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545467 Views

78 replies

3 likes

  • 545467 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453101 Views

571 replies

38 likes

Account
Free
  • 453101 Views
  • 571 replies
  • 38 likes

Couldn't buy 3 months for $0.99 but still got charged...

Tried to purchase the speical offer of 3 months of premium for $0.99 but was denied because i had previously used the 30 day free-trial. About 4 days later I check my transactions and apparently the payment had gone through but my spotify account is ...

Newbie

Tried to purchase the speical offer of 3 months of premium for $0.99 but was denied because i had previously used the 30 day free-trial. About 4 days later I check my transactions and apparently the ...

Joe

Community Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Spotify and google asistant bug

i found this out when playing around with google asistant, this isnt that huge of a deal or anything just wanted to let you know and if you care enought you might fix it...anyway to the point:basicaly if you spotify is running and even tho song is st...

Newbie

i found this out when playing around with google asistant, this isnt that huge of a deal or anything just wanted to let you know and if you care enought you might fix it... anyway to the point: bas...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Speicherort für offline Daten geht verloren

Hin und wieder wird ohne mein Zutun der Speicherort von SD-Karte auf Intern umgestellt. Die Daten sind dann noch auf der Speicherkarte vorhanden. Stelle ich dann den Speicherort um, werden die Daten auf der SD-Karte gelöscht. Das ist sehr ärgerlich, ...

Casual Listener

Hin und wieder wird ohne mein Zutun der Speicherort von SD-Karte auf Intern umgestellt. Die Daten sind dann noch auf der Speicherkarte vorhanden. Stelle ich dann den Speicherort um, werden die Daten ...

mmomo

Newbie

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

stops playing

Every 30 mins (appr.) the playing just stopes and spotify turns off.It's anoying cause I pay for premium and I need to press play again all the time.I would appreciate someones help.

Newbie

Every 30 mins (appr.) the playing just stopes and spotify turns off. It's anoying cause I pay for premium and I need to press play again all the time. I would appreciate someones help.

Joe

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Spotify will not connect to kenwood from my S8+

I just recently purchased and installed a kendwood dnx573s and while my music on my spotify will play through the Bluetooth option, it will not play through the actual spotify app on the kendwood.

Newbie

I just recently purchased and installed a kendwood dnx573s and while my music on my spotify will play through the Bluetooth option, it will not play through the actual spotify app on the kendwood.

Joe

Community Legend

7489 Views

1 replies

0 likes

  • 7489 Views
  • 1 replies
  • 0 likes

Samsung Galaxy S8 - Spotify pauses with "Account is being used somewhere else" messages

Signed out of all devices, changed password, removed a previous SONOS permission from my account. Please help or Spotify will never receive another dime from me.

Newbie

Signed out of all devices, changed password, removed a previous SONOS permission from my account. Please help or Spotify will never receive another dime from me. 

Joe

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Suspending phone will this stop my spotify?

Hey! I am going travelling and I have suspended my phone for the 2.5 months. Since I pay for Spotify through my phone account, will Spotify also be suspended? I would like to be able to listen to my playlists even if I cannot download. Will it still ...

Casual Listener

Hey! I am going travelling and I have suspended my phone for the 2.5 months. Since I pay for Spotify through my phone account, will Spotify also be suspended? I would like to be able to listen to my ...

Joe

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Spotify lagging badly

Hello,after 3 years using Spotify, the lag becomes worse with every update.On all my smartphones (HTC Desire 500, Xperia Z2, Xperia X Compact), Spotify was slow, especially when in Online Mode, but right now, it is almost impossible to use.Downloadin...

Newbie

Hello, after 3 years using Spotify, the lag becomes worse with every update. On all my smartphones (HTC Desire 500, Xperia Z2, Xperia X Compact), Spotify was slow, especially when in Online Mode, b...

772 Views

0 replies

2 likes

  • 772 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify deletes downloaded music

Hi. The albums and/or playlists that i downloaded to my android phone have been deleted without my knowledge a couple of times. Downloading all those albums again is frustrating. Is there a solution to this?

Casual Listener

Hi. The albums and/or playlists that i downloaded to my android phone have been deleted without my knowledge a couple of times. Downloading all those albums again is frustrating. Is there a solution ...

myspotify7

Casual Listener

549 Views

2 replies

1 likes

  • 549 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Deleted cache and now my premium is gone.

So I accidentally downloaded a playlist and it used ALL of my phone's internal storage, it wouldn't even let me stop the download. Finally Figured out I had to delete the data and cache (Wich I really didn't wanna do but had no F-ing choice) and now ...

Casual Listener

So I accidentally downloaded a playlist and it used ALL of my phone's internal storage, it wouldn't even let me stop the download. Finally Figured out I had to delete the data and cache (Wich I reall...

Additeru

Casual Listener

1950 Views

4 replies

1 likes

  • 1950 Views
  • 4 replies
  • 1 likes

Casting Glitch, Unusable

I was casting from my Android phone onto the television and was listening for a while until I came upon a Valvoline ad and then everything stopped. I came back into the room and refreshed everything, recast, and it was still stuck trying to play that...

Regular

I was casting from my Android phone onto the television and was listening for a while until I came upon a Valvoline ad and then everything stopped. I came back into the room and refreshed everything,...

486 Views

0 replies

1 likes

  • 486 Views
  • 0 replies
  • 1 likes

Olvide mi contraseña de spotify y tampoco recuerdo mi cuenta gmail

Hola! Olvide mi contraseña de spotify y tampoco recuerdo mi cuenta gmail. Me baje una version de Spotify Beta y no era necesario usar una cuenta gmail verdadera. (Podias crearte una en ese momento y te dejaba registrarte normalmente) Paso un tiempo y...

Newbie

Hola! Olvide mi contraseña de spotify y tampoco recuerdo mi cuenta gmail. Me baje una version de Spotify Beta y no era necesario usar una cuenta gmail verdadera. (Podias crearte una en ese momen...

656 Views

0 replies

0 likes

  • 656 Views
  • 0 replies
  • 0 likes

Spotify won't let me switch songs while casting

I cannot switch songs while casting to Chromecast audio. It connects and casts just fine, and I hit the next button and it starts the animation of switching songs, but then stops and stays on the current song.Tried rebooting phone, uninstalling app, ...

Casual Listener

I cannot switch songs while casting to Chromecast audio. It connects and casts just fine, and I hit the next button and it starts the animation of switching songs, but then stops and stays on the cur...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Superuser Contribution Help me or ill change to another musical app

I have problems with saving music in tje external storage and the the app delete everything i saved. Help me or ill change.

Casual Listener

I have problems with saving music in tje external storage and the the app delete everything i saved. Help me or ill change.

Alfredo

Roadie

471 Views

1 replies

1 likes

  • 471 Views
  • 1 replies
  • 1 likes

Superuser Contribution Ajudem

Sem querer bloqueei uma música do daily mix, como desbloquear ela?

Newbie

Sem querer bloqueei uma música do daily mix, como desbloquear ela?

Alfredo

Roadie

2857 Views

1 replies

1 likes

  • 2857 Views
  • 1 replies
  • 1 likes

Shuffle artist music, plays only a few songs and related music

For the past few weeks shuffle play for an artist (which used to play all of the artist's music, now only plays a select number of songs and even related music from other artists. What in the world? Now how can I listen to all of an artist's music wi...

Newbie

For the past few weeks shuffle play for an artist (which used to play all of the artist's music, now only plays a select number of songs and even related music from other artists. What in the world? ...

oguzzakin

Music Fan

492 Views

1 replies

2 likes

  • 492 Views
  • 1 replies
  • 2 likes

Superuser Contribution Offline playlists get deleted

Seit dem letzten Update erkennt mein Handy die sd karte nicht mehr. Spotify versucht es dann die Daten auf dem Handy zu speichern aber es wird weiterhin angezeigt das die Daten noch auf der sd karte sind. Wenn ich nun dann den speicherort wieder auf ...

Newbie

Seit dem letzten Update erkennt mein Handy die sd karte nicht mehr. Spotify versucht es dann die Daten auf dem Handy zu speichern aber es wird weiterhin angezeigt das die Daten noch auf der sd karte ...

Alfredo

Roadie

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Bad sound quality on bass sounds

My spotify sounds terrible when I listen to music with bass sounds. I tried listening to the same song and it sounds perfect on Youtube and on my sister's spotify account sound fine too. Why is it doing that on my account?

Newbie

My spotify sounds terrible when I listen to music with bass sounds. I tried listening to the same song and it sounds perfect on Youtube and on my sister's spotify account sound fine too. Why is it do...

857 Views

0 replies

1 likes

  • 857 Views
  • 0 replies
  • 1 likes

Superuser Contribution No music on sd card although option is chosen

HelloI have an sd card with a lot of space (>1gb) and I have chosen the sd card as storage place of spotifyBut still spotify keeps storing music on internal phone memory

Newbie

Hello I have an sd card with a lot of space (>1gb) and I have chosen the sd card as storage place of spotify But still spotify keeps storing music on internal phone memory

Alfredo

Roadie

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes