Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118948 Views

27 replies

4 likes

  • 118948 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239963 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239963 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600952 Views

79 replies

3 likes

  • 600952 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493260 Views

581 replies

42 likes

Account
Free
  • 493260 Views
  • 581 replies
  • 42 likes

Downloaded songs keep getting removed

Hi guys,I was wondering if anybody else was having the same ongoing issue that I do. Every so often, all my downloaded songs are removed completely and I cannot listen to any offline. It has happened at least 5 times to me now.Thanks in advance,Glynn

Newbie

Hi guys, I was wondering if anybody else was having the same ongoing issue that I do. Every so often, all my downloaded songs are removed completely and I cannot listen to any offline. It has happ...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Solved!! Crashing right after playing any song or even just opening radio tab

Hey, since yesterday i can not use the app anymore.It opens fine, i browse to a song, start it, it plays for about half a second and then the app just quits and my phone returns to the home screen. Opening it again displays a dark screen for a second...

Casual Listener

Hey, since yesterday i can not use the app anymore. It opens fine, i browse to a song, start it, it plays for about half a second and then the app just quits and my phone returns to the home scree...

Teslatradeup

Regular

3299 Views

3 replies

0 likes

  • 3299 Views
  • 3 replies
  • 0 likes

Local Files and Android

Hi,Just trying to clarify some things, hopefully more knowledgable members can help me out here. I have some songs that aren't on the spotify library (covers/remixes/foregin languages/etc.) and I copied them onto my phone storage (android). I was abl...

Newbie

Hi, Just trying to clarify some things, hopefully more knowledgable members can help me out here. I have some songs that aren't on the spotify library (covers/remixes/foregin languages/etc.) and I...

Joe

Community Legend

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

Horrible update

I don't want the new update but I can't​ get rid of it. I tried everything and I don't know what to do anymore.

Newbie

I don't want the new update but I can't​ get rid of it. I tried everything and I don't know what to do anymore.

Joe

Community Legend

630 Views

2 replies

0 likes

  • 630 Views
  • 2 replies
  • 0 likes

Unknown User

Hello, I was using my spotify on my android as usual but i have noticed how the "Discover Weekly" have changed drasticly the latest weeks. Containing music i would never listen to. Today when listening to one of my playlists the songs started changin...

Newbie

Hello,    I was using my spotify on my android as usual but i have noticed how the "Discover Weekly" have changed drasticly the latest weeks. Containing music i would never listen to.&nbs...

Joe

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

[Android] Equalizador Áudio FX

Após atualização para Android 7.1.1 sumiu o menu Equalizador das configurações. Sempre utilizei o equalizador para ajustar as músicas de acordo com minha preferência e de acordo com o aparelho que faço emparelhamento.

Newbie

Após atualização para Android 7.1.1 sumiu o menu Equalizador das configurações. Sempre utilizei o equalizador para ajustar as músicas de acordo com minha preferência e de acordo com o aparelho que fa...

908 Views

0 replies

1 likes

  • 908 Views
  • 0 replies
  • 1 likes

Weird behaviour, unknown sources from spotify connect plays songs on my account

It started happening since few days now, I'm just listening to some playlist of mine (or any track available) when suddently the track that was playing is changed by some song I don't want to listen to (currently its Chris Brown or Gloria Prince) and...

Newbie

It started happening since few days now, I'm just listening to some playlist of mine (or any track available) when suddently the track that was playing is changed by some song I don't want to listen ...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Shuffle play wont let me play songs

Sine im broke af, i cancelled spotify premium. But i left it on shuffle play on this device before i cancelled, so i cant play a song without pressing shuffle play in my playlist. I cant turn it off since you need premium and when i press the shuffle...

Casual Listener

Sine im broke af, i cancelled spotify premium. But i left it on shuffle play on this device before i cancelled, so i cant play a song without pressing shuffle play in my playlist. I cant turn it off ...

Joe

Community Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

reporting a playlist

hi everyone! someone recently made a playlist which has an extremely inappropriate and disgusting title. i wanted to report it before the person it's targeted at sees it, but it seems i don't have any options to do so. is there anyway i can?

Newbie

hi everyone! someone recently made a playlist which has an extremely inappropriate and disgusting title. i wanted to report it before the person it's targeted at sees it, but it seems i don't have an...

Joe

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Beta forum acces

I do not have access to the beta forums even though I'm enrolled in the Android beta. I am having issues with the current beta and don't with to post in the general forum.Thanks

Newbie

I do not have access to the beta forums even though I'm enrolled in the Android beta. I am having issues with the current beta and don't with to post in the general forum. Thanks

593 Views

0 replies

0 likes

  • 593 Views
  • 0 replies
  • 0 likes

Spotify Update breaks ford sync applink

My phone updated to spotify 8.4.5.1092 yesterday and I can no longer use it in my car with Ford Sync, is this going to be fixed or do I need to try and roll back to an earlier version?

Casual Listener

My phone updated to spotify 8.4.5.1092 yesterday and I can no longer use it in my car with Ford Sync, is this going to be fixed or do I need to try and roll back to an earlier version?

Jaso3333

Newbie

769 Views

1 replies

4 likes

  • 769 Views
  • 1 replies
  • 4 likes

Notifications?

How come I don't get push notifications anymore when an artist I follow releases new music?

Casual Listener

How come I don't get push notifications anymore when an artist I follow releases new music?

justinewin_

Roadie

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Spotify crashes on latest Android version

When I select any song, it will play for about a second. After that, the app will crash and force close.Spotify version: 8.4.9.249Device: OnePlus 3Android version: 7.1.1I have also seen other reports that the same issue has been occurring to them too...

Regular

When I select any song, it will play for about a second. After that, the app will crash and force close. Spotify version: 8.4.9.249 Device: OnePlus 3 Android version: 7.1.1 I have also seen o...

VincentJoshuaET

Regular

846 Views

3 replies

0 likes

  • 846 Views
  • 3 replies
  • 0 likes

Spotify unable to find my downloaded music

Hi This is an issue I am dealing with since a long time now. I'm a premium user and I have the app installed on my Sony Xperia M4 Aqua Dual. The problem is that sometime, I can't access to the albums and playlists I have downoladed. When I try, it ju...

Newbie

Hi   This is an issue I am dealing with since a long time now. I'm a premium user and I have the app installed on my Sony Xperia M4 Aqua Dual.  The problem is that sometime, I can't...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Solved!! Spotify won't donload songs

Downloading hangs at 1/539. Updating the app, signing in and out, deleting cache and data, downloading to internal storage instead of SD card didn't help. Premium subscription is active.Any help will be appreciated.

Casual Listener

Downloading hangs at 1/539. Updating the app, signing in and out, deleting cache and data, downloading to internal storage instead of  SD card didn't help. Premium subscription is active. ...

Joe

Community Legend

1250 Views

5 replies

0 likes

  • 1250 Views
  • 5 replies
  • 0 likes

Previously downloaded songs got "undownloaded"

Hello,I have approximately 1.3k songs saved and today I left the premium and started premium family. All my music appears as if I had to download again. Do I really need to download everything again?Thanks.

Casual Listener

Hello, I have approximately 1.3k songs saved and today I left the premium and started premium family. All my music appears as if I had to download again. Do I really need to download everything agai...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playing the downloaded version of a song, even when in Online mode

Hi all.I'd like to know how Spotify play a downloaded song.I mean, it seems that even when a song has been downloaded, and I'm in Online mode, Spotify tries to stream it from the network, as well.So it happens that the song interrupts when the signal...

Newbie

Hi all. I'd like to know how Spotify play a downloaded song. I mean, it seems that even when a song has been downloaded, and I'm in Online mode, Spotify tries to stream it from the network, as well...

Alfredo

Roadie

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't clean my memory with offline mode

If I delete an album that I've download, I still have the data on my galaxy S6 so it takes memory even when I don't want anymore a song ! A solution exept delete all the data of my app ?

Newbie

If I delete an album that I've download, I still have the data on my galaxy S6 so it takes memory even when I don't want anymore a song ! A solution exept delete all the data of my app ?

Alfredo

Roadie

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download music for offline mode

Sorry for my english but i'm italian....I have the premium mode for my samsung galaxy s7 but i can't download my playlist or any playlist or songI have disintall the applticationI clear the chaceI DON'T KNOW HOW I CAN DOWNLOAD AND I'M ANGRY BECAUSE I...

Newbie

Sorry for my english but i'm italian.... I have the premium mode for my samsung galaxy s7 but i can't download my playlist or any playlist or song I have disintall the appltication I clear the cha...

Alfredo

Roadie

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify wont play downloadrd music

Hi. I've had this problem forever. I've downloaded my songs list at least a dozen times, but whenever I go offline, I can't play the music. When I got back, spotify says I need to download the same music, but it takes much less time. I've tried unins...

Newbie

Hi. I've had this problem forever. I've downloaded my songs list at least a dozen times, but whenever I go offline, I can't play the music. When I got back, spotify says I need to download the same m...

Alfredo

Roadie

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes