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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210812 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210812 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561210 Views

78 replies

3 likes

  • 561210 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463098 Views

575 replies

39 likes

Account
Free
  • 463098 Views
  • 575 replies
  • 39 likes

Spotify not opening

I can't open Spotify on my Galaxy S7 anymore. When I try to open it my phone freezes and I have to use a physical button to get a response from my phone.Galaxy S7. Updates set to auto. I have premium Spotify account. Checked and Spotify is up to date...

Newbie

I can't open Spotify on my Galaxy S7 anymore. When I try to open it my phone freezes and I have to use a physical button to get a response from my phone. Galaxy S7. Updates set to auto. I have premi...

Joe

Community Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

All downloads gone and no evidence of Premium Service

Problem: I have been using Spotify Premium for a few months on my phone and have never had any problems.Two days ago, I opened my Spotify app on my Samsung S5 Neo, and was asked to log in, which I have never had to do on my phone. After logging in, I...

Visitor

Problem: I have been using Spotify Premium for a few months on my phone and have never had any problems.Two days ago, I opened my Spotify app on my Samsung S5 Neo, and was asked to log in, which I ha...

Joe

Community Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

is the streaming on an apk free premium spotify count?

HiSo the plays/listenings an on an apk free premium spotify version, will they still be counted as valid streams?will they be added to the artist's number of streams?please let me know if u have any info about thisthank you

Regular

Hi So the plays/listenings an on an apk free premium spotify version, will they still be counted as valid streams? will they be added to the artist's number of streams? please let me know if u hav...

Joe

Community Legend

17741 Views

6 replies

3 likes

  • 17741 Views
  • 6 replies
  • 3 likes

Question about apk free spotify

Hiif you play/listen to a song on an apk free premium spotify versionwill they still be counted as valid streams, and added to the grass streaming num of the song?I asked everywhere and nobody is answeringso please help me if you know smth about this...

Regular

Hi if you play/listen to a song on an apk free premium spotify version will they still be counted as valid streams, and added to the grass streaming num of the song? I asked everywhere and nobody ...

btslovearmy

Regular

2210 Views

2 replies

0 likes

  • 2210 Views
  • 2 replies
  • 0 likes

More songs for free users than for premiums

I have a premium account and there are several artist which I am not able to play. The message: "This song is not available" appears. The thing is that if I sign with a free account, I am perfectly able to play these "not available" song. Do you know...

Newbie

I have a premium account and there are several artist which I am not able to play. The message: "This song is not available" appears. The thing is that if I sign with a free account, I am perfectly a...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Superuser Contribution Disappearing downloads

Hey everyone,I've been having an issue with my downloaded songs disappearing from my device storage, meaning I have to redownload them all over again. At first I thought it was me being reckless with the button, but it seems to be happening every cou...

Newbie

Hey everyone, I've been having an issue with my downloaded songs disappearing from my device storage, meaning I have to redownload them all over again. At first I thought it was me being reckless wi...

Melody

Spotify

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Open space issue

Why would Spotify premium trial take up 2.5 GB of space on my phone with nothing downloaded? New user, please advise. Thank you.

Casual Listener

Why would Spotify premium trial take up 2.5 GB of space on my phone with nothing downloaded? New user, please advise. Thank you.

Joe

Community Legend

619 Views

3 replies

0 likes

  • 619 Views
  • 3 replies
  • 0 likes

The music is too low with earphones

I don´t know why, but the music is too low when I use earphones but if I play the music in youtube in the browser (with the earphones) the music sounds loud. It only happens when I use earphones and in Spotify, if I take it of, the music sounds loud....

Casual Listener

I don´t know why, but the music is too low when I use earphones but if I play the music in youtube in the browser (with the earphones) the music sounds loud. It only happens when I use earphones and ...

Albedeluxe

Regular

2892 Views

3 replies

0 likes

  • 2892 Views
  • 3 replies
  • 0 likes

Solved!! Next Song Won't Start in Power Saver Mode

On my Samsung Galaxy S5, when I have Power Saver Mode on (not Ultimate Power Saver Mode), the next song won't start automatically. If I unlock my phone and go to Spotify it will sometimes start. However, whenever I move the slider to the middle of so...

Visitor

On my Samsung Galaxy S5, when I have Power Saver Mode on (not Ultimate Power Saver Mode), the next song won't start automatically. If I unlock my phone and go to Spotify it will sometimes start. Howe...

Joe

Community Legend

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Downloading all songs again after app update

Today I turned my phone on (Moto G3) and noticed that Spotify had hardly any songs in the Songs section of my library?! (like about 2!) All filters were off. Got to work, turned my phone on and off and spotify decided to download ALL OF MY LIBRARY AG...

Regular

Today I turned my phone on (Moto G3) and noticed that Spotify had hardly any songs in the Songs section of my  library?! (like about 2!) All filters were off.   Got to work, turned my pho...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Problema al reproducir

Hola, compré un celular lg k8 con android 6.0 hace poco y en este dispositivo se me paran las canciones cada tanto esté la aplicación abierta, en segundo plano o con el celular bloqueado y es muy molesto además de que tengo premium y siento que no lo...

Newbie

Hola, compré un celular lg k8 con android 6.0 hace poco y en este dispositivo se me paran las canciones cada tanto esté la aplicación abierta, en segundo plano o con el celular bloqueado y es muy mol...

539 Views

0 replies

1 likes

  • 539 Views
  • 0 replies
  • 1 likes

Is there a list of Android Phones that support SD Card Caching?

I have had two Moto G's (Gen 1 and Gen 2) and neither have been able to cache music to an SD Card - the option just does not show up in the Spotify App. My app is 8.4.1.846 armV7 I am about to buy a new phone. Is there a list of handsets that support...

Casual Listener

I have had two Moto G's (Gen 1 and Gen 2) and neither have been able to cache music to an SD Card - the option just does not show up in the Spotify App.   My app is 8.4.1.846 armV7   I ...

515 Views

0 replies

0 likes

  • 515 Views
  • 0 replies
  • 0 likes

Problemas con el modo offline en android

Buenas, tengo un gran problema, resulta que descargo la música para escucharla en modo offline y sólo me aparece descargada durante un rato, cuando cierro y reabro la aplicación después de un rato se borra la música, pero aún así aparece ocupando esp...

Newbie

Buenas, tengo un gran problema, resulta que descargo la música para escucharla en modo offline y sólo me aparece descargada durante un rato, cuando cierro y reabro la aplicación después de un rato se...

osornios

Spotify Star

1125 Views

1 replies

0 likes

  • 1125 Views
  • 1 replies
  • 0 likes

Spotify does not delete unchecked playlists

I am having a problem with Spotify that seems to keep my playlists in the cache for ages. I know it is supposed to keep them for a while after I uncheck them, but in the past this has been for 30 minutes or so. Now they stay for days. I know I can fi...

Roadie

I am having a problem with Spotify that seems to keep my playlists in the cache for ages. I know it is supposed to keep them for a while after I uncheck them, but in the past this has been for 30 min...

Joe

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

How can I use Spotify connect via Bluetooth?

Recently my cellphone's phone's connector broke and I'm using another phone to listen to music and using the Spotify Connect to switch between my playlists and songs on my other phone. However, to do that I have to enable my phone's portable wifi (th...

Newbie

Recently my cellphone's phone's connector broke and I'm using another phone to listen to music and using the Spotify Connect to switch between my playlists and songs on my other phone. However, to do...

Joe

Community Legend

1888 Views

1 replies

0 likes

  • 1888 Views
  • 1 replies
  • 0 likes

How to listen to my music while in flight

Everytime im on a plane and about to take a trip my spotify app says i am unable to listen to my cause i have no internet connection. I've downloaded all my songs. What am i doing wrong?

Newbie

Everytime im on a plane and about to take a trip my spotify app says i am unable to listen to my cause i have no internet connection. I've downloaded all my songs. What am i doing wrong?

Joe

Community Legend

10179 Views

1 replies

0 likes

  • 10179 Views
  • 1 replies
  • 0 likes

Lista de cualquier disco en gris

Bueno, resulta que en mi celular, las canciones todas aparecen en gris. Las que tengo guardadas como favoritos. Las de radios Spotify. Discos de algún cantante en especial, prácticamente todo el contenido de Spotify aparece en gris, pero no así en mi...

Newbie

Bueno, resulta que en mi celular, las canciones todas aparecen en gris. Las que tengo guardadas como favoritos. Las de radios Spotify. Discos de algún cantante en especial, prácticamente todo el cont...

931 Views

0 replies

1 likes

  • 931 Views
  • 0 replies
  • 1 likes

Solved!! Na mudança de qualidade de audio é necessário baixar de novo ou o sistema atualiza?

Boa noite, Gostaria de saber se eu tenho músicas baixadas em qualidade alta e mudar para extrama (ou vice-versa), o sistema automaticamente faz o download da nova qualidade ou devo "excluir" a música e baixar novamente na qualidade pretendida? Obriga...

Casual Listener

Boa noite,   Gostaria de saber se eu tenho músicas baixadas em qualidade alta e mudar para extrama (ou vice-versa), o sistema automaticamente faz o download da nova qualidade ou devo "excluir"...

Bittencourt

Spotify Star

1060 Views

3 replies

0 likes

  • 1060 Views
  • 3 replies
  • 0 likes

Solved!! Musicas baixadas são executadas sem consumir dados móveis?

Boa noite, Gostaria de saber se quando estou online no spotify as músicas que baixei são executadas via streaming ou são executadas localmente mesmo sem usar a rede móvel? Obrigado

Casual Listener

Boa noite,   Gostaria de saber se quando estou online no spotify as músicas que baixei são executadas via streaming ou são executadas localmente mesmo sem usar a rede móvel?   Obrigado

Bittencourt

Spotify Star

852 Views

3 replies

0 likes

  • 852 Views
  • 3 replies
  • 0 likes

Off line with wifi situation

My phone has connection to wifi but Spotify doesn't play any music telling off line. What does this mean?Thanks

Newbie

My phone has connection to wifi but Spotify doesn't play any music telling off line. What does this mean? Thanks

452 Views

0 replies

1 likes

  • 452 Views
  • 0 replies
  • 1 likes