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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375770 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

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Solved!! Gboad voice typing doesn't pause music anymore

I found out that Spotify on my Oneplus 3 doesn't pause anymore when I press the microphone button on Gboard to activate voice typing. When I hit the mic button, the music just keeps on playing. I used that in the past so I know that this was working ...

Roadie

I found out that Spotify on my Oneplus 3 doesn't pause anymore when I press the microphone button on Gboard to activate voice typing. When I hit the mic button, the music just keeps on playing. &nbs...

goldengoal11

Casual Listener

3640 Views

5 replies

2 likes

gboard
mute
pause
voice typing
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  • 2 likes

Android unit does loggin as Premium user

My Android Samsung Galaxy S7 with the lates app says I only have the free version of spotify. If I loggin on my account on the web it's a Premium account. I have logged out no difference. Reinstalled the app, no difference. This problem started a cou...

Casual Listener

My Android Samsung Galaxy S7 with the lates app says I only have the free version of spotify. If I loggin on my account on the web it's a Premium account. I have logged out no difference. Reinstalled...

Joe

Community Legend

593 Views

3 replies

0 likes

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  • 3 replies
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Importing local files to PC Desktop Client

Hi, The last few months I;ve been unable to import my local files into spotify from my NAS. The import starts then slows down, then the cpu and memory usages of Spotify starts to climb to a point where my pc locks up. Even tried copying some of the f...

Regular

Hi, The last few months I;ve been unable to import my local files into spotify from my NAS.   The import starts then slows down, then the cpu and memory usages of Spotify starts to climb to a ...

Joe

Community Legend

660 Views

3 replies

0 likes

  • 660 Views
  • 3 replies
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the app shuts down

The spotify app shuts down randomly with no reason.I use fairly new phone ie Huawei P9 Lite (with Android 6.0).This is the only app with such a problem. I ve checked RAM memory and there is plenty of it. The problem started after last update.What's w...

Casual Listener

The spotify app shuts down randomly with no reason. I use fairly new phone ie Huawei P9 Lite (with Android 6.0). This is the only app with such a problem. I ve checked RAM memory and there is plent...

jbrady

Casual Listener

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
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Sd storage Problems

Hi,I have a Sony xz mobile Phone and struggling to store on sd card. I have tried to delete Cache of Spotify App, to reinstall Spotify App, to manually delete the Spotify folder under Android /data and to Use another sd card As well As setting downlo...

Newbie

Hi, I have a Sony xz mobile Phone and struggling to store on sd card. I have tried to delete Cache of Spotify App, to reinstall Spotify App, to manually delete the Spotify folder under Android /da...

276 Views

0 replies

0 likes

  • 276 Views
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Cant download

Whenever i try to download it, it says google authentication is required. Ive logged into both google and made my own spotify account, but it still says it...im getting really upset and impatient.

Newbie

Whenever i try to download it, it says google authentication is required. Ive logged into both google and made my own spotify account, but it still says it...im getting really upset and impatient.

Lovatic4life125

Roadie

1115 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Play local music

I download music directly to my phone through websites and spotify. I want to play these songs on spotify along with my spotify songs without using a computer. I do have premium

Casual Listener

I download music directly to my phone through websites and spotify. I want to play these songs on spotify along with my spotify songs without using a computer. I do have premium

Joe

Community Legend

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Mancanza album

"Stanotte è uscito un'album e ho notato che in molti lo hanno sia chi ha spotify premium che quello gratis, a me non è uscito, proprio non c'è! Ho provato a scansionare l'album da un altro telefono ma compaiono solo le 4 canzoni già uscite in precede...

Newbie

"Stanotte è uscito un'album e ho notato che in molti lo hanno sia chi ha spotify premium che quello gratis, a me non è uscito, proprio non c'è! Ho provato a scansionare l'album da un altro telefono m...

274 Views

0 replies

0 likes

  • 274 Views
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album art

Why is the album art keep disappearing everytime i use the offline mode??

Newbie

Why is the album art keep disappearing everytime i use the offline mode??

204 Views

0 replies

0 likes

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Stops playing after ads (mobile, pc, and Chromecast)

It started doing this a couple weeks ago, I haven't had any problems the past couple of years using the app. It will either finish the add and then not continue to the music or it won't even start the add but it's on the screen. It does it most often...

Casual Listener

It started doing this a couple weeks ago, I haven't had any problems the past couple of years using the app. It will either finish the add and then not continue to the music or it won't even start th...

285 Views

0 replies

0 likes

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Solved!!Superuser Contribution Playlist gone

Tengo muchas listas de canciones en mi cuenta y hace como una semana me di cuenta que una de las primeras listas que hice ya no estaba, revisando más a fondo vi que no era la única lista que desaparecióEs importante decir que las listas pérdidas son ...

Casual Listener

Tengo muchas listas de canciones en mi cuenta y hace como una semana me di cuenta que una de las primeras listas que hice ya no estaba, revisando más a fondo vi que no era la única lista que desapare...

Dentarx

Casual Listener

589 Views

2 replies

0 likes

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  • 2 replies
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Canceled my subscription and now my music won't play

I canceled my premium subscription. Now none of the music will play. Nothing I have downloaded will play. Neither will any of the music on the radio stations. I have updated it. Even uninstalled and re installed the app. Still nothing! I love Spotify...

Casual Listener

I canceled my premium subscription. Now none of the music will play. Nothing I have downloaded will play. Neither will any of the music on the radio stations. I have updated it. Even uninstalled and ...

Joe

Community Legend

393 Views

3 replies

0 likes

  • 393 Views
  • 3 replies
  • 0 likes

Spotify closes After 10 seconds

Hello,i've got the problem that every time i use Spotify and i leave the app to do something else, the Spotify App closes completly after 10 seconds? Thanks for your help

Visitor

Hello, i've got the problem that every time i use Spotify and i leave the app to do something else, the Spotify App closes completly after 10 seconds? Thanks for your help

gryffyn

Roadie

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
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Longshot question about headset

I am looking for Bluetooth Earbuds suitable for exercise which are suitable for exercise however the biggest thing is that they HAVE to be compatible with Andriod and Spotify. I have been looking at: https://www.amazon.co.uk/Betron-Bluetooth-Earphone...

Casual Listener

I am looking for Bluetooth Earbuds suitable for exercise which are suitable for exercise however the biggest thing is that they HAVE to be compatible with Andriod and Spotify.   I have been lo...

detective889

Roadie

457 Views

3 replies

0 likes

  • 457 Views
  • 3 replies
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Wäre deinstallieren

Hallo wie kann ich in meinem Spotify vermeiden das es mich dauernd fragt ob ich mit waze verbinden will? Ich will das nicht, das echt nervig , Antwort bitte auf deutsch , danke

Newbie

Hallo wie kann ich in meinem Spotify vermeiden das es mich dauernd fragt ob ich mit waze verbinden will? Ich will das nicht, das echt nervig , Antwort bitte auf deutsch , danke 🙂

gryffyn

Roadie

3261 Views

2 replies

0 likes

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  • 2 replies
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Move to SD impossible on a small screen

I use Spotify on my Android car radio. Due to the small internal storage I would like to move my offline music to SD card. I see the option but because of the small screen, I can't reach the confirm-button. Is there any other way to do so or can you ...

Newbie

I use Spotify on my Android car radio. Due to the small internal storage I would like to move my offline music to SD card. I see the option but because of the small screen, I can't reach the confirm-...

206 Views

0 replies

0 likes

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Se corta a reproducir videos de facebook

Hola queria saber por que se me detiene la reproduccion cuando veo un video en facebook? Con mi tel anterior volvia a reproducirse automaticamente.Tengo un a3 sams.Gracias

Newbie

Hola queria saber por que se me detiene la reproduccion cuando veo un video en facebook? Con mi tel anterior volvia a reproducirse automaticamente. Tengo un a3 sams. Gracias

2037 Views

0 replies

1 likes

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Solved!! New Phone, No Songs

I logged into my account on my new phone, and all my songs that I saved (except one) were gone. Is it because they were not downloaded?

Visitor

I logged into my account on my new phone, and all my songs that I saved (except one) were gone. Is it because they were not downloaded?

Maxim

Spotify Star

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
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Genius not working

I tried few times uninstall and install the app. One time it worked but few hours later its again start not working. And there isnt a behind the lyrics option in settings menu.Edit: After a lot of reinstalling the app, it worked but when I reboot the...

Newbie

I tried few times uninstall and install the app. One time it worked but few hours later its again start not working. And there isnt a behind the lyrics option in settings menu. Edit: After a lot of ...

1013 Views

0 replies

0 likes

  • 1013 Views
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  • 0 likes

Superuser Contribution Albums skip a song

Hi,Problem when playing albums or playlists. Once the current track ends it'll skip 1 song and go onto the next song. I don't have it on randomise or anything like that and a premium user.Help please

Casual Listener

Hi, Problem when playing albums or playlists. Once the current track ends it'll skip 1 song and go onto the next song. I don't have it on randomise or anything like that and a premium user. Hel...

Ngendo64

Casual Listener

377 Views

2 replies

0 likes

  • 377 Views
  • 2 replies
  • 0 likes