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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387669 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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  • 7 likes

Loss of downloaded Albums

Ola all, So I am a Premium user but every now and then the app on my LG G4 keeps wiping out anything I have downloaded so they are not available off-line. The space is still taken up on the phone’s memory, I just have to go through the effort to redo...

Newbie

Ola all,   So I am a Premium user but every now and then the app on my LG G4 keeps wiping out anything I have downloaded so they are not available off-line. The space is still taken up on the ...

Brammetje

Regular

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
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Tracks missing from playlist

I built a playlist on my PC and it does appear in my Android phone (Google Pixel), but many of the tracks that appear on my PC are not appearing in the same playlist on my phone. I've tried ensuring that they were both sorted by date, so that's not t...

Newbie

I built a playlist on my PC and it does appear in my Android phone (Google Pixel), but many of the tracks that appear on my PC are not appearing in the same playlist on my phone.  I've tried ens...

Joe

Community Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
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Max Downloads

So, I've seen it somewhere that each device is allowed 3,333 songs or something in that area.First, why is there a limit? If I can have multiple devices with that much, why not just allow me 10,000 songs on one device?Second, is there a place to see ...

Music Fan

So, I've seen it somewhere that each device is allowed 3,333 songs or something in that area. First, why is there a limit? If I can have multiple devices with that much, why not just allow me 10,000...

hesi02

Newbie

2659 Views

5 replies

5 likes

  • 2659 Views
  • 5 replies
  • 5 likes

Last.fm Wrong Username and Password Error

I am running Spotify on Android on my phone, and every time I open the app I receive a Last.fm error that says Wrong Username and Password. I don't want to scrobble from my phone. I've turned off Last.fm Scrobbling on my mobile device and I've logged...

Casual Listener

I am running Spotify on Android on my phone, and every time I open the app I receive a Last.fm error that says Wrong Username and Password. I don't want to scrobble from my phone. I've turned off Las...

tulusda

Newbie

2501 Views

4 replies

3 likes

  • 2501 Views
  • 4 replies
  • 3 likes

Spotify is always undownloading my saved music - sometimes logging me out altogether

I'm quickly running out of patience with this app. For the 3rd time in as many weeks, today I found all of the music stored on my phone with Spotify mysteriously undownloaded. This happens to me regularly, but with varying frequency - and when it bec...

Newbie

I'm quickly running out of patience with this app. For the 3rd time in as many weeks, today I found all of the music stored on my phone with Spotify mysteriously undownloaded. This happens to me regu...

865 Views

0 replies

2 likes

  • 865 Views
  • 0 replies
  • 2 likes

No se reproducen las canciones en modo sin conexión.

Hola, tengo un Moto G Play. Y tengo ese problema, ya las descargué al almacenamiento interno, a la SD y hasta reinstale la app y el problema persiste. Exijo una solución ya.

Casual Listener

Hola, tengo un Moto G Play. Y tengo ese problema, ya las descargué al almacenamiento interno, a la SD y hasta reinstale la app y el problema persiste. Exijo una solución ya.

382 Views

0 replies

0 likes

  • 382 Views
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I got premium, but only can play music like free

I can't play the music that I want, only can play like a free account

Newbie

I can't play the music that I want, only can play like a free account

JFiveJ5

Newbie

613 Views

1 replies

0 likes

Premium
  • 613 Views
  • 1 replies
  • 0 likes

Solved!! Gboad voice typing doesn't pause music anymore

I found out that Spotify on my Oneplus 3 doesn't pause anymore when I press the microphone button on Gboard to activate voice typing. When I hit the mic button, the music just keeps on playing. I used that in the past so I know that this was working ...

Roadie

I found out that Spotify on my Oneplus 3 doesn't pause anymore when I press the microphone button on Gboard to activate voice typing. When I hit the mic button, the music just keeps on playing. &nbs...

goldengoal11

Casual Listener

3727 Views

5 replies

2 likes

gboard
mute
pause
voice typing
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  • 5 replies
  • 2 likes

Android unit does loggin as Premium user

My Android Samsung Galaxy S7 with the lates app says I only have the free version of spotify. If I loggin on my account on the web it's a Premium account. I have logged out no difference. Reinstalled the app, no difference. This problem started a cou...

Casual Listener

My Android Samsung Galaxy S7 with the lates app says I only have the free version of spotify. If I loggin on my account on the web it's a Premium account. I have logged out no difference. Reinstalled...

Joe

Community Legend

605 Views

3 replies

0 likes

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  • 3 replies
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Importing local files to PC Desktop Client

Hi, The last few months I;ve been unable to import my local files into spotify from my NAS. The import starts then slows down, then the cpu and memory usages of Spotify starts to climb to a point where my pc locks up. Even tried copying some of the f...

Regular

Hi, The last few months I;ve been unable to import my local files into spotify from my NAS.   The import starts then slows down, then the cpu and memory usages of Spotify starts to climb to a ...

Joe

Community Legend

672 Views

3 replies

0 likes

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  • 3 replies
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the app shuts down

The spotify app shuts down randomly with no reason.I use fairly new phone ie Huawei P9 Lite (with Android 6.0).This is the only app with such a problem. I ve checked RAM memory and there is plenty of it. The problem started after last update.What's w...

Casual Listener

The spotify app shuts down randomly with no reason. I use fairly new phone ie Huawei P9 Lite (with Android 6.0). This is the only app with such a problem. I ve checked RAM memory and there is plent...

jbrady

Casual Listener

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
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Sd storage Problems

Hi,I have a Sony xz mobile Phone and struggling to store on sd card. I have tried to delete Cache of Spotify App, to reinstall Spotify App, to manually delete the Spotify folder under Android /data and to Use another sd card As well As setting downlo...

Newbie

Hi, I have a Sony xz mobile Phone and struggling to store on sd card. I have tried to delete Cache of Spotify App, to reinstall Spotify App, to manually delete the Spotify folder under Android /da...

288 Views

0 replies

0 likes

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Cant download

Whenever i try to download it, it says google authentication is required. Ive logged into both google and made my own spotify account, but it still says it...im getting really upset and impatient.

Newbie

Whenever i try to download it, it says google authentication is required. Ive logged into both google and made my own spotify account, but it still says it...im getting really upset and impatient.

Lovatic4life125

Roadie

1125 Views

3 replies

1 likes

  • 1125 Views
  • 3 replies
  • 1 likes

Play local music

I download music directly to my phone through websites and spotify. I want to play these songs on spotify along with my spotify songs without using a computer. I do have premium

Casual Listener

I download music directly to my phone through websites and spotify. I want to play these songs on spotify along with my spotify songs without using a computer. I do have premium

Joe

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Mancanza album

"Stanotte è uscito un'album e ho notato che in molti lo hanno sia chi ha spotify premium che quello gratis, a me non è uscito, proprio non c'è! Ho provato a scansionare l'album da un altro telefono ma compaiono solo le 4 canzoni già uscite in precede...

Newbie

"Stanotte è uscito un'album e ho notato che in molti lo hanno sia chi ha spotify premium che quello gratis, a me non è uscito, proprio non c'è! Ho provato a scansionare l'album da un altro telefono m...

285 Views

0 replies

0 likes

  • 285 Views
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album art

Why is the album art keep disappearing everytime i use the offline mode??

Newbie

Why is the album art keep disappearing everytime i use the offline mode??

210 Views

0 replies

0 likes

  • 210 Views
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Stops playing after ads (mobile, pc, and Chromecast)

It started doing this a couple weeks ago, I haven't had any problems the past couple of years using the app. It will either finish the add and then not continue to the music or it won't even start the add but it's on the screen. It does it most often...

Casual Listener

It started doing this a couple weeks ago, I haven't had any problems the past couple of years using the app. It will either finish the add and then not continue to the music or it won't even start th...

298 Views

0 replies

0 likes

  • 298 Views
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Solved!!Superuser Contribution Playlist gone

Tengo muchas listas de canciones en mi cuenta y hace como una semana me di cuenta que una de las primeras listas que hice ya no estaba, revisando más a fondo vi que no era la única lista que desaparecióEs importante decir que las listas pérdidas son ...

Casual Listener

Tengo muchas listas de canciones en mi cuenta y hace como una semana me di cuenta que una de las primeras listas que hice ya no estaba, revisando más a fondo vi que no era la única lista que desapare...

Dentarx

Casual Listener

611 Views

2 replies

0 likes

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  • 2 replies
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Canceled my subscription and now my music won't play

I canceled my premium subscription. Now none of the music will play. Nothing I have downloaded will play. Neither will any of the music on the radio stations. I have updated it. Even uninstalled and re installed the app. Still nothing! I love Spotify...

Casual Listener

I canceled my premium subscription. Now none of the music will play. Nothing I have downloaded will play. Neither will any of the music on the radio stations. I have updated it. Even uninstalled and ...

Joe

Community Legend

416 Views

3 replies

0 likes

  • 416 Views
  • 3 replies
  • 0 likes

Spotify closes After 10 seconds

Hello,i've got the problem that every time i use Spotify and i leave the app to do something else, the Spotify App closes completly after 10 seconds? Thanks for your help

Visitor

Hello, i've got the problem that every time i use Spotify and i leave the app to do something else, the Spotify App closes completly after 10 seconds? Thanks for your help

gryffyn

Roadie

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes