Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394116 Views

546 replies

35 likes

Account
Free
  • 394116 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8368 Views

0 replies

7 likes

  • 8368 Views
  • 0 replies
  • 7 likes

music download

I pay for premium and want my music offline but it just keeps saying not enough space when I still have 12gb left of space on my phone

Newbie

I pay for premium and want my music offline but it just keeps saying not enough space when I still have 12gb left of space on my phone

320 Views

0 replies

1 likes

  • 320 Views
  • 0 replies
  • 1 likes

Following no one

Hi, I'm following many artists and friends on Spotify but my profile simply displays -15 across all platforms, and won't let me see who I'm following, can someone help me with this?

Regular

Hi, I'm following many artists and friends on Spotify but my profile simply displays -15 across all platforms, and won't let me see who I'm following, can someone help me with this?

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Login

Can't login 

Newbie

Can't login  

Jason

Spotify Legend

1581 Views

3 replies

0 likes

  • 1581 Views
  • 3 replies
  • 0 likes

Android Wear support status

Hi, there is a lot of confusion on Internet about how spotify supports android wear. I own a sony smartwatch 3 and it seems that Spotify doesn't have a specific wear application but only pops up controls when running on the phone. Therefore:* No smar...

Casual Listener

Hi,  there is a lot of confusion on Internet about how spotify supports android wear.   I own a sony smartwatch 3 and it seems that Spotify doesn't have a specific wear application but o...

user-removed

Not applicable

705 Views

3 replies

0 likes

  • 705 Views
  • 3 replies
  • 0 likes

Logging in issues

Hi Spotify Community, Until recently I have enjoyed my premium subscriptions with Spotify, but now I can't login. The device is a Samsung Galaxy Note 10.1 (2014) - SM-P600. I have cleared caches, unistalled & reinstalled, changed passwords and now pu...

Newbie

Hi Spotify Community,   Until recently I have enjoyed my premium subscriptions with Spotify, but now I can't login.   The device is a Samsung Galaxy Note 10.1 (2014) - SM-P600.   ...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

storing music on sdcard

Hi i have a lenovo yoga 2 tablet, since the upgrade to lollipop there is no way of saving music to the sd card andf there is no option in spotify to direct storage of music to the sd card itself. with limited memory on the tablet itself this makes it...

Newbie

Hi  i have a lenovo yoga 2 tablet, since the upgrade to lollipop there is no way of saving music to the sd card andf there is no option in spotify to direct storage of music to the sd card itse...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Solved!! how can i get sptify 7 days free

How can I get Spotify Premium 7 days free

Newbie

How can I get Spotify Premium 7 days free

Hajibaba1

Newbie

1591 Views

3 replies

0 likes

  • 1591 Views
  • 3 replies
  • 0 likes

Issues with losing volume only on spotify

I have a galaxy s6, been a spotify premium member for years now and I recently got rid of my iPhone for a new samsung. Never had an issue with my iphone, but now with my s6 when I sync to a bluetooth device or wear my headphones and usually within a ...

Casual Listener

I have a galaxy s6, been a spotify premium member for years now and I recently got rid of my iPhone for a new samsung. Never had an issue with my iphone, but now with my s6 when I sync to a bluetooth...

user-removed

Not applicable

818 Views

3 replies

0 likes

  • 818 Views
  • 3 replies
  • 0 likes

Stuttering offline playback

I've been using the Spotify app on my phone for a long time. I save songs to my music to listen to offline. But all the sudden a few weeks ago, all my songs started stuttering a lot while playing. I've cleared the cache and reinstalled the app but no...

Newbie

 I've been using the Spotify app on my phone for a long time.  I save songs to my music to listen to offline.  But all the sudden a few weeks ago, all my songs started stuttering a lot...

505 Views

0 replies

0 likes

  • 505 Views
  • 0 replies
  • 0 likes

Unable to login through facebook.

Hi all,I've seen similar posts to this but I am still having issues. When I attempt to login with Facebook, I get a message saying the UN or PW is incorrect. I have reinstalled both Facebook and Spotify and cleared the data for both through the app s...

Newbie

Hi all, I've seen similar posts to this but I am still having issues. When I attempt to login with Facebook, I get a message saying the UN or PW is incorrect. I have reinstalled both Facebook and ...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Why does my LG3 phone automatically download new music?

My LG3 Android phone is automatically downloading new songs every time Spotify updates their playlists. I'm following certain playlists, but I'm afraid that my phone is going to run out of room--I'm down to 36% free storage. Some of the playlists are...

Casual Listener

My LG3 Android phone is automatically downloading new songs every time Spotify updates their playlists.   I'm following certain playlists, but I'm afraid that my phone is going to run out of roo...

sldl2004

Casual Listener

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
  • 0 likes

Android Tablet says I'm on Free account when I'm on Premium

I've had a Premium account for several years, running usually on Macbook. I've installed the Spotify app on my Android tablet and although it's obviously going to the same account via Facebook login (same playlists etc) the app claims I'm only on Fre...

Visitor

I've had a Premium account for several years, running usually on Macbook. I've installed the Spotify app on my Android tablet and although it's obviously going to the same account via Facebook login ...

Jason

Spotify Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Spotify Keeps Crashing

Hello, I am running Androud 4.4.2 on a tablet and last week Spotify started randomly stopping when I try to load it. I was usually able to solve it by restarting my device but now I cannot get it to load at all. When I try to start Spotify it going t...

Visitor

Hello,   I am running Androud 4.4.2 on a tablet and last week Spotify started randomly stopping when I try to load it. I was usually able to solve it by restarting my device but now I cannot g...

acarmichael

Casual Listener

952 Views

3 replies

0 likes

  • 952 Views
  • 3 replies
  • 0 likes

Solved!! Can't select music!

Hello! I've been using the Spotify app on Android for a couple of months now and I've never experienced any problems with it, but since I've upgraded to a new ROM [Lollipop 5.1.1](xda link), I can't select music I want to play. The only way to really...

Visitor

Hello!   I've been using the Spotify app on Android for a couple of months now and I've never experienced any problems with it, but since I've upgraded to a new ROM [Lollipop 5.1.1](xda link),...

user-removed

Not applicable

1530 Views

4 replies

0 likes

Android 5.1.1
Lollipop
Play
select
  • 1530 Views
  • 4 replies
  • 0 likes

Solved!! Spotify app on Blackberry via Amazon Appstore

This one is driving me nuts - so much so I don't know if I will be paying for a full subscription once my trial is over.. I have a Blackberry passport, O/S version 10.3.1.779. Downloaded the Spotify app via the Amazon appstore. It was working perfect...

Casual Listener

This one is driving me nuts - so much so I don't know if I will be paying for a full subscription once my trial is over..   I have a Blackberry passport,  O/S version 10.3.1.779. Download...

emyvet

Music Fan

7142 Views

6 replies

0 likes

  • 7142 Views
  • 6 replies
  • 0 likes

Formulaire à expiré

Bonjour,J'essaye de réinitialiser mon mot de passe mais après validation je reçois toujours un message : le formulaire à expiréAuriez vous une solution ?Merci

Newbie

Bonjour, J'essaye de réinitialiser mon mot de passe mais après validation je reçois toujours un message : le formulaire à expiré Auriez vous une solution ? Merci

Jason

Spotify Legend

1375 Views

1 replies

0 likes

  • 1375 Views
  • 1 replies
  • 0 likes

search function not working

I am connected to my WiFi, signal is strong. I can listen to music but can't search for artists to add onto playlists. I am getting an error message, please try again. Help please.

Casual Listener

I am connected to my WiFi, signal is strong. I can listen to music but can't search for artists to add onto playlists. I am getting an error message, please try again. Help please.

M0HX

Community Legend

1392 Views

4 replies

0 likes

  • 1392 Views
  • 4 replies
  • 0 likes

Release Notes - Spotify for Android (3.0)

What's new in this version (3.0) New: The main player and mini player have a shiny new look. New: You can now swipe to change tracks in the mini player. Fictitious: This app contains only artificial additives.

Spotify Legend

  What's new in this version (3.0)   New: The main player and mini player have a shiny new look. New: You can now swipe to change tracks in the mini player. Fictitious: This...

charnode

Casual Listener

9432 Views

52 replies

2 likes

  • 9432 Views
  • 52 replies
  • 2 likes

Lollipop offline - problems with stuttering

Hi, I'm wearing out one supporter after another with the Spotify team and am close to simply trying out another music source. But my Spotify knows me so well by now, it's like an old comfy boyfriend! Please help so I won't have to start over with a n...

Regular

Hi,   I'm wearing out one supporter after another with the Spotify team and am close to simply trying out another music source. But my Spotify knows me so well by now, it's like an old comfy b...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes