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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395865 Views

546 replies

35 likes

Account
Free
  • 395865 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8449 Views

0 replies

7 likes

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Having volume issues.....just change apps....

Wow, just wow. I'm not one to complain, I work in IT at an ISP so get the redunacy of invalid customer complaint. I'm also Irish so get angry maybe twice a year and it takes a lot to rile me up. This is one of those times. The volume spike issue with...

Casual Listener

    Wow, just wow.   I'm not one to complain, I work in IT at an ISP so get the redunacy of invalid customer complaint. I'm also Irish so get angry maybe twice a year and it takes ...

rednightmare11

Casual Listener

695 Views

1 replies

2 likes

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  • 1 replies
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Superuser Contribution Some downloaded songs don't play in offline mode

Some downloaded songs and podcasts can't be played when offline. The player just stops without skipping them

Visitor

Some downloaded songs and podcasts can't be played when offline. The player just stops without skipping them

Joan

Moderator

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

One plus 8T issues

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy spotify suddenly stops music in between , there are no updates but again have to play musi...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My spot...

Ximzend

Spotify Star

352 Views

1 replies

0 likes

Oneplus 8T
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Superuser Contribution Why can't I change my playlist image and name?

Hi Spotify, Lately I've been trying to change my playlist name and image but when I try to change it, it doesn't change anything at all. I heard that I must create a new playlist but that is hard because my playlist is over 48 hours long.How can I ge...

Newbie

Hi Spotify, Lately I've been trying to change my playlist name and image but when I try to change it, it doesn't change anything at all. I heard that I must create a new playlist but that is hard bec...

Alex

Spotify Legend

464 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Always show lyrics on top (stick on top)

PlanPremiumGermanyCountry DeviceOnePlus 8 pro Operating SystemAndroid 11 My Question or IssueIf I am in a playlist at the end of each song the lyrics disappear. I would like to see them always on top (stick on top).

Newbie

Plan Premium GermanyCountry   Device OnePlus 8 pro   Operating System Android 11   My Question or Issue If I am in a playlist at the end of each song the lyrics disappear. I...

hulloalma

Newbie

1213 Views

2 replies

1 likes

  • 1213 Views
  • 2 replies
  • 1 likes

Superuser Contribution Cant control Spotify on my computer from my phone anymore

PlanPremiumCountryUnited StatesDeviceLG Q7+Operating SystemWindows 10My Question or IssueI used to use my phone to control my Spotify playing on my computer while I played games. for the past 2 days when I try to start playing a song on my phone and ...

Visitor

Plan Premium Country United States Device LG Q7+ Operating System Windows 10 My Question or Issue I used to use my phone to control my Spotify playing on my computer while I played games. fo...

erinrose80455

Newbie

8125 Views

8 replies

6 likes

  • 8125 Views
  • 8 replies
  • 6 likes

Superuser Contribution Undownloaded songs playing in offline mode

Hi, when in offline mode, Spotify automatically plays recommended songs when my playlist has ended. How is this possible if I'm offline?

Casual Listener

Hi, when in offline mode, Spotify automatically plays recommended songs when my playlist has ended. How is this possible if I'm offline?

grayarea45

Casual Listener

710 Views

3 replies

1 likes

  • 710 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Unable to edit or sort Playlist

PlanPremiumCountryUnited States DeviceSamsung Galaxy S20+Operating SystemAndroid 13 My Question or IssueWhy are the edit Playlist & sort options within a Playlist no longer available on the mobile app? I have uninstalled, reinstalled and clean reinst...

Newbie

Plan Premium Country United States  Device Samsung Galaxy S20+ Operating System Android 13   My Question or Issue Why are the edit Playlist & sort options within a Playlist no...

Taylith

Community Legend

618 Views

1 replies

1 likes

  • 618 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why the hell can't I sync my local files by just plugging my phone into my computer?

I have a Samsung Galaxy Note 2 N7100, which I'd like to sync my local files over to. I realize that you can do that by connecting to the same WiFi network as my computer. The problem is that I use a desktop, and I'm running it over an ethernet cable....

Regular

I have a Samsung Galaxy Note 2 N7100, which I'd like to sync my local files over to. I realize that you can do that by connecting to the same WiFi network as my computer. The problem is that I use a ...

user-removed

Not applicable

6586 Views

9 replies

0 likes

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  • 9 replies
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Bluetooth speaker shutting off stops playback on another device

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemWindows 10 + Android (although i suspect any OS) My Question or IssueI listen to Spotify on Windows, connected to a bluetooth speaker while i work. At noon i go for a walk, turn on spotify...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Windows 10 + Android (although i suspect any OS)   My Question or Issue I listen to Spotify on Windows, connected t...

Frosty99

Casual Listener

1197 Views

2 replies

1 likes

  • 1197 Views
  • 2 replies
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preview: downloading notification won't go away

So I sould start with the usual first post disclaimer: I did search for this and did not find a general bug report thread but I appologize if my noob status and the fact that I am posting from my phone have combined for an error in etiquitte.I have u...

Newbie

So I sould start with the usual first post disclaimer: I did search for this and did not find a general bug report thread but I appologize if my noob status and the fact that I am posting from my pho...

RobertR1

Newbie

4034 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify wont start from background in offline mode.

PlanPremiumCountry DeviceSamsung Galaxy S21 UltraOperating SystemAndroid 13 My Question or IssueFor some reason Spotify can't be woken up from notification list in offline mode when it's closed down, it works just fine if i go online but not in offli...

Regular

Plan Premium Country   Device Samsung Galaxy S21 Ultra Operating System Android 13   My Question or Issue For some reason Spotify can't be woken up from notification list in offli...

Zlappy

Casual Listener

1240 Views

8 replies

0 likes

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  • 8 replies
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Superuser Contribution Privacy and Tracking

Hello folks!I'm using Spotify Premium for Android and Windows. But what really makes me sick, is that the Spotify Android App uses 13 trackers that records behavior, spy's and shares data with thirdparty companies.Everyone can read this at: https://r...

Visitor

Hello folks! I'm using Spotify Premium for Android and Windows. But what really makes me sick, is that the Spotify Android App uses 13 trackers that records behavior, spy's and shares data with thir...

ricardoasdfg

Casual Listener

3396 Views

5 replies

6 likes

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  • 6 likes

Trackers in Android App

I have a question about your Android app, remember, I have a paid subscription:• Why do you include add trackers?• Who knows the details of my music listening?• How is my family data shared with advertisers and do they see the family relation based o...

Casual Listener

I have a question about your Android app, remember, I have a paid subscription: • Why do you include add trackers? • Who knows the details of my music listening? • How is my family data shared wit...

ricardoasdfg

Casual Listener

679 Views

1 replies

1 likes

  • 679 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify App stops playback after a few minutes

PlanPremiumCountryCHDeviceHuawei P30 LiteOperating SystemEMUI 12 My Question or IssueSince a few weeks, I am experiencing troubles with the Spotify App on my Android mobile. The app stops playback after a few minutes (maybe ten, sometimes longer, som...

Regular

Plan Premium Country CH Device Huawei P30 Lite Operating System EMUI 12   My Question or Issue Since a few weeks, I am experiencing troubles with the Spotify App on my Android mobile. ...

Eni

Moderator

2453 Views

14 replies

0 likes

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  • 14 replies
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How to delete from phone

How do I delete from phone, or even just cancel the premium upgrade? Somehow it upgraded (it went through ten different things telling me to do this and that) so I probably missed the part where I upgraded. I don't have 10 dollars a month to blow on ...

Newbie

How do I delete from phone, or even just cancel the premium upgrade? Somehow it upgraded (it went through ten different things telling me to do this and that) so I probably missed the part where I up...

SteveMike

Newbie

14744 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution Tenho cartão VISA (pré-pago) com saldo que vocês não aceitam. Desisto?

Este mês está a acontecer o mesmo do mês passado. Vocês não estão a aceitar o meu pagamento com cartão VISA (que está ativo e com saldo). Agradeço que verifiquem o que se passa junto dos vossos informáticos e/ou sistema bancário. A app é demasiado fe...

Visitor

Este mês está a acontecer o mesmo do mês passado. Vocês não estão a aceitar o meu pagamento com cartão VISA (que está ativo e com saldo). Agradeço que verifiquem o que se passa junto dos vossos infor...

Dian

Spotify Legend

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app keeps going into shuffle mode even after turning off

I'm using the Amdroid app And it keeps turning shuffle mode on, even when I turn it off. I have to keep repeatedly turning it off. Super annoying! Looked for a setting, but can't find! HELP!

Visitor

I'm using the Amdroid app And it keeps turning shuffle mode on, even when I turn it off. I have to keep repeatedly turning it off. Super annoying! Looked for a setting, but can't find! HELP!

Eni

Moderator

929 Views

1 replies

0 likes

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Superuser Contribution On YouTube, you say listen a ghazal with lyrics. And, no lyrics shown!!!

Listen to Dil Ki Basti Ajeeb on Spotify. Hamid Ali Khan · Song · 2001. ... Sign in to see lyrics and listen to the full track. Sign up. Hamid Ali Khan.

Visitor

Listen to Dil Ki Basti Ajeeb on Spotify. Hamid Ali Khan · Song · 2001. ... Sign in to see lyrics and listen to the full track. Sign up. Hamid Ali Khan.

Eni

Moderator

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes