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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394446 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8381 Views

0 replies

7 likes

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A State of Trance on Spotify

Hi There, Why is it that Spotify is the player advertised on the A State of Trance Website...and yet you can't listen to A State of Trance 12 Hours after it has been played live... I can understand not being able to download it immediately, but why c...

Casual Listener

Hi There,    Why is it that Spotify is the player advertised on the A State of Trance Website...and yet you can't listen to A State of Trance 12 Hours after it has been played live... ...

Yank33

Casual Listener

1762 Views

5 replies

0 likes

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Add locally stored files to collection?

On my Galaxy S3, I want to populate the Collection/Artist tab with all locally stored music files without having to go through each track on each playlist on the phone, one by one, and adding to collection. I have have plenty of storage, and the feat...

Regular

On my Galaxy S3, I want to populate the Collection/Artist tab with all locally stored music files without having to go through each track on each playlist on the phone, one by one, and adding to coll...

608 Views

0 replies

0 likes

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  • 0 replies
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Solved!! Can't download spotify for nexus 4?

Why...       Super user edit - added picture correctly

Casual Listener

Why...       Super user edit - added picture correctly 🙂

Liam

Community Legend

1580 Views

3 replies

0 likes

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Premian not working

Hi, I upgraded to Premium. I tried logging on and off several times but it hasn't worked. Tried installing several times as well and still doesn't work. What else can I try?

Casual Listener

Hi, I upgraded to Premium. I tried logging on and off several times but it hasn't worked. Tried installing several times as well and still doesn't work. What else can I try?

My1

Music Fan

631 Views

5 replies

0 likes

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Solved!! Logging In through Facebook

For some reason everything reset on Spotify, I guess when the format changed. Anyway, it's asking me to log in through Facebook again when I go to listen to music on my mobile, but "webpage not available" comes up when I try to do so.

Casual Listener

For some reason everything reset on Spotify, I guess when the format changed.  Anyway, it's asking me to log in through Facebook again when I go to listen to music on my mobile, but "webpage not...

Liam

Community Legend

962 Views

3 replies

0 likes

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  • 3 replies
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Problems with a specific song

Hello! I have a samsung S4 and a iphone. There's a problem with a particular song in my list and that's Ro James - Lisa (Ro James – Lisa (feat. Asher Roth) and Ro James whole album. No problems at all except for this album, what has happened here?

Casual Listener

Hello! I have a samsung S4 and a iphone. There's a problem with a particular song in my list and that's Ro James - Lisa (Ro James – Lisa (feat. Asher Roth) and Ro James whole album. No problem...

My1

Music Fan

414 Views

2 replies

0 likes

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Prev button

I want to ask if there is a way to stop the "go to beginnig of the song" behaviour of the prev button, since it is really annoying. and while yoou're at it, can you please add a prev button in the statusbar???

Music Fan

I want to ask if there is a way to stop the "go to beginnig of the song" behaviour of the prev button, since it is really annoying.   and while yoou're at it, can you please add a prev butto...

My1

Music Fan

430 Views

2 replies

0 likes

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Not working

I signed up for premium and it shows that premium users and only gives the radio. I've signed in and out and now it's telling me my log on username or password are incorrect.

Newbie

I signed up for premium and it shows that premium users and only gives the radio. I've signed in and out and now it's telling me my log on username or password are incorrect.

Taylor

Community Legend

420 Views

1 replies

0 likes

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  • 0 likes

Spotify will not sync anymore songs ***limit not reached***

I have been using my premium account with no problem for the last 6-8 months and all of a sudden the songs that I add to my playlists that are synced for offline listening will not sync any of the new songs that I add to the playlists. I have not rea...

Casual Listener

I have been using my premium account with no problem for the last 6-8 months and all of a sudden the songs that I add to my playlists that are synced for offline listening will not sync any of the ne...

Joe

Community Legend

648 Views

5 replies

0 likes

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Playback starts and stops infinitely after hitting brief Edge area or temporarily weak 4G.

I'm on T-Mobile, Galaxy S3. My 4G speeds are very, very good, usually around 10Mbps on average. Often higher. When listening to Spotify in the car, I'll occasionally enter a brief area of Edge network, or sometimes a weaker area of 4G. The area is us...

Casual Listener

I'm on T-Mobile, Galaxy S3.  My 4G speeds are very, very good, usually around 10Mbps on average.  Often higher.  When listening to Spotify in the car, I'll occasionally enter a brief a...

Liam

Community Legend

420 Views

1 replies

0 likes

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  • 1 replies
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Solved!! OK, sounds stupid but...

So running Spotify on a LG Motion from Metro Piece-of-well, anyway. so, I create a playlist with a nice blend, download it and the darn thing plays in a random mode on the phone in offline mode. On the PC, all is good. Any ideas?

Casual Listener

So running Spotify on a LG Motion from Metro Piece-of-well, anyway.  so, I create a playlist with a nice blend, download it and the darn thing plays in a random mode on the phone in offline mode...

PirateMikey

Casual Listener

662 Views

2 replies

0 likes

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App constantly crashing

Hi i have the spotify app on my samsung s2 mobile. i havent used it for maybe a month due to being on holiday but now when i go to use the app it opens i can see my playlists but within 2 seconds it crashes - please advise..

Newbie

Hi i have the spotify app on my samsung s2 mobile. i havent used it for maybe a month due to being on holiday but now when i go to use the app it opens i can see my playlists but within 2 seconds it ...

Adam

Roadie

417 Views

1 replies

0 likes

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How can I change Playlist order?

Hi, when I go to "Playlists" on my Android Phone I get all the "Downloads" listed on top, and my own Playlist Folders are at the bottom of the screen. I have to scroll all the way down for miles every time I want to listen to my Playlists as I have o...

Regular

Hi,   when I go to "Playlists"  on my Android Phone I get all the "Downloads" listed on top, and my own Playlist Folders are at the bottom of the screen. I have to scroll all the w...

dropdeaddiva06

Casual Listener

4447 Views

5 replies

0 likes

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Spotify does not work properly when the device's screen is off

I've observed this behavior on 2 Samsung Galaxy Nexus's, both with the stock, unmodified 4.1.1. When the screen is off, Spotify's downloads/syncing chug along extremely slowly, and it also can't maintain a solid stream at any quality level (it pauses...

Newbie

I've observed this behavior on 2 Samsung Galaxy Nexus's, both with the stock, unmodified 4.1.1.   When the screen is off, Spotify's downloads/syncing chug along extremely slowly, and it also...

Joe

Community Legend

780 Views

2 replies

0 likes

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Add tablet to account

I am paying for Spotify Premium which gives the option of traveling abroad using Spotify. It is on my Netbook but I have been unable to connect it to my Samsung Galaxy Tablet or phone. It says "this service is unavailable in your country". However, i...

Newbie

I am paying for Spotify Premium which gives the option of traveling abroad using Spotify.  It is on my Netbook but I have been unable to connect it to my Samsung Galaxy Tablet or phone.  It...

Liam

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Listen to Spotify on car using android and usb.

I'm trying to get my android phone to play music from spotify through usb to my car. I own a Mini cooper 2012 with the cd boost package. It's got a usb input and I'm able to play spotify on iOS devices perfectly fine through the usb and even change t...

Visitor

I'm trying to get my android phone to play music from spotify through usb to my car. I own a Mini cooper 2012 with the cd boost package. It's got a usb input and I'm able to play spotify on iOS devic...

Joe

Community Legend

3579 Views

1 replies

0 likes

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Issues logging in with premium

This is the email I sent to Spotify.Hello Spotify,A few months ago I downloaded spotify to my macbook pro and created an account. Just this last week, I upgraded my phone and got the spotify app for my galaxy s4. I upgraded to premium last week and e...

Newbie

This is the email I sent to Spotify. Hello Spotify,A few months ago I downloaded spotify to my macbook pro and created an account.  Just this last week, I upgraded my phone and got the spotif...

Goodman

Spotify Legend

415 Views

2 replies

0 likes

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Just some playlist works offline

I have a kinda weird problem on my phone. I have tried to restart the phone. Delete everything, resync and now i am out of options.All seems to work perfectly when i am online. Then when i go offline, only one of the 6 playlist i have works. The othe...

Casual Listener

I have a kinda weird problem on my phone. I have tried to restart the phone. Delete everything, resync and now i am out of options. All seems to work perfectly when i am online. Then when i go off...

Joe

Community Legend

813 Views

8 replies

0 likes

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Certain playllists won't load

I have a bunch of playlists... most of them load properly on my Android phone. However, there are three that I have subscribed to that simply will not load properly. One of them only loads one song even though Spotify shows that it has 70 tracks, the...

Regular

I have a bunch of playlists... most of them load properly on my Android phone. However, there are three that I have subscribed to that simply will not load properly. One of them only loads one song e...

Joe

Community Legend

625 Views

4 replies

0 likes

  • 625 Views
  • 4 replies
  • 0 likes

Cant add music to offline playlist via android

Hello. I recently updated my spotify client. With the new update, i cant find any way to add new tracks to my already existing offlineplaylist via the android mobile. When i click "add to" it shows my online playlist, the playlist i also have on my c...

Casual Listener

Hello.  I recently updated my spotify client. With the new update, i cant find any way to add new tracks to my already existing offlineplaylist via the android mobile. When i click "add to" it...

MichaelJerzak

Composer

643 Views

3 replies

0 likes

  • 643 Views
  • 3 replies
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