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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393767 Views

546 replies

35 likes

Account
Free
  • 393767 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8340 Views

0 replies

7 likes

  • 8340 Views
  • 0 replies
  • 7 likes

keeps logging me out

I keep getting logged out on my galaxy s2 ,it logs me in for about 5 to 10 seconds then logs me out again ive tryed reinstalling the app and resetting my password .having the same problem on my galaxy tab allso but still works fine on my pc

Newbie

I keep getting logged out on my galaxy s2 ,it logs me in for about 5 to 10 seconds then logs me out again ive tryed reinstalling the app and resetting my password . having the same problem on my gal...

licenced

Community Legend

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Premium unlimited skips not working

I've been a premium member for 2 weeks, did so for the UL skips. Was fine until yesterday. Now each channel is limited skips and another problem is after song ends I am redirected to pick a channel. My settings are good and I also deleted and reinsta...

Casual Listener

I've been a premium member for 2 weeks, did so for the UL skips. Was fine until yesterday. Now each channel is limited skips and another problem is after song ends I am redirected to pick a channel. ...

licenced

Community Legend

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
  • 0 likes

Cannot log-in on Droid through Facebook nor does the log-in accept U/P?

Hi, I cannot log-in to Spotify on my Droid through Facebook. I use the same username and password for Facebook and type it in manually to the app. No successs. I have uninstalled, shut phone off, restarted, reinstalled on 3 different occasions. Clear...

Casual Listener

Hi,   I cannot log-in to Spotify on my Droid through Facebook.   I use the same username and password for Facebook and type it in manually to the app.   No successs.   I h...

Peter__

Community Legend

683 Views

4 replies

0 likes

  • 683 Views
  • 4 replies
  • 0 likes

music download barely visible

My downloads are grayed out barely visible. They still play but I'm having a hard time seeing them. Help

Newbie

My downloads are grayed out barely visible. They still play but I'm having a hard time seeing them. Help

AndreMyEgo

Newbie

475 Views

2 replies

0 likes

  • 475 Views
  • 2 replies
  • 0 likes

text in app too hard to read

It didn't used to be like this but the title & artist names in my app are a light gray color instead of a readable black. Is there a way to change this? It's maddening!!!

Newbie

It didn't used to be like this but the title & artist names in my app are a light gray color instead of a readable black. Is there a way to change this? It's maddening!!!

Off_the_Block

Regular

890 Views

4 replies

2 likes

  • 890 Views
  • 4 replies
  • 2 likes

No internet connection

Hi, I've been running Spotify on my Atrix HD since I got the phone in early March. It's been working smoothly, playing my music without a hitch, that is, until I installed the latest update a couple weeks ago. When I logged in and tried downloading m...

Newbie

Hi, I've been running Spotify on my Atrix HD since I got the phone in early March.  It's been working smoothly, playing my music without a hitch, that is, until I installed the latest update a c...

brennen_herron

Music Fan

569 Views

2 replies

1 likes

  • 569 Views
  • 2 replies
  • 1 likes

Solved!! nothing come when i search on chris de brugh?

nothing come when search on chris de brugh? Just weeks ago it still came up? Im useing smartphone samsung galaxy 3 and taplel samsung note 10.1 der is no problems finding chris de brugh on the desktop software?

Music Fan

nothing come when search on chris de brugh?   Just weeks ago it still came up?     Im useing smartphone samsung galaxy 3   and taplel samsung note 10.1   der is no p...

molle

Music Fan

816 Views

3 replies

0 likes

  • 816 Views
  • 3 replies
  • 0 likes

The App deletes my playlists when I turn off my phone.

Hi, I've been using Spotify since October with smaller issues during. Since the new version of the app came out, I've had a problem with downloading playlists to my phone. My phone keeps deleting or partially deleting the playlists. I have one playli...

Casual Listener

Hi,   I've been using Spotify since October with smaller issues during. Since the new version of the app came out, I've had a problem with downloading playlists to my phone. My phone keeps del...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

HTC ONE problems with s p o t i f y song name album ect not showing up...

Hi,Just got the new HTC One and I have my blue tooth attached and recognized by the SUV i just purchased.Unfortunately, I came from an iphone which thru blue tooth always showed me the song name that was playing.Now with the HTC One the bluetooth con...

Casual Listener

Hi, Just got the new HTC One and I have my blue tooth attached and recognized by the SUV i just purchased. Unfortunately, I came from an iphone which thru blue tooth always showed me the song name ...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Scrobbling in offline modus

Why doesn't Spotify does not scrobble to last.fm in offline mode, or caches it for release later?

Casual Listener

Why doesn't Spotify does not scrobble to last.fm in offline mode, or caches it for release later?

Peter__

Community Legend

1034 Views

4 replies

1 likes

  • 1034 Views
  • 4 replies
  • 1 likes

App not syncing with local files/not playing?

I have a playlist with 18 tracks on my laptop Spotify. These all play just fine on my computer. Four of these tracks are strictly local. The other 14 tracks load on my phone just fine, but two of the local files show up as greyed out on the app, and ...

Casual Listener

I have a playlist with 18 tracks on my laptop Spotify. These all play just fine on my computer. Four of these tracks are strictly local. The other 14 tracks load on my phone just fine, but two of the...

iveyjoanna

Newbie

1135 Views

3 replies

0 likes

  • 1135 Views
  • 3 replies
  • 0 likes

Issues With Playback of Offline/Synced Files

Ever since I've used Spotify on my Galaxy SIII, I've occasionally run into issues. The main one is that sometimes the song just won't play, and the application will freeze. I end up having to restart my phone (if it doesn't restart itself). I seem to...

Casual Listener

Ever since I've used Spotify on my Galaxy SIII, I've occasionally run into issues.  The main one is that sometimes the song just won't play, and the application will freeze.  I end up havin...

561 Views

0 replies

0 likes

Android
galaxy s 3
mp3
  • 561 Views
  • 0 replies
  • 0 likes

Spotify premium won't work

I just downloaded spotify premium but it doesn't seem to be working. Would you be able to check my account? Any other suggestions?

Newbie

I just downloaded spotify premium but it doesn't seem to be working. Would you be able to check my account? Any other suggestions?

Peter__

Community Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Why Spotify is not working in Samsung Galaxy S I9000?

Hey! I have Samsung Galazy S I9000 phone and when I try to open spotify it will say like this: Sorry. Spotify app (com.spotify.mobile.android.ui process) stopped unexpectedly. Try again. I have tried everything and this feels pretty sad, I got this p...

Regular

Hey!   I have Samsung Galazy S I9000 phone and when I try to open spotify it will say like this:   Sorry.   Spotify app (com.spotify.mobile.android.ui process) stopped unexpected...

jonedark

Regular

3290 Views

9 replies

0 likes

  • 3290 Views
  • 9 replies
  • 0 likes

Playlist idea

I have two things that I would love to see on Spotify. 1: alphabetically order playlists. I have all my playlists as artists names and their albums within that playlist. I would be nice to have the playlists arranged in alphabetical order; or the opt...

Music Fan

I have two things that I would love to see on Spotify. 1: alphabetically order playlists. I have all my playlists as artists names and their albums within that playlist. I would be nice to have the p...

woodendharma

Music Fan

1069 Views

2 replies

0 likes

Alaphabetical
Albums
Playlists
  • 1069 Views
  • 2 replies
  • 0 likes

From Free to Premium in the Android-phone (Samsung Galaxy SIII)

I bought a brand new Samsung Galaxy SIII two days ago.I went to Google & searched on how to get Spotify Premium on my monthly subscription/plan.I sent SPOTIFY to 4433 as I have Halebop as a net-provider.I then got a link as a reply which I clicked & ...

Visitor

I bought a brand new Samsung Galaxy SIII two days ago. I went to Google & searched on how to get Spotify Premium on my monthly subscription/plan. I sent SPOTIFY to 4433 as I have Halebop as a n...

licenced

Community Legend

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

Synchronizing Error

Hi there, I own a Samsung Galaxy S3 Phone and a Premium Account.. A few weeks ago, the App stopped ynchronizing the playlists I wandet to hear offline. When starting to download a playlist, i get the error Error with snchonizing(Fehler beim synchroni...

Regular

Hi there,   I own a Samsung Galaxy S3 Phone and a Premium Account..   A few weeks ago, the App stopped ynchronizing the playlists I wandet to hear offline.   When starting to dow...

Xemides

Regular

355 Views

2 replies

0 likes

  • 355 Views
  • 2 replies
  • 0 likes

Prem for Phone

Hey, Im having this issue with getting my Prem services working with my phone. I actually bought unlimited, but right after got the prem server to upgrade to the premium. Though I cant actually listen via phone ? and my account is kinda in free user ...

Newbie

Hey, Im having this issue with getting my Prem services working with my phone. I actually bought unlimited, but right after got the prem server to upgrade to the premium. Though I cant actually liste...

Taylor

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

3,333 Track limit?

Just out of curiosity, why does Spotify have a 3,333 limit. Did search but without any luck?

Newbie

Just out of curiosity, why does Spotify have a 3,333 limit. Did search but without any luck?

alastair_sco

Casual Listener

1289 Views

6 replies

1 likes

  • 1289 Views
  • 6 replies
  • 1 likes

Spotify URIs Linking To Local Files?

I have a local file on my phone (via the "Starred" playlist). However, if I try and open up the music file via a URI, the track is not found. Here is the URI: spotify:local:::WelcomeBack2:5 Is there anyway I can modify that link in order to have the ...

Newbie

I have a local file on my phone (via the "Starred" playlist). However, if I try and open up the music file via a URI, the track is not found.   Here is the URI:    spotify:local:::We...

605 Views

0 replies

0 likes

  • 605 Views
  • 0 replies
  • 0 likes