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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391201 Views

545 replies

35 likes

Account
Free
  • 391201 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8194 Views

0 replies

7 likes

  • 8194 Views
  • 0 replies
  • 7 likes

Superuser Contribution The album artwork or cover art displayed while playing a song is completely different

PlanPremiumCountryIndiaDevicePixel 8, 2024Operating SystemAndroid 16 My Question or IssueThe album artwork or cover art displayed while playing a song is completely different . Let's say I was clicked to play this song "kannaana kanne" and this song ...

Casual Listener

Plan Premium Country India Device Pixel 8, 2024 Operating System Android 16   My Question or Issue The album artwork or cover art displayed while playing a song is completely different...

Kpcs235

Casual Listener

364 Views

2 replies

0 likes

album art
cover art mismatch
  • 364 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Local File Playlist Failing to Download

PlanPremium DeviceSamsung S24+ My Question or IssueOnce again, the absolutely terrible Spotify app has another issue. Trying to download a playlist of my local files from my PC (which has worked for years) no longer downloads on my Android device. I ...

Music Fan

Plan Premium   Device Samsung S24+   My Question or Issue Once again, the absolutely terrible Spotify app has another issue. Trying to download a playlist of my local files from my P...

saucyross

Music Fan

889 Views

2 replies

0 likes

Android
Broken App
bug
download playlist
local files
Spotify is Trash
Terrible Service
Unsubscribe
  • 889 Views
  • 2 replies
  • 0 likes

Solved!! Spotify app is crashing on attempting the launch

PlanPremiumCountryPolandDeviceOppo Reno 12 Pro 5GOperating SystemAndroid 15/ColorOSApp version (shown in phone settings) 9.0.84.1320 My Question or IssueBasically just what the title said. Suddenly out of nowhere the app stopped working in the middle...

Casual Listener

Plan Premium Country Poland Device Oppo Reno 12 Pro 5G Operating System Android 15/ColorOS App version (shown in phone settings)  9.0.84.1320   My Question or Issue Basically ju...

Admiralus

Casual Listener

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot sort playlists from oldest to most recent anymore

DeviceLG Stylo 5 My Question or IssueI used to be able to tap 'Recently added' a second time when sorting songs in playlists so that I could play songs from oldest to newest. Now I can only sort the songs from newest to oldest. Was this feature taken...

Newbie

Device LG Stylo 5   My Question or Issue I used to be able to tap 'Recently added' a second time when sorting songs in playlists so that I could play songs from oldest to newest. Now I can o...

OscarDC

Moderator

11765 Views

19 replies

0 likes

  • 11765 Views
  • 19 replies
  • 0 likes

Superuser Contribution Cache error on Spotify

Hello, it has happened to me a few times when starting Spotify it takes a long time to load and well also if you want to search for an artist It's also difficult (in my case in the video it's the songs I like but any playlist does it). For me basical...

Music Fan

Hello, it has happened to me a few times when starting Spotify it takes a long time to load and well also if you want to search for an artist It's also difficult (in my case in the video it's the son...

AlejaR

Moderator

369 Views

3 replies

0 likes

Cache
error
not being able to see
  • 369 Views
  • 3 replies
  • 0 likes

Superuser Contribution Does Alpha/Beta program apply to Android TV?

PlanPremiumCountryUSDeviceSony Bravia XBR-65900FOperating SystemAndroid TV My Question or IssueIf you enroll in the Alpha/Beta program (which I have) does it apply to Android TV as well? I don't seem to be getting Alpha/Beta updates for it.

Music Fan

  Plan Premium Country US Device Sony Bravia XBR-65900F Operating System Android TV   My Question or Issue If you enroll in the Alpha/Beta program (which I have) does it apply to...

wdg127855

Visitor

259 Views

2 replies

0 likes

  • 259 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify app skips songs repeatedly without input

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

Regular

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

Rjudge32

Newbie

9433 Views

20 replies

0 likes

  • 9433 Views
  • 20 replies
  • 0 likes

Superuser Contribution Unreasonable battery drain on Pixel 3a

PlanPremium CountryUS DeviceGoogle Pixel 3a Operating SystemAndroid 12Google play system update from august 1st 2022Security update from may 5th 2022Build number SP2A.220505.008 My Question or IssueSpotify is using a massive amount of battery and cau...

Regular

Plan Premium   Country US   Device Google Pixel 3a    Operating System Android 12 Google play system update from august 1st 2022 Security update from may 5th 2022 Bui...

vovl

Casual Listener

3095 Views

9 replies

0 likes

Android
Android 12
battery
Google Pixel
  • 3095 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify Android keeps stopping playing when on Bluetooth

PlanPremiumCountryMexicoDeviceOnePlus 7Operating SystemOxygenOS 10.03 / Android 10My Question or IssueAudio keeps stopping randomly, after few minutes playing, only when on Bluetooth.I actually only use spotify when connected to something Bluetooth, ...

Regular

Plan Premium Country Mexico Device OnePlus 7 Operating System OxygenOS 10.03 / Android 10 My Question or Issue Audio keeps stopping randomly, after few minutes playing, only when on Bluetoot...

Gabo1989

Visitor

30636 Views

22 replies

9 likes

  • 30636 Views
  • 22 replies
  • 9 likes

Solved!! Transfer local songs from PC to Android phone

Hello,i want to transfer some songs, spotify doesn`t have in their catalogue to my Android Phone.I already imported the songs in the Windows app and added them to a playlist. The playlist shows up on my phone but the titles are grey and i can`t downl...

Casual Listener

Hello, i want to transfer some songs, spotify doesn`t have in their catalogue to my Android Phone. I already imported the songs in the Windows app and added them to a playlist. The playlist shows u...

Essiepro

Visitor

8911 Views

7 replies

0 likes

  • 8911 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify mixed playlist feature not available

PlanPremiumCountryIndonesia DevicePOCO F5 Operating SystemAndroid 15 My Question or IssueI just renewed my subscription a few days ago for this feature. Restarted, updated, reinstalled, asked people for help but none seem to work. pls help xx

Newbie

Plan Premium Country Indonesia  Device POCO F5  Operating System Android 15    My Question or Issue I just renewed my subscription a few days ago for this feature. Resta...

Vasil

Moderator

796 Views

1 replies

0 likes

"android"
mix
  • 796 Views
  • 1 replies
  • 0 likes

Superuser Contribution Output device unexpectedly switching from Google Nest Hub to "This phone" when launching Spotify

PlanPremiumCountryGreeceDevicesGoogle Pixel 9Google Nest HubWindows 11 PCGoogle Pixel 9 OSAndroid 15 (BP1A.250405.007)Spotify Version9.0.40.391Google Nest Hub OS26.20250116.103.2201 My Question or IssueSpotify on Android seems to automatically switch...

Regular

Plan Premium Country Greece Devices Google Pixel 9 Google Nest Hub Windows 11 PC Google Pixel 9 OS Android 15 (BP1A.250405.007) Spotify Version 9.0.40.391 Google Nest Hub OS 26.20250116....

TommyT13

Regular

699 Views

6 replies

0 likes

Chromecast
google
Google Home
Google Nest Hub
Google Pixel 9
spotify connect
  • 699 Views
  • 6 replies
  • 0 likes

Superuser Contribution Plus button missing in lock screen

I have Xiaomi redmi 13 note. Recently I noticed that the plus button is missing from the widget in the lock screen and also in the notification widget. I had a problem where the 'play now' bar was missing sometimes but for now it seems to fix after I...

Casual Listener

I have Xiaomi redmi 13 note. Recently I noticed that the plus button is missing from the widget in the lock screen and also in the notification widget. I had a problem where the 'play now' bar was mi...

Tincy

Casual Listener

4186 Views

14 replies

2 likes

  • 4186 Views
  • 14 replies
  • 2 likes

Superuser Contribution Android Auto displaying wrong podcast length

PlanPremiumCountryUKDevicePixel 9 Pro & BMWOperating SystemAndroid 16iDrive 7Spotify version 9.0.78.1116 My Question or IssueWhen listening to podcasts in android auto, the wrong podcast length is displayed. Displaying something like 32:00/30:00 The ...

Regular

Plan Premium Country UK Device Pixel 9 Pro & BMW Operating System Android 16 iDrive 7 Spotify version 9.0.78.1116   My Question or Issue When listening to podcasts in android aut...

CursedGungan

Regular

706 Views

8 replies

0 likes

android auto
length
podcast
  • 706 Views
  • 8 replies
  • 0 likes

Pick and Play, Zapping illimité

PlanFreeCountryFranceDeviceSamsung Galaxy A25 5GOperating SystemAndroid 15 version One UI 7 My Question or IssueBonjour, je voudrais savoir pourquoi les modérateurs qui gèrent le tableau des idées n'aiment pas les idées des utilisateurs gratuits nota...

Composer

  Plan Free Country France Device Samsung Galaxy A25 5G Operating System Android 15 version One UI 7   My Question or Issue Bonjour,   je voudrais savoir pourquoi les modé...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Unable to find sonos speaker

PlanPremiumCountryUnited kindomDeviceSamsung s23Operating SystemNewest one My Question or IssueI have had zero issue since going to premium until 4 weeks ago where that my Spotify app cant find any playable devices however if i go into the sonos app ...

Casual Listener

Plan Premium Country United kindom Device Samsung s23 Operating System Newest one   My Question or Issue I have had zero issue since going to premium until 4 weeks ago where that my Sp...

Charliej

Casual Listener

42477 Views

34 replies

0 likes

  • 42477 Views
  • 34 replies
  • 0 likes

"something went wrong" when accessing the "Your updates" window

I don't know how to create a topic in the issue section, but here we are. I'm having this issue for quite a while now, using beta version, S23ultra latest android and updated app. Tried clearing data already. Also happens at my s10+  

Casual Listener

I don't know how to create a topic in the issue section, but here we are. I'm having this issue for quite a while now, using beta version, S23ultra latest android and updated app. Tried clearing data...

Mabys

Casual Listener

311 Views

1 replies

1 likes

  • 311 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cant work out background play

Hi all, when playing spotify and my phone screen turns off, the music stops. Spotify keeps prompting me to change my background activity and when i click on the button, it takes me to settings but i can't seem to find the right area to alter this? Th...

Visitor

Hi all, when playing spotify and my phone screen turns off, the music stops. Spotify keeps prompting me to change my background activity and when i click on the button, it takes me to settings but i ...

RobotWarrior

Composer

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music stops when opening certain apps

PlanStudent PremiumCountryPolandDevicePixel 9aOperating SystemAndroid Hi,Everything was fine, until recently. There are games that pause the music. Unpausing doesn't work, reinstall, relogin aswell, I've tried everything in settings both Spotify and ...

Visitor

Plan Student Premium Country Poland Device Pixel 9a Operating System Android   Hi, Everything was fine, until recently. There are games that pause the music. Unpausing doesn't work, re...

Yordan

Moderator

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify automatically lowering the volume to around 80%

Spotify automatically lowers my volume, and also limits it, i have to reset the app everytime, and even then it happens after a few minutes, i didnt have this issue until recently

Visitor

Spotify automatically lowers my volume, and also limits it, i have to reset the app everytime, and even then it happens after a few minutes, i didnt have this issue until recently

7TheDon7

Newbie

3227 Views

7 replies

0 likes

  • 3227 Views
  • 7 replies
  • 0 likes