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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391219 Views

545 replies

35 likes

Account
Free
  • 391219 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8195 Views

0 replies

7 likes

  • 8195 Views
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  • 7 likes

Superuser Contribution no lyrics in car

Hello, I have a car modified Android . It used to have a lyrics option, but now the app has been updated to the latest version, but there are no lyrics.

Visitor

Hello, I have a car modified Android . It used to have a lyrics option, but now the app has been updated to the latest version, but there are no lyrics.

avdore

Visitor

680 Views

2 replies

0 likes

  • 680 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android/Google Voice Commands no long working with Spotify

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or IssueUp until yesterday my google voice assistant, both on my phone and when using Android Auto was working perfectly with Spotify.Not sure when exactl...

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy S22 Ultra Operating System Android 12   My Question or Issue Up until yesterday my google voice assistant, both on my phone and whe...

Gnomesnowman

Newbie

7545 Views

25 replies

2 likes

  • 7545 Views
  • 25 replies
  • 2 likes

Solved!!Superuser Contribution I can't change my profile picture

When I go to my profile, I can change my name but not my profile picture. The option "change" just doesn't appears. I have tried everything and I still can't find a solution. I'm very sad because I always use Spotify and I can't believe that I'm havi...

Casual Listener

When I go to my profile, I can change my name but not my profile picture. The option "change" just doesn't appears. I have tried everything and I still can't find a solution. I'm very sad because I a...

Maria

Moderator

7260 Views

7 replies

1 likes

  • 7260 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution New "Create cover art" nowhere to be found on the app?

I was excited to get a notification about being able to create playlist art on the app itself as I'm a designer and I've often created covers for my playlist. But I've clicked on the three dots on any playlist as instructed, but the feature is nowher...

Regular

I was excited to get a notification about being able to create playlist art on the app itself as I'm a designer and I've often created covers for my playlist. But I've clicked on the three dots on an...

rarijackgfs

Casual Listener

8744 Views

23 replies

2 likes

  • 8744 Views
  • 23 replies
  • 2 likes

Superuser Contribution 2 Issues On Tablet: Landscape Mode For Lyrics Is Not Available + Player Disappears

Spoiler (Highlight to read)PlanPremiumCountryTürkiyeDeviceSamsung Galaxy Tab S8 (SM-X700)Operating SystemAndroid 13, One UI 5.1My Question or IssueSince a couple weeks, I'm having 2 troubles on the Spotify app on my Galaxy Tab S8 tablet. Those are st...

Newbie

  Plan Premium Country Türkiye Device Samsung Galaxy Tab S8 (SM-X700) Operating System Android 13, One UI 5.1 My Question or Issue Since a couple weeks, I'm having 2 troubles o...

petarhasproblems

Casual Listener

24791 Views

54 replies

27 likes

  • 24791 Views
  • 54 replies
  • 27 likes

Spotify says I'm offline when using data?

PlanFreeCountryUSDevicePixel 7 pro Operating SystemAndroid My Question or IssueSpotify says I'm offline when using data but not on wifi. I tried reinstalling, cache and storage clear, and clean reinstalling, but nothing fixes it. How do I fix this?

Casual Listener

Plan Free Country US Device Pixel 7 pro  Operating System Android   My Question or Issue Spotify says I'm offline when using data but not on wifi. I tried reinstalling, cache and ...

Billy-J

Spotify Star

227 Views

3 replies

0 likes

  • 227 Views
  • 3 replies
  • 0 likes

Solved!! what does ""deleting data"" do in the app cache?

hey folks, see attached image. can anyone tell me what pressing the ""clear data"" button does on my android phone? in my ""apps"" section of the settings menu, all of my mobile apps are taking up serious space when they aren't even running. and spot...

Gig Goer

hey folks,   see attached image.  can anyone tell me what pressing the ""clear data"" button does on my android phone?  in my ""apps"" section of the settings menu, all of my mobile ...

YoavKlausner

Visitor

31907 Views

10 replies

0 likes

Cache
  • 31907 Views
  • 10 replies
  • 0 likes

Superuser Contribution share lyrics "box" cannot resize/weird spacing

PlanPremiumCountryMalaysiaDeviceHuaweiOperating SystemAndroid 8.1 My Question or IssueI want to share a lyric to instagram but the "box" is too small causing the sentence to awkwardly spaced and make it harder to read. How to change the size of the b...

Newbie

  Plan Premium Country Malaysia Device Huawei Operating System Android 8.1   My Question or Issue I want to share a lyric to instagram but the "box" is too small causing the sent...

314f662qng5amdjdtomd

Visitor

8242 Views

30 replies

4 likes

  • 8242 Views
  • 30 replies
  • 4 likes

Superuser Contribution Lyrics scroll faster than the song

Plan PremiumCountry NigeriaDevice redmi K50 Operating system Android Fault informationWhen playing a song, the lyrics and progress bar scroll significantly faster than the song.This problem is most likely caused by Crossfade. The lyrics scrolling off...

Regular

Plan  Premium Country  Nigeria Device  redmi K50  Operating system   Android    Fault information When playing a song, the lyrics and progress bar s...

Ivelina

Moderator

1173 Views

8 replies

0 likes

Lyrics are faster than songs
Ongoing Issues
Wrong Lyrics
  • 1173 Views
  • 8 replies
  • 0 likes

Superuser Contribution Show the artist's name on the lock screen

On the Android app currently, only 5 characters of the artist name are shown, and then three dots to show it continues of course. Honestly I would just appreciate an increase in this, showing 8 characters and no dots would be helpful. I think the bes...

Newbie

On the Android app currently, only 5 characters of the artist name are shown, and then three dots to show it continues of course. Honestly I would just appreciate an increase in this, showing 8 chara...

Maria

Moderator

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify connect

PlanPremiumCountryUnited Kingdom Device(Samsung Galaxy Tab s9 5G)Operating System(Android) My Question or IssueI do not have WIFI so i only use mobile data which i have unlimited of. Now my bose home speaker doesn't seem to show up in devices to conn...

Casual Listener

Plan Premium Country United Kingdom   Device (Samsung Galaxy Tab s9 5G) Operating System (Android)   My Question or Issue I do not have WIFI so i only use mobile data which i hav...

b4u2

Casual Listener

432 Views

2 replies

0 likes

  • 432 Views
  • 2 replies
  • 0 likes

Superuser Contribution All Playlists Empty & Unplayable on Android – Proposed Fixes Not Working

PlanFreeCountryCzech RepublicDeviceAny current Android deviceOperating SystemAndroid (e.g., 15)My Question or IssueI’m experiencing the same issue described in the previous topic marked as solved: upon logging in, every playlist is empty, and I can’t...

Regular

Plan Free Country Czech Republic Device Any current Android device Operating System Android (e.g., 15) My Question or Issue I’m experiencing the same issue described in the previous topic ma...

QuieType

Visitor

7517 Views

46 replies

14 likes

  • 7517 Views
  • 46 replies
  • 14 likes

Superuser Contribution Auto Refresh

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy S22 Ultra)Operating System(Android) My Question or IssueMy app keeps refreshing to the homepage when I exit the application. It is incredibly frustrating to have to navigate back to my playlist or ...

Casual Listener

Plan Premium Country United States Device (Samsung Galaxy S22 Ultra) Operating System (Android)   My Question or Issue My app keeps refreshing to the homepage when I exit the applicati...

Nathan_cpt

Regular

6324 Views

16 replies

1 likes

  • 6324 Views
  • 16 replies
  • 1 likes

Superuser Contribution Shuffle is now a premium feature??

PlanFreeCountry DeviceXperia L2Operating SystemAndroid (Not Sure Number) My Question or IssueOn my phone (Xperia L2) i play my playlist in shuffle order, not because i want to because i have to! Whenever I play a playlist or song it is locked on shuf...

Casual Listener

  Plan Free Country   Device Xperia L2 Operating System Android (Not Sure Number)   My Question or Issue On my phone (Xperia L2) i play my playlist in shuffle order, not bec...

PhoebsandIvy

Casual Listener

3092 Views

9 replies

0 likes

  • 3092 Views
  • 9 replies
  • 0 likes

Superuser Contribution Volume turns up to max by itself when song change

I have a POCO F2 Pro with android 12 and miui.eu 14.0.4 and a family membership. As others before me, the volume turns up to max when the song change, to back normal once I press any volume button.This happen a lot of times, sometimes 2/3 times in 10...

Regular

I have a POCO F2 Pro with android 12 and miui.eu 14.0.4 and a family membership.   As others before me, the volume turns up to max when the song change, to back normal once I press any volume ...

GonnaBeOk1

Visitor

9023 Views

17 replies

0 likes

  • 9023 Views
  • 17 replies
  • 0 likes

Solved!!Superuser Contribution Unable to scroll down to view song lyrics when using a Samsung tablet in landscape mode

PlanPremiumCountryPhilippinesDeviceSamsung tab s8 Operating SystemAndroid 15 My Question or Issue

Casual Listener

Plan Premium Country Philippines Device Samsung tab s8  Operating System Android 15   My Question or Issue  

Eggsw

Casual Listener

426 Views

3 replies

0 likes

  • 426 Views
  • 3 replies
  • 0 likes

Superuser Contribution my Spotify app on Android has a very low sound but plays well via Spotify site on Chrome app

Since yesterday, the sound on my Spotify app on my Android plays the sound very low, so i tried via Chrome app and the sound is incredible. tried every definition on the Spotify app, every definition on my Android, searched a lot on Google and YouTub...

Newbie

Since yesterday, the sound on my Spotify app on my Android plays the sound very low, so i tried via Chrome app and the sound is incredible. tried every definition on the Spotify app, every definition...

gollo301

Visitor

850 Views

2 replies

0 likes

  • 850 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Galaxy Watch Active 2 Offline Music

My Question:I am unable to download music so that it plays offline and this has been an issue for years, but only just now really dug into trying to fix it... Where is this functionality supposed to exist? I have gone through all the settings below w...

Casual Listener

My Question: I am unable to download music so that it plays offline and this has been an issue for years, but only just now really dug into trying to fix it... Where is this functionality supposed t...

Onlyashu19

Visitor

2139 Views

8 replies

0 likes

download
Offline
Samsung
watch
  • 2139 Views
  • 8 replies
  • 0 likes

spotify keeps forgetting my queue and playlist

After random times of pausing music (can be 5-10 minutes, can last until the next day sometimes) Spotify forgets what playlist I was listening to and typically the queue is now the last song played and usually the next 2 after it, and forgets everyth...

Newbie

After random times of pausing music (can be 5-10 minutes, can last until the next day sometimes) Spotify forgets what playlist I was listening to and typically the queue is now the last song played a...

fleiss_a

Casual Listener

2510 Views

2 replies

1 likes

  • 2510 Views
  • 2 replies
  • 1 likes