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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391191 Views

545 replies

35 likes

Account
Free
  • 391191 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8192 Views

0 replies

7 likes

  • 8192 Views
  • 0 replies
  • 7 likes

Superuser Contribution How do I remove recommendations from my good morning section???

I gave 4 playlist thet I listened to 2 times and now I can't delete them, no matter how much I try. This is just wrong

Visitor

I gave 4 playlist thet I listened to 2 times and now I can't delete them, no matter how much I try. This is just wrong

Cutesychristiangurl

Casual Listener

2487 Views

4 replies

1 likes

  • 2487 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify connect not working on Soundbar sony ht-st5000

PlanPremiumCountryNetherlands DeviceSony ht-st5000 My Question or IssueHi, Since yesterday I am not able to use spotify connect on my soundbar. Soundbar is fully operational and chromecast spotify plugin is working. When I open Spotify on my Android ...

Newbie

  Plan Premium Country Netherlands    Device Sony ht-st5000    My Question or Issue Hi,   Since yesterday I am not able to use spotify connect on my soundbar...

dan_kwc2000

Regular

6731 Views

24 replies

4 likes

  • 6731 Views
  • 24 replies
  • 4 likes

Superuser Contribution Multiple Issues with the UI in Landscape Mode on Tablets

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7+Operating SystemAndroid 13 My IssuesYour Library tab is left bound and uses the whole width of the screen, while content in Home and Search is contained in a box in the center and doesn't scale to the ...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S7+ Operating System Android 13   My Issues Your Library tab is left bound and uses the whole width of the screen, while content in ...

MeraBattt

Newbie

2171 Views

5 replies

2 likes

  • 2171 Views
  • 5 replies
  • 2 likes

Superuser Contribution How to see Local files by Folders?

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have many local mp3 organized by folders. When trying to add a file to a playlist, Local Files p...

Casual Listener

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have many ...

AndyJBM

Newbie

2948 Views

4 replies

7 likes

  • 2948 Views
  • 4 replies
  • 7 likes

Superuser Contribution Video on podcasts has stopped working

I usually listen and watch the always sunny podcast on Spotify. But the video aspect doesn't work anymore.

Visitor

I usually listen and watch the always sunny podcast on Spotify. But the video aspect doesn't work anymore.

OddArachnid

Newbie

25818 Views

49 replies

22 likes

  • 25818 Views
  • 49 replies
  • 22 likes

Superuser Contribution Toshiba Smart TV No Sound

We just bought a new Toshiba Fire TV and installed the Spotify app, unfortunately, the sound doesn't work at all. We can hear all the other apps (Disney, Netflix, Amazon Prime, etc) but the only app that "plays" without sound it Spotify. We've uninst...

Regular

We just bought a new Toshiba Fire TV and installed the Spotify app, unfortunately, the sound doesn't work at all. We can hear all the other apps (Disney, Netflix, Amazon Prime, etc) but the only app ...

ElleReese

Visitor

4818 Views

11 replies

0 likes

mute
no sound
Smart TV
sound
Toshiba
  • 4818 Views
  • 11 replies
  • 0 likes

Can't hear sound post update

PlanPremiumCountryIndiaDeviceOneplus 12Operating SystemAndroid 15Software Version CPH2573_15.0.0.860 (EX01V80P01)My Question or IssuePost Sportify version update to 9.0.84.1338 and Android September security update (CPH2573_15.0.0.860 (EX01V80P01) no...

Casual Listener

Plan Premium Country India Device Oneplus 12 Operating System Android 15 Software Version CPH2573_15.0.0.860 (EX01V80P01) My Question or Issue Post Sportify version update to 9.0.84.1338 an...

Soum16

Casual Listener

344 Views

2 replies

0 likes

  • 344 Views
  • 2 replies
  • 0 likes

Why do the podcasts i listen to sometimes play in the wrong order?

PlanPremiumCountryEstoniaDeviceSamsung S22; S24Operating SystemNewest android and older ones My Question or IssueSometimes when I listen to podcasts, they play in correct order - oldest to newest. But sometimes the play in backward order - from newes...

Visitor

Plan Premium Country Estonia Device Samsung S22; S24 Operating System Newest android and older ones   My Question or Issue Sometimes when I listen to podcasts, they play in correct ord...

Amay

Spotify Star

291 Views

1 replies

2 likes

  • 291 Views
  • 1 replies
  • 2 likes

Gapless playback isn't working Google Home + Spotify Connect

PlanPremium CountryUA DeviceLG SL9Y Operating System- My Question or IssueI see very noticable pause between tracks when using Googe Cast + Spotify Connect and no option to remove it

Music Fan

Plan Premium   Country UA    Device LG SL9Y    Operating System -   My Question or Issue I see very noticable pause between tracks when using Googe Cast + S...

rndm2

Music Fan

399 Views

1 replies

2 likes

Possible Bug
  • 399 Views
  • 1 replies
  • 2 likes

Superuser Contribution Android app thinks i'm connect to Data not WiFi. Won't play lossless or download

Plan Premium Device Google Pixel 8 Operating System Android Latest My Question or Issue The app seems to think that, even when i have my mobile data off and am connected to a strong network, I am always connected to mobile data and won't let me downl...

Casual Listener

Plan Premium Device Google Pixel 8 Operating System Android Latest   My Question or Issue The app seems to think that, even when i have my mobile data off and am connected to a s...

Eni

Moderator

544 Views

2 replies

1 likes

Android downloading music Spotify app
Cellular Data
lossless
  • 544 Views
  • 2 replies
  • 1 likes

Superuser Contribution Remove Like/Dislike buttons from lock screen / Option for Shuffle/Repeat instead

Hi I'm a long time premium user, and living overseas half of the time per year I have issues with updating from Playstore for my Android device, so I get away with apk downloads from online. (I know, I know, but what can I do.).I only tend to update ...

Casual Listener

Hi   I'm a long time premium user, and living overseas half of the time per year I have issues with updating from Playstore for my Android device, so I get away with apk downloads from online....

Hallowieners

Newbie

3777 Views

6 replies

5 likes

like-dislike
shuffle-repeat
  • 3777 Views
  • 6 replies
  • 5 likes

Superuser Contribution Audiobook track starts from the beginning

PlanPremium CountryUSA DevicePixel 8 Pro Operating SystemAndroid My Question or IssueI've been using the Spotify platform for a while now and am running into a recurring issue where Audiobook tracks (usually chapters), will lose my progress and start...

Casual Listener

Plan Premium   Country USA   Device Pixel 8 Pro   Operating System Android   My Question or Issue I've been using the Spotify platform for a while now and am running ...

Ivelina

Moderator

469 Views

5 replies

0 likes

  • 469 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify keeps starting after receiving a Teams message notification

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited statesDeviceSamsung Galaxy 23Operating System Android 14 My Question or IssueI use Microsoft teams and a Bl...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country United states Device Samsung Galaxy 23 Operating Sy...

Trondegg

Visitor

3326 Views

13 replies

0 likes

  • 3326 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution How do I get podcasts to play in the same order as the sorting?

My podcast is sorted Newest to Oldest and I would like them to also *play* in that order too. However, when the newest one finishes, instead of moving down the list it jumps to a recommended podcast.

Casual Listener

My podcast is sorted Newest to Oldest and I would like them to also *play* in that order too. However, when the newest one finishes, instead of moving down the list it jumps to a recommended podcast.

Yordan

Moderator

24393 Views

18 replies

2 likes

  • 24393 Views
  • 18 replies
  • 2 likes

Solved!!Superuser Contribution Sleep timer shutting down app

PlanFreeCountryUnited statesDeviceAlcatel, late 2017Operating SystemAndroid 7.0 (not sure, but I think this is the right information) My Question or IssueSince the last update, everytime I try to turn on the sleep timer it shuts the whole app down. I...

Casual Listener

Plan Free Country United states Device Alcatel, late 2017 Operating System Android 7.0 (not sure, but I think this is the right information)   My Question or Issue Since the last updat...

Joan

Moderator

2302 Views

7 replies

0 likes

  • 2302 Views
  • 7 replies
  • 0 likes

Superuser Contribution I can't see ratings on the Spotify app for ANY podcast. I can't rate either

I can't see ratings on the Spotify app for ANY podcast. Either in the app or on the desktop. I can't see or post any ratings whatsoever. I have followed 10 different tutes/videos on how to view them etc. They are simply not there. No ratings, no opti...

Newbie

I can't see ratings on the Spotify app for ANY podcast. Either in the app or on the desktop. I can't see or post any ratings whatsoever. I have followed 10 different tutes/videos on how to view them ...

corbeyluv

Casual Listener

15299 Views

8 replies

1 likes

  • 15299 Views
  • 8 replies
  • 1 likes

Podcast restarts after an advertisement

Plan PremiumCountryFinlandDeviceSamsung a33Operating SystemAndroid 15 My Question or IssueFor couple of weeks now I have had this issue of podcast jumping back to start aftet an advertisement. This happened in Trigonometry and Piers Morgan podcasts. ...

Casual Listener

Plan  Premium Country Finland Device Samsung a33 Operating System Android 15   My Question or Issue For couple of weeks now I have had this issue of podcast jumping back to start ...

RemonttiRene

Casual Listener

348 Views

3 replies

1 likes

  • 348 Views
  • 3 replies
  • 1 likes

Android client recognizes USB DAC Devices as Bluetooth Device

PlanPremium DeviceRedmi Poco F5 Operating SystemAndroid 15 My Question or IssueAndroid client recognizes USB DAC Devices as Bluetooth Device  

Newbie

Plan Premium   Device Redmi Poco F5   Operating System Android 15   My Question or Issue Android client recognizes USB DAC Devices as Bluetooth Device      &...

Amay

Spotify Star

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Auto Navigation Arrows

PlanPremiumCountryUS DeviceOnePlus 11 ProAlpine ilx-507 version 5.0.001 (Car's head unit)Operating SystemAndroid OxygenOS 15.0 My Question or IssueWhen using Android Auto, I've been having issues with the navigation arrows. They are either completely...

Casual Listener

Plan Premium Country US   Device OnePlus 11 Pro Alpine ilx-507 version 5.0.001 (Car's head unit) Operating System Android OxygenOS 15.0   My Question or Issue When using Android...

lovjuls

Newbie

707 Views

4 replies

0 likes

  • 707 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify nao reproduz no celular

PlanPremiumCountryBrasilDeviceGalaxy A50Operating SystemAndroid 11 My Question or IssueMeu spotify nao está reproduzindo nada! Ontem deu um erro em que falava que estava offline (mesmo eu estando conectada a internet) e depois a barra de baixo é que ...

Casual Listener

Plan Premium Country Brasil Device Galaxy A50 Operating System Android 11   My Question or Issue Meu spotify nao está reproduzindo nada! Ontem deu um erro em que falava que estava...

Vasil

Moderator

4516 Views

18 replies

0 likes

  • 4516 Views
  • 18 replies
  • 0 likes