Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
391156 Views
545 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I syncronized my spotify pc playlists on my Samsung Galaxy S2 and its all on the phone now, but i cannot run the music in offline mode although i purchased premium 2 days ago. Some songs are played just a few seconds and then stop or they arent playe...
I syncronized my spotify pc playlists on my Samsung Galaxy S2 and its all on the phone now, but i cannot run the music in offline mode although i purchased premium 2 days ago. Some songs are played j...
Casual Listener
803 Views
1 replies
0 likes
Hi, I've been experiencing some problems with playing some songs on my SE Xperia X10 mini pro.I get the following message "This track is currently not available in your region". The same songs are playable on my computer. The dummy-solution seems to ...
Hi, I've been experiencing some problems with playing some songs on my SE Xperia X10 mini pro. I get the following message "This track is currently not available in your region". The same s...
Spotify Legend
15982 Views
8 replies
1 likes
Hi, On Samsung Galaxy S2, I'm losing synchronization of offline playlists all the time. I have to re-tick offline playlist boxes and re-sync twice a day. A nightmare (I have more than 3,000 songs). It has been working well until a few days ago. Any i...
Hi, On Samsung Galaxy S2, I'm losing synchronization of offline playlists all the time. I have to re-tick offline playlist boxes and re-sync twice a day. A nightmare (I have more than 3,000 ...
508 Views
0 replies
1 likes
I got the new HTC One S a few days ago, and of course one of the first things I downloaded was spotify, but for some reason, whenever I log in the app just freezes and won't do anything. I've tried re-downloading it, but it either freezes or crashes,...
I got the new HTC One S a few days ago, and of course one of the first things I downloaded was spotify, but for some reason, whenever I log in the app just freezes and won't do anything. I've tried r...
1530 Views
0 replies
0 likes
I can't update (and im sure many others) to ICS as long as its not supported by you, without spotify, my phone is worthless
I can't update (and im sure many others) to ICS as long as its not supported by you, without spotify, my phone is worthless 😕
Community Legend
734 Views
1 replies
0 likes
I have problems with syncing tracks from local files for my android phone, I have several ordinar playlists offline on my phone but it won't work with the local files. I've tried connecting them to the same wifi and basically followed the steps that ...
I have problems with syncing tracks from local files for my android phone, I have several ordinar playlists offline on my phone but it won't work with the local files. I've tried connecting them to t...
Not applicable
1561 Views
3 replies
0 likes
Wondered if anyone else is having the problem but after I search for a song/album/artist everytime I open up the App again it plays the first song from that search...even if I get in quick enough to start a song on my playlist it will stop that and p...
Wondered if anyone else is having the problem but after I search for a song/album/artist everytime I open up the App again it plays the first song from that search...even if I get in quick enough to ...
329 Views
0 replies
0 likes
Hey,ich kann auf meiner Android app keine Musik mehr abspielen.Wenn ich ein Lied suche kommt die Ergebnis liste in grau und wenn ich eins wiedergeben will kommt ein Info Popup.
Hey, ich kann auf meiner Android app keine Musik mehr abspielen. Wenn ich ein Lied suche kommt die Ergebnis liste in grau und wenn ich eins wiedergeben will kommt ein Info Popup.
535 Views
0 replies
0 likes
Spotify supposebly have problems with sertain MicroSDHC 32GB cards. Is this true?
Spotify supposebly have problems with sertain MicroSDHC 32GB cards. Is this true?
Regular
2438 Views
7 replies
0 likes
I'm not signing up again unless this app is usable.
I'm not signing up again unless this app is usable.
Community Legend
611 Views
2 replies
0 likes
I have been a premium member since Janurary so I've listened to music on mobile for a while. But these past couple of days I CAN'T PLAY MY MUSIC!!! I log on the mobile spotify app and I click on any song and it says: "You cannot play this track offli...
I have been a premium member since Janurary so I've listened to music on mobile for a while. But these past couple of days I CAN'T PLAY MY MUSIC!!! I log on the mobile spotify app and I click on any ...
Casual Listener
2254 Views
7 replies
0 likes
I'm loving the new beta app. Maybe I'm stupid though, but I can't see where I can toggle randomize on my playlists?
I'm loving the new beta app. Maybe I'm stupid though, but I can't see where I can toggle randomize on my playlists?
Casual Listener
854 Views
3 replies
0 likes
I am not able to find where to enter my Last.fm account information to scrobble my tracks from spotify to last.fm.CAn anyone help me? I looked under settings but there is not anything in there for Last.fm. Thanks.Device: Motorola Razr MaxxSpotify Ver...
I am not able to find where to enter my Last.fm account information to scrobble my tracks from spotify to last.fm.CAn anyone help me? I looked under settings but there is not anything in there for La...
Regular
552 Views
1 replies
0 likes
Why won't Spotify remember the last few tracks I played when I start it up again ? How do I enable this ? It's annoying having to search for the same album each time I start Spotify.Using the latest version on Android 2.3.4 Sony Ericsson Xperia Arc.
Why won't Spotify remember the last few tracks I played when I start it up again ? How do I enable this ? It's annoying having to search for the same album each time I start Spotify. Using the lat...
Community Legend
3961 Views
1 replies
5 likes
i apologize if this information has been captured elsewhere already, but i didn't find it. one major problem with the new android app: it occassionally gets into some bad state where the player is up, and it cannot be dismissed -- touching the X in t...
i apologize if this information has been captured elsewhere already, but i didn't find it. one major problem with the new android app: it occassionally gets into some bad state wher...
Community Legend
1034 Views
6 replies
0 likes
hey! have a HTC HD, instalerade just spotify but can not open the app just getsblack quickly then it shuts down installed the program , and restarted the phone several times etc. mvh jonathan
hey! have a HTC HD, instalerade just spotify but can not open the app just getsblack quickly then it shuts down installed t...
Spotify Legend
491 Views
1 replies
0 likes
Why does my mobile Spotify on my EVO NEVER play all of the songs when I turn on shuffle? I do have premium:) Under the artist tab that comes up, when i toggle shuffle on my mobile Spotify either: 1) ends playlist (which makes you have to press play a...
Why does my mobile Spotify on my EVO NEVER play all of the songs when I turn on shuffle? I do have premium:) Under the artist tab that comes up, when i toggle shuffle on my mobile...
656 Views
0 replies
0 likes
So i just am trying the free premium trial right now to see if i want to purchase this later. The commercials made it seem like i can listen to songs offline no matter what, but my phone will not let me play the songs that I don't already own. Is thi...
So i just am trying the free premium trial right now to see if i want to purchase this later. The commercials made it seem like i can listen to songs offline no matter what, but my phone will not let...
Community Legend
668 Views
3 replies
1 likes
Can someone offer me some advice, I pay for Premium but now my HTC has dropped all my playlists and my account is telling me I don't currently have a device connected. Can't seem to get any sense from Spotify itself so wondered if anyone on here can ...
Can someone offer me some advice, I pay for Premium but now my HTC has dropped all my playlists and my account is telling me I don't currently have a device connected. Can't seem to get any ...
Spotify
397 Views
1 replies
0 likes
I have a couple of things on the new Spotify preview to mention. Firstly: Awesome new interface, it looks great. I can't wait till this is stable. I love how you have nicely integrated into the Android 4.0 design documentation, it looks beautiful. I ...
I have a couple of things on the new Spotify preview to mention. Firstly: Awesome new interface, it looks great. I can't wait till this is stable. I love how you have nicely integrated into ...
Casual Listener
1052 Views
2 replies
0 likes
