Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
391130 Views
545 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi, Recently I can't open spotify on my Galaxy S2 (ICS). It crashes straight after starting - the only way I can open it is by turning off my data, then it opens in offline mode, but as soon as I turn on my data it crashes!! Really frustrating. I've ...
Hi, Recently I can't open spotify on my Galaxy S2 (ICS). It crashes straight after starting - the only way I can open it is by turning off my data, then it opens in offline mode, but as soon...
Community Legend
755 Views
1 replies
0 likes
How can I shuffle song? I don't see it in the player or in the settings.Galaxy Nexus.App is buggy to the honest, why can't you guys use the same interface as iOS?
How can I shuffle song? I don't see it in the player or in the settings. Galaxy Nexus. App is buggy to the honest, why can't you guys use the same interface as iOS?
Community Legend
10029 Views
2 replies
0 likes
my itunes library shows up on my laptop but does not show up on my htc android mobile device spotify, everything else shows up and syncs just fine..or so i think? Anyone know whats going on?
my itunes library shows up on my laptop but does not show up on my htc android mobile device spotify, everything else shows up and syncs just fine..or so i think? Anyone know whats going on?
Community Legend
587 Views
1 replies
0 likes
Is the droid Razr compatible with spotify? I can get the applcatio to load on my phone, but Spotify (on my computer) does not recognize any devices. I've tried to reinstall, change passwords, logout/login, etc. Wondering if my phone is the issue?
Is the droid Razr compatible with spotify? I can get the applcatio to load on my phone, but Spotify (on my computer) does not recognize any devices. I've tried to reinstall, change passwo...
Casual Listener
2571 Views
10 replies
0 likes
I had to change from my Samsung Galaxy S2 to a HTC Sensation. Spotify was never installed on this device. It has Android 2.3.4. When I click the icon, it immediately crashes. I reinstalled it, I restarted the device. Nothing helps! Please help. We go...
I had to change from my Samsung Galaxy S2 to a HTC Sensation. Spotify was never installed on this device. It has Android 2.3.4. When I click the icon, it immediately crashes. I reinstalled i...
Casual Listener
894 Views
3 replies
0 likes
hi there, i'm using spotify premium for my mobile devices. as i read, it's possible to synchronize spotify with 3 devices. in my case: my notebook and two mobile phones. my problem is, that IT IS NOT possible to use spotify on the mobile phones at th...
hi there, i'm using spotify premium for my mobile devices. as i read, it's possible to synchronize spotify with 3 devices. in my case: my notebook and two mobile phones. my problem ...
Community Legend
1006 Views
2 replies
0 likes
I have just got my new Samsung Galaxy Ace S from virgin mobile on contract and i was also given 3 months free premium with the phone and it worked fine for 2 days and now it wont let me listen to my music and im not wasiting my phone memory to sync a...
I have just got my new Samsung Galaxy Ace S from virgin mobile on contract and i was also given 3 months free premium with the phone and it worked fine for 2 days and now it wont let me listen to my ...
Spotify
1052 Views
8 replies
0 likes
I can not use my normal spotify log in to log with my android. I can only log in with my facebook account. Every time I try to log on with my spotify account it will say: Spotify Mobile consumes large amouints of data.If you stream music over mobile ...
I can not use my normal spotify log in to log with my android. I can only log in with my facebook account. Every time I try to log on with my spotify account it will say: Spotify Mobi...
Roadie
1115 Views
1 replies
0 likes
I have not been able to sync to my mobile for two weeks, I have been stuck in offline mode. I have connected over Wi-fi and over my Virgin Mobile Lg Optimus V Cellular network.I have restarted my phone.Checked to make sure the app was allowed to acce...
I have not been able to sync to my mobile for two weeks, I have been stuck in offline mode. I have connected over Wi-fi and over my Virgin Mobile Lg Optimus V Cellular network. I have resta...
Casual Listener
766 Views
1 replies
0 likes
Hi I'm a Premium account holder. I use S primarily on my Galaxy s2(Android ICS). Can't now go online at all to add new tunes to Playlists etc. Also, Spotify is not recognising my phone under 'Devices' on my PC. Help! Steve
Hi I'm a Premium account holder. I use S primarily on my Galaxy s2(Android ICS). Can't now go online at all to add new tunes to Playlists etc. Also, Spotify is not recognising my phone under...
Spotify
1898 Views
3 replies
0 likes
Hi, In response to a serious issue that some people have already brought to your attention I must summarize it. The latest addon/change you have made is seriously compromising the usability of your service. When I as a paying customer get kicked out ...
Hi, In response to a serious issue that some people have already brought to your attention I must summarize it. The latest addon/change you have made is seriously compromising ...
395 Views
0 replies
0 likes
I have a Samsung Galaxy S Captivate. For the past week, almost everytime I use Spotify Premium it has been force closing when I'm not listening to local tracks through the program. The program either shuts down completely or it reverts to the main me...
I have a Samsung Galaxy S Captivate. For the past week, almost everytime I use Spotify Premium it has been force closing when I'm not listening to local tracks through the program. The program either...
Spotify
858 Views
2 replies
1 likes
Spotify Mobile:0.4.12.180 (but it's been there since at least 0.4.04)When in offline mode, local files are greyed out but can still be played. This makes it tricky to work out which are local files and which are not.Here are some screenshots to illus...
Spotify Mobile:0.4.12.180 (but it's been there since at least 0.4.04) When in offline mode, local files are greyed out but can still be played. This makes it tricky to work out which are local ...
Roadie
2697 Views
2 replies
0 likes
I have just bought Spotify and is a new user. It works very well on my computer.When I log in on my phone Spotify is locked, it is tryinh to sync a playlist I do not have anymore. Nothing else thsn quit is working. Can someone help me?
I have just bought Spotify and is a new user. It works very well on my computer. When I log in on my phone Spotify is locked, it is tryinh to sync a playlist I do not have anymore. Nothing else thsn...
Community Legend
897 Views
3 replies
0 likes
Hey, I use version: 0.4.12.180 on an Android device running Android version 2.3.7.Every time I add, remove or star a song and then wait a couple of seconds the spotify app crashes.. I thought it might have been my last phone but I recently switched p...
Hey, I use version: 0.4.12.180 on an Android device running Android version 2.3.7. Every time I add, remove or star a song and then wait a couple of seconds the spotify app crashes.. ...
Casual Listener
5028 Views
20 replies
5 likes
Had the most annoying bug the last two days. Whenever my phone connects to the internet my spotify client closes. I have been able to get the app to stay open on my Galaxy S2 by setting my phone to flight mode. But I am unable to connect and have the...
Had the most annoying bug the last two days. Whenever my phone connects to the internet my spotify client closes. I have been able to get the app to stay open on my Galaxy S2 by setting my phone to f...
Community Legend
1419 Views
2 replies
0 likes
Hello to All, I have a premiun spotify account and run uncorrectly in my Galaxy Nexus device, WHY?? first, I hate each time when spotify try to sing in with facebook account, why? I dont have facebook and I wont . Second, when I listen my favorite li...
Hello to All, I have a premiun spotify account and run uncorrectly in my Galaxy Nexus device, WHY?? first, I hate each time when spotify try to sing in with facebook account, why? I...
Regular
2750 Views
6 replies
0 likes
this is the Spotify Android Beta. on a Samsung Galaxy Nexus Something I've noticed is when I play music and then stop. If I leave it idle for more than say 10 minutes after I reopen it it's at the now playing screen with no track playing. It used to ...
this is the Spotify Android Beta. on a Samsung Galaxy Nexus Something I've noticed is when I play music and then stop. If I leave it idle for more than say 10 minutes after I reopen it it's at...
Community Legend
626 Views
1 replies
0 likes
Alright, lets give this another try (Internal Server error 500) I am a Spotify Premium user, username madbadger89 As of two days ago, my Spotify on my Android Evo handset went into offline mode, and will not return even though I have an active Wifi c...
Alright, lets give this another try (Internal Server error 500) I am a Spotify Premium user, username madbadger89 As of two days ago, my Spotify on my Android Evo handset went into ...
Newbie
836 Views
1 replies
1 likes
I just installed the spotify app on my Samsung Galaxy S II for T-Mobile and after logging into my facebook account. A warning pops up warning me not to use too much data. When I hit ok, it keeps popping up, and it won't stop. This is preventing me fr...
I just installed the spotify app on my Samsung Galaxy S II for T-Mobile and after logging into my facebook account. A warning pops up warning me not to use too much data. When I hit ok, it keeps popp...
Roadie
745 Views
1 replies
0 likes
