Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
390934 Views
545 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I haven't grown any more enthusiast from reading the topics and posts on this forum; I experienced an issue with the app crashing after each song I add to a playlist, offline or not, but now I see nobody even listens to us (customers)? Come on people...
I haven't grown any more enthusiast from reading the topics and posts on this forum; I experienced an issue with the app crashing after each song I add to a playlist, offline or not, but now I see no...
Music Fan
1357 Views
2 replies
0 likes
Why won't it let me listen to most of my music offline ?it says "Track cannot be played offline."
Why won't it let me listen to most of my music offline ? it says "Track cannot be played offline." 😕
753 Views
0 replies
0 likes
Hello, this is my question, I wanted to know if it was possible to connect Spotify with bluetooth to a bluetooth receiver so I can emit wireless to a car radio or another receiver.Sorry for bad english, I'm french.Thanks !
Hello, this is my question, I wanted to know if it was possible to connect Spotify with bluetooth to a bluetooth receiver so I can emit wireless to a car radio or another receiver. Sorry for bad e...
Music Fan
1667 Views
2 replies
0 likes
Hey guys, just startet to be a subscriber.And for what I see at the moment, Spotify is great for my purposes.But there's one thing about the mobile client that's a bit irritating:Due to the reason that I use music playing via bluetooth in my car (my ...
Hey guys, just startet to be a subscriber. And for what I see at the moment, Spotify is great for my purposes. But there's one thing about the mobile client that's a bit irritating: Due t...
Casual Listener
1327 Views
2 replies
1 likes
I am running Samsung Nexus S on ICS. It has been running fine for a long time but recently (last month) when ever I try to launch the app it will ask for login details. After entering them. (normal login not facebook) it shows a black screen and then...
I am running Samsung Nexus S on ICS. It has been running fine for a long time but recently (last month) when ever I try to launch the app it will ask for login details. After entering ...
Community Legend
1055 Views
2 replies
0 likes
Hi, On my Galaxy Nexus my covers are not well positionned : I hadn't that problem on my HTC Desire.
Hi, On my Galaxy Nexus my covers are not well positionned : I hadn't that problem on my HTC Desire. 😉
812 Views
0 replies
0 likes
Dear, Is the Sony Ericsson Xperia Neo supported? http://www.allotelecom.be/nl/gsm/sony-ericsson-xperia-neo-369 I am asking this because the phone isn't in the list, but google did give some topics with people with questions about this phone and spoti...
Dear, Is the Sony Ericsson Xperia Neo supported? http://www.allotelecom.be/nl/gsm/sony-ericsson-xperia-neo-369 I am asking this because the phone isn't in the list, but...
979 Views
0 replies
0 likes
This may be a silly question.If you enable files for offline, when in online mode does spotify play the local file or stream?Steve
This may be a silly question. If you enable files for offline, when in online mode does spotify play the local file or stream? Steve
796 Views
0 replies
0 likes
after entering my account details a window pop ups explaining me that spotify uses a lot of data and that it will be better to have internetflat after clicking ok it appears again and again. I also try to re-install the app but nothing change.
after entering my account details a window pop ups explaining me that spotify uses a lot of data and that it will be better to have internetflat after clicking ok it appears again and again. I also t...
Casual Listener
1405 Views
3 replies
0 likes
Really? How do you expect to launch a service properly in Germany (where every second person, it seems, is now running around with an Android device), when you can't get the app working properly on the flagship Android device? As it stands, the app f...
Really? How do you expect to launch a service properly in Germany (where every second person, it seems, is now running around with an Android device), when you can't get the app working properly on t...
Casual Listener
1350 Views
2 replies
0 likes
My archos android device has no access to google play. Where can I manually download the spotify.apk?
My archos android device has no access to google play. Where can I manually download the spotify.apk?
Community Legend
3083 Views
1 replies
0 likes
Have a new Samsung Galaxy Ace (Gingerbread 2.3.5) and have downloaded Spotify, have premium account but when I try and login I get - Unknown error (error 112). Why? Error messages like this really don't help
Have a new Samsung Galaxy Ace (Gingerbread 2.3.5) and have downloaded Spotify, have premium account but when I try and login I get - Unknown error (error 112). Why? Error messages like this really do...
Newbie
1641 Views
1 replies
0 likes
Is there any addon so that I can sync with USB cable? I'am working for long periods at sea and onboard we have no wireless network Macbook Pro + HTC Sensation XE Happy for some help/Chrsitoffer
Is there any addon so that I can sync with USB cable? I'am working for long periods at sea and onboard we have no wireless network Macbook Pro + HTC Sensation XE Happy for some help...
2275 Views
0 replies
8 likes
Hello! I have an Motorola Razr with 8 gig internal memory availible for spotity and a memory card. is there an option to choose where to put the offline files? I rather have them om the memory card since it's bigger.
Hello! I have an Motorola Razr with 8 gig internal memory availible for spotity and a memory card. is there an option to choose where to put the offline files? I rather have them om the memory card s...
Newbie
2875 Views
1 replies
1 likes
Hey Guys, I want to take a few minutes to write you and praise your desktop client and efforts that have gone into that product. It's great, it really is. I love the features, apps, etc that come with it. My concerns, as a premium subscriber, is that...
Hey Guys, I want to take a few minutes to write you and praise your desktop client and efforts that have gone into that product. It's great, it really is. I love the features, apps, etc that...
961 Views
0 replies
3 likes
I have noticed this from the get go, that spotify goes offline after adding anything to a playlist. This makes building a playlist very slow, cumbersome. It is a problem with the app. I chicago ave rhspsody and doing have this problem. Making playlis...
I have noticed this from the get go, that spotify goes offline after adding anything to a playlist. This makes building a playlist very slow, cumbersome. It is a problem with the app. I chicago ave r...
886 Views
0 replies
0 likes
Hello, Since a few days, I can't listen the music that I synchronized on my mobile.Also, from time to time, when launching the app, I get a pop up telling me that my 30 trial days have expired (I am a premium member). On top of that, I can synchroniz...
Hello, Since a few days, I can't listen the music that I synchronized on my mobile. Also, from time to time, when launching the app, I get a pop up telling me that my 30 trial days have exp...
Casual Listener
1184 Views
2 replies
0 likes
I just upgraded to premium so I can use spotify on my phone, and on the computer it shows that I am a premium user....my phone says that I need to upgrade to premium???!!! Help .
I just upgraded to premium so I can use spotify on my phone, and on the computer it shows that I am a premium user....my phone says that I need to upgrade to premium???!!! Help .
Community Legend
1054 Views
1 replies
0 likes
Hi - the streaming quality on my mobil phone (HTC Desire) is dubious. There are many fall outs on my daily trip from the suburbs of Copenhagen to the City Centre, and Spotify goes offline. Wheen using another similar service (TDC Play) the problem do...
Hi - the streaming quality on my mobil phone (HTC Desire) is dubious. There are many fall outs on my daily trip from the suburbs of Copenhagen to the City Centre, and Spotify goes offline. Wheen usin...
Spotify Legend
1242 Views
3 replies
0 likes
I synced some music tracks to my android cell phone & the first two days my music played great. Now I can not get spotify to play any of the music I synced to my cell phone. How can I fix this!?
I synced some music tracks to my android cell phone & the first two days my music played great. Now I can not get spotify to play any of the music I synced to my cell phone. How can I f...
Spotify Legend
1083 Views
1 replies
0 likes
