Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

400322 Views

549 replies

35 likes

Account
Free
  • 400322 Views
  • 549 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8599 Views

0 replies

7 likes

  • 8599 Views
  • 0 replies
  • 7 likes

Superuser Contribution Zappa discography won't load

PlanPremiumCountrYUK DeviceSamsung s20Operating SystemAndroid My Question or Issue When I try and load Frank Zappa discography from the app artist page it never loads. Doesn't show loading icon just black. Also hangs the app. Maybe because it's so bi...

Music Fan

Plan Premium CountrY UK   Device Samsung s20 Operating System Android   My Question or Issue  When I try and load Frank Zappa discography from the app artist page it never l...

Ver

Spotify Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Stations scrobbles twice

PlanPremiumCountryCanadaDeviceGoogle Pixel 5Operating SystemAndroid 12 My Question or IssueWhen using the Spotify Stations app on my phone, every song is scrobbled to Last.fm twice. This only happens with the Spotify Stations mobile app. When using t...

Regular

Plan Premium Country Canada Device Google Pixel 5 Operating System Android 12   My Question or Issue When using the Spotify Stations app on my phone, every song is scrobbled to Last.fm...

Alex

Spotify Legend

1542 Views

3 replies

0 likes

  • 1542 Views
  • 3 replies
  • 0 likes

Superuser Contribution greek fonts

PlanPremiumCountry GR Device(Samsung Galaxy S20+)Operating System(Android 10.) My Question or Issue after last update greek fonts in Spotify app looks terrible. some letters seem in different style

Casual Listener

Plan Premium Country GR   Device (Samsung Galaxy S20+) Operating System (Android 10.)   My Question or Issue   after last update greek fonts in Spotify app looks terrible. s...

TheCoolerGiorgos

Regular

2200 Views

12 replies

4 likes

  • 2200 Views
  • 12 replies
  • 4 likes

Restarting the phone resets my downloaded songs

PlanPremiumCountryTurkeyDeviceSamsung S20 FE (SM-G780G)Operating SystemAndroid 11My Question or IssueI bought a microSD just to put my Spotify songs on it. It was fine for a week or so, but after restarting, boom, more than 1200 songs have to be down...

Casual Listener

  Plan Premium Country Turkey Device Samsung S20 FE (SM-G780G) Operating System Android 11 My Question or Issue I bought a microSD just to put my Spotify songs on it. It was fine for a...

calamar-87

Gig Goer

1049 Views

3 replies

0 likes

microSD
  • 1049 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Sound Settings not working in Android Auto

Samsung Galaxy S7, Android 8, Premium plan, version 8.7.6.1071.Simple problem: I can't enable Spotify Sound Settings, like the equalizer, when my phone is hooked up to my car (2022 Mazda3 Hatchback) via Android Auto, or even just through the USB cord...

Newbie

Samsung Galaxy S7, Android 8, Premium plan, version 8.7.6.1071. Simple problem: I can't enable Spotify Sound Settings, like the equalizer, when my phone is hooked up to my car (2022 Mazda3 Hatchback...

Alex

Spotify Legend

1990 Views

1 replies

3 likes

  • 1990 Views
  • 1 replies
  • 3 likes

Superuser Contribution Webplayer - vanishing/ switching-off sound

PlanPremiumCountry DevicewebplayerOperating SystemWindows 10 My Question or IssueI am using Spotify web player on my work laptop (before you ask/ suggest: no, I am not able to install the app on my work machine) and I’ve recently noticed problems wit...

Casual Listener

Plan Premium Country   Device webplayer Operating System Windows 10   My Question or Issue I am using Spotify web player on my work laptop (before you ask/ suggest: no, I am not a...

OscarDC

Moderator

540 Views

3 replies

0 likes

  • 540 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Mobile data usage away from wifi

New to spotify. Want to make sure that I'm not using mobile data when I'm out and about. Safe to play something from my library without streaming on mobile data?

Visitor

New to spotify. Want to make sure that I'm not using mobile data when I'm out and about. Safe to play something from my library without streaming on mobile data? 

OscarDC

Moderator

990 Views

3 replies

0 likes

  • 990 Views
  • 3 replies
  • 0 likes

Superuser Contribution Constant Ads Disrupting My Walk

PlanNo plan CountryUnited States Device(Android, Samsung Galaxy S20 5G) Operating System(Android) My Question or IssueA few weeks ago when I was going for my walk, I noticed that whenever I would select a new artist to listen to, there would be const...

Regular

Plan No plan   Country United States   Device (Android, Samsung Galaxy S20 5G)   Operating System (Android)   My Question or Issue A few weeks ago when I was going fo...

Novy

Moderator

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Removed shuffle button from playlists

My Question or IssueMy app updated in the last day or so, and now I no longer have a button on my playlists that will reshuffle the "Next From:" queue. It just resumes where I had left off. I already have that button at the bottom of the screen, so I...

Casual Listener

My Question or Issue My app updated in the last day or so, and now I no longer have a button on my playlists that will reshuffle the "Next From:" queue. It just resumes where I had left off. I alrea...

660 Views

0 replies

1 likes

  • 660 Views
  • 0 replies
  • 1 likes

Superuser Contribution Your desktop and android apps are hot garbage

PlanPremiumCountryUsaDeviceWindows 10 ryzen 3900 2080ti, oneplus 7 pro, Samsung galaxy note 8Operating SystemWindows 10,android pie My Question or IssueYour apps are hot garbage across the board. For a tech company your interfaces are trash and your ...

Casual Listener

Plan Premium Country Usa Device Windows 10 ryzen 3900 2080ti, oneplus 7 pro, Samsung galaxy note 8 Operating System Windows 10,android pie   My Question or Issue Your apps are hot garb...

AM89

Regular

7531 Views

15 replies

29 likes

  • 7531 Views
  • 15 replies
  • 29 likes

Superuser Contribution [Desktop] Make an app that works.

I don't understand how Spotify is the biggest music streaming service in the world and is still somehow so, so, so, so incredibly awful. It is so bad, how can you possibly make something this bad. It just doesn't work at all, everything crashes all t...

Casual Listener

I don't understand how Spotify is the biggest music streaming service in the world and is still somehow so, so, so, so incredibly awful. It is so bad, how can you possibly make something this bad. It...

AM89

Regular

1085 Views

4 replies

2 likes

Desktop
  • 1085 Views
  • 4 replies
  • 2 likes

Degraded sound quality on AAOS

PlanPremiumCountryUSA DeviceCar - 2021 Volvo XC40 RechargeOperating SystemAndroid Automotive Operating System (AAOS 10) My Question or IssueI'd like to report an issue of poor sound quality with the Spotify app on AAOS (Android Automotive Operating S...

Regular

Plan Premium Country USA   Device Car - 2021 Volvo XC40 Recharge Operating System Android Automotive Operating System (AAOS 10)   My Question or Issue I'd like to report an issue...

ConcernedUser5

Regular

2055 Views

2 replies

0 likes

  • 2055 Views
  • 2 replies
  • 0 likes

Superuser Contribution Desktop local files added to playlist, only some sync to mobile

Plan - PremiumCountry USADevice - Pixel 5Operating System - Android 12My Question or IssueIn the Desktop app, I create a new playlist, and add 10 local files to it. All 10 play fine in the desktop app. I sync the playlist to my Android device. 9 of t...

Regular

Plan - Premium Country USA Device - Pixel 5 Operating System - Android 12 My Question or Issue In the Desktop app, I create a new playlist, and add 10 local files to it. All 10 play fine i...

YourUncleTony

Regular

1133 Views

2 replies

0 likes

  • 1133 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android Auto still Unable to browse by Album

PlanPremiumCountryNetherlandsDeviceMotorola G7 power / Android Auto (updated)Operating SystemAndroid 10 My Question or IssueThis issue has been discussed earlier (2019, 2020), but I found no solution: It is unable to play downloaded albums in Android...

Casual Listener

  Plan Premium Country Netherlands Device Motorola G7 power / Android Auto (updated) Operating System Android 10   My Question or Issue This issue has been discussed earlier (201...

hector373

Regular

5757 Views

25 replies

7 likes

  • 5757 Views
  • 25 replies
  • 7 likes

lyrics don't work on android

PlanPremiumCountryIrelandDeviceSamsung Galaxy S20FEOperating System(Android 12)My Question or IssueHello,It seems that everyone now has the lyrics feature. Even though I have the newest version of Spotify, and it says under songs that they have lyric...

Newbie

Plan Premium Country Ireland Device Samsung Galaxy S20FE Operating System (Android 12) My Question or Issue Hello, It seems that everyone now has the lyrics feature. Even though I have the ...

Taylith

Community Legend

554 Views

1 replies

1 likes

  • 554 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android][Other] Spotify Update?

I have recently discovered Spotify has gotten a new look with new features such as the playlist enhance feature. My phone on the other hand (Samsung Galaxy s10) has not gotten the update. The rest of my family who have the exact same phones got it al...

Visitor

I have recently discovered Spotify has gotten a new look with new features such as the playlist enhance feature. My phone on the other hand (Samsung Galaxy s10) has not gotten the update. The rest of...

Kiril

Moderator

535 Views

1 replies

0 likes

Android
Other
  • 535 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Where is the sleep timer control?

Plan: FreeCountry: UKOS: Android 7.1.2App version: 8.7.0.1147I can't see the sleep timer control anywhere.I have tried flushing the cache, and data, and reinstalling the app.Screenshots: showing the podcast playing; when I click on the 3 dots.

Casual Listener

Plan: Free Country: UK OS: Android 7.1.2 App version: 8.7.0.1147 I can't see the sleep timer control anywhere. I have tried flushing the cache, and data, and reinstalling the app. Screenshots: ...

Eni

Moderator

1489 Views

3 replies

0 likes

  • 1489 Views
  • 3 replies
  • 0 likes

Superuser Contribution More sorting options

It would be cool to be able to sort through your liked music by more than just the genre. What if you could sort by decade also? It would make it so much easier to create playlists in different categories.

Visitor

It would be cool to be able to sort through your liked music by more than just the genre. What if you could sort by decade also? It would make it so much easier to create playlists in different categ...

Eni

Moderator

573 Views

1 replies

2 likes

  • 573 Views
  • 1 replies
  • 2 likes

Superuser Contribution Premium unable to play downloaded songs

PlanPremiumCountrySloveniaDeviceSamsung Galaxy Grand NeoOperating System(Android KitKat 4.4.4)App version8.6.52.916 I'm having troubles playing downloaded songs from Spotify. I've factory resettedmy phone, did numeral fresh installs, also checked tha...

Regular

Plan Premium Country Slovenia Device Samsung Galaxy Grand Neo Operating System (Android KitKat 4.4.4) App version 8.6.52.916   I'm having troubles playing downloaded songs from Spotif...

miro_b

Regular

1950 Views

10 replies

0 likes

  • 1950 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify Lyrics unavailable on mobile device

PlanPremium IndividualCountryPolandDeviceLG K61 Operating SystemAndroid 11 Red Velvet Cake My Question or IssueI have problem with Spotify Lyrics feature. It's working on desktop version (Windows 10), but I can use that on my mobile phone. Some songs...

Newbie

Plan Premium Individual Country Poland Device LG K61  Operating System Android 11 Red Velvet Cake   My Question or Issue I have problem with Spotify Lyrics feature. It's work...

Novy

Moderator

834 Views

1 replies

0 likes

  • 834 Views
  • 1 replies
  • 0 likes