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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

400670 Views

549 replies

35 likes

Account
Free
  • 400670 Views
  • 549 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8607 Views

0 replies

7 likes

  • 8607 Views
  • 0 replies
  • 7 likes

Superuser Contribution [Mobile][Other] Podcasts marked as played using Android Auto

I was looking for a place to submit a trouble ticket.Frequently the mobile app using Android auto will stop playing and mark the podcast as played. This seems to happen where advertisements would go.This is very inconvenient for long podcasts.

Newbie

I was looking for a place to submit a trouble ticket. Frequently the mobile app using Android auto will stop playing and mark the podcast as played. This seems to happen where advertisements would g...

OscarDC

Moderator

462 Views

1 replies

0 likes

Mobile
Other
  • 462 Views
  • 1 replies
  • 0 likes

[Android] Tapping on "Liked song" jumps to the playing track's position

Currently, in the now playing screen, tapping on the name of the playlist playing (second line from top) will open that playlist and jump to the position of the playing track.But doing the same thing when playing from "Liked Songs" will open that pla...

Music Fan

Currently, in the now playing screen, tapping on the name of the playlist playing (second line from top) will open that playlist and jump to the position of the playing track. But doing the same thi...

342 Views

0 replies

1 likes

Android
  • 342 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify restarts album when switching devices

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I ask one of my Alexa's to play Spotify, instead of carrying on from the last song playe...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...

MafeG

Spotify Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to view lyrics on mobile

PlanPremiumCountryIndiaDeviceSamsung M11Operating SystemAndroid 10My Question or IssueI am a premium subscriber, from india, where lyrics are available. However I am unable to view any lyrics on phones with this account (I have tried 3 different phon...

Regular

Plan Premium Country India Device Samsung M11 Operating System Android 10 My Question or Issue I am a premium subscriber, from india, where lyrics are available. However I am unable to view ...

MFG0D

Casual Listener

887 Views

4 replies

1 likes

  • 887 Views
  • 4 replies
  • 1 likes

Downloaded song in bad quality stuck in low quality (solved)

PlanPremiumCountryU.S.A.DeviceOnePlus 7t Pro McLarenOperating SystemAndroid 11 My Question or Issue:This is a description of my issue and how I fixed it.I had an issue where one of the songs I downloaded was in very poor quality, this happened even t...

Newbie

Plan Premium Country U.S.A. Device OnePlus 7t Pro McLaren Operating System Android 11   My Question or Issue: This is a description of my issue and how I fixed it. I had an issue wher...

2205 Views

0 replies

0 likes

  • 2205 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Downloading local files from mobile to desktop.

I have a very large catalogue of local files music that used to be stored on my PC. However, after some technical issues with the windows username I had lost the files because all the files under the user folder vanished. However I still have the mus...

Casual Listener

I have a very large catalogue of local files music that used to be stored on my PC. However, after some technical issues with the windows username I had lost the files because all the files under the...

Eni

Moderator

2702 Views

1 replies

0 likes

  • 2702 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can i play Spotify and Youtube videos in the app at the same time?

PlanPremiumDeviceSamsung A51My Question or IssueCan i play both Spotify and Youtube Videos at the same time with headphones? I have tried most Solutions i found but it didnt work

Newbie

Plan Premium Device Samsung A51 My Question or Issue Can i play both Spotify and Youtube Videos at the same time with headphones? I have tried most Solutions i found but it didnt work  

Novy

Moderator

14726 Views

1 replies

0 likes

  • 14726 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android - Disable lock screen volume controle for Spotify Connect

PlanPremiumCountryNL DeviceXiaomi Mi 9T Pro Operating SystemAndroid 10.QKQ1 My Question or IssueHello, I'm having an issue and can't figure out how to solve this. I use a lot of Spotify Connect on my NAD Amp1 amplifier in our living room. The volume ...

Newbie

Plan Premium Country NL   Device Xiaomi Mi 9T Pro   Operating System Android 10.QKQ1   My Question or Issue Hello, I'm having an issue and can't figure out how to solve thi...

Eni

Moderator

787 Views

1 replies

0 likes

Android
Connect
lockscreen
volume
  • 787 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Won't Autoplay in my Car

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10Operating SystemAndroid 9One UI 1.1 My Question or IssueI'm finding that after a few minutes of pausing a song, the notification for Spotify disappears and causes my phone to no longer auto play the nex...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S10 Operating System Android 9 One UI 1.1   My Question or Issue I'm finding that after a few minutes of pausing a song, the notifica...

Julian

Moderator

9993 Views

4 replies

0 likes

  • 9993 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify won't play any songs on my phone

PlanFreeCountryMéxicoDeviceMotorola g8 Play/Motorola e6iOperating SystemAndroid 10 My Question or IssueRecently i got for free a new Motorola e6i and log my account to it, but afterward i decided to go back to my Motorola g8 PlayAfter that, my Motoro...

Casual Listener

Plan Free Country México Device Motorola g8 Play/Motorola e6i Operating System Android 10   My Question or Issue Recently i got for free a new Motorola e6i and log my account to it, bu...

Jeremy

Spotify Legend

574 Views

2 replies

0 likes

  • 574 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution frozen player after listening to podcast

PlanPremiumCountryNetherlands DeviceSamsung Galaxy S10 +Operating SystemAndroid My Question or IssueI listen daily to JRE podcast, but if i switch to music the player will stay on the JRE podcast that i listened to. I can select a song, but the playe...

Regular

  Plan Premium Country Netherlands   Device Samsung Galaxy S10 + Operating System Android   My Question or Issue I listen daily to JRE podcast, but if i switch to music the...

Jeremy

Spotify Legend

3787 Views

5 replies

0 likes

  • 3787 Views
  • 5 replies
  • 0 likes

Can't log in as I was offline when it automatically logged me out

Today I restarted my Galaxy S8 and for some reason the Spotify app logged me out. I tried to log back in and since I was in offline mode it won't let me. I contacted Spotify and they said there is no fix and I would have to uninstall and reinstall th...

Regular

Today I restarted my Galaxy S8 and for some reason the Spotify app logged me out. I tried to log back in and since I was in offline mode it won't let me. I contacted Spotify and they said there is no...

373 Views

0 replies

0 likes

Can't log in offline
  • 373 Views
  • 0 replies
  • 0 likes

How do I turn off suggested songs. I don't want it, I don't need it and yes, I have tried it.

My Home tab is full stuff I'm not interested in:Inspired by, discover weekly, suggestions etc. No use at all.My Browse tab is equally if not more useless.Search and library is the only thing I need but I still have to navigate through this sludge to ...

Roadie

My Home tab is full stuff I'm not interested in: Inspired by, discover weekly, suggestions etc. No use at all. My Browse tab is equally if not more useless. Search and library is the only thing I ...

Isylover

Casual Listener

1167 Views

2 replies

3 likes

  • 1167 Views
  • 2 replies
  • 3 likes

Superuser Contribution Spotify wrapped 2021 is not working on android

PlanPremium (student)CountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid 11 My Question or IssueWhen trying to load the story on the app for spotify wrapped for 2021, I cannot even look at any of the stats. It refuses to load, but I c...

Newbie

Plan Premium (student) Country United States Device Samsung Galaxy S10 Operating System Android 11   My Question or Issue When trying to load the story on the app for spotify wrapped f...

bl8tr

Casual Listener

3697 Views

9 replies

9 likes

  • 3697 Views
  • 9 replies
  • 9 likes

Behind The Lyrics not showing up

I am using a Samsung S8 with the Spotify app and behind the lyrics from Genius is not showing up behind the album cover of any song as it should for some reason. The app is not in offline mode and i've already tried to reinstall it. I am using a new ...

Casual Listener

I am using a Samsung S8 with the Spotify app and behind the lyrics from Genius is not showing up behind the album cover of any song as it should for some reason. The app is not in offline mode and i'...

EmanuelMuro

Newbie

820 Views

1 replies

6 likes

  • 820 Views
  • 1 replies
  • 6 likes

Superuser Contribution Completely transparent notification bar, not semi-transparent on Android

Plan Premium Country Czechia Device Realme 6i Operating System Android 11 My Question or Issue Why is the notification bar on iOS completely transparent, but on Android it's semi? It doesn't looks good and it's kinda unfair. It would be great if it w...

Casual Listener

Plan   Premium   Country   Czechia   Device   Realme 6i   Operating System   Android 11       My Question or Issue   Why is ...

MafeG

Spotify Legend

978 Views

1 replies

13 likes

  • 978 Views
  • 1 replies
  • 13 likes

Superuser Contribution [Android][Playlists] Recovering the likes of a deleted playlist.

hi, there should be an option that if you accidentally deleted a playlist, the likes should be recovered when you recover that playlist.

Casual Listener

hi, there should be an option that if you accidentally deleted a playlist, the likes should be recovered when you recover that playlist.

Eni

Moderator

547 Views

1 replies

0 likes

Android
Playlists
  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Classification

I would like to suggest that you put the filter to sort songs by recent order again in the APP.Before, I had this option, after they removed it, it's horrible to have to scroll down the entire list of songs to hear the recent ones.

Newbie

I would like to suggest that you put the filter to sort songs by recent order again in the APP. Before, I had this option, after they removed it, it's horrible to have to scroll down the entire list...

Eni

Moderator

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Storage Location Resets on Reboot (Galaxy Note20)

PlanPremiumCountryCanadaDeviceGalaxy Note20 UltraOperating SystemAndroid 12My Question or IssueA month or two ago, my music library started automatically deleting itself every time I reboot the phone. I do not have enough internal storage for my musi...

Newbie

Plan Premium Country Canada Device Galaxy Note20 Ultra Operating System Android 12 My Question or Issue A month or two ago, my music library started automatically deleting itself every time ...

Eni

Moderator

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shortcuts/favorites on home screen don't change

PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 11 My Question or IssueThe six stations at the top of my home screen (under Good Morning, good evening, etc) don't ever change. I'm towards the end of my two month premium trial and the stati...

Casual Listener

Plan Premium Country USA Device Pixel 4a Operating System Android 11   My Question or Issue The six stations at the top of my home screen (under Good Morning, good evening, etc) don't ...

Oxyhemoglobin

Casual Listener

1772 Views

12 replies

4 likes

  • 1772 Views
  • 12 replies
  • 4 likes