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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

401314 Views

549 replies

35 likes

Account
Free
  • 401314 Views
  • 549 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8621 Views

0 replies

7 likes

  • 8621 Views
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  • 7 likes

Superuser Contribution Search button

Hello,i recently purchased an android radio, and when using the spotify app, there is no Home or Search button to the left, only 'my library" anybody know how i can search for songs ?

Newbie

Hello, i recently purchased an android radio, and when using the spotify app, there is no Home or Search button to the left, only 'my library" anybody know how i can search for songs ?  

MafeG

Spotify Legend

771 Views

1 replies

0 likes

  • 771 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app reports storage use incorrectly

PlanPremiumDeviceSamsung Galaxy S20, no SD cardOperating SystemAndroid 11, One UI 3.1 There is a bug with storage report or usage in Spotify application.In my case the app reports that downloads take up 8.7GB and cache is basically empty when in real...

Newbie

Plan Premium Device Samsung Galaxy S20, no SD card Operating System Android 11, One UI 3.1   There is a bug with storage report or usage in Spotify application. In my case the app report...

MafeG

Spotify Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Podcasts] Sort Podcasts by Release Date

Please let us sort podcasts on mobile by the most recent episode release! I had it on mobile before the last recent update and can't sort that way now. Thanks

Visitor

Please let us sort podcasts on mobile by the most recent episode release! I had it on mobile before the last recent update and can't sort that way now. Thanks

MafeG

Spotify Legend

3036 Views

3 replies

3 likes

Android
Podcasts
  • 3036 Views
  • 3 replies
  • 3 likes

Superuser Contribution Xiaomi 11i dark mode and dark theme with Spotify get invisible button play

Fix this, doing test again. Button "Play" have same "background" color and color solid inside. In dark mode I have whole white color button "Play"

Newbie

Fix this, doing test again. Button "Play" have same "background" color and color solid inside. In dark mode I have whole white color button "Play" 

CarlosE

Spotify Legend

814 Views

1 replies

0 likes

  • 814 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist sorting not working on Android

PlanPremiumCountryNorwayDeviceSony Xperia XZ1Operating SystemAndroid My Question or IssueWhen I select Your Library in Spotify on my Android phone, I always want to see my playlists, and I always want to see them ordered as _I_ ordered them. It _usua...

Music Fan

Plan Premium Country Norway Device Sony Xperia XZ1 Operating System Android   My Question or Issue When I select Your Library in Spotify on my Android phone, I always want to see my pl...

Svish

Music Fan

779 Views

2 replies

0 likes

  • 779 Views
  • 2 replies
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Superuser Contribution Bug: downloaded podcasts aren't available in Airplane Mode

PlanPremiumCountryUSADeviceLG G5Operating SystemAndroid 7.0 Spotify version: 8.6.70.1102 My Question or Issue On Wednesday I downloaded several podcasts in preparation for a long flight. (Airplane Mode the whole time, no Wi-Fi.) I was able to access ...

Casual Listener

  Plan Premium Country USA Device LG G5 Operating System Android 7.0   Spotify version: 8.6.70.1102   My Question or Issue   On Wednesday I downloaded several podcas...

Jeremy

Spotify Legend

1665 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Discover weekly is filled with songs that are already disliked

PlanPremiumCountry DeviceRedmi note 7Operating SystemAndroid My Question or IssueHey my Discover weekly playlist is getting more and more filled with songs i already disliked. First it was 1 or 2, which i thought was weird but now its up to 12. Do i ...

Newbie

Plan Premium Country   Device Redmi note 7 Operating System Android   My Question or Issue Hey my Discover weekly playlist is getting more and more filled with songs i already dis...

MafeG

Spotify Legend

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Other] No internet connection

Over and over again, I get the message "No internet connection". 1.000 MBit Download seems not to be enough.Youtube, Chrome, Signal, Whatsapp, and all other Apps have no issues. But the music streaming App Spotify seems to be very picky.

Roadie

Over and over again, I get the message "No internet connection". 1.000 MBit Download seems not to be enough. Youtube, Chrome, Signal, Whatsapp, and all other Apps have no issues. But the music strea...

Eni

Moderator

671 Views

2 replies

0 likes

Android
Other
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  • 2 replies
  • 0 likes

Superuser Contribution App freezes and crashes all the time

PlanPremiumCountryGermanyDeviceHuawei P20 liteOperating SystemAndroid 10 My Question or IssueMy app has been freezing and crashing almost non-stop lately, so please help me: 1. I often have to open Spotify 4 - 6 times because it completely freezes up...

Visitor

Plan Premium Country Germany Device Huawei P20 lite Operating System Android 10   My Question or Issue My app has been freezing and crashing almost non-stop lately, so please help me: ...

Eni

Moderator

3101 Views

6 replies

0 likes

Crash
freeze
locked screen
podcast
start
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Superuser Contribution Progress bar not being updated on Audi MMI

PlanPremium CountryPortugal DeviceBlackview BV9800 Pro Operating SystemAndroid Pie IssueHi there!I've been using Spotify connect to my car via Bluetooth since 2017 and I've never had this problem... Somehow the sync of the progress data is broken.I'm...

Casual Listener

Plan Premium   Country Portugal   Device Blackview BV9800 Pro   Operating System Android Pie   Issue Hi there!I've been using Spotify connect to my car via Bluet...

Alex

Spotify Legend

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Song randomly stops playing?

I've got a premium account and on my Android app a song plays and randomly stops at around 10 seconds in. It plays fine through my Alexa though. I've tried to clear some cache (about 3 times already) and it's still happening. Will it not work coz I h...

Newbie

I've got a premium account and on my Android app a song plays and randomly stops at around 10 seconds in. It plays fine through my Alexa though. I've tried to clear some cache (about 3 times already)...

navharsh

Casual Listener

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify no funciona con los datos

PlanPremiumCountryColombiaDeviceMoto E4Operating SystemAndroid 7.1.1 My Question or IssueCada vez que me desconecto del WiFi aparece "Sin conexión a internet", pero sí tengo conexión, los datos funcionan correctamente. Ya activé el uso de datos sin r...

Newbie

  Plan Premium Country Colombia Device Moto E4 Operating System Android 7.1.1   My Question or Issue Cada vez que me desconecto del WiFi aparece "Sin conexión a internet", pero s...

jalmagpm

Visitor

19017 Views

7 replies

2 likes

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  • 7 replies
  • 2 likes

Superuser Contribution I don't know how to add Spotify to my Samsung Galaxy A32 home screen.

PlanFree/PremiumCountry DeviceSamsung Galaxy A32Operating SystemAndroid 11 My Question or IssueHow do I add Spotify to my Samsung Galaxy A32 home screen? The app is installed on my phone, but in order to launch it I have to go into settings and searc...

Newbie

Plan Free/Premium Country   Device Samsung Galaxy A32 Operating System Android 11   My Question or Issue How do I add Spotify to my Samsung Galaxy A32 home screen? The app is inst...

Eni

Moderator

968 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Recommended Playlists/songs algorithm by time of day

I listen to sleep music ever night in bed, however this is nothing like the kind of music I like to listen to during the day or during awake hours. The large majority of all my recommended music is thus sleep music - not what I want. Seems like there...

Casual Listener

I listen to sleep music ever night in bed, however this is nothing like the kind of music I like to listen to during the day or during awake hours.  The large majority of all my recommended musi...

CarlosE

Spotify Legend

1311 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Downloaded music does not play without a data connection

I use the Android app to listen to music when I go skiing, and there isn't a good enough signal to get a data connection on my cell phone. I download albums, podcasts, and playlists to listen to during these times. When I go to select a new set of do...

Music Fan

I use the Android app to listen to music when I go skiing, and there isn't a good enough signal to get a data connection on my cell phone.  I download albums, podcasts, and playlists to listen t...

Eni

Moderator

783 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution [Android][Other] rewind

The rewind slider is not visible in any tracks. dark theme android. !!! It is extremely inconvenient to rewind, the slider is very small and cannot be seen at all, it merges with the line and with the background.

Newbie

The rewind slider is not visible in any tracks. dark theme android. !!! It is extremely inconvenient to rewind, the slider is very small and cannot be seen at all, it merges with the line and with th...

CarlosE

Spotify Legend

549 Views

1 replies

0 likes

Android
Other
  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] LYRICS

LYRICS!!!I'M THE TYPE OF PERSON THAT DOESN'T HEAR THE LYRICS TO SONGS VERY WELL......I HEAR THE BEAT MORESO, BUT I HAVE TO OFTEN GO TO A SECONDARY WEBSITE TO PULL UP THE LYRICS. I THINK IT WOULD BE FANTASTIC IF I HAD THE OPTION TO PULL UP A LYRICS OP...

Visitor

LYRICS!!! I'M THE TYPE OF PERSON THAT DOESN'T HEAR THE LYRICS TO SONGS VERY WELL......I HEAR THE BEAT MORESO, BUT I HAVE TO OFTEN GO TO A SECONDARY WEBSITE TO PULL UP THE LYRICS.  I THINK IT WO...

CarlosE

Spotify Legend

619 Views

3 replies

0 likes

Android
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  • 3 replies
  • 0 likes

Superuser Contribution [Android][Developer] Screen rotate

Initially when in car mode, I'd place my phone on its side and the screen would turn also, so to display contents in the rotated view. Not sure if an update happened, but now the screen doesn't rotate. Was so much easier to be able to use the minimal...

Newbie

Initially when in car mode, I'd place my phone on its side and the screen would turn also, so to display contents in the rotated view. Not sure if an update happened, but now the screen doesn't rotat...

Mihail

Spotify Legend

652 Views

1 replies

1 likes

Android
Developer
  • 652 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Search button in the playlist

I think it will be a great idea to put a search button in the playlist. sometimes I am searching for a music in my playlist and it is a little bit difficult to find that track between over 400 musics. In my opinion a search button in the playlist wil...

Casual Listener

I think it will be a great idea to put a search button in the playlist. sometimes I am searching for a music in my playlist and it is a little bit difficult to find that track between over 400 musics...

mahdi_chamani

Casual Listener

4763 Views

8 replies

2 likes

Android
Playlists
  • 4763 Views
  • 8 replies
  • 2 likes

[Android][Other] Regular crashes and player will not display what I'm listening to

Using Android app on a OnePlus 6. I can play my music and podcasts, but the 'player' bar that shows me what I'm listening to and gives me controls is still showing a podcast episode I finished yesterday. I can't skip back & forward in whatever I'm li...

Visitor

Using Android app on a OnePlus 6. I can play my music and podcasts, but the 'player' bar that shows me what I'm listening to and gives me controls is still showing a podcast episode I finished yester...

Amay

Spotify Star

691 Views

1 replies

0 likes

Android
Other
  • 691 Views
  • 1 replies
  • 0 likes