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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390923 Views

545 replies

35 likes

Account
Free
  • 390923 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8162 Views

0 replies

7 likes

  • 8162 Views
  • 0 replies
  • 7 likes

Superuser Contribution Musica suena como disco rayado

PlanPremiumCountryChileDeviceMotorola edge 30 neoOperating SystemAndroid 14My Question or IssueDesde hace unos días comence a notar que la musica suena como disco rayado. Esto ocurre al apagar la pantalla del telefono y al utilizar otras aplicaciones...

Casual Listener

Plan Premium Country Chile Device Motorola edge 30 neo Operating System Android 14 My Question or Issue Desde hace unos días comence a notar que la musica suena como disco rayado. Esto ocurr...

Dessi

Moderator

80 Views

3 replies

0 likes

  • 80 Views
  • 3 replies
  • 0 likes

Superuser Contribution How can I organise my podcasts by subject in folders.

I want to organize my podcasts by subjects. One folder to financial podcasts, news, health. It's very difficult to find a podcast in the middle of a big list. Is it possible to developed this change. It would be a great improvement

Newbie

I want to organize my podcasts by subjects. One folder to financial podcasts, news, health. It's very difficult to find a podcast in the middle of a big list. Is it possible to developed this change....

myrealityislemons

Newbie

5707 Views

3 replies

10 likes

  • 5707 Views
  • 3 replies
  • 10 likes

Superuser Contribution Spotify adding random songs when playing my playlist.

I have a premium plan. I am in the US. I use Spotify on PC(Windows 10) and Android (Samsung Galaxy S22 Running the latest software UI ver 5.1, Android v13 with all patches). I play some long playlists in order. I have noticed lately that all of a sud...

Roadie

I have a premium plan.  I am in the US.  I use Spotify on PC(Windows 10) and Android (Samsung Galaxy S22 Running the latest software UI ver 5.1, Android v13 with all patches).   I pl...

lbearm

Roadie

10706 Views

35 replies

0 likes

  • 10706 Views
  • 35 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Playlists not Loading on Android

This morning I've found that the Spotify App on my Android Phone will not load any playlists, Not my personal ones, nor recommended and found in Search. The Menus work fine and I can still play music through Search, but no Access to Playlists, they'r...

Regular

This morning I've found that the Spotify App on my Android Phone will not load any playlists, Not my personal ones, nor recommended and found in Search. The Menus work fine and I can still play music...

raf_fifou

Newbie

26368 Views

51 replies

8 likes

  • 26368 Views
  • 51 replies
  • 8 likes

Superuser Contribution Can't connect with my Android Wear OS Mont Blanc Summit 2+ watch

PlanFree/PremiumCountry DeviceMont Blanc Summit 2+Operating SystemAndroid Wear OS My Question or IssueHi there,I can't connect to Spotify with my watch since beginning of August. I tried to reinitialize the watch but it still doesn't work. Either I g...

Regular

Plan Free/Premium Country   Device Mont Blanc Summit 2+ Operating System Android Wear OS   My Question or Issue Hi there, I can't connect to Spotify with my watch since beginning...

LingJustin

Newbie

2876 Views

29 replies

5 likes

  • 2876 Views
  • 29 replies
  • 5 likes

Superuser Contribution Spotify Connect, no devices appear

For a few months now, I'm generally not able to see any of my local speakers and speaker groups in Spotify. I have 6 speakers in my home (all Google devices) and several speaker groups. Usually, when I go to Connect, the device list is empty, as in t...

Regular

For a few months now, I'm generally not able to see any of my local speakers and speaker groups in Spotify. I have 6 speakers in my home (all Google devices) and several speaker groups. Usually, when...

Fantagon

Casual Listener

13283 Views

36 replies

0 likes

  • 13283 Views
  • 36 replies
  • 0 likes

Superuser Contribution Cannot log in on new Android device purchased expressly to listen to Spotify on

PlanPremiumCountryUSADeviceLuoran MP3 playerOperating SystemNo ideaMy Question or IssueI can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly to listen to Spotify on. It says my email and password are incorrect...

Visitor

Plan Premium Country USA Device Luoran MP3 player Operating System No idea My Question or Issue I can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly...

Lemon16

Visitor

2371 Views

16 replies

0 likes

  • 2371 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution Spotify starts and stops after a couple of seconds

PlanPremiumCountryUKDevicePixel 10Operating SystemAndroid 16 My Question or Issue I had first had this problem on my old Pixel 3, but now it has returned with a vengeance to my new phone. I think the play button still shows the play icon after it has...

Casual Listener

  Plan Premium Country UK Device Pixel 10 Operating System Android 16   My Question or Issue   I had first had this problem on my old Pixel 3, but now it has returned ...

pdesouza65

Casual Listener

104 Views

2 replies

0 likes

  • 104 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Connect] Disable automatic switching between devices

Spotify Connect is great but the automatic switching is not for everyone. Please allow us to disable automatic switching between devices. I understand Spotify doesn't like user to play in more than one device and I am happy with that, but the applica...

Casual Listener

Spotify Connect is great but the automatic switching is not for everyone.   Please allow us to disable automatic switching between devices. I understand Spotify doesn't like user to play in mo...

Juli0vx

Newbie

112235 Views

202 replies

162 likes

Connect
Desktop
  • 112235 Views
  • 202 replies
  • 162 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...

thstdbf

Newbie

390923 Views

545 replies

35 likes

Account
Free
  • 390923 Views
  • 545 replies
  • 35 likes

Superuser Contribution Sharing songs and messages aren't working

Hello, i have an issue with spotify app version 9.1.6.1145 on android (samsung galaxy) It was working just fine, suddenly the messages no longer appear (messages could not be loaded, please try again) and it keeps on saying (something went wrong) whe...

Regular

Hello, i have an issue with spotify app version 9.1.6.1145 on android (samsung galaxy)  It was working just fine, suddenly the messages no longer appear (messages could not be loaded, please tr...

demi5684

Regular

324 Views

11 replies

1 likes

  • 324 Views
  • 11 replies
  • 1 likes

Can find the song i want but its greyed out and wont play

PlanPremiumCountryUsaDeviceSamsung Galaxy s9Operating SystemAndroid My Question or IssueI can find the songs I want but they are greyed out and wont play...I'm a huge fan of logic and especially his older music but I cant play any of it I can find it...

Visitor

  Plan Premium Country Usa Device Samsung Galaxy s9 Operating System Android    My Question or Issue I can find the songs I want but they are greyed out and wont play...I'm ...

McF0x

Newbie

333 Views

2 replies

0 likes

  • 333 Views
  • 2 replies
  • 0 likes

Superuser Contribution TV APP cover / background Pictures (HUGE FACES)

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible in app to choose from.I use mibox.

Visitor

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible...

garymc

Newbie

13574 Views

20 replies

15 likes

  • 13574 Views
  • 20 replies
  • 15 likes

Solved!!Superuser Contribution Spotify is not working on Fire TV

My Question or IssueI already tried follwoing but it's still not working:checked network status, is working properlynewest Version of Spotify app installed (fire tv)newest version of of Spotify app installed (smartphone Fairphone 3)newest version of ...

Casual Listener

My Question or Issue I already tried follwoing but it's still not working: checked network status, is working properly newest Version of Spotify app installed (fire tv) newest version of of Spoti...

selenaaaaaaaaa

Visitor

21473 Views

18 replies

1 likes

Amazon Fire TV
Spotify is not working
  • 21473 Views
  • 18 replies
  • 1 likes

Solved!!Superuser Contribution Why can't I shuffle play all my downloaded songs??

PlanPremiumCountryCanadaDevicePixel 2 XLOperating SystemAndroid 10 My Question or Issue VERY limited options playing music in 'My Library' Can't access songs to play them all.

Regular

Plan Premium Country Canada Device Pixel 2 XL Operating System Android 10   My Question or Issue   VERY limited options playing music in 'My Library' Can't access songs to play t...

Shufflesux

Visitor

29953 Views

24 replies

8 likes

  • 29953 Views
  • 24 replies
  • 8 likes

Superuser Contribution Can't download songs

PlanPremiumCountryUSADevicePixel 6 ProOperating SystemAndroid 16 My Question or IssueI am unable to download my playlist on my phone. I wanted to change my download quality because lossless are up my entire storage so I changed the download quality t...

Gig Goer

  Plan Premium Country USA Device Pixel 6 Pro Operating System Android 16   My Question or Issue I am unable to download my playlist on my phone. I wanted to change my download q...

Vasil

Moderator

68 Views

1 replies

0 likes

  • 68 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android 16 / One UI 8 - Status bar incorrectly displayed on Now Playing screen

Device: Samsung Galaxy s23u (One Ul 8, Android 16) Issue: Incorrect status bar handling on Now Playing screen Details: Status bar remains visible as a solid colored area and does not integrate with edge-to-edge layout. Other app screens behave correc...

Casual Listener

Device: Samsung Galaxy s23u (One Ul 8, Android 16) Issue: Incorrect status bar handling on Now Playing screen   Details: Status bar remains visible as a solid colored area and does not integra...

Dessi

Moderator

185 Views

4 replies

0 likes

  • 185 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify struggles to cast to speaker groups

PlanPremiumCountryU.S.A.DeviceMotorola Moto G Stylus 5G - 2024Operating SystemAndroid 15 My Question or IssueI'm a simple girl. I like to open Spotify, pick a speaker group, and listen to podcasts while I do chores. Unfortunately, for many weeks (mon...

Gig Goer

Plan Premium Country U.S.A. Device Motorola Moto G Stylus 5G - 2024 Operating System Android 15   My Question or Issue I'm a simple girl. I like to open Spotify, pick a speaker group, ...

the-only-me-is-me

Gig Goer

2883 Views

42 replies

7 likes

Android
Casting
google cast
Mobile
mobile app
Podcasts
speaker groups
  • 2883 Views
  • 42 replies
  • 7 likes

Superuser Contribution Bad sound quality only on mobile phone

PlanPremiumCountryGeorgia, but I live in Portugal for now DeviceGoogle Pixel 6aOperating SystemAndroid 16 My Question or IssueI use Spotify on my laptop (MacBookPro) and on smartphone at the same timeAnd some time ago, I found out that after a long t...

Regular

Plan Premium Country Georgia, but I live in Portugal for now   Device Google Pixel 6a Operating System Android 16   My Question or Issue I use Spotify on my laptop (MacBookPro) a...

Ivelina

Moderator

180 Views

3 replies

0 likes

Android
bluetooth
quality
sound
  • 180 Views
  • 3 replies
  • 0 likes

Superuser Contribution Silent pause with wired earbuds/phones

PlanPremiumCountryUSADeviceSamsung Galaxy S25Operating SystemAndroid 16My Question or IssueI'm using some wired ear buds (via usb-c adapter) and whenever a song or audio book takes a pause the sound cuts out, but when the sound starts again the next ...

Newbie

  Plan Premium Country USA Device Samsung Galaxy S25 Operating System Android 16 My Question or Issue I'm using some wired ear buds (via usb-c adapter) and whenever a song or audio boo...

Maria

Moderator

148 Views

1 replies

0 likes

  • 148 Views
  • 1 replies
  • 0 likes