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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392597 Views

545 replies

35 likes

Account
Free
  • 392597 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8267 Views

0 replies

7 likes

  • 8267 Views
  • 0 replies
  • 7 likes

Superuser Contribution One Touch button not working for Google Pixel Buds?

PlanPremiumCountryAustralia Operating SystemAndroid 15 My Question or IssueI own a Pixel Buds Pro and recently the One Touch button on both earphones do not work correctly with Spotify. It doesn't allow me to play, pause, and skip next songs. I alrea...

Newbie

Plan Premium Country Australia  Operating System Android 15   My Question or Issue I own a Pixel Buds Pro and recently the One Touch button on both earphones do not work correctly w...

MihailY

Moderator

1424 Views

1 replies

0 likes

  • 1424 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Kids isn't on the Amazon Appstore - how do I download to my Amazon Fire Kids?

Family Plan, UKDevice Amazon Fire 8 tabletOperating System Fire OS 5.3.7.0 Is there a way to do this without downloading lots of other apk apps etc first, and will Spotify be releasing the new kids app on Amazon Appstore soon?

Visitor

Family Plan, UK Device Amazon Fire 8 tablet Operating System Fire OS 5.3.7.0   Is there a way to do this without downloading lots of other apk apps etc first, and will&nb...

iuban

Casual Listener

55192 Views

28 replies

53 likes

  • 55192 Views
  • 28 replies
  • 53 likes

Solved!!Superuser Contribution How can I sort my playlists by date added?

Hi guysI've googled and found many pages that said one can open a playlist, press menu button (three points) and choose "edit playlist". But in there I can only move songs around, I can't sort by date added, name, whatever.Does anyone has a solution?...

Casual Listener

Hi guys I've googled and found many pages that said one can open a playlist, press menu button (three points) and choose "edit playlist". But in there I can only move songs around, I can't sort by d...

Maria

Moderator

48254 Views

5 replies

2 likes

sort playlist
  • 48254 Views
  • 5 replies
  • 2 likes

Superuser Contribution Google Maps dashboard will not appear

When using Google maps my Spotify dashboard that used to pop up on the bottom is no longer appearing. According to my Google maps and Spotify settings, they are linked. I have tried disconnecting and re-linking many times. The instructions on the off...

Visitor

When using Google maps my Spotify dashboard that used to pop up on the bottom is no longer appearing. According to my Google maps and Spotify settings, they are linked. I have tried disconnecting and...

Dessi

Moderator

2430 Views

1 replies

0 likes

  • 2430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Duo - Plan Manager Devices

None of the below information Hi, I'm the Plan Managar of a Premuim Duo plan. I have my main oho e but have just purchased a dedicated android mp3 player (Fanvace M32) on which I've downloaded Spotify. I've signed into my Premium account but can't li...

Visitor

None of the below information  Hi,   I'm the Plan Managar of a Premuim Duo plan. I have my main oho e but have just purchased a dedicated android mp3 player (Fanvace M32) on which I've d...

Eni

Moderator

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "This track isn't available on your device" for some local files

PlanPremiumCountryUSDeviceAsus Zenfone 9Operating SystemAndroid 13 My Question or IssueI have a playlist with several hundred tracks unavailable on spotify. These local tracks are available on my PC and I can play them with no issue. Several years ag...

Music Fan

Plan Premium Country US Device Asus Zenfone 9 Operating System Android 13   My Question or Issue I have a playlist with several hundred tracks unavailable on spotify. These local track...

Jonathan_Maack

Casual Listener

31331 Views

25 replies

2 likes

Can't download
Can't download full playlists
Can't download playlist
can't download playlists
local files
  • 31331 Views
  • 25 replies
  • 2 likes

Superuser Contribution Like button in notification playback widget inconsistency

PlanPremiumCountryBEDeviceSamsung S24 UltraOperating SystemAndroid 14 My Question or IssueUsually, when clicking on the Like button (circled '+') on the notification widget that appears when playing a song, it adds that song to the "Liked Songs" play...

Casual Listener

Plan Premium Country BE Device Samsung S24 Ultra Operating System Android 14   My Question or Issue Usually, when clicking on the Like button (circled '+') on the notification widget t...

Novy

Moderator

1134 Views

5 replies

0 likes

  • 1134 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't close the app!

PlanPremiumDeviceSamsungOperating SystemAndroidMy Question or IssueThe app won't close, it keeps running in the background and drains battery. Even when I force quit it, the f***ing thing still keeps running! For instance, whenever i start a bluetoot...

Newbie

Plan Premium Device Samsung Operating System Android My Question or Issue The app won't close, it keeps running in the background and drains battery. Even when I force quit it, the f***ing thi...

Rhonell

Visitor

2161 Views

2 replies

0 likes

  • 2161 Views
  • 2 replies
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Superuser Contribution Songs are too fast

On my android phone I have this really weird issue that I feel like the songs are like 1.5 times faster. Maybe it's just me.

Regular

On my android phone I have this really weird issue that I feel like the songs are like 1.5 times faster. Maybe it's just me.

azat-Ibrahim

Casual Listener

6001 Views

8 replies

1 likes

  • 6001 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Apple Login on Android

PlanFree/PremiumCountrySouth of koreaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) z flip 5Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android 13 My Question or IssueI want to log in to Apple on Android, but can't I?

Visitor

Plan Free/Premium Country South of korea Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) z flip 5 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 13   M...

Bella46

Visitor

21371 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Keep support for Android 4.3 platforms

Suddenly and with no warning, my Spotify app installed on my Android 4.3 headunit stopped working a few days ago and just says it's offline. I've uninstalled and reinstalled, cleared data/cache, and even tried Spotify Lite from the playstore, but the...

Newbie

Suddenly and with no warning, my Spotify app installed on my Android 4.3 headunit stopped working a few days ago and just says it's offline. I've uninstalled and reinstalled, cleared data/cache, and ...

Jamiedl

Regular

2117 Views

3 replies

1 likes

  • 2117 Views
  • 3 replies
  • 1 likes

Superuser Contribution Use Spotify on Android 4.0.1

I want to use Spotify on my old device (Android 4.0.1) because the soundsystem we have has an aux cable but you can't plug that in my actual phone, as this only has Bluetooth. I found out that there is Spotify Lite, which is apparently not available ...

Newbie

I want to use Spotify on my old device (Android 4.0.1) because the soundsystem we have has an aux cable but you can't plug that in my actual phone, as this only has Bluetooth. I found out that there ...

Jamiedl

Regular

6219 Views

3 replies

0 likes

  • 6219 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify closing when i launch a Game

PremiumCountryFranceDeviceXiaomi redmi 9AOperating SystemAndroid 10 My Question or IssueWhen i'm playing my playlist and launch a mobile game at loading screen spotify close by himself. Can i have some help please. Thanks

Regular

  Premium Country France Device Xiaomi redmi 9A Operating System Android 10   My Question or Issue When i'm playing my playlist and launch a mobile game at loading screen spotify ...

Cindypaulhus

Visitor

8802 Views

9 replies

0 likes

  • 8802 Views
  • 9 replies
  • 0 likes

Superuser Contribution Red "update app" prompt & unable to stream

All the songs are gone, And any songs not playing I noticed that I cant start any songs any all of the songs are gone

Visitor

All the songs are gone, And any songs not playing I noticed that I cant start any songs any all of the songs are gone

Maria

Moderator

4827 Views

16 replies

1 likes

  • 4827 Views
  • 16 replies
  • 1 likes

Superuser Contribution Spotify app keeps crashing (Huawei P20 Pro)

PlanPremiumDeviceHuawey P20 ProOperating SystemAndroid Oreo My Question or Issue Like the title says, the app just keeps crashing. Already added the app to the ignored apps of battery optimization and it keeps crashing.

Newbie

Plan Premium Device Huawey P20 Pro Operating System Android Oreo   My Question or Issue  Like the title says, the app just keeps crashing. Already added the app to the ignored apps ...

realist_07

Newbie

3847 Views

8 replies

12 likes

  • 3847 Views
  • 8 replies
  • 12 likes

Superuser Contribution Song downloads on Android get stuck or are extremely slow

PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy Z Fold 4Operating SystemAndroid 13Spotify Version8.8.74.652 My Question or IssueRecently song downloads on my phone have been getting stuck or take extremely long (20 - 30 minutes for a song). I have...

Casual Listener

Plan Premium Country South Africa Device Samsung Galaxy Z Fold 4 Operating System Android 13 Spotify Version 8.8.74.652   My Question or Issue Recently song downloads on my phone hav...

Krammigs

Regular

1219 Views

6 replies

1 likes

  • 1219 Views
  • 6 replies
  • 1 likes

Superuser Contribution Why can't I delete some songs in offline backup?

Hello, I've had this small problem with the offline backup playlist. Some songs are on it but they're from albums I already have downloaded in my library and when I try to remove them from the back they just don't? And then they just skip when they'r...

Newbie

Hello, I've had this small problem with the offline backup playlist. Some songs are on it but they're from albums I already have downloaded in my library and when I try to remove them from the back t...

MihailY

Moderator

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
  • 0 likes