Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
393699 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
It has been happening a few times already. I tried signing in via Facebook, email, none works. I tried factory reset, reinstalling the application (Spotify Lite), and it didn't work. It was working a few months ago on my rooted device (Galaxy Fame GT...
It has been happening a few times already. I tried signing in via Facebook, email, none works. I tried factory reset, reinstalling the application (Spotify Lite), and it didn't work. It was working a...
Moderator
670 Views
1 replies
0 likes
I have service and at least 3 bars but no wifi and my headphones connect to my phone but not to Spotify. I have premium and even downloaded playlists but can't play anything
I have service and at least 3 bars but no wifi and my headphones connect to my phone but not to Spotify. I have premium and even downloaded playlists but can't play anything
Moderator
459 Views
1 replies
0 likes
PlanPremiumCountryEnglandDevice(SAMSUNG S10PLUS / ECHO SHOW 5 AND 10)Operating System(iANDROIDOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I connect to either of my Echo Show devices (5 or 10) via Spotify Connect as soon as I try to...
Plan Premium Country England Device (SAMSUNG S10PLUS / ECHO SHOW 5 AND 10) Operating System (iANDROIDOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I connect to...
Newbie
10197 Views
36 replies
13 likes
Já atualizei, mas simplesmente não tem
Já atualizei, mas simplesmente não tem
Spotify Star
8443 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs of late, whenever I click a page like "View Artists" then hit the Back Button it refreshes...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As of l...
Music Fan
516 Views
1 replies
0 likes
I downloaded a thundercat playlist and didn't like it. I deleted the playlist. I unfollowed thundercat. No matter what I do it only plays thundercat.
I downloaded a thundercat playlist and didn't like it. I deleted the playlist. I unfollowed thundercat. No matter what I do it only plays thundercat.
Regular
492 Views
1 replies
0 likes
Morning all I have just started using Spotify with my Cardo Packtalk bluetooth helmet communicator for whern im on myu motorcycle. The volume for music and hearing other riders is set right but when I am listening to music and try to use voice comman...
Morning all I have just started using Spotify with my Cardo Packtalk bluetooth helmet communicator for whern im on myu motorcycle. The volume for music and hearing other riders is s...
Visitor
14933 Views
2 replies
0 likes
Since an update issued in early February 2024, I have been been unable to access my downloaded albums while offline. I have contacted the support email address who have provided no help whatsoever and now do not even respond to my emails. Why are you...
Since an update issued in early February 2024, I have been been unable to access my downloaded albums while offline. I have contacted the support email address who have provided no help whatsoeve...
398 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceFairphone 3+Operating SystemAndroid 13 My Question or IssueHey there,since Saturday I am experiencing a very strange behaviour of the spotify app on my phone. It can only play music or load my playlists, when it is on w...
Plan Premium Country Germany Device Fairphone 3+ Operating System Android 13 My Question or Issue Hey there, since Saturday I am experiencing a very strange behaviour of the spotify...
Regular
1711 Views
10 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Watch ActiveOperating SystemTizen 4.0.0.3 My Question or IssueI have read everything that Spotify, the Spotify Community Forums, and Samsung have to say about this issue. Everything. This functional...
Plan Premium Country United States Device Samsung Galaxy Watch Active Operating System Tizen 4.0.0.3 My Question or Issue I have read everything that Spotify, the Spotify Community F...
Newbie
3304 Views
5 replies
7 likes
PlanPremiumCountryUnited StatesDeviceLG V60Operating SystemAndroid 11 My Question or IssueRecently, I have been unable to swipe away the Spotify controls notification once I'm done listening. It'll just move over to show the notifications options but...
Plan Premium Country United States Device LG V60 Operating System Android 11 My Question or Issue Recently, I have been unable to swipe away the Spotify controls notification once I'...
Visitor
71179 Views
169 replies
39 likes
I am trying to listen to episodes 147 and 147 of "The Rest is Politics" and I cannot. They won't play on my Android phone app, my desktop app or the browser (even in incognito). I have logged out and in, restarted my computer, emptied the cache, rein...
I am trying to listen to episodes 147 and 147 of "The Rest is Politics" and I cannot. They won't play on my Android phone app, my desktop app or the browser (even in incognito). I have logged out and...
Moderator
727 Views
2 replies
0 likes
PlanPremiumCountryGeanyDeviceZenfone 10Operating SystemAndroid My Question or Issue Hello, when I'm connected to mobile data Spotify isn't working. The songs are not loading and nothing is happening. The connection is good, I have fast Internet acces...
Plan Premium Country Geany Device Zenfone 10 Operating System Android My Question or Issue Hello, when I'm connected to mobile data Spotify isn't ...
Moderator
1837 Views
9 replies
1 likes
Nohne of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryUkDeviceSamsung a04sOperating SystemAndroid My Question or Issue Hi. I want to play songs from my local file...
Nohne of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Uk Device Samsung a04s Operating System Andro...
Moderator
396 Views
1 replies
0 likes
Joined premium duo but still have ads
Joined premium duo but still have ads
Spotify Star
634 Views
1 replies
1 likes
PlanPremiumCountryUSA DeviceGoogle Pixel 6aOperating SystemAndroid 14 My Question or IssueWhen in jam session, I only want guests to add a song and not change /skip songs. I tried it today and my guests could change songs. I found the instructions to...
Plan Premium Country USA Device Google Pixel 6a Operating System Android 14 My Question or Issue When in jam session, I only want guests to add a song and not change /s...
Moderator
2142 Views
4 replies
0 likes
I have over 6,000 synced local songs. On the desktop, I'm putting the songs from each local album in a playlist and then moving all of the playlists in alphabetical order into a folder. I doing this to make it easy to find an album's playlist in the ...
I have over 6,000 synced local songs. On the desktop, I'm putting the songs from each local album in a playlist and then moving all of the playlists in alphabetical order into a folder. I doing...
Casual Listener
4652 Views
24 replies
7 likes
PlanPremiumCountryUSADeviceSamsung S22Operating SystemAndroid My Question or IssueI have local mp3 files on my desktop. I have Spotify playlists on my desktop that include these mp3's. Switching over to my Android, in the Spotify app I downloaded the...
Plan Premium Country USA Device Samsung S22 Operating System Android My Question or Issue I have local mp3 files on my desktop. I have Spotify playlists on my desktop that incl...
Roadie
1492 Views
2 replies
0 likes
PlanPremiumCountryUKDevice Operating SystemAndroid My Question or IssuePlayback features are available on my OnePlus 7t phone, I also have Spotify on one new Phillips TV and also Amazon fire stick and when I switch to listening on these devices, auto...
Plan Premium Country UK Device Operating System Android My Question or Issue Playback features are available on my OnePlus 7t phone, I also have Spotify on...
Moderator
770 Views
1 replies
0 likes
PlanFamily PremiumCountryChileDeviceMI BOX SOperating SystemAndroid 9 My Question or IssueMy song keeps playing, infinitely, even when I'm done, and it doesn't go to the next track on my playlist, this happens to me a couple of times a day.Example in...
Plan Family Premium Country Chile Device MI BOX S Operating System Android 9 My Question or Issue My song keeps playing, infinitely, even when I'm done, and it doesn't go to the next...
Moderator
3974 Views
17 replies
1 likes
