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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

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Music volume level after phone calls

Wussup Spotifiers, Wouldn’t be nice if the music volume gradually resumes after ending a call instead of playing at the same volume level? Specially if you’re on a car speakers where sounds are set to high. Would be great if users could enable/disabl...

Casual Listener

Wussup Spotifiers,   Wouldn’t  be nice if the music volume gradually resumes after ending a call instead of playing at the same volume level? Specially if you’re on a car speakers where s...

182 Views

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Playlist help

When I go to make a new playlist or add music to a playlist, it will not let me listen to part of the song. I have restarted the app multiple times, I have even unstalled the app and installed again. And I am still having this problem.

Casual Listener

When I go to make a new playlist or add music to a playlist, it will not let me listen to part of the song. I have restarted the app multiple times, I have even unstalled the app and installed again....

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"The Spotify application is not responding"

I am using a Dell XPS 8930 Desktop. I Windows 10 Home, version 21H1.I get the error message "The Spotify application is not responding" almost every day. Sometimes two or three times per day. The only thing I can do is reboot my machine. Then Spotify...

Casual Listener

I am using a Dell XPS 8930 Desktop. I Windows 10 Home, version 21H1. I get the error message "The Spotify application is not responding" almost every day. Sometimes two or three times per day. The...

Simonicus

Casual Listener

547 Views

1 replies

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Spotify Duo

Plan Premium Country U.S. Device Google pixel 5 with 5G Operating System Android 12 My Question or Issue My question is that I have a Spotify Duo plan. And i keep blocking the artists that i don't want to listen to as it partakes to the person who is...

Casual Listener

  Plan   Premium   Country   U.S.   Device   Google pixel 5 with 5G   Operating System   Android 12       My Question or Issu...

Juneau9040

Casual Listener

557 Views

3 replies

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App & Features
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change url to podcast from Anchor

We have a podcast with Music and Talk with url like https://open.spotify.com/show/0u3e5gHIqLGqzUaqLqNqbv wil it be possible to change for a more friendly URL?

Casual Listener

We have a podcast with Music and Talk with url like https://open.spotify.com/show/0u3e5gHIqLGqzUaqLqNqbv wil it be possible to change for a more friendly URL?  

337 Views

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Added my wife to my plan how does her own playlist seperate from mine

I added my wife to my plan for her to have her own Playlist and music. It keeps just pulling up my info for her to use. How do I get her acct like I paid for?

Visitor

I added my wife to my plan for her to have her own Playlist and music. It keeps just pulling up my info for her to use. How do I get her acct like I paid for?

163 Views

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Why does ctrl a no longer choose all songs of an artist but only one album?

For me this was really useful. I don't have too much data to spare, so I just went to my artist on a pc, did ctrl+a, created a playlist, downloaded it on my phone and off I went. Now I wanted to add some new songs from one artist and make a new playl...

Casual Listener

For me this was really useful. I don't have too much data to spare, so I just went to my artist on a pc, did ctrl+a, created a playlist, downloaded it on my phone and off I went. Now I wanted to add ...

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Re: downloadin

Why can't i download music for free after premium. & Listen offline. 

Casual Listener

Why can't i download music for free after premium. & Listen offline. 

167 Views

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Flooding PulseAudio with audio streams

Every time spotify client starts playing a new song, PulseAudio Volume Control gets a new audio stream, and the old audio streams are piling up. It appears that the only way to remove the old audio streams is to restart the spotify client. Is there a...

Newbie

Every time spotify client starts playing a new song, PulseAudio Volume Control gets a new audio stream, and the old audio streams are piling up. It appears that the only way to remove the old audio s...

199 Views

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Blend

Why does it say there is only one follower in one of Blends when no one left it 

Casual Listener

Why does it say there is only one follower in one of Blends when no one left it  

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CarPlay 'Good Morning' feature annoyance

When I open Spotify in CarPlay I usually want to click the Now Playing icon in the top right of the Spotify Home Screen and go to the player with whatever was on last. When I do this it jumps back out to 'Good Morning', or 'Good Afternoon' before I c...

Casual Listener

When I open Spotify in CarPlay I usually want to click the Now Playing icon in the top right of the Spotify Home Screen and go to the player with whatever was on last. When I do this it jumps back ou...

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HELP!!!

I bought spotify premium under a wrong mail and now i cant get it I had a typo in the mail name so i somehow joined spotify with a wrong mail anf now i cant use my premium please help me it was 10€ and im really sad rn that i csnt get my premium and ...

Casual Listener

I bought spotify premium under a wrong mail and now i cant get it   I had a typo in the mail name so i somehow joined  spotify with a wrong mail anf now i cant use my premium please help ...

Randomusername67

Casual Listener

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Spotify selling me Premium although I am in Premium

I have serious problems with Spotify. Every month I pay the Premium bill with my credit card. However, none of my laptops nor phones find the Premium account; instead, the app tries to sell me the Premium again. I already tried changing my password, ...

Visitor

I have serious problems with Spotify. Every month I pay the Premium bill with my credit card. However, none of my laptops nor phones find the Premium account; instead, the app tries to sell me the Pr...

gregrac

Visitor

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Regional Settings Workaround - Anybody?

Hello.... long-time subscriber and I looked for this feature way back when. But it seems that it's still not available and I find it really bizarre. So, I live in South America and while I am fluent in the local language, I do prefer content in my na...

Casual Listener

Hello.... long-time subscriber and I looked for this feature way back when. But it seems that it's still not available and I find it really bizarre.   So, I live in South America and while I a...

DarrenV

Casual Listener

715 Views

8 replies

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App & Features
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Sound Skipping

A few days ago, I noticed the sound was skipping, like a scratched or warped CD. I'm using a desktop P.C.

Casual Listener

A few days ago, I noticed the sound was skipping, like a scratched or warped CD.  I'm using a desktop P.C.

C19ruz81

Casual Listener

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My Account can't show the lyrics

HelloThis is AgnesI want to ask for help about my account. When I log in using another account in my apps, the lyrics are shown. But when I use my account , it doesn't.Can you help me?

Newbie

Hello This is Agnes I want to ask for help about my account. When I log in using another account in my apps, the lyrics are shown. But when I use my account , it doesn't. Can you help me?

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Failure to Launch

Tracker # ID 3K-153-992When I try to add the Spotify streaming channel on my 5 month new 55S31 TCL Roku TV it fails to install an icon/channel on the home page. in order to try to launch I have to return to the channel store where I selected the Spot...

Newbie

Tracker # ID 3K-153-992 When I try to add the Spotify streaming channel on my 5 month new 55S31 TCL Roku TV it fails to install an icon/channel on the home page. in order to try to launch I have to ...

243 Views

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App & Features
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Solved!! Public vs Private Playlists

I have a few private playlists that contain local file music that is not available on Spotify. If I make these playlists public will the artists get paid when these songs are played? Or should I keep them listed as private?

Visitor

I have a few private playlists that contain local file music that is not available on Spotify. If I make these playlists public will the artists get paid when these songs are played? Or should I keep...

Burlinge

Gig Goer

683 Views

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App & Features
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Can’t move songs in an enhanced playlist

I have a playlist which I have enhanced. I can add songs to it but I cannot move song in that playlist up or down. Can this please be fixed

Newbie

I have a playlist which I have enhanced. I can add songs to it but I cannot move song in that playlist up or down. Can this please be fixed

243 Views

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