Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
When you browse Metal on Android App, PC App or Web Browser, the new release albums have been updated since March 24th. I've checked on all 3 platforms.
When you browse Metal on Android App, PC App or Web Browser, the new release albums have been updated since March 24th. I've checked on all 3 platforms.
Music Fan
1623 Views
10 replies
9 likes
Mine has 200 tracks, but I am not sure if this is the usual track-limit. Has the Release Radar always 200 songs? Or maybe sometimes less or even more than that? Is there an official statement from Spotify about this?
Mine has 200 tracks, but I am not sure if this is the usual track-limit. Has the Release Radar always 200 songs? Or maybe sometimes less or even more than that? Is there an official statemen...
Roadie
2490 Views
6 replies
0 likes
My friends and I have been experiencing a similar bug recently. When we have low battery mode on Spotify will stop playing music after around 30 seconds. We tried a few tests with low battery mode on, low battery mode off, AirPods connected, and with...
My friends and I have been experiencing a similar bug recently. When we have low battery mode on Spotify will stop playing music after around 30 seconds. We tried a few tests with low battery mode on...
972 Views
0 replies
1 likes
Deluxe Edition was issued 2008, and the original album was 1996. Screenshot of incorrect data attached.
Deluxe Edition was issued 2008, and the original album was 1996. Screenshot of incorrect data attached.
Spotify Star
453 Views
1 replies
0 likes
Hi all, So one of my playlists disappeared on my Spotify. After I add the playlist again via my Spotify for Artists (several times already), it never appears and goes away again after refreshing the page... https://open.spotify.com/playlist/67QGNu5TT...
Hi all, So one of my playlists disappeared on my Spotify. After I add the playlist again via my Spotify for Artists (several times already), it never appears and goes away again after r...
298 Views
0 replies
0 likes
please add an option so that the latest song i added to the playlist will go at the beginning of the playlist not the end, i am tired to manually move each song to front
please add an option so that the latest song i added to the playlist will go at the beginning of the playlist not the end, i am tired to manually move each song to front
Music Fan
440 Views
2 replies
0 likes
Spotify should have the ability to see how many playlists and what playlists a song is in. I am a playlist curator on Spotify, and I try to avoid duplicates as much as possible. When I use a song in multiple playlists accidentally, I have to manually...
Spotify should have the ability to see how many playlists and what playlists a song is in. I am a playlist curator on Spotify, and I try to avoid duplicates as much as possible. When I use a song in ...
Spotify Star
408 Views
1 replies
0 likes
Ok, so if you’re like me, you’ve been trying to get your local files from your computer to your Spotify app on your iPhone and are super frustrated. When you Google the problem, you get the same advice – Make sure your two devices are on the same net...
Ok, so if you’re like me, you’ve been trying to get your local files from your computer to your Spotify app on your iPhone and are super frustrated. When you Google the problem, you get the same advi...
Casual Listener
1971 Views
3 replies
0 likes
I am playin an opera from the Spotify library. My setting is for "gapless playback." There is still a gap between tracks. This ruins the opera. Help.
I am playin an opera from the Spotify library. My setting is for "gapless playback." There is still a gap between tracks. This ruins the opera. Help.
Regular
6163 Views
11 replies
4 likes
I see I can block artists but can I block a genre somehow? Algorithm seems to think I would like a genre of music when there's no way I would have ever ever ever have played a single song of it intentionally. I keep blocking artists, but I keep getti...
I see I can block artists but can I block a genre somehow? Algorithm seems to think I would like a genre of music when there's no way I would have ever ever ever have played a singl...
Newbie
7887 Views
7 replies
21 likes
I've mostly stopped creating my own playlists after discovering the Song Radio feature, if there's a song I like listening to and want to hear more like it. It's been one of the best ways for me to find new music. But lately I've noticed that a lot o...
I've mostly stopped creating my own playlists after discovering the Song Radio feature, if there's a song I like listening to and want to hear more like it. It's been one of the best ways for me to f...
Regular
821 Views
1 replies
2 likes
Hello! I wanted to know if I could take advantage of the trial month for the premium even if I use a gift card. Thank you
Hello! I wanted to know if I could take advantage of the trial month for the premium even if I use a gift card. Thank you
Spotify Star
589 Views
1 replies
0 likes
Hi,I was playing downloaded albums from an android mobile without connection for years now. I just had to connect the phone to the internet once a month. But now (since the last update?) I am no longer able to play an album in the correct order anymo...
Hi, I was playing downloaded albums from an android mobile without connection for years now. I just had to connect the phone to the internet once a month. But now (since the last update?) I am no lo...
335 Views
0 replies
0 likes
So I used to have a button at the third place in that looked like a bell and upon clicking it I was shown a list of new releases by date. I don’t listen to podcasts, so the only thing in my list was released for artists I followed. Anyone know any mo...
So I used to have a button at the third place in that looked like a bell 🔔 and upon clicking it I was shown a list of new releases by date. I don’t listen to podcasts, so the only thing in my list w...
416 Views
0 replies
0 likes
After the news of the merge between Tizen and WearOS for smart watches (https://www.androidcentral.com/wear-os-google-samsung), I figured having a place for sharing ideas, news and thoughts about Spotify on the new Wear and other watch platforms in g...
After the news of the merge between Tizen and WearOS for smart watches (https://www.androidcentral.com/wear-os-google-samsung), I figured having a place for sharing ideas, news and thoughts about Spo...
Roadie
615 Views
1 replies
0 likes
I’m using apple car play to listen to Spotify in my truck (got a new truck a week ago, first one with car play). I used to be able to turn on a podcast and it would play each episode one after the other. But now it plays one and when that one is over...
I’m using apple car play to listen to Spotify in my truck (got a new truck a week ago, first one with car play). I used to be able to turn on a podcast and it would play each episode one after the ot...
Casual Listener
514 Views
2 replies
1 likes
Hallo zusammne, ich komme schon seit knapp einem Jahr keine Benachrichtigen mehr wenn ein neues Album oder Single erscheint. Weder auf dem Handy noch am Pc, habe aber alles aktiviert.Hoffe jemand hatte das selbe problem und kann helfen!
Hallo zusammne, ich komme schon seit knapp einem Jahr keine Benachrichtigen mehr wenn ein neues Album oder Single erscheint. Weder auf dem Handy noch am Pc, habe aber alles aktiviert. Hoffe jemand h...
Newbie
3934 Views
6 replies
5 likes
Hey all. On my desktop app, I'd like to access the same library I have on iOS. I just assumed they were synced but apparently they aren't. Can they be? If so, how? Thanks,Sean
Hey all. On my desktop app, I'd like to access the same library I have on iOS. I just assumed they were synced but apparently they aren't. Can they be? If so, how? Thanks, Sean
Spotify Star
584 Views
3 replies
0 likes
I installed the Spotify app on my new phone, started the app and saw that I'm already logged in in my account. How is this possible? By the way my phone has access to the internet via VPN tunnel.
I installed the Spotify app on my new phone, started the app and saw that I'm already logged in in my account. How is this possible? By the way my phone has access to the internet via VPN tunnel.
Casual Listener
695 Views
2 replies
0 likes
Hello, I have a premium account and when my son is playing a music in his car I can't play a different music I an another room. Please could you please help? Thanks
Hello, I have a premium account and when my son is playing a music in his car I can't play a different music I an another room. Please could you please help? Thanks
Casual Listener
488 Views
2 replies
0 likes
