Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

App & Features

Start a topic

Forum Posts

Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 2562 Views
  • 0 replies
  • 3 likes
  • 2562 Views
  • 0 replies
  • 3 likes

DEVELOPERS STOP STOP STOP

Will someone please get the developers to stop PROPERLY STOP!!!!!!!!! Just walk away from your keyboards and actually listen to what people are telling you.!! Your letting your ego's ruin a great app !!! I'm fed up to the back teeth with constant app...

  • Regular
  • Will someone please get the developers to stop   PROPERLY STOP!!!!!!!!!   Just walk away from your keyboards and actually listen to what people are telling you.!! Your letting your e...
  • jamesblakeymiln
  • Newbie
  • 600 Views
  • 1 replies
  • 8 likes
  • App & Features
  • 600 Views
  • 1 replies
  • 8 likes

Sorting buy all songs of an artist in searchmode.

I really liked how the old app behaved. If i was in a mood for listening to an artist i coud just type that artist in and all his/her songs would show in a long list.When i do that in the new app the top ten songs are shown and leaves you to navigate...

  • Regular
  • I really liked how the old app behaved. If i was in a mood for listening to an artist i coud just type that artist in and all his/her songs would show in a long list. When i do that in the new app t...
  • 412 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 412 Views
  • 0 replies
  • 0 likes

How to Share Links from Spotify

Share songs, albums, artists, playlists, podcasts, and your profile from the app. If you need the Spotify URI, hold the ALT key (Windows) or Option key (Mac). Mobile / Tablet:Go to what you want to share and tap the 3 dots. Choose Share. You can shar...

Share from Spotify.jpg
  • Composer
  • Share songs, albums, artists, playlists, podcasts, and your profile from the app.  If you need the Spotify URI, hold the ALT key (Windows) or Option key (Mac).   Mobile / Tablet: Go ...
  • RexFields
  • Newbie
  • 1541 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 1541 Views
  • 1 replies
  • 0 likes

[Desktop][Other] The Anthem Playbar

When the Star Wars theme is played, the playbar at the bottom turns into a lightsaber. yet when the Soviet National Anthem is played, nothing turns into a hammer and sickle. This seems to be an oversight.

  • Newbie
  • When the Star Wars theme is played, the playbar at the bottom turns into a lightsaber. yet when the Soviet National Anthem is played, nothing turns into a hammer and sickle. This seems to be an overs...
  • 361 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 361 Views
  • 0 replies
  • 0 likes

Facebook

If I post in Facebook story it does not play why is this happening

  • Newbie
  • If I post in Facebook story it does not play why is this happening
  • XPerryMental
  • Roadie
  • 449 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 449 Views
  • 1 replies
  • 0 likes

Collab playlist

Had a collab playlist and 27 hours and then some random girl added songs now all my music has been deleted anyway I can get it back

  • Newbie
  • Had a collab playlist and 27 hours and then some random girl added songs now all my music has been deleted anyway I can get it back 
  • 375 Views
  • 0 replies
  • 0 likes
  • App & Features
    Social & Random
  • 375 Views
  • 0 replies
  • 0 likes

I Hate Time Capsule

Does anyone even use this feature? When I first saw it, I was thinking it would play old songs you used to play a lot. But no, it plays music from whatever decade you “grew up in”. I do not feel nostalgic neither for this time period not any of the s...

56590A62-1FE4-488A-8C0C-11A02ACFB1DF.png
  • Roadie
  • Does anyone even use this feature?   When I first saw it, I was thinking it would play old songs you used to play a lot.   But no, it plays music from whatever decade you “grew...
  • 550 Views
  • 0 replies
  • 2 likes
  • App & Features
    Music Discussion
  • 550 Views
  • 0 replies
  • 2 likes

Metal New Release Albums not updated

When you browse Metal on Android App, PC App or Web Browser, the new release albums have been updated since March 24th. I've checked on all 3 platforms.

  • Casual Listener
  • When you browse Metal on Android App, PC App or Web Browser, the new release albums have been updated since March 24th.  I've checked on all 3 platforms.
  • Aeryon616
  • Music Fan
  • 1398 Views
  • 10 replies
  • 9 likes
  • App & Features
  • 1398 Views
  • 10 replies
  • 9 likes

How many tracks has the Release Radar?

Mine has 200 tracks, but I am not sure if this is the usual track-limit. Has the Release Radar always 200 songs? Or maybe sometimes less or even more than that? Is there an official statement from Spotify about this?

  • Casual Listener
  • Mine has 200 tracks, but I am not sure if this is the usual track-limit.   Has the Release Radar always 200 songs? Or maybe sometimes less or even more than that? Is there an official statemen...
  • hans-jürgen
  • Roadie
  • 2296 Views
  • 6 replies
  • 0 likes
  • App & Features
  • 2296 Views
  • 6 replies
  • 0 likes

[Mobile][iOS] Low Battery Mode bug

My friends and I have been experiencing a similar bug recently. When we have low battery mode on Spotify will stop playing music after around 30 seconds. We tried a few tests with low battery mode on, low battery mode off, AirPods connected, and with...

  • Newbie
  • My friends and I have been experiencing a similar bug recently. When we have low battery mode on Spotify will stop playing music after around 30 seconds. We tried a few tests with low battery mode on...
  • 934 Views
  • 0 replies
  • 1 likes
  • App & Features
  • 934 Views
  • 0 replies
  • 1 likes

Beck's Odelay album years are wrong

Deluxe Edition was issued 2008, and the original album was 1996. Screenshot of incorrect data attached.

  • Regular
  • Deluxe Edition was issued 2008, and the original album was 1996. Screenshot of incorrect data attached.
  • AdamDamon
  • Spotify Star
  • 398 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 398 Views
  • 1 replies
  • 0 likes

Playlist doesn't appear anymore on my Spotify

Hi all, So one of my playlists disappeared on my Spotify. After I add the playlist again via my Spotify for Artists (several times already), it never appears and goes away again after refreshing the page... https://open.spotify.com/playlist/67QGNu5TT...

  • Casual Listener
  • Hi all,   So one of my playlists disappeared on my Spotify. After I add the playlist again via my Spotify for Artists (several times already), it never appears and goes away again after r...
  • 271 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 271 Views
  • 0 replies
  • 0 likes

add an option for the latest song to be added at the beginning of the playlist

please add an option so that the latest song i added to the playlist will go at the beginning of the playlist not the end, i am tired to manually move each song to front

  • Music Fan
  • please add an option so that the latest song i added to the playlist will go at the beginning of the playlist not the end, i am tired to manually move each song to front
  • ripplewarprec
  • Music Fan
  • 377 Views
  • 2 replies
  • 0 likes
  • App & Features
  • 377 Views
  • 2 replies
  • 0 likes

A Feature That Allows You To See What Playlists Of Yours A Song Is In

Spotify should have the ability to see how many playlists and what playlists a song is in. I am a playlist curator on Spotify, and I try to avoid duplicates as much as possible. When I use a song in multiple playlists accidentally, I have to manually...

  • Newbie
  • Spotify should have the ability to see how many playlists and what playlists a song is in. I am a playlist curator on Spotify, and I try to avoid duplicates as much as possible. When I use a song in ...
  • AdamDamon
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 373 Views
  • 1 replies
  • 0 likes

Moving Local Files to an iPhone

Ok, so if you’re like me, you’ve been trying to get your local files from your computer to your Spotify app on your iPhone and are super frustrated. When you Google the problem, you get the same advice – Make sure your two devices are on the same net...

  • Casual Listener
  • Ok, so if you’re like me, you’ve been trying to get your local files from your computer to your Spotify app on your iPhone and are super frustrated. When you Google the problem, you get the same advi...
  • loreve
  • Casual Listener
  • 1869 Views
  • 3 replies
  • 0 likes
  • App & Features
  • 1869 Views
  • 3 replies
  • 0 likes

Gapless Playback still leaves gap between tracks

I am playin an opera from the Spotify library. My setting is for "gapless playback." There is still a gap between tracks. This ruins the opera. Help.

  • Regular
  • I am playin an opera from the Spotify library. My setting is for "gapless playback." There is still a gap between tracks. This ruins the opera.   Help.
  • crobannon
  • Regular
  • 5812 Views
  • 11 replies
  • 4 likes
  • App & Features
  • 5812 Views
  • 11 replies
  • 4 likes

Block Genre

I see I can block artists but can I block a genre somehow? Algorithm seems to think I would like a genre of music when there's no way I would have ever ever ever have played a single song of it intentionally. I keep blocking artists, but I keep getti...

  • Casual Listener
  • I see I can block artists  but can I block a genre somehow?  Algorithm seems to think I would like a genre of music when there's no way I would have ever ever ever have  played a singl...
  • filipesoares
  • Newbie
  • 7577 Views
  • 7 replies
  • 21 likes
  • App & Features
  • 7577 Views
  • 7 replies
  • 21 likes

Did Spotify recently change its Song Radio algorithm?

I've mostly stopped creating my own playlists after discovering the Song Radio feature, if there's a song I like listening to and want to hear more like it. It's been one of the best ways for me to find new music. But lately I've noticed that a lot o...

  • Regular
  • I've mostly stopped creating my own playlists after discovering the Song Radio feature, if there's a song I like listening to and want to hear more like it. It's been one of the best ways for me to f...
  • davidaxxa
  • Regular
  • 738 Views
  • 1 replies
  • 2 likes
  • App & Features
  • 738 Views
  • 1 replies
  • 2 likes

Spotify Gift Card

Hello! I wanted to know if I could take advantage of the trial month for the premium even if I use a gift card. Thank you

  • Visitor
  • Hello! I wanted to know if I could take advantage of the trial month for the premium even if I use a gift card. Thank you 
  • AdamDamon
  • Spotify Star
  • 558 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 558 Views
  • 1 replies
  • 0 likes

Only random playback without connection

Hi,I was playing downloaded albums from an android mobile without connection for years now. I just had to connect the phone to the internet once a month. But now (since the last update?) I am no longer able to play an album in the correct order anymo...

  • Visitor
  • Hi, I was playing downloaded albums from an android mobile without connection for years now. I just had to connect the phone to the internet once a month. But now (since the last update?) I am no lo...
  • 302 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 302 Views
  • 0 replies
  • 0 likes