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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 1485 Views
  • 0 replies
  • 2 likes
  • 1485 Views
  • 0 replies
  • 2 likes

Duo plan

My daughter and I both have premium accounts that I pay for. I want to switch over to duo plan, does it automatically switch her over once she joins or do I have to cancel the plan she's on now so I won't keep getting charged for that one?

  • Visitor
  • My daughter and I both have premium accounts that I pay for. I want to switch over to duo plan, does it automatically switch her over once she joins or do I have to cancel the plan she's on now so I ...
  • 144 Views
  • 0 replies
  • 0 likes
  • 144 Views
  • 0 replies
  • 0 likes

Logged into Spotify today and I see front and center: LGBTQ plus and black icons of music

Logged into Spotify today and I see front and center: LGBTQ+ and black icons of music. Are you kidding me Spotify? Please tell me how I can remove this immediately.

  • Casual Listener
  • Logged into Spotify today and I see front and center: LGBTQ+ and black icons of music. Are you kidding me Spotify? Please tell me how I can remove this immediately.
  • RetLEO
  • Newbie
  • 324 Views
  • 2 replies
  • 4 likes
  • 324 Views
  • 2 replies
  • 4 likes

Downgrading Spotify in May 2023

I have found others posts on this topic but they are all outdated/don't work anymore. I have tried the ui.experience_override="classic" but the app just creates a temp file for the preferences. Spotify devs seem to be taking down links to old version...

  • Newbie
  • I have found others posts on this topic but they are all outdated/don't work anymore. I have tried the ui.experience_override="classic" but the app just creates a temp file for the preferen...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Dragging Playlists In The Folder Back To The Library

I created a folder in my library and moved a few playlists into the folder. now i drag the playlists in the folder back to the library but it doesn't work. It remains in the folder.

  • Newbie
  • I created a folder in my library and moved a few playlists into the folder. now i drag the playlists in the folder back to the library but it doesn't work. It remains in the folder.
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes

List of all the flaws of Spotify.

Heres is a list of all the things i dislike about spotify.This list will be updated as I continue to use spotify.Hopefully the mods arent malicious and wont close this.i feel they will though because they dont have a good history of being able to han...

  • Newbie
  • ...ake it public for others to see. •WHY does the desktop app not play radio stations in the same way the mobile app does? desktop will play 15 songs, then repeat them. mobile will continue to play.. •S...
  • kaworu_bloodpaw
  • Roadie
  • 242 Views
  • 1 replies
  • 0 likes
  • bad
    flaws
    not my choice
    why force this upon me
  • 242 Views
  • 1 replies
  • 0 likes

Edit playlist with visible album covers

I think it would be a great idea to actually be able to see the album covers and not just the titles of the songs when editing your playlist. Then you can see which song it is way easier and you’ll be able to arrange them based on the looks and color...

  • Casual Listener
  • I think it would be a great idea to actually be able to see the album covers and not just the titles of the songs when editing your playlist. Then you can see which song it is way easier and you’ll b...
  • 238 Views
  • 0 replies
  • 2 likes
  • 238 Views
  • 0 replies
  • 2 likes

Something went wrong with loading everything

Sooo for like 2 weeks I have been having problems with dekstop app, on 2 different computers.When I listen to the whole discography, a few times a day I get: 'Something went wrong while loading the artist's discography', when I click any artist I get...

  • Roadie
  • Sooo for like 2 weeks I have been having problems with dekstop app, on 2 different computers. When I listen to the whole discography, a few times a day I get:  'Something went wrong while load...
  • 186 Views
  • 0 replies
  • 1 likes
  • Windows 10 Application
  • 186 Views
  • 0 replies
  • 1 likes

Protecting against direct song selection

Hi, i like to use Spotify Linux Client for a party.How can i disable/protect against direct song selection.Instead, the selected song should be added to the playlist. Thank you.

  • Visitor
  • Hi, i like to use Spotify Linux Client for a party. How can i disable/protect against direct song selection. Instead, the selected song should be added to the playlist.   Thank you.
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

Recover old playlists

Hello, would you please consider making an option to recover playlists that are older than 90 days? I would like to look at my older playlists from previous years but they are deleted. And i know a lot of people that would like to do that too, becaus...

  • Newbie
  • Hello, would you please consider making an option to recover playlists that are older than 90 days? I would like to look at my older playlists from previous years but they are deleted. And i know a l...
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

Cannot login anymore

Hello!Suddenly I cannot login into my Spotify account anymore.Error message: 22My system: Mac OSX 10.9.5 Mavericks.Due to several projects that i am still working on as a professional musician,I cannot update my system at the moment.What else can I d...

  • Newbie
  • Hello! Suddenly I cannot login into my Spotify account anymore. Error message: 22 My system: Mac OSX 10.9.5 Mavericks. Due to several projects that i am still working on as a professional musicia...
  • AZFinn
  • Newbie
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

spotify bugs : not possible to choose for music

Today, my spotify account is bugged. There is only one song displayed, even if i choose another track... it is always the same track that is played...Crazy!

  • Visitor
  • Today, my spotify account is bugged. There is only one song displayed, even if i choose another track... it is always the same track that is played... Crazy!
  • user-removed
  • Not applicable
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Liked songs button is gone, new mobile app experience is disappointing

Hello, Listening to this app for 9 years, and loving it until the latest update. As a user, the only interaction I could take with songs was eighter adding to a list or liking it. Now one of them is removed like it's nothing, and most of my Spotify m...

  • Newbie
  • Hello,    Listening to this app for 9 years, and loving it until the latest update.  As a user, the only interaction I could take with songs was eighter adding to a list or liking it...
  • kirkja
  • Music Fan
  • 433 Views
  • 3 replies
  • 1 likes
  • "Now Playing"
    "playlist"
    Feedback
    Liked songs from old to new
    mobile app
  • 433 Views
  • 3 replies
  • 1 likes

Liked Songs Issue

For some reason, my liked songs are suddenly playing songs I haven't liked. This is not something I really wanted, and it appears that enhancement or something is on when I look at the songs playing. There isn't a button to turn it off though. Versio...

  • Casual Listener
  • For some reason, my liked songs are suddenly playing songs I haven't liked. This is not something I really wanted, and it appears that enhancement or something is on when I look at the songs playing....
  • Mint3
  • Casual Listener
  • 176 Views
  • 2 replies
  • 1 likes
  • 176 Views
  • 2 replies
  • 1 likes

Playback Option Not Present in iOS App Settings?

I was going to go into the EQ settings to change them to optimise the sound for my new speaker, but I realised that the playback option in settings which is the folder which has music quality, download quality and EQ in it is gone? Does anyone have a...

  • Regular
  • I was going to go into the EQ settings to change them to optimise the sound for my new speaker, but I realised that the playback option in settings which is the folder which has music quality, downlo...
  • albertcurwood
  • Regular
  • 968 Views
  • 1 replies
  • 0 likes
  • eq
    playback
    settings
  • 968 Views
  • 1 replies
  • 0 likes

Turn off Made For You

How can I turn off the made for you function? It's become so repetitive, putting songs it thinks I like in multiple playlists. I've been banning artists I like just so I don't hear the same 2 songs from them across 5 different playlists. I just want ...

  • Casual Listener
  • How can I turn off the made for you function? It's become so repetitive, putting songs it thinks I like in multiple playlists. I've been banning artists I like just so I don't hear the same...
  • Xxkittenmittonsxx
  • Casual Listener
  • 1638 Views
  • 1 replies
  • 20 likes
  • 1638 Views
  • 1 replies
  • 20 likes

I don't want to be recommended shity podcasts

Hi, Is there a way to dislike or by any means stop spotify from playing pods that I don't like.If I play the latest episode of a pod that I do like, when it's finished spotify play another episode of another podcast that I've listened to before. But ...

  • Newbie
  • Hi,    Is there a way to dislike or by any means stop spotify from playing pods that I don't like. If I play the latest episode of a pod that I do like, when it's finished spotify play a...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

"What's New" on Mac

Why can't I access this feature on Mac? Drives my crazy that the button is only on iPhone / iPad.

  • Casual Listener
  • Why can't I access this feature on Mac? Drives my crazy that the button is only on iPhone / iPad.
  • Mat738
  • Casual Listener
  • 275 Views
  • 2 replies
  • 0 likes
  • 275 Views
  • 2 replies
  • 0 likes

My repeat button won’t turn off after I keep hitting the button it keeps turning back on

So I’ve been having this issue with Apple Music and Spotify I switched to Spotify because of this reason it was just working fine now all of a sudden it just won’t turn off I hit the repeat button it has a 1 then I hit it again and then it turns off ...

  • Newbie
  • So I’ve been having this issue with Apple Music and Spotify I switched to Spotify because of this reason it was just working fine now all of a sudden it just won’t turn off I hit the repeat button it...
  • 303 Views
  • 0 replies
  • 2 likes
  • 303 Views
  • 0 replies
  • 2 likes

Cant play song?

New here,I found a song but it wont play.I downloaded it but I cant find the file and it wont play here.Help!!

  • Visitor
  • New here,I found a song but it wont play.I downloaded it but I cant find the file and it wont play here.Help!!
  • Prague
  • Community Legend
  • 288 Views
  • 1 replies
  • 1 likes
  • 288 Views
  • 1 replies
  • 1 likes