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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

3721 Views

0 replies

4 likes

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Right Sidebar

Hello everyone! I recently downloaded the newest desktop app for Mac. When I downloaded it, it showed the song I was currently playing on the right side of the screen in a vertical sidebar. I accidentally clicked out of it. Does anyone know how to ge...

Visitor

Hello everyone! I recently downloaded the newest desktop app for Mac. When I downloaded it, it showed the song I was currently playing on the right side of the screen in a vertical sidebar. I acciden...

SaintPeter

Casual Listener

4016 Views

10 replies

9 likes

  • 4016 Views
  • 10 replies
  • 9 likes

Playlist Search Function

I’m sure this has been covered in other topics/ forums but I’m struggling to find a recent solution.the ability to swipe down and search for artists or songs within a playlist is no longer available on my iPad, iPhone, or web. I have tried to delete ...

Visitor

I’m sure this has been covered in other topics/ forums but I’m struggling to find a recent solution. the ability to swipe down and search for artists or songs within a playlist is no longer availabl...

SpeedyG

Newbie

422 Views

2 replies

1 likes

  • 422 Views
  • 2 replies
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Landscape orientation removed from iOS. Have it back please

Hi I understand the automatic orientation has been removed recently and I’m not happy with it (actually, I am extremely disappointed).Can we have it back ?It’s not only a question of being user friendly, it’s also a question of security: When I’m dri...

Casual Listener

Hi    I understand the automatic orientation has been removed recently and I’m not happy with it (actually, I am extremely disappointed). Can we have it back ? It’s not only a question ...

Blaz3r

Casual Listener

4035 Views

2 replies

9 likes

iOS landscape mode
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  • 9 likes

Y'all need to fire all your UI designers!

Spotify has the worst UI I've ever seen. It has always been extremely ugly to look at and confusing to use but this latest update makes it exponentially worse and I didn't think that would be possible. The library view is horrible, the tiny art that ...

Regular

Spotify has the worst UI I've ever seen. It has always been extremely ugly to look at and confusing to use but this latest update makes it exponentially worse and I didn't think that would be possibl...

276 Views

0 replies

7 likes

  • 276 Views
  • 0 replies
  • 7 likes

Landscape view for audio car playing songs

Hello there folks.I have spotify 8.8.36.571 version updated today with a familiar premium plan and a Pioneer SPH-C10BT that uses a smart-phone to operate it with Pioneer Smart Sync. It can use all music apps, less spotify, because it cannot has lands...

Casual Listener

Hello there folks. I have spotify 8.8.36.571 version updated today with a familiar premium plan and a Pioneer SPH-C10BT that uses a smart-phone to operate it with Pioneer Smart Sync. It can use all ...

326 Views

0 replies

1 likes

audio
Car
future
Ideas
landscape
Pioneer
releases
view
  • 326 Views
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Subscriber of 8 years wants the heart back.

Spotify is falling victim to the threat of over-engineering. If it ain’t broke don’t fix it, haven’t you heard? I don’t care about executive pressure, or the necessity to be making periodic changes. This change is not good. first off, I can’t tell wh...

Casual Listener

Spotify is falling victim to the threat of over-engineering. If it ain’t broke don’t fix it, haven’t you heard? I don’t care about executive pressure, or the necessity to be making periodic changes. ...

mrjjbigley

Casual Listener

1507 Views

9 replies

18 likes

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  • 9 replies
  • 18 likes

Issues with Spotify Control in Car

I am reaching out due to an issue I have been experiencing while trying to use Spotify in my car. I am currently using an iPhone 12 Pro Max with the latest software updates installed, and both the phone and the Spotify app are up to date. The problem...

Visitor

I am reaching out due to an issue I have been experiencing while trying to use Spotify in my car.   I am currently using an iPhone 12 Pro Max with the latest software updates installed, and bo...

222 Views

0 replies

0 likes

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Solved!! Where are the settings in the new desktop interface?

Where are the settings in the new desktop interface? In the working interface, they used to be in the top right menu, but not any more and I can't find them anywhere else.-(

Music Fan

Where are the settings in the new desktop interface?   In the working interface, they used to be in the top right menu, but not any more and I can't find them anywhere else.-(  

Appo007

Casual Listener

12507 Views

3 replies

0 likes

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  • 3 replies
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New mobile app horizontal tile design

The new design is now horizontal side scroller for mobile app and I dislike this very much as it doesnt leave me where I last scrolled it starts it all over making me lose my place in searching. information is less visible compared to the previous ti...

Visitor

The new design is now horizontal side scroller for mobile app and I dislike this very much as it doesnt leave me where I last scrolled it starts it all over making me lose my place in searching. info...

Blaz3r

Casual Listener

511 Views

1 replies

3 likes

  • 511 Views
  • 1 replies
  • 3 likes

"Your Shows" doesn't reflect podcasts I listen to

I follow 3 podcasts. 1 of the 3 - which I listen to often - never shows up under Home > Your Shows. There are 5 podcasts that do show up there, 2 of which are the other podcasts I follow (1 of which I also listen to often). Of the other 3 that always...

Newbie

I follow 3 podcasts. 1 of the 3 - which I listen to often - never shows up under Home > Your Shows. There are 5 podcasts that do show up there, 2 of which are the other podcasts I follow (1 of whi...

sukuremu

Casual Listener

369 Views

1 replies

1 likes

  • 369 Views
  • 1 replies
  • 1 likes

Banning suggested podcasts, songs and artists

There is too much trash that Spotify pushes under "You may like" or in daily mixes. Horrifying suggestions. Spotify must allow for an option to remove a suggested podcast, or ban a song/artist, immediately!!! iOS only has an option not to play an art...

Newbie

There is too much trash that Spotify pushes under "You may like" or in daily mixes. Horrifying suggestions. Spotify must allow for an option to remove a suggested podcast, or ban a song/artist, immed...

sukuremu

Casual Listener

205 Views

1 replies

2 likes

  • 205 Views
  • 1 replies
  • 2 likes

My hulu

I had the premium Spotify account with hulu included.. I was going to get a duo plan but ended up changing my mind and lost access... How can I get this back? Please help.

Visitor

I had the premium Spotify account with hulu included.. I was going to get a duo plan but ended up changing my mind and lost access...    How can I get this back? Please help.

Billy-J

Spotify Star

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
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Picked for you... really

On my iOS Home Screen I get "Picked For You" occupying a chunk of the screen, seemingly promoting a playlist from a Netflix production. I'm guessing some money has changed hands to advertise to premium subscribers. Helpfully there's an option to say ...

Music Fan

On my iOS Home Screen I get "Picked For You" occupying a chunk of the screen, seemingly promoting a playlist from a Netflix production. I'm guessing some money has changed hands to advertise to premi...

Dantpool

Gig Goer

747 Views

1 replies

4 likes

  • 747 Views
  • 1 replies
  • 4 likes

ads when playing music on Premium

Every so often -- including yesterday -- I get an ad (for a grocery store) when playing music. My Premium subscription is paid up. Why is this happening, when the reason I'm paying to have the music be ad free? Thanks.

Newbie

Every so often -- including yesterday -- I get an ad (for a grocery store) when playing music. My Premium subscription is paid up. Why is this happening, when the reason I'm paying to have the music ...

162 Views

0 replies

0 likes

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Revert desktop app

Hello.I'll keep it short : the new desktop app is terrible.First of all,as someone who use their pc in public space I log back in quite often and having to go through a chrome window to get me to my app is both unecessary friction and horrible design...

Casual Listener

Hello. I'll keep it short : the new desktop app is terrible. First of all,as someone who use their pc in public space I log back in quite often and having to go through a chrome window to get m...

harglebargle

Music Fan

1240 Views

11 replies

9 likes

  • 1240 Views
  • 11 replies
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Spotify Connect is still not fixed

Me and many other users have been facing issue with Spotify Connect feature on PC client for months. And recently issue topic was closed by moderator and they said, that it was fixed in the latest version of client. However, after clean install and e...

Casual Listener

Me and many other users have been facing issue with Spotify Connect feature on PC client for months. And recently issue topic was closed by moderator and they said, that it was fixed in the latest ve...

MetalSamurai27

Casual Listener

281 Views

2 replies

0 likes

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Connection issues

For some reason my spotify started connecting to a different iPhone and i don’t know why? It was working perfectly fine and then all of a sudden it connected to a different device and i cant change it. I forgot my airpods and restarted them, i restar...

Visitor

For some reason my spotify started connecting to a different iPhone and i don’t know why? It was working perfectly fine and then all of a sudden it connected to a different device and i cant change i...

kaworu_bloodpaw

Roadie

235 Views

1 replies

0 likes

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  • 1 replies
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Exits to home screen

When on a playlist and close spotify (left running in background) and i reopen it why is it opening on the home screen rather than the playlist i was on. I ha e re installed the app. I will not be clearing the data as im not willing to lose my playli...

Casual Listener

When on a playlist and close spotify (left running in background) and i reopen it why is it opening on the home screen rather than the playlist i was on. I ha e re installed the app.  I will no...

199 Views

0 replies

1 likes

  • 199 Views
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Reset Discover Weekly or allow to modify preferences

I got a premium account for 6 years now. I enjoyed listening to the Discover Weekly playlist until lately. Since couples months, I get really bad suggestions (like german folk / polish **bleep** or other foreign music I dislike). I keep pushing the d...

Newbie

I got a premium account for 6 years now. I enjoyed listening to the Discover Weekly playlist until lately. Since couples months, I get really bad suggestions (like german folk / polish **bleep** or o...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Desktop app album art preview is broken now

A new update to the Spotify UI broke the "expanded" album art preview, and it no longer scales with the left panel size. [YouTube]I am not the only person with this bug as reported by someone else.This bug occurs on my Windows 10 device

Regular

A new update to the Spotify UI broke the "expanded" album art preview, and it no longer scales with the left panel size. [YouTube] I am not the only person with this bug as reported by someone else....

-ozo97n_z6np

Newbie

345 Views

2 replies

3 likes

  • 345 Views
  • 2 replies
  • 3 likes