Announcements

Help Wizard

Step 1

NEXT STEP

App & Features

Start a topic

Forum Posts

Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

4064 Views

0 replies

5 likes

  • 4064 Views
  • 0 replies
  • 5 likes

Desktop app album art preview is broken now

A new update to the Spotify UI broke the "expanded" album art preview, and it no longer scales with the left panel size. [YouTube]I am not the only person with this bug as reported by someone else.This bug occurs on my Windows 10 device

Regular

A new update to the Spotify UI broke the "expanded" album art preview, and it no longer scales with the left panel size. [YouTube] I am not the only person with this bug as reported by someone else....

-ozo97n_z6np

Newbie

370 Views

2 replies

3 likes

  • 370 Views
  • 2 replies
  • 3 likes

Cancel

I canceled my subscription after the monthly charge. And instead of letting me finish the month of my family plan I was charged the full $17.50. I Paid for the month and I deserve the rest of the month. I will not recommend spotify due to this Dishon...

Visitor

I canceled my subscription after the monthly charge. And instead of letting me finish the month of my family plan I was charged the full $17.50.    I Paid for the month and I deserve the ...

user-removed

Not applicable

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Song won’t load on dash and can’t skip on steering wheel fiat 500

Plays fine through usb cane but can’t skip tracks on steering wheel fiat 500 2015 also won’t show song on dash

Newbie

Plays fine through usb cane but can’t skip tracks on steering wheel fiat 500 2015 also won’t show song on dash 

Sendittostephen

Newbie

314 Views

1 replies

1 likes

  • 314 Views
  • 1 replies
  • 1 likes

Problems resuming play of Liked songs

I have 4000 Liked songs. I set the Sort option for them "by Album". I then want to play the ENTIRE set of Liked songs, over a series of Spotify sessions. The problem is that, every time I switch playback device (from my Bluetooth speaker to the Spoti...

Visitor

I have 4000 Liked songs.  I set the Sort option for them "by Album".  I then want to play the ENTIRE set of Liked songs, over a series of Spotify sessions.  The problem is that, every ...

186 Views

0 replies

0 likes

  • 186 Views
  • 0 replies
  • 0 likes

Downloaded songs not playing offline

Hello there, I have an issue where I cannot play the download songs/podcasts I have offline. This has been an ongoing issue for a month. I am only able to reconnect and listen to the content, once I'm reconnected to wifi. I have performed multiple fa...

Casual Listener

Hello there,  I have an issue where I  cannot play the download songs/podcasts I have offline. This has been an ongoing issue for a month. I am only able to reconnect and listen to the con...

226 Views

0 replies

0 likes

  • 226 Views
  • 0 replies
  • 0 likes

Random songs playing

I have a problem when I play from an artists "homepage" in this case Slipknot as in i press on one of their most played songs at some point i shuffles other artists songs into the play experience is there a way to turn that of or is it an bug. I'm on...

Newbie

I have a problem when I play from an artists "homepage" in this case Slipknot as in i press on one of their most played songs at some point i shuffles other artists songs into the play experience is ...

188 Views

0 replies

0 likes

  • 188 Views
  • 0 replies
  • 0 likes

Spotify premium free trial

I’ve just purchased Spotify premium free trial for three months and I’ve been given the receipt for it however it doesn’t work in the app on my phone

Visitor

I’ve just purchased Spotify premium free trial for three months and I’ve been given the receipt for it however it doesn’t work in the app on my phone 

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Videos stopped playing/showing

Hi all, My Spotify has randomly stopped showing videos for podcasts, lyric info etc. I have checked audio quality and canvas, both ate correct settings but still nothing Any suggestions?

Visitor

Hi all,   My Spotify has randomly stopped showing videos for podcasts, lyric info etc. I have checked audio quality and canvas, both ate correct settings but still nothing   Any suggest...

208 Views

0 replies

0 likes

  • 208 Views
  • 0 replies
  • 0 likes

Wifi speaker shows up on my phone nut not wife's phone.

Hi, Was hoping someone here could help.I have an echo dot 2nd gen that i use as a wifi speaker, it shows up in my device list on spotify and works perfectly but its not showing up on my wife's iphone. We are connecred to same wifi and some other devi...

Visitor

Hi,   Was hoping someone here could help. I have an echo dot 2nd gen that i use as a wifi speaker, it shows up in my device list on spotify and works perfectly but its not showing up on my wi...

168 Views

0 replies

0 likes

  • 168 Views
  • 0 replies
  • 0 likes

Security

My wife’s account just got hacked. I was looking to set up OTP/MFA/Two Factor authentication but can’t find out how to do this. Any help welcome

Visitor

My wife’s account just got hacked. I was looking to set up OTP/MFA/Two Factor authentication but can’t find out how to do this. Any help welcome

user-removed

Not applicable

681 Views

2 replies

2 likes

  • 681 Views
  • 2 replies
  • 2 likes

Recommended Playlists

I honestly cannot believe how listening to sleeping music for like a week months ago completely **bleep** up all of my recommendations and literally all of my daily mixes other than 1 of them and even that is littered with sleeping music. It is such ...

Visitor

I honestly cannot believe how listening to sleeping music for like a week months ago completely **bleep** up all of my recommendations and literally all of my daily mixes other than 1 of them and eve...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Fix for sound fades midplay

Go to Settings. Go to Notifications.Go to sound volume and reduce or prob best cancelling to 0

Visitor

Go to Settings. Go to Notifications.Go to sound volume and reduce or prob best cancelling to 0

174 Views

0 replies

0 likes

  • 174 Views
  • 0 replies
  • 0 likes

Recently played

Can anyone help me find my recently played podcasts? I could see them a few days ago before the app updated but I can only see recently played music now and not podcasts. Any advice? thanks

Newbie

Can anyone help me find my recently played podcasts? I could see them a few days ago before the app updated but I can only see recently played music now and not podcasts. Any advice?  thanks&nb...

221 Views

0 replies

1 likes

  • 221 Views
  • 0 replies
  • 1 likes

Multi-selecting songs

I have read everywhere that to add multiple songs to a playlist at the same time, for Apple users you hold the command key and start selecting, which does not work. None of the special keys seem to do this. I want to transfer my liked songs to an act...

Visitor

I have read everywhere that to add multiple songs to a playlist at the same time, for Apple users you hold the command key and start selecting, which does not work.  None of the special keys see...

AdamDamon

Community Legend

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Spotify month view in library

Hi, we have an MG and are not happy with the way Spotify is interacting with it. When trying to find a song in the library it lists songs or albums listened to by month and doesn’t give the same layout as the phone app. So frustrating and challenging...

Newbie

Hi, we have an MG and are not happy with the way Spotify is interacting with it. When trying to find a song in the library it lists songs or albums listened to by month and doesn’t give the same layo...

231 Views

0 replies

0 likes

  • 231 Views
  • 0 replies
  • 0 likes

Spotify Web Silent Hi-Fi Tests?

Spotify web has historically provided higher audio quality than the applications: https://support.spotify.com/us/article/audio-quality/ However, around the time Spotify removed Neil Young, I noticed two things: 1. Spotify web works on mobile 2. Since...

Regular

Spotify web has historically provided higher audio quality than the applications: https://support.spotify.com/us/article/audio-quality/   However, around the time Spotify removed Neil Young,...

Blacklabel78

Gig Goer

785 Views

3 replies

2 likes

App & Features
  • 785 Views
  • 3 replies
  • 2 likes

Solved!! Hi Fi?

Hard to believe that we were promised to get hifi this year and it might not come. Any comments from developers?

Newbie

Hard to believe that we were promised to get hifi this year and it might not come. Any comments from developers?

Blacklabel78

Gig Goer

2291 Views

10 replies

12 likes

App & Features
  • 2291 Views
  • 10 replies
  • 12 likes

Like Button Removal

Yo, I didn’t get the changes on my version but my friend did and he wont stop complaining about them please change them back so he’ll shut up. Also, I thought the heart symbol on the song was perfectly placed and easy to access so I’d probably be kin...

Visitor

Yo, I didn’t get the changes on my version but my friend did and he wont stop complaining about them please change them back so he’ll shut up. Also, I thought the heart symbol on the song was perfect...

Blacklabel78

Gig Goer

9975 Views

24 replies

56 likes

  • 9975 Views
  • 24 replies
  • 56 likes

Spotify update

This new Spotify update is kinda trash not gonna lie the last version was better

Visitor

This new Spotify update is kinda trash not gonna lie 😕 the last version was better

Tepes

Casual Listener

503 Views

2 replies

5 likes

  • 503 Views
  • 2 replies
  • 5 likes