Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

App & Features

Start a topic

Forum Posts

Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 2263 Views
  • 0 replies
  • 3 likes
  • 2263 Views
  • 0 replies
  • 3 likes

Click/tap and drag to add songs to playlists/queue/remove from playlist. Shuffle queue

If you could click/drag a box to select multiple songs to add or remove from playlist or queue, it would speed up making playlists and editing them for when your tastes inevitably change. This feature would make the UI more intuitive to the average u...

  • Newbie
  • If you could click/drag a box to select multiple songs to add or remove from playlist or queue, it would speed up making playlists and editing them for when your tastes inevitably change. This featur...
  • 299 Views
  • 0 replies
  • 0 likes
  • 299 Views
  • 0 replies
  • 0 likes

Avoid artist

How to avoid artist? There are several artists, that I don't want to listen to. Is there a way how to.

  • Visitor
  • How to avoid artist? There are several artists, that I don't want to listen to. Is there a way how to. 😀
  • PlatinumMillz
  • Gig Goer
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Let other apps play in the background while Spotify is open

On iOS at least, If I’m listening to something from another app like a video from YouTube playing in the background, when I switch to Spotify that audio is paused and Spotify is prioritized. That’s the case any time I open or switch to it. It’s prett...

  • Gig Goer
  • On iOS at least, If I’m listening to something from another app like a video from YouTube playing in the background, when I switch to Spotify that audio is paused and Spotify is prioritized. That’s t...
  • 383 Views
  • 0 replies
  • 0 likes
  • 383 Views
  • 0 replies
  • 0 likes

bug music display

La parte superiore della schermata principale di spotify presenta un problema: nelle griglie in cui ci dovrebbero essere gli elementi più ascoltati di recente, è presente invece altro. Ciò mi porta a pensare che sia un bug di Spotify. Chiedo gentilme...

  • Visitor
  • La parte superiore della schermata principale di spotify presenta un problema: nelle griglie in cui ci dovrebbero essere gli elementi più ascoltati di recente, è presente invece altro. Ciò mi porta a...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Community Mailer Spam E-Mails

Spotify Team: DEACTIVATE those spam E-Mails from Community Mailer that i am getting since I once posted in this forum today. I haver turned them on.Deactivate them for my account!!!!

  • Casual Listener
  • Spotify Team: DEACTIVATE those spam E-Mails from Community Mailer that i am getting since I once posted in this forum today. I haver turned them on. Deactivate them for my account!!!!
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

Radio

I no longer have a go to radio option on my playlists even though all the support articles by Spotify state this still exists. Any suggestions?

  • Music Fan
  • I no longer have a go to radio option on my playlists even though all the support articles by Spotify state this still exists. Any suggestions?
  • Loza1987
  • Casual Listener
  • 263 Views
  • 1 replies
  • 1 likes
  • 263 Views
  • 1 replies
  • 1 likes

Auto Enhance Option

I loved the auto enhance option in my personal libraries but now it's gone. Who's with me that the auto enhance option should be put back on?!

  • Casual Listener
  • I loved the auto enhance option in my personal libraries but now it's gone. Who's with me that the auto enhance option should be put back on?!
  • KatesHere
  • Community Legend
  • 220 Views
  • 3 replies
  • 0 likes
  • 220 Views
  • 3 replies
  • 0 likes

If we must have the social media feed homepage, can the sound not autoplay on scroll?

I do not like the social media feed style homepage, but if we are going to have it, can the sound not auto play as soon as I scroll on the home page? I don’t want to be jump-scared a foot in the air by whatever song Spotify happens to recommend me ev...

  • Casual Listener
  • I do not like the social media feed style homepage, but if we are going to have it, can the sound not auto play as soon as I scroll on the home page? I don’t want to be jump-scared a foot in the air ...
  • Tynancor
  • Casual Listener
  • 769 Views
  • 8 replies
  • 24 likes
  • 769 Views
  • 8 replies
  • 24 likes

Scrolling feature

The scrolling feature on the Spotify Home Screen is absolutely terrible. I will be switching to Amazon music or Apple Music if this does not change. Spotify, you have been the best music app for many years. Please don’t throw it all away with the scr...

  • Casual Listener
  • The scrolling feature on the Spotify Home Screen is absolutely terrible. I will be switching to Amazon music or Apple Music if this does not change. Spotify, you have been the best music app for many...
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

problems to pay my suscription

I tried many times to pay my suscription with different cards (debit and credit cards), and nothing hapenned, I'm from argentina and I already had a spotify active account with a premiun plan, this is very annoying. Please could you help me to solve ...

  • Newbie
  • I tried many times to pay my suscription with different cards (debit and credit cards), and nothing hapenned, I'm from argentina and I already had a spotify active account with a premiun plan, this i...
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Visible Folders

I have a suggestion! I recently started using folders but realized nobody can see them on my profile. For me, my playlists are very important and I'd like for it to be known that some belong in one group, they share feelings and stories. Maybe it sho...

  • Visitor
  • I have a suggestion! I recently started using folders but realized nobody can see them on my profile. For me, my playlists are very important and I'd like for it to be known that some belong in one g...
  • 158 Views
  • 0 replies
  • 3 likes
  • 158 Views
  • 0 replies
  • 3 likes

AD SKIP GLITCH!!!

If you close the application on pc and re-open it while an ad is playing, you can skip it.

  • Newbie
  • If you close the application on pc and re-open it while an ad is playing, you can skip it.
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Variety

So https://www.jango.com/ has a variety circle or toggle that says you can change the variety by 100% or is little as one or zero percent on the radio selection. I wish that Spotify would offer this because some playlists have a wide range of variety...

  • Music Fan
  • So https://www.jango.com/  has a variety circle or toggle that says you can change the variety by 100% or is little as one or zero percent on the radio selection. I wish that Spotify would offer...
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

Need to have a song twice in a playlist

I teach a workout routine and I need to repeat a song twice in a playlist (to do the right leg then the left leg). I used to be able to “add anyway” and now that option is gone. What can I do?

  • Visitor
  • I teach a workout routine and I need to repeat a song twice in a playlist (to do the right leg then the left leg). I used to be able to “add anyway” and now that option is gone. What can I do?
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Waze keeps launching whenever I launch Spotify

Hi, I have Waze and Spotify, and Spotify is integrated in Waze. When I use Waze, I also use Spotify from the Waze interface: so far so good.The problem is, whenever I launch Spotify in my home, it is actually Waze that launches. I have to force kill ...

  • Regular
  • Hi,   I have Waze and Spotify, and Spotify is integrated in Waze. When I use Waze, I also use Spotify from the Waze interface: so far so good. The problem is, whenever I launch Spotify in my ...
  • 640 Views
  • 0 replies
  • 6 likes
  • Waze
  • 640 Views
  • 0 replies
  • 6 likes

Songs added to my playlist

I no longer hear the songs on my playlist. Spotify added songs to it and thats all I hear. I dont like any of them. They do not show on my playlist but they are all I hear.

  • Casual Listener
  • I no longer hear the songs on my playlist. Spotify added songs to it and thats all I hear. I dont like any of them. They do not show on my playlist but they are all I hear.
  • 158 Views
  • 0 replies
  • 1 likes
  • 158 Views
  • 0 replies
  • 1 likes

Need help

Hello I cant watch podcasts,I turned off downoald audio only,stream audio only and audio quality,but still can't watch videos.I am fan of joe rogan channel,but when I turn his podcasts I only hear audio,it is so uncomfortable. I tried everything but ...

  • Visitor
  • Hello I cant watch podcasts,I turned off downoald audio only,stream audio only and audio quality,but still can't watch videos.I am fan of joe rogan channel,but when I turn his podcasts I only hear au...
  • 122 Views
  • 0 replies
  • 0 likes
  • 122 Views
  • 0 replies
  • 0 likes

The new home page is painful

I have to scroll through endless amounts of painful suggestions, is this the new home page? Does anyone know how I change it back to having my playlists, recents, etc?

  • Casual Listener
  • I have to scroll through endless amounts of painful suggestions, is this the new home page?  Does anyone know how I change it back to having my playlists, recents, etc? 
  • Kittykat40
  • Casual Listener
  • 572 Views
  • 7 replies
  • 22 likes
  • 572 Views
  • 7 replies
  • 22 likes

Spotify offline mode

I have a problem with the offline mode and listening to music without data connection/offline. When I turn on offline mode with WIFI connection to listen to music offline, the app says Spotify is offline and I can't listen to music from my playlists....

  • Casual Listener
  • I have a problem with the offline mode and listening to music without data connection/offline.   When I turn on offline mode with WIFI connection to listen to music offline, the app says Spoti...
  • LarsHm
  • Casual Listener
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes