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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
Hello,I dont really know how to define it precisly but Id like to try to summarize at least my issue as I have seen already a few topics mentionning it more or less, but never completly.I think there is a topic in the sugggestion part, but I havent s...
Hello, I dont really know how to define it precisly but Id like to try to summarize at least my issue as I have seen already a few topics mentionning it more or less, but never completly. I think t...
Casual Listener
9177 Views
1 replies
4 likes
Is anyone else having an issue with no longer having all the songs listed by a band for all Albums liked.
Is anyone else having an issue with no longer having all the songs listed by a band for all Albums liked.
200 Views
0 replies
0 likes
Settings: Very high, auto adjust off, PC. It's very evident for percussion and applause, anything with high-frequency content.I have 300Mbps fiber and am a studio musician.I have paid you many times more than my expensive headphones and studio monito...
Settings: Very high, auto adjust off, PC. It's very evident for percussion and applause, anything with high-frequency content. I have 300Mbps fiber and am a studio musician. I...
Gig Goer
416 Views
2 replies
0 likes
Why can’t I download Music for listening offline even though I have a premium account?it used to be possible however the creature has disappeared a while ago
Why can’t I download Music for listening offline even though I have a premium account? it used to be possible however the creature has disappeared a while ago 😞
194 Views
0 replies
0 likes
I keep certain music downloaded on my phones Internal Storage for use with my lights on my Jeep via bluetooth and have never had an issue but all the sudden I get a Spotify pop up telling me I cannot play it because I don't have it downloaded on Spot...
I keep certain music downloaded on my phones Internal Storage for use with my lights on my Jeep via bluetooth and have never had an issue but all the sudden I get a Spotify pop up telling me I cannot...
228 Views
0 replies
0 likes
I'm unable to see the buttons well for the controls in the music player. I've attached screenshots for reference. Is there any way I can fix this?
I'm unable to see the buttons well for the controls in the music player. I've attached screenshots for reference. Is there any way I can fix this?
216 Views
0 replies
0 likes
Hi, how are you. I wanted to know. Why am I being charged two times for the Spotify service? Being that I only have the duo plan and they charge me for that plan and the individual plan?
Hi, how are you. I wanted to know. Why am I being charged two times for the Spotify service? Being that I only have the duo plan and they charge me for that plan and the individual plan?
186 Views
0 replies
1 likes
My wife has the premium set up but it says it can't see we live at the same place so my premium went back to free. Anyone know how to fix that?
My wife has the premium set up but it says it can't see we live at the same place so my premium went back to free. Anyone know how to fix that?
237 Views
0 replies
0 likes
I’m using deo premium account but I’m not getting enhance option i don’t know why what’s the problem please can anyone can help me
I’m using deo premium account but I’m not getting enhance option i don’t know why what’s the problem please can anyone can help me
Gig Goer
606 Views
1 replies
0 likes
You can't expect us to back you up in your "Time to play fair" campaign when we, the paying customers, don't feel valued ourselves. Take a look at the entire Spotify Community and Idea Exchange boards and explain to me how you're doing what's best fo...
You can't expect us to back you up in your "Time to play fair" campaign when we, the paying customers, don't feel valued ourselves. Take a look at the entire Spotify Community and Idea Excha...
625 Views
0 replies
14 likes
Good day! I just want to ask why is there no canvas in my spotify app when in fact I am a premium user?
Good day! I just want to ask why is there no canvas in my spotify app when in fact I am a premium user?
Casual Listener
316 Views
1 replies
0 likes
I have autoplay disabled in app settings and only standard shuffle selected for the playlist I am playing it's infuriating.
I have autoplay disabled in app settings and only standard shuffle selected for the playlist I am playing it's infuriating.
254 Views
0 replies
1 likes
Here's a link for a "new" idea I posted regarding CUSTOM INTRO and CUSTOM END times for each song so we can have better transitions between tracks that start or end cold or have long intros or long outs which don't sound good using just the crossfade...
Here's a link for a "new" idea I posted regarding CUSTOM INTRO and CUSTOM END times for each song so we can have better transitions between tracks that start or end cold or have long intros or long o...
806 Views
0 replies
4 likes
Which bright spark thought it would be a good idea to put 'hide this song' right above 'add to playlist'?
Which bright spark thought it would be a good idea to put 'hide this song' right above 'add to playlist'?
260 Views
0 replies
0 likes
On the mobile app I'm presented with an advert for Spotify Duo which does not clearly have a dismiss option. I get the same pop up at least once per day even though I do not want the service, and there is no option to disable this. Please be more res...
On the mobile app I'm presented with an advert for Spotify Duo which does not clearly have a dismiss option. I get the same pop up at least once per day even though I do not want the service, and the...
228 Views
0 replies
0 likes
The video quality on Joe Rogan Podcast is worse than on YouTube.It should also be possible to see more info about podcast.When a podcast is paused it can't be started again. I have to shut Spotify and restart to continue watching.
The video quality on Joe Rogan Podcast is worse than on YouTube. It should also be possible to see more info about podcast. When a podcast is paused it can't be started again. I have to shut Spotif...
189 Views
0 replies
0 likes
What about creating a playlist of songs from the last three years based on an older song.
What about creating a playlist of songs from the last three years based on an older song.
949 Views
0 replies
0 likes
Why must Spotify insist on ruining users experience, it should be an opt in for features type of thing. You used to be able to filter your liked songs by artist which I thought was cool then they removed that never to return. Then they added mood fil...
Why must Spotify insist on ruining users experience, it should be an opt in for features type of thing. You used to be able to filter your liked songs by artist which I thought was cool then they rem...
Regular
497 Views
4 replies
5 likes
Spotify REALLY doesn't care about their customers. They have not done ANYTHING to fix this unusable home screen. I have to just click on the library tab and do what I can from there because I can't use the home screen. There are huge tiles that start...
Spotify REALLY doesn't care about their customers. They have not done ANYTHING to fix this unusable home screen. I have to just click on the library tab and do what I can from there because I can't u...
Regular
338 Views
1 replies
6 likes
I know there are many posts on this already but this user interface is so terrible that I think the more outcry the better. I used to be able to effortlessly scan through a dozen album covers on one page in discovery. Now, I am presented with ONE IMA...
I know there are many posts on this already but this user interface is so terrible that I think the more outcry the better. I used to be able to effortlessly scan through a dozen album cover...
288 Views
0 replies
5 likes
