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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 641 Views
  • 0 replies
  • 2 likes
  • 641 Views
  • 0 replies
  • 2 likes

Troubleshooting on PC

My spotify used to work on my laptop and on my phone. Now, it will no longer work on my laptop. I have tried logging out on my laptop and still, it refuses to play music whenever I hit the play button. I assume that this is an issue because I have no...

  • Visitor
  • My spotify used to work on my laptop and on my phone.  Now, it will no longer work on my laptop. I have tried logging out on my laptop and still, it refuses to play music whenever I hit the play...
  • kaworu_bloodpaw
  • Roadie
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Spotify doesn't work anymore on windows 11

Hi;I'm facing an issue on Spotify desktop (Windows 11). When it opens, a dark window appears and after around 5 sec, it closes itself without any error message.I've tried to reinstall it several time through different ways (Microsoft store and Spotif...

  • Casual Listener
  • Hi; I'm facing an issue on Spotify desktop (Windows 11). When it opens, a dark window appears and after around 5 sec, it closes itself without any error message. I've tried to reinstall it several ...
  • kaworu_bloodpaw
  • Roadie
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Disable audio on scroll?

Just as the subject says, how do I disable the audio when scrolling with this new format? Even if I mute once, if I close Spotify and re-open Spotify, audio plays by default when scrolling. By default, I don't want audio if I'm just scrolling through...

  • Casual Listener
  • Just as the subject says, how do I disable the audio when scrolling with this new format? Even if I mute once, if I close Spotify and re-open Spotify, audio plays by default when scrolling. By defaul...
  • 197 Views
  • 0 replies
  • 1 likes
  • 197 Views
  • 0 replies
  • 1 likes

Timetable for Kids rollout?

Is there any information on when Spotify Kids will become available in Europe? The feature and the app are simply not available here. I would love to give my daughter more room to expand her musical taste, but there are no parental controls available...

  • Regular
  • Is there any information on when Spotify Kids will become available in Europe? The feature and the app are simply not available here. I would love to give my daughter more room to expand her musical ...
  • 130 Views
  • 0 replies
  • 1 likes
  • 130 Views
  • 0 replies
  • 1 likes

Music for Right Now

Hey! Last summer-fall, I came across my all time favorite spotify creation. “Music For Right Now.” A highly detailed algorithmic playlist with interactive adjectives that changed multiple times a day every day. I was obsessed. Absolutely life changin...

  • Newbie
  • Hey!    Last summer-fall, I came across my all time favorite spotify creation. “Music For Right Now.” A highly detailed algorithmic playlist with interactive adjectives that changed multi...
  • 81 Views
  • 0 replies
  • 0 likes
  • 81 Views
  • 0 replies
  • 0 likes

I'd like to ask to change certain artist's album cover

Hi, I'm Hyunwoo Chung and I'm from South Korea. I don't know this community is right place to bring this discussion, but I want to point out the issue with certain artist's album cover. It's J Dilla's album, called 'Jay Love Japan'. Long story short,...

  • Visitor
  • Hi, I'm Hyunwoo Chung and I'm from South Korea. I don't know this community is right place to bring this discussion, but I want to point out the issue with certain artist's album cover. It's J Dilla'...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

How Can I Post A Song On Spotify?

So there are a few songs that aren't on spotify so i was wondering if maybe i could post them myself. I'm not looking to make money just want all my music in one place but i cant seem to find an option to post music.

  • Visitor
  • So there are a few songs that aren't on spotify so i was wondering if maybe i could post them myself. I'm not looking to make money just want all my music in one place but i cant seem to find an opti...
  • Bittencourt
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Music genre

Dear Spotify, Thank you for the awesome discover weekly.Please think about to update your algorithm where its possible to exclude "growling".I discovers a lot of new good music, however, many of the songs contains growling which I can't stand.

  • Visitor
  • Dear Spotify,   Thank you for the awesome discover weekly. Please think about to update your algorithm where its possible to exclude "growling". I discovers a lot of new good music, however,...
  • 123 Views
  • 0 replies
  • 0 likes
  • 123 Views
  • 0 replies
  • 0 likes

Übergang funktioniert nicht

Hallo, ich versuche krampfhaft den Übergang für Songs ein zustellen, das ist auf dem Hauptprofil von meinem Partner problemlos möglich, ich als Zweitnutzer kann das nicht einstellen. Es ist grau hinterlegt, WARUM??

  • Visitor
  • Hallo, ich versuche krampfhaft den Übergang für Songs ein zustellen, das ist auf dem Hauptprofil von meinem Partner problemlos möglich, ich als Zweitnutzer kann das nicht einstellen. Es ist grau hint...
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

Unsubscribed to Podcasts Just Won't Go Away!

I've unsubscribed to two podcasts I no longer like. They still show up in my feed and with the alerts I know I have turned off. It's like an uninvited guest that keeps appearing at my front door. How do I make the podcasts go away?

  • Visitor
  • I've unsubscribed to two podcasts I no longer like. They still show up in my feed and with the alerts I know I have turned off. It's like an uninvited guest that keeps appearing at my front door. How...
  • Jr_sun
  • Regular
  • 204 Views
  • 1 replies
  • 1 likes
  • 204 Views
  • 1 replies
  • 1 likes

Show desktop overlay when using media keys on Windows 11 not working

Hi there, I noticed that since moving from Windows 10 to 11, that I lost the overlay that pops up when using the media keys. It is enabled in the settings, so I'm not sure what the cause might be. Perhaps Windows 11 is stopping it from popping up?

  • Newbie
  • Hi there,   I noticed that since moving from Windows 10 to 11, that I lost the overlay that pops up when using the media keys. It is enabled in the settings, so I'm not sure what the cause mig...
  • Rocky1111
  • Visitor
  • 463 Views
  • 1 replies
  • 1 likes
  • 463 Views
  • 1 replies
  • 1 likes

i cant see ALL my playlistS in my ORDER...NOT CHANGE INTERFACE PLEASE

THE new update change all configuractions ...order and acses .... i have 40 playlist and y follow more 150 playlist ..please dont change return at the lastinterface

  • Newbie
  • THE new update change all configuractions ...order and acses .... i have 40 playlist and y follow  more 150 playlist ..please dont change return at the lastinterface
  • gazonmaaier
  • Newbie
  • 247 Views
  • 2 replies
  • 3 likes
  • 247 Views
  • 2 replies
  • 3 likes

Sound both on Iphone and connected Node device

After a recent update I'm having weird behavior in Spotify iPhone app. Spotify is connected to a Node N130 and it plays the selected tracks. At the same time, when I scroll through the horrible new UI, the iPhone randomly starts reproducing some othe...

  • Music Fan
  • After a recent update I'm having weird behavior in Spotify iPhone app.   Spotify is connected to a Node N130 and it plays the selected tracks. At the same time, when I scroll through the horri...
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Shout outs

Shout out to all of the people involved in making this shuffle feature change. Shout out to the agile or waterfall methodologies, shout out the PM and any of the framework masters involved. Shout out to the engineers. Shout to the users like myself w...

  • Visitor
  • Shout out to all of the people involved in making this shuffle feature change. Shout out to the agile or waterfall methodologies, shout out the PM and any of the framework masters involved. Shout out...
  • 115 Views
  • 0 replies
  • 0 likes
  • 115 Views
  • 0 replies
  • 0 likes

Request for Karaoke Feature on my Device

Dear spotify Team, I am writing to express my disappointment that the karaoke feature is not available on my device. As a music enthusiast and avid Spotify user, I have been eagerly waiting to try out the karaoke feature and sing along to my favorite...

  • Visitor
  • Dear spotify Team,   I am writing to express my disappointment that the karaoke feature is not available on my device. As a music enthusiast and avid Spotify user, I have been eagerly waiting ...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Karaoke feature in Australia

When will the karaoke feature be released in Australia? We still can’t see the option to turn off the vocals on tracks with lyrics. Thanks

  • Newbie
  • When will the karaoke feature be released in Australia? We still can’t see the option to turn off the vocals on tracks with lyrics. Thanks
  • MikeGoldwyn
  • Casual Listener
  • 1980 Views
  • 3 replies
  • 2 likes
  • 1980 Views
  • 3 replies
  • 2 likes

Layout song’s text when sharing it

I’ll never understand why they changed the layout of the text when you want to share your song, way better before

  • Visitor
  • I’ll never understand why they changed the layout of the text when you want to share your song, way better before
  • 136 Views
  • 0 replies
  • 0 likes
  • 136 Views
  • 0 replies
  • 0 likes

new user interface

Doe s anyone else despise the new user interface? It's not user friendly and is difficult to use while driving. Is there a way to revert back to the old interface? I'm about to cancel my subscription because of it.

  • Casual Listener
  • Doe s anyone else despise the new user interface? It's not user friendly and is difficult to use while driving. Is there a way to revert back to the old interface? I'm about to cancel my subscription...
  • Mark_lane86
  • Newbie
  • 856 Views
  • 9 replies
  • 13 likes
  • 856 Views
  • 9 replies
  • 13 likes

“Made For X” and “Recently Played” on the new home screen

Now this one is interesting, I haven’t seen anyone post this version of the new home screen. I actually have those two rows and the rest of the TikTok UI underneath, which makes the update a bit more tolerable for me. I am not sure if it is this way ...

Spotify Home Screen Playlists.jpg
  • Music Fan
  • Now this one is interesting, I haven’t seen anyone post this version of the new home screen. I actually have those two rows and the rest of the TikTok UI underneath, which makes the update a bit more...
  • Hamclock
  • Casual Listener
  • 238 Views
  • 2 replies
  • 2 likes
  • 238 Views
  • 2 replies
  • 2 likes