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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 1034 Views
  • 0 replies
  • 2 likes
  • 1034 Views
  • 0 replies
  • 2 likes

Can't add playlist to home screen?

I'm running Android on a Sony Walkman and I used to be able to add a shortcut to a playlist to my device's home screen by selecting that option in the playlist's drop-down menu and dragging the icon to my home screen. It seems that option has disappe...

  • Casual Listener
  • I'm running Android on a Sony Walkman and I used to be able to add a shortcut to a playlist to my device's home screen by selecting that option in the playlist's drop-down menu and dragging the icon ...
  • 139 Views
  • 0 replies
  • 1 likes
  • 139 Views
  • 0 replies
  • 1 likes

play me anything option

Spotify should have a play me anything option. like when you open the app but cannot decide what to listen so there's a button and you click it and a random song starts and if you don't like it you press next and similar songs start

  • Visitor
  • Spotify should have a play me anything option. like when you open the app but cannot decide what to listen so there's a button and you click it and a random song starts and if you don't like it you p...
  • 162 Views
  • 0 replies
  • 1 likes
  • 162 Views
  • 0 replies
  • 1 likes

Samsung TV / Spotify Conflicts

There seems to be some significant issues with Spotify app on Samsung TVs (Tizen OS) with no indication from either as to what's being done, if anything, to resolve them. I came here months ago because songs on Spotify started frequently pausing when...

  • Casual Listener
  • There seems to be some significant issues with Spotify app on Samsung TVs (Tizen OS) with no indication from either as to what's being done, if anything, to resolve them. I came here months ago becau...
  • 359 Views
  • 0 replies
  • 0 likes
  • Samsung TV Tizen
  • 359 Views
  • 0 replies
  • 0 likes

Spotify Connect from multiple devices

My husband uses Spotify connect and is able to play music on our Alexa speakers from Spotify while listening to another video from his phone. I tried to use connect from my iPhone XR last night by going through the steps online. “Select a song, press...

  • Newbie
  • My husband uses Spotify connect and is able to play music on our Alexa speakers from Spotify while listening to another video from his phone. I tried to use connect from my iPhone XR last night by go...
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

Disable podcast autoplay as a separate setting

Please make autoplay for podcasts a separate setting! Autoplay for podcasts is a terrible idea and has been a constant annoyance in my use. The feature skips to new podcasts when the one I was listening to glitches out and decides to skip and the sug...

  • Casual Listener
  • Please make autoplay for podcasts a separate setting! Autoplay for podcasts is a terrible idea and has been a constant annoyance in my use. The feature skips to new podcasts when the one I was listen...
  • 215 Views
  • 0 replies
  • 2 likes
  • 215 Views
  • 0 replies
  • 2 likes

Podcast name not showing in the iOS lockscreen

Recently I am not able to see the podcast name in the iOS lockscreen. Are you guys facing this ui change ?

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  • Newbie
  • Recently I am not able to see the podcast name in the iOS lockscreen. Are you guys facing this ui change ?
  • 120 Views
  • 0 replies
  • 0 likes
  • 120 Views
  • 0 replies
  • 0 likes

the "We Added" playlist

How do I get the "We Added" playlist to stop playing when I am in my personal playlist

  • Casual Listener
  • How do I get the "We Added" playlist to stop playing when I am in my personal playlist
  • 144 Views
  • 0 replies
  • 0 likes
  • 144 Views
  • 0 replies
  • 0 likes

Is it possible to have one account with multiple simultaneous users?

My kids are getting to the age where they are listening to their own music, though as a family, we'd still like to share one account where we know what one another is listening to (or rather, I'd like to know what my kids are listening to!).Is there ...

  • Casual Listener
  • My kids are getting to the age where they are listening to their own music, though as a family, we'd still like to share one account where we know what one another is listening to (or rather, I'd lik...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Payment

I've noticed yesterday that I have another payment pending for this month my payment came out on the first

  • Visitor
  • I've noticed yesterday that I have another payment pending for this month my payment came out on the first
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes

My desktop (MAC) app is forcing me to login through the browser now.

I've tried deleting app completely and re-installing. We utilize this app at our fitness studio and multiple accounts are used daily. Therefore logging in and out is frequent and is much quicker if done from the app instead of through browser and THE...

  • Newbie
  • I've tried deleting app completely and re-installing. We utilize this app at our fitness studio and multiple accounts are used daily. Therefore logging in and out is frequent and is much quicker if d...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Pay day

Hi, is there a way to change the day of payment. I pay with PayPal 20th of each month and want to change that to end of the month. Do i need to close my account and add it again the day of the month i wan to pay, or how should i proceed.Thanks

  • Newbie
  • Hi, is there a way to change the day of payment. I pay with PayPal 20th of each month and want to change that to end of the month. Do i need to close my account and add it again the day of the month ...
  • Bittencourt
  • Spotify Star
  • 1090 Views
  • 1 replies
  • 0 likes
  • 1090 Views
  • 1 replies
  • 0 likes

SPOTIFY LIVE

Well I came up with an idea because so many venues sell out all over the world, cause some are small some are bigger. And I was thinking Spotify could create a “Spotify Live” subscription users and venues subscribe to and give access to live shows th...

  • Regular
  • Well I came up with an idea because so many venues sell out all over the world, cause some are small some are bigger. And I was thinking Spotify could create a “Spotify Live” subscription users and v...
  • PascalMontreal
  • Regular
  • 351 Views
  • 7 replies
  • 0 likes
  • 351 Views
  • 7 replies
  • 0 likes

Your Top Songs 2022 bug

When going to a friends publics playlists and selecting their saved "Your Top Songs 2022" it shows your own Top 2022 songs playlist instead of theirs.

  • Visitor
  • When going to a friends publics playlists and selecting their saved "Your Top Songs 2022" it shows your own Top 2022 songs playlist instead of theirs.
  • 108 Views
  • 0 replies
  • 0 likes
  • 108 Views
  • 0 replies
  • 0 likes

Home Screen Useless

Please at least give users the ability to turn off the giant icons taking up the screen and auto playing. This new home screen is basically useless.

  • Casual Listener
  • Please at least give users the ability to turn off the giant icons taking up the screen and auto playing.  This new home screen is basically useless. 
  • lea_s
  • Casual Listener
  • 238 Views
  • 1 replies
  • 6 likes
  • 238 Views
  • 1 replies
  • 6 likes

12 Hour Sound Machines doesn’t always have audio when I need it

I’ve saved this 12 Hour brown noise track to my favorites so I can find and play in the middle of the night when I need it, but recently it plays (on my iPhone) but there’s no audio. I can play other noise tracks and there’s audio but this one is my ...

  • Visitor
  • I’ve saved this 12 Hour brown noise track to my favorites so I can find and play in the middle of the night when I need it, but recently it plays (on my iPhone) but there’s no audio. I can play other...
  • 434 Views
  • 0 replies
  • 0 likes
  • 434 Views
  • 0 replies
  • 0 likes

App crashes on ios

For the last week, every time I open the app, it crashes within 10 seconds. I’ve restarted my phone, deleted and reinstalled the app. Same thing happens.

  • Newbie
  • For the last week, every time I open the app, it crashes within 10 seconds.   I’ve restarted my phone, deleted and reinstalled the app. Same thing happens.    
  • kaworu_bloodpaw
  • Roadie
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Discover the world of possibilities with Spotify's personalized playlists

 Spotify is known for its incredible personalized recommendations that help users discover new music and artists. One of the main features are Spotify Mixes, which already includes Mood Mixes, Decades Mixes, and Genre Mixes. Now, the platform is laun...

8411BD53-83AE-4EA8-A3D4-1F0DBE6CB9F3.png
  • Roadie
  •   Spotify is known for its incredible personalized recommendations that help users discover new music and artists. One of the main features are Spotify Mixes, which already includes Mood Mixes, Deca...
  • p-ejtceore_g8
  • Casual Listener
  • 209 Views
  • 1 replies
  • 1 likes
  • news
  • 209 Views
  • 1 replies
  • 1 likes

Troubleshooting on PC

My spotify used to work on my laptop and on my phone. Now, it will no longer work on my laptop. I have tried logging out on my laptop and still, it refuses to play music whenever I hit the play button. I assume that this is an issue because I have no...

  • Visitor
  • My spotify used to work on my laptop and on my phone.  Now, it will no longer work on my laptop. I have tried logging out on my laptop and still, it refuses to play music whenever I hit the play...
  • kaworu_bloodpaw
  • Roadie
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Spotify doesn't work anymore on windows 11

Hi;I'm facing an issue on Spotify desktop (Windows 11). When it opens, a dark window appears and after around 5 sec, it closes itself without any error message.I've tried to reinstall it several time through different ways (Microsoft store and Spotif...

  • Casual Listener
  • Hi; I'm facing an issue on Spotify desktop (Windows 11). When it opens, a dark window appears and after around 5 sec, it closes itself without any error message. I've tried to reinstall it several ...
  • kaworu_bloodpaw
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Disable audio on scroll?

Just as the subject says, how do I disable the audio when scrolling with this new format? Even if I mute once, if I close Spotify and re-open Spotify, audio plays by default when scrolling. By default, I don't want audio if I'm just scrolling through...

  • Casual Listener
  • Just as the subject says, how do I disable the audio when scrolling with this new format? Even if I mute once, if I close Spotify and re-open Spotify, audio plays by default when scrolling. By defaul...
  • 220 Views
  • 0 replies
  • 1 likes
  • 220 Views
  • 0 replies
  • 1 likes