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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Community Manager
  • Community Manager
  • 186 Views
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  • 186 Views
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Spotify needs to be improved. And quite a lot too.

Dear friends, With this post I don't want to make a complaint but only to make a constructive criticism towards the Spotify developers. I've been a premium account for many years, so I guess I'm a longtime customer now. Surely this post will be forgo...

  • Casual Listener
  • Dear friends,   With this post I don't want to make a complaint but only to make a constructive criticism towards the Spotify developers. I've been a premium account for many years, so I guess...
  • 209 Views
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  • 2 likes
  • always same songs
  • 209 Views
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Album and song not in sync

While my phone is connected to my car stereo (via Bluetooth)the album and song are not in sync. The album cover matches the previously played song and not the current on the stereo. The song and album match on my phone but do not on the the car stere...

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  • Newbie
  • While my phone is connected to my car stereo (via Bluetooth)the album and song are not in sync. The album cover matches the previously played song and not the current on the stereo. The song and albu...
  • 123 Views
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  • 123 Views
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Spotify automatically starts on backround?

I have bluetooth connected my Phone(Samsung s20) and PC to my headphones (Sennheiser) and when i recieve for example new Teams chat, Spotify starts to play on backround? It is higly annoying. Any Ideas how to stop this from happening avain? I have 'k...

  • Visitor
  • I have bluetooth connected my Phone(Samsung s20) and PC to my headphones (Sennheiser) and when i recieve for example new Teams chat, Spotify starts to play on backround? It is higly annoying. Any Ide...
  • 117 Views
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  • 117 Views
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Are there any songs or albums tagged as pre-1950's?

All music I can find that is from pre-1950s is tagged in spotify as what I assume to be the date it was added to spotify, 2000's-2010's. Are there any albums tagged in spotify as pre-1950s? Additionally there seems to be no spotify-created playlists ...

  • Casual Listener
  • All music I can find that is from pre-1950s is tagged in spotify as what I assume to be the date it was added to spotify, 2000's-2010's. Are there any albums tagged in spotify as pre-1950s? Additiona...
  • 89 Views
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  • 89 Views
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An advertisement just tried to kill me

I'm driving with a playlist on as background music. I'm not really paying attention because I'm at a stop sign waiting for an opening to pull onto a major thoroughfare. Right as I make the turn, a loud truck starts blaring its horn and I immediately ...

  • Newbie
  • I'm driving with a playlist on as background music.   I'm not really paying attention because I'm at a stop sign waiting for an opening to pull onto a major thoroughfare.   Right as I m...
  • 132 Views
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  • 132 Views
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Can't add playlist to home screen?

I'm running Android on a Sony Walkman and I used to be able to add a shortcut to a playlist to my device's home screen by selecting that option in the playlist's drop-down menu and dragging the icon to my home screen. It seems that option has disappe...

  • Casual Listener
  • I'm running Android on a Sony Walkman and I used to be able to add a shortcut to a playlist to my device's home screen by selecting that option in the playlist's drop-down menu and dragging the icon ...
  • 111 Views
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  • 111 Views
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play me anything option

Spotify should have a play me anything option. like when you open the app but cannot decide what to listen so there's a button and you click it and a random song starts and if you don't like it you press next and similar songs start

  • Visitor
  • Spotify should have a play me anything option. like when you open the app but cannot decide what to listen so there's a button and you click it and a random song starts and if you don't like it you p...
  • 116 Views
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  • 116 Views
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  • 1 likes

Samsung TV / Spotify Conflicts

There seems to be some significant issues with Spotify app on Samsung TVs (Tizen OS) with no indication from either as to what's being done, if anything, to resolve them. I came here months ago because songs on Spotify started frequently pausing when...

  • Casual Listener
  • There seems to be some significant issues with Spotify app on Samsung TVs (Tizen OS) with no indication from either as to what's being done, if anything, to resolve them. I came here months ago becau...
  • 144 Views
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  • Samsung TV Tizen
  • 144 Views
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Spotify Connect from multiple devices

My husband uses Spotify connect and is able to play music on our Alexa speakers from Spotify while listening to another video from his phone. I tried to use connect from my iPhone XR last night by going through the steps online. “Select a song, press...

  • Newbie
  • My husband uses Spotify connect and is able to play music on our Alexa speakers from Spotify while listening to another video from his phone. I tried to use connect from my iPhone XR last night by go...
  • 121 Views
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  • 121 Views
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Disable podcast autoplay as a separate setting

Please make autoplay for podcasts a separate setting! Autoplay for podcasts is a terrible idea and has been a constant annoyance in my use. The feature skips to new podcasts when the one I was listening to glitches out and decides to skip and the sug...

  • Casual Listener
  • Please make autoplay for podcasts a separate setting! Autoplay for podcasts is a terrible idea and has been a constant annoyance in my use. The feature skips to new podcasts when the one I was listen...
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  • 167 Views
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Podcast name not showing in the iOS lockscreen

Recently I am not able to see the podcast name in the iOS lockscreen. Are you guys facing this ui change ?

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  • Newbie
  • Recently I am not able to see the podcast name in the iOS lockscreen. Are you guys facing this ui change ?
  • 96 Views
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  • 96 Views
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the "We Added" playlist

How do I get the "We Added" playlist to stop playing when I am in my personal playlist

  • Casual Listener
  • How do I get the "We Added" playlist to stop playing when I am in my personal playlist
  • 113 Views
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  • 113 Views
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Is it possible to have one account with multiple simultaneous users?

My kids are getting to the age where they are listening to their own music, though as a family, we'd still like to share one account where we know what one another is listening to (or rather, I'd like to know what my kids are listening to!).Is there ...

  • Casual Listener
  • My kids are getting to the age where they are listening to their own music, though as a family, we'd still like to share one account where we know what one another is listening to (or rather, I'd lik...
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  • 164 Views
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Payment

I've noticed yesterday that I have another payment pending for this month my payment came out on the first

  • Visitor
  • I've noticed yesterday that I have another payment pending for this month my payment came out on the first
  • 118 Views
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  • 118 Views
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My desktop (MAC) app is forcing me to login through the browser now.

I've tried deleting app completely and re-installing. We utilize this app at our fitness studio and multiple accounts are used daily. Therefore logging in and out is frequent and is much quicker if done from the app instead of through browser and THE...

  • Newbie
  • I've tried deleting app completely and re-installing. We utilize this app at our fitness studio and multiple accounts are used daily. Therefore logging in and out is frequent and is much quicker if d...
  • 199 Views
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  • 199 Views
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Pay day

Hi, is there a way to change the day of payment. I pay with PayPal 20th of each month and want to change that to end of the month. Do i need to close my account and add it again the day of the month i wan to pay, or how should i proceed.Thanks

  • Newbie
  • Hi, is there a way to change the day of payment. I pay with PayPal 20th of each month and want to change that to end of the month. Do i need to close my account and add it again the day of the month ...
  • Bittencourt
  • Spotify Star
  • 1058 Views
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  • 1058 Views
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SPOTIFY LIVE

Well I came up with an idea because so many venues sell out all over the world, cause some are small some are bigger. And I was thinking Spotify could create a “Spotify Live” subscription users and venues subscribe to and give access to live shows th...

  • Regular
  • Well I came up with an idea because so many venues sell out all over the world, cause some are small some are bigger. And I was thinking Spotify could create a “Spotify Live” subscription users and v...
  • PascalMontreal
  • Regular
  • 220 Views
  • 7 replies
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  • 220 Views
  • 7 replies
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Your Top Songs 2022 bug

When going to a friends publics playlists and selecting their saved "Your Top Songs 2022" it shows your own Top 2022 songs playlist instead of theirs.

  • Visitor
  • When going to a friends publics playlists and selecting their saved "Your Top Songs 2022" it shows your own Top 2022 songs playlist instead of theirs.
  • 83 Views
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  • 83 Views
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Home Screen Useless

Please at least give users the ability to turn off the giant icons taking up the screen and auto playing. This new home screen is basically useless.

  • Casual Listener
  • Please at least give users the ability to turn off the giant icons taking up the screen and auto playing.  This new home screen is basically useless. 
  • lea_s
  • Casual Listener
  • 183 Views
  • 1 replies
  • 6 likes
  • 183 Views
  • 1 replies
  • 6 likes

12 Hour Sound Machines doesn’t always have audio when I need it

I’ve saved this 12 Hour brown noise track to my favorites so I can find and play in the middle of the night when I need it, but recently it plays (on my iPhone) but there’s no audio. I can play other noise tracks and there’s audio but this one is my ...

  • Visitor
  • I’ve saved this 12 Hour brown noise track to my favorites so I can find and play in the middle of the night when I need it, but recently it plays (on my iPhone) but there’s no audio. I can play other...
  • 244 Views
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  • 244 Views
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