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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Community Manager
  • Community Manager
  • 444 Views
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  • 2 likes
  • 444 Views
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Discover Weekly & Release radar stop suggestion Russian music

I would like to have an opportunity does't not get music from Russian artists beside those I personally follow (within Discover Weekly & Release radar).Cause of the war this is super crucial to restrict any influence and contacts to those who sponsor...

  • Visitor
  • I would like to have an opportunity does't not get music from Russian artists beside those I personally follow (within Discover Weekly & Release radar). Cause of the war this is super cruci...
  • volodimirchernov
  • Regular
  • 104 Views
  • 1 replies
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  • 104 Views
  • 1 replies
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Canvas not working, sharing, gone from settings

Hi there. As an artist on Spotify, a visual artist who worked hard on those Canvas clips, it's quite upsetting that canvas seems to be totally gone, with zero official information out there as to why. At least send the artists a message in the Spotif...

  • Casual Listener
  • Hi there. As an artist on Spotify, a visual artist who worked hard on those Canvas clips, it's quite upsetting that canvas seems to be totally gone, with zero official information out there as to why...
  • 149 Views
  • 0 replies
  • 1 likes
  • Canvas
    settings
    Social
  • 149 Views
  • 0 replies
  • 1 likes

Streaming

Can I use Instagram while listening to music? Are streams counted?

  • Newbie
  • Can I use Instagram while listening to music? Are streams counted?
  • 136 Views
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  • 136 Views
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Downloads

Is there limit how many songs you can download on to sd card im downloading music then gets so far & stops downloading i am a premium subscriber

  • Visitor
  • Is there limit how many songs you can download on to sd card im downloading music then gets so far & stops downloading i am a premium subscriber
  • 148 Views
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  • 148 Views
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Password

had to reset my password for some reason now I have to type it in every time instead of just hitting log in. Thanks

  • Newbie
  • had to reset my password for some reason now I have to type it in every time instead of just hitting log in. Thanks  
  • 92 Views
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  • 92 Views
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How long does troubleshooting take?

On Mar.21st, I reported an issue about the abnormal cellular usage on my phone. That in 3 hours 20GB was consumed. I spent 25 EUR on that amount of cellular network. I was asked by the supporter to ignore the feedback. But until now I haven’t receive...

  • Visitor
  • On Mar.21st, I reported an issue about the abnormal cellular usage on my phone. That in 3 hours 20GB was consumed. I spent 25 EUR on that amount of cellular network. I was asked by the supporter to i...
  • 87 Views
  • 0 replies
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  • 87 Views
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premium family account uitnodigen link werkt niet

Ik wil het spotify account van mijn familie linken aan het premium family account.De enige manier waarop dit kan is middels een link die gestuurd wordt vanuit de beheerder. Echter, wanneer wij hier op klikken, dan komen we op een pagina die niet gevo...

  • Visitor
  • Ik wil het spotify account van mijn familie linken aan het premium family account. De enige manier waarop dit kan is middels een link die gestuurd wordt vanuit de beheerder. Echter, wanneer wij hier...
  • 639 Views
  • 0 replies
  • 1 likes
  • 639 Views
  • 0 replies
  • 1 likes

New Feature "Exclude from taste profile"

Does this new feature also imply that those playlists that we exclude from our taste profile will also be excluded in our Spotify Wrapped? Because I started listening to white noise during my sleep and I really don’t want my spotify wrapped to be cov...

  • Visitor
  • Does this new feature also imply that those playlists that we exclude from our taste profile will also be excluded in our Spotify Wrapped? Because I started listening to white noise during my sleep a...
  • 1269 Views
  • 0 replies
  • 1 likes
  • 1269 Views
  • 0 replies
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Canvas in Saudi Arabia

Hello question when is the Spotify canvas coming to Saudi Arabia 

  • Newbie
  • Hello question when is the Spotify canvas coming to Saudi Arabia 
  • 1103 Views
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  • 1103 Views
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Not having the promised features in general

I don't understand my interface chabged but I barely have anything new going on, no video podcast no AI DJ (which to me seems very cool) and no "Get ready with Spotify" Playlist, I have no idea what's going on but this has been going on I don't have ...

  • Visitor
  • I don't understand my interface chabged but I barely have anything new going on, no video podcast no AI DJ (which to me seems very cool) and no "Get ready with Spotify" Playlist, I have no idea what'...
  • 198 Views
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  • 198 Views
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Spotify code gor premium account -not valid

Hello, I've got Spotify code from friend of mine who bought some electronic devices in Poland. The code suppose to give you 3 months of premium version of Spotify, unfortunately it doesn't work I don't know why? It could be because my Spotify account...

  • Visitor
  • Hello,   I've got Spotify code from friend of mine who bought some electronic devices in Poland. The code suppose to give you 3 months of premium version of Spotify, unfortunately it doesn't w...
  • 93 Views
  • 0 replies
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  • 93 Views
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A Month Later and the Like Button is Still Missing

At what point so we realize that Spotify seems to be misleading us or is either out right lying about the like button/heart/plus sign being reinstated so one can see what songs they have liked? This could had been fixed immediately, but it hasn't and...

  • Music Fan
  • At what point so we realize that Spotify seems to be misleading us or is either out right lying about the like button/heart/plus sign being reinstated so one can see what songs they have liked? &nbs...
  • User546372819
  • Music Fan
  • 149 Views
  • 1 replies
  • 2 likes
  • 149 Views
  • 1 replies
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Spotify Customer Service

How bad has it been for you? Is gaslighting part of IM agents job discriptions because that's basically all I got. Anyone have a good experience>

  • Casual Listener
  • How bad has it been for you?    Is gaslighting part of IM agents job discriptions because that's basically all I got.   Anyone have a good experience>  
  • 12148486505
  • Visitor
  • 1195 Views
  • 2 replies
  • 4 likes
  • 1195 Views
  • 2 replies
  • 4 likes

Trying to find a way to get video working while using car's audio over bluetoothluetooth

I get that it's bad to drive and watch videos at the same time, but just because I'm playing the audio over the car's speakers doesn't mean I'm driving. Is there anyway I can get this to work?

  • Visitor
  • I get that it's bad to drive and watch videos at the same time, but just because I'm playing the audio over the car's speakers doesn't mean I'm driving. Is there anyway I can get this to work?
  • 100 Views
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  • 100 Views
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Spotify Customer Service Threatened To Close My Account For No Reason

After requesting assistance removing payment methods from my account due to the Spotify running new Home Screen interface beta tests on paid users, and after 3 customer service reps closed the conversation (wasn’t even rude to them so that was shocki...

  • Regular
  • After requesting assistance removing payment methods from my account due to the Spotify running new Home Screen interface beta tests on paid users, and after 3 customer service reps closed the conver...
  • 195 Views
  • 0 replies
  • 0 likes
  • Account
    Help
  • 195 Views
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Updating from Premium to Duo

I logged into to my Spotify account to show my wife on her iphone how to use premium and set up a playlist. She liked it so I converted my Single account to a Duo but it is causing confusion! Sorry. I need help because the invite I send her tells her...

  • Visitor
  • I logged into to my Spotify account to show my wife on her iphone how to use premium and set up a playlist. She liked it so I converted my Single account to a Duo but it is causing confusion! Sorry. ...
  • 802 Views
  • 0 replies
  • 1 likes
  • 802 Views
  • 0 replies
  • 1 likes

customizeable start screen (NO PODCAST to appear there preferably)

Hi there, I was wondering why is there no option to just customize the starting screen. For example news about "this" and "that band" or listing an enire genre. I'd like any of those to have, but the biggest issue is seeing a sh*tload amount of podca...

  • Newbie
  • Hi there, I was wondering why is there no option to just customize the starting screen. For example news about "this" and "that band" or listing an enire genre. I'd like any of those to have, but the...
  • 1byow7r-9c_0s
  • Music Fan
  • 174 Views
  • 2 replies
  • 1 likes
  • 174 Views
  • 2 replies
  • 1 likes

Spotify needs to be improved. And quite a lot too.

Dear friends, With this post I don't want to make a complaint but only to make a constructive criticism towards the Spotify developers. I've been a premium account for many years, so I guess I'm a longtime customer now. Surely this post will be forgo...

  • Casual Listener
  • Dear friends,   With this post I don't want to make a complaint but only to make a constructive criticism towards the Spotify developers. I've been a premium account for many years, so I guess...
  • 223 Views
  • 0 replies
  • 2 likes
  • always same songs
  • 223 Views
  • 0 replies
  • 2 likes