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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

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4 likes

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A Month Later and the Like Button is Still Missing

At what point so we realize that Spotify seems to be misleading us or is either out right lying about the like button/heart/plus sign being reinstated so one can see what songs they have liked? This could had been fixed immediately, but it hasn't and...

Music Fan

At what point so we realize that Spotify seems to be misleading us or is either out right lying about the like button/heart/plus sign being reinstated so one can see what songs they have liked? &nbs...

User546372819

Music Fan

279 Views

1 replies

2 likes

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Spotify Customer Service

How bad has it been for you? Is gaslighting part of IM agents job discriptions because that's basically all I got. Anyone have a good experience>

Casual Listener

How bad has it been for you?    Is gaslighting part of IM agents job discriptions because that's basically all I got.   Anyone have a good experience>  

12148486505

Visitor

1356 Views

2 replies

4 likes

  • 1356 Views
  • 2 replies
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Trying to find a way to get video working while using car's audio over bluetoothluetooth

I get that it's bad to drive and watch videos at the same time, but just because I'm playing the audio over the car's speakers doesn't mean I'm driving. Is there anyway I can get this to work?

Visitor

I get that it's bad to drive and watch videos at the same time, but just because I'm playing the audio over the car's speakers doesn't mean I'm driving. Is there anyway I can get this to work?

193 Views

0 replies

0 likes

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Spotify Customer Service Threatened To Close My Account For No Reason

After requesting assistance removing payment methods from my account due to the Spotify running new Home Screen interface beta tests on paid users, and after 3 customer service reps closed the conversation (wasn’t even rude to them so that was shocki...

Regular

After requesting assistance removing payment methods from my account due to the Spotify running new Home Screen interface beta tests on paid users, and after 3 customer service reps closed the conver...

292 Views

0 replies

0 likes

Account
Help
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Updating from Premium to Duo

I logged into to my Spotify account to show my wife on her iphone how to use premium and set up a playlist. She liked it so I converted my Single account to a Duo but it is causing confusion! Sorry. I need help because the invite I send her tells her...

Visitor

I logged into to my Spotify account to show my wife on her iphone how to use premium and set up a playlist. She liked it so I converted my Single account to a Duo but it is causing confusion! Sorry. ...

904 Views

0 replies

1 likes

  • 904 Views
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  • 1 likes

customizeable start screen (NO PODCAST to appear there preferably)

Hi there, I was wondering why is there no option to just customize the starting screen. For example news about "this" and "that band" or listing an enire genre. I'd like any of those to have, but the biggest issue is seeing a sh*tload amount of podca...

Newbie

Hi there, I was wondering why is there no option to just customize the starting screen. For example news about "this" and "that band" or listing an enire genre. I'd like any of those to have, but the...

1byow7r-9c_0s

Music Fan

336 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Spotify needs to be improved. And quite a lot too.

Dear friends, With this post I don't want to make a complaint but only to make a constructive criticism towards the Spotify developers. I've been a premium account for many years, so I guess I'm a longtime customer now. Surely this post will be forgo...

Casual Listener

Dear friends,   With this post I don't want to make a complaint but only to make a constructive criticism towards the Spotify developers. I've been a premium account for many years, so I guess...

458 Views

0 replies

2 likes

always same songs
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Album and song not in sync

While my phone is connected to my car stereo (via Bluetooth)the album and song are not in sync. The album cover matches the previously played song and not the current on the stereo. The song and album match on my phone but do not on the the car stere...

Newbie

While my phone is connected to my car stereo (via Bluetooth)the album and song are not in sync. The album cover matches the previously played song and not the current on the stereo. The song and albu...

239 Views

0 replies

1 likes

  • 239 Views
  • 0 replies
  • 1 likes

Spotify automatically starts on backround?

I have bluetooth connected my Phone(Samsung s20) and PC to my headphones (Sennheiser) and when i recieve for example new Teams chat, Spotify starts to play on backround? It is higly annoying. Any Ideas how to stop this from happening avain? I have 'k...

Visitor

I have bluetooth connected my Phone(Samsung s20) and PC to my headphones (Sennheiser) and when i recieve for example new Teams chat, Spotify starts to play on backround? It is higly annoying. Any Ide...

207 Views

0 replies

0 likes

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  • 0 likes

Are there any songs or albums tagged as pre-1950's?

All music I can find that is from pre-1950s is tagged in spotify as what I assume to be the date it was added to spotify, 2000's-2010's. Are there any albums tagged in spotify as pre-1950s? Additionally there seems to be no spotify-created playlists ...

Casual Listener

All music I can find that is from pre-1950s is tagged in spotify as what I assume to be the date it was added to spotify, 2000's-2010's. Are there any albums tagged in spotify as pre-1950s? Additiona...

221 Views

0 replies

0 likes

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An advertisement just tried to kill me

I'm driving with a playlist on as background music. I'm not really paying attention because I'm at a stop sign waiting for an opening to pull onto a major thoroughfare. Right as I make the turn, a loud truck starts blaring its horn and I immediately ...

Newbie

I'm driving with a playlist on as background music.   I'm not really paying attention because I'm at a stop sign waiting for an opening to pull onto a major thoroughfare.   Right as I m...

271 Views

0 replies

0 likes

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Can't add playlist to home screen?

I'm running Android on a Sony Walkman and I used to be able to add a shortcut to a playlist to my device's home screen by selecting that option in the playlist's drop-down menu and dragging the icon to my home screen. It seems that option has disappe...

Casual Listener

I'm running Android on a Sony Walkman and I used to be able to add a shortcut to a playlist to my device's home screen by selecting that option in the playlist's drop-down menu and dragging the icon ...

207 Views

0 replies

1 likes

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play me anything option

Spotify should have a play me anything option. like when you open the app but cannot decide what to listen so there's a button and you click it and a random song starts and if you don't like it you press next and similar songs start

Visitor

Spotify should have a play me anything option. like when you open the app but cannot decide what to listen so there's a button and you click it and a random song starts and if you don't like it you p...

235 Views

0 replies

1 likes

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Samsung TV / Spotify Conflicts

There seems to be some significant issues with Spotify app on Samsung TVs (Tizen OS) with no indication from either as to what's being done, if anything, to resolve them. I came here months ago because songs on Spotify started frequently pausing when...

Casual Listener

There seems to be some significant issues with Spotify app on Samsung TVs (Tizen OS) with no indication from either as to what's being done, if anything, to resolve them. I came here months ago becau...

686 Views

0 replies

0 likes

Samsung TV Tizen
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Spotify Connect from multiple devices

My husband uses Spotify connect and is able to play music on our Alexa speakers from Spotify while listening to another video from his phone. I tried to use connect from my iPhone XR last night by going through the steps online. “Select a song, press...

Newbie

My husband uses Spotify connect and is able to play music on our Alexa speakers from Spotify while listening to another video from his phone. I tried to use connect from my iPhone XR last night by go...

245 Views

0 replies

0 likes

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Disable podcast autoplay as a separate setting

Please make autoplay for podcasts a separate setting! Autoplay for podcasts is a terrible idea and has been a constant annoyance in my use. The feature skips to new podcasts when the one I was listening to glitches out and decides to skip and the sug...

Casual Listener

Please make autoplay for podcasts a separate setting! Autoplay for podcasts is a terrible idea and has been a constant annoyance in my use. The feature skips to new podcasts when the one I was listen...

306 Views

0 replies

2 likes

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Podcast name not showing in the iOS lockscreen

Recently I am not able to see the podcast name in the iOS lockscreen. Are you guys facing this ui change ?

Newbie

Recently I am not able to see the podcast name in the iOS lockscreen. Are you guys facing this ui change ?

187 Views

0 replies

0 likes

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the "We Added" playlist

How do I get the "We Added" playlist to stop playing when I am in my personal playlist

Casual Listener

How do I get the "We Added" playlist to stop playing when I am in my personal playlist

212 Views

0 replies

0 likes

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Is it possible to have one account with multiple simultaneous users?

My kids are getting to the age where they are listening to their own music, though as a family, we'd still like to share one account where we know what one another is listening to (or rather, I'd like to know what my kids are listening to!).Is there ...

Casual Listener

My kids are getting to the age where they are listening to their own music, though as a family, we'd still like to share one account where we know what one another is listening to (or rather, I'd lik...

280 Views

0 replies

0 likes

  • 280 Views
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