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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 1602 Views
  • 0 replies
  • 2 likes
  • 1602 Views
  • 0 replies
  • 2 likes

I have proble with hackers.

Hi i have problems with hackers for several months. I gat an email almost every day that someone connected on my account from regions all over the world. I change password every day but i didn't change it today and someone remowed my email and change...

  • Visitor
  • Hi i have problems with hackers for several months. I gat an email almost every day that someone connected on my account from regions all over the world. I change password every day but i didn't chan...
  • user-removed
  • Not applicable
  • 2338 Views
  • 2 replies
  • 0 likes
  • 2338 Views
  • 2 replies
  • 0 likes

Middle school premium plan

Hi. I was wondering if Middle schoolers can sign up for the high schooler's plan. ChatGpt said in the UK and USA some places do support this, but my region (HUN), I have to fill the verification, but it says im not illegible. So this is not an option...

  • Casual Listener
  • Hi. I was wondering if Middle schoolers can sign up for the high schooler's plan. ChatGpt said in the UK and USA some places do support this, but my region (HUN), I have to fill the verification, but...
  • BabyEcho0_YT
  • Roadie
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

How to login through website if acct linked with Samsung?

Hiya,I'm paying for a family option but need to set up my kids' account via the website, not the app.However my app is linked to my Samsung account which is linked to my google enail. How do I log into my web based account since I use the Sansung lin...

  • Visitor
  • Hiya, I'm paying for a family option but need to set up my kids' account via the website, not the app. However my app is linked to my Samsung account which is linked to my google enail. How do I lo...
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes

turn back the heart ! please

I noticed that you removed the heart, and now there is a plus instead. I liked adding a heart to my favorite tracks and playlists. it was nice and emotional. and now this dry and neutral plus is more desirable. I am disappointed, although I love you ...

  • Visitor
  • I noticed that you removed the heart, and now there is a plus instead. I liked adding a heart to my favorite tracks and playlists.  it was nice and emotional. and now this dry and neutral plus i...
  • kaworu_bloodpaw
  • Roadie
  • 222 Views
  • 1 replies
  • 2 likes
  • 222 Views
  • 1 replies
  • 2 likes

MY PLAYLIST WHERE A SONG IS ADDED

I hope there is a way to search if a particular song is in any of my personal playlist.

  • Visitor
  • I hope there is a way to search if a particular song is in any of my personal playlist. 
  • 134 Views
  • 0 replies
  • 1 likes
  • 134 Views
  • 0 replies
  • 1 likes

History of liking songs

When looking through my liked songs on mobile, I was able to see when I liked the song, the date popped up in a white text and said February 2023. I’m curious as to how I was able to do that

  • Visitor
  • When looking through my liked songs on mobile, I was able to see when I liked the song, the date popped up in a white text and said February 2023. I’m curious as to how I was able to do that
  • 1397 Views
  • 0 replies
  • 0 likes
  • 1397 Views
  • 0 replies
  • 0 likes

Random Playlist removal...bug?

Hi everyone,Today I was in the mood to listen to Bruno Mars - so I went to my library to find those discography playlists that Spotify creates for artists. But it was completely gone, and when I used to search feature to find it, I saw that the playl...

  • Visitor
  • Hi everyone, Today I was in the mood to listen to Bruno Mars - so I went to my library to find those discography playlists that Spotify creates for artists. But it was completely gone, and when I us...
  • Prague
  • Community Legend
  • 3177 Views
  • 1 replies
  • 1 likes
  • 3177 Views
  • 1 replies
  • 1 likes

pagamento atrasado, consigo pagar por pix?

meu pagamento está atrasado, não tem como ir pagar como boleto, queria que vocês colocassem a opção de pagar por pix

  • Visitor
  • meu pagamento está atrasado, não tem como ir pagar como boleto, queria que vocês colocassem a opção de pagar por pix
  • Patr2
  • Casual Listener
  • 1702 Views
  • 2 replies
  • 1 likes
  • 1702 Views
  • 2 replies
  • 1 likes

spotify wont play chosen song

whenever i press on a song it plays anything but the one i picked ive deleted and reinstalled the app like 6 times but its still not fixed and i have no idea what to do this doesnt seem to happen on my alt

  • Newbie
  • whenever i press on a song it plays anything but the one i picked ive deleted and reinstalled the app like 6 times but its still not fixed and i have no idea what to do this doesnt seem to happen on ...
  • Prague
  • Community Legend
  • 269 Views
  • 1 replies
  • 1 likes
  • 269 Views
  • 1 replies
  • 1 likes

Shuffle/play button being separate

This is just me expressing how much I absolutely hate the play+shuffle button being separate. You could already play a Playlist without shuffle by just selecting the first song and it played through. Whyyyyy would they separate it so that you cannot ...

  • Newbie
  • This is just me expressing how much I absolutely hate the play+shuffle button being separate.  You could already play a Playlist without shuffle by just selecting the first song and it played th...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

Solved!! Equalizer option missing

Hi all, I've ensured my app is updated to the latest version. Currently using a Huawei Android phone. I've seen many comments online about the equalizer being under "Audio Quality" or "playback" in settings. (I have referred to the spotify guide on e...

  • Newbie
  • Hi all, I've ensured my app is updated to the latest version. Currently using a Huawei Android phone. I've seen many comments online about the equalizer being under "Audio Quality" or "playback" in s...
  • kaworu_bloodpaw
  • Roadie
  • 3087 Views
  • 1 replies
  • 0 likes
  • 3087 Views
  • 1 replies
  • 0 likes

playlist not reproducing in the order it is supposed to be played

playlist not reproducing in the order it is supposed to be played. I'm with a premium plan familiar, and I cannot reproduce a playlist in the order that appears, for example, on an artist profile

  • Newbie
  • playlist not reproducing in the order it is supposed to be played. I'm with a premium plan familiar, and I cannot reproduce a playlist in the order that appears, for example, on an artist profile
  • 100 Views
  • 0 replies
  • 0 likes
  • 100 Views
  • 0 replies
  • 0 likes

Problem with logging in with facebook

Hi,Since yesterday out of nowhere I have been logged out of my facebook account. Tried to log back in but an error message kept coming up saying there was a problem.I then tried to log in via my email but then spotify created a new account. when I lo...

  • Newbie
  • Hi, Since yesterday out of nowhere I have been logged out of my facebook account. Tried to log back in but an error message kept coming up saying there was a problem. I then tried to log in via my ...
  • 107 Views
  • 0 replies
  • 0 likes
  • 107 Views
  • 0 replies
  • 0 likes

Daily mixes with more variation?

I get the feeling the Daily Mixes are playing the same songs over and over again. Like a song from Band A ends up on the list and 90% of the time when that band is playing it is the same song or from the list of 5 songs by them. In addition, Daily Mi...

  • Casual Listener
  • I get the feeling the Daily Mixes are playing the same songs over and over again. Like a song from Band A ends up on the list and 90% of the time when that band is playing it is the same song or from...
  • 217 Views
  • 0 replies
  • 2 likes
  • 217 Views
  • 0 replies
  • 2 likes

Maybe don't make daily mixes swap places at random every few hours?

It's making me livid. I have 6 daily mixes. I'm feeling like listening to some industrial, so let's pick Daily Mix 1 since that's where it went today. Three songs in suddenly it's ambient that's playing, not industrial. I check the app and it seeming...

  • Regular
  • It's making me livid. I have 6 daily mixes. I'm feeling like listening to some industrial, so let's pick Daily Mix 1 since that's where it went today. Three songs in suddenly it's ambient that's play...
  • humppamies
  • Casual Listener
  • 172 Views
  • 1 replies
  • 2 likes
  • 172 Views
  • 1 replies
  • 2 likes

Preciso de ajuda

Preciso de ajuda, estou com problemas de abaixar músicas no Spotifyaparece para mim que esta em limite de dispositivos para baixar a música

  • Visitor
  • Preciso de ajuda, estou com problemas de abaixar músicas no Spotify aparece para mim que esta em limite de dispositivos para baixar a música 
  • Prague
  • Community Legend
  • 2450 Views
  • 1 replies
  • 1 likes
  • 2450 Views
  • 1 replies
  • 1 likes

Google Nest Mini 2 problem

Hi, my google nest mini 2 speaker doesn't show up in spotify like my amazon echo dot. Amazon echo dot shows in spotify devices whether I'm in the same wifi network or in a different network. But google nest mini 2 doesn't show up remotely.

  • Newbie
  • Hi, my google nest mini 2 speaker doesn't show up in spotify like my amazon echo dot. Amazon echo dot shows in spotify devices whether  I'm in the same wifi network or in a different network. Bu...
  • 139 Views
  • 0 replies
  • 0 likes
  • 139 Views
  • 0 replies
  • 0 likes

Dürftige Songinfos beim Jazz

Ich vermisse bei den Songinfos, v.a. im Jazz, meist Angaben zu den Mitmusikern und deren Instrumenten. Bitte verbessern!

  • Newbie
  • Ich vermisse bei den  Songinfos, v.a. im Jazz, meist Angaben zu den Mitmusikern und deren Instrumenten. Bitte verbessern!
  • 806 Views
  • 0 replies
  • 1 likes
  • 806 Views
  • 0 replies
  • 1 likes