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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Community Manager
  • Community Manager
  • 450 Views
  • 0 replies
  • 2 likes
  • 450 Views
  • 0 replies
  • 2 likes

Play back control on lock screen.

Hi. I use to be able to control playback from the phone lock screen but now I have to unlock the phone, open the spitify app, to do it. I'm on a Samsung s20

  • Visitor
  • Hi. I use to be able to control playback from the phone lock screen but now I have to unlock the phone, open the spitify app, to do it.    I'm on a Samsung s20
  • 110 Views
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  • 110 Views
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Spotify Free has too many restrictions...

Hi. Back in the days when Spotify started i listened for free for a couple months, the only restriction was that every 2-4 songs there was an ad between, which was fine.Then i got Premium and i paid many years until a few months ago. Money got very t...

  • Casual Listener
  • Hi.   Back in the days when Spotify started i listened for free for a couple months, the only restriction was that every 2-4 songs there was an ad between, which was fine. Then i got Premium ...
  • user-removed
  • Not applicable
  • 285 Views
  • 1 replies
  • 2 likes
  • 285 Views
  • 1 replies
  • 2 likes

Remastered tracks shouldn't replace old albums

Replacing old albums from 1992 (take "Dirt" by Alice in Chains) without updating the year of release on the album and just slapping "Remastered 2022" in the album is ridiculous.I almost never want to hear the remastered version of tracks -- give us c...

  • Visitor
  • Replacing old albums from 1992 (take "Dirt" by Alice in Chains) without updating the year of release on the album and just slapping "Remastered 2022" in the album is ridiculous. I almost never wan...
  • 112 Views
  • 0 replies
  • 0 likes
  • 112 Views
  • 0 replies
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Cant log in

Why did I get booted out

  • Visitor
  • Why did I get booted out
  • user-removed
  • Not applicable
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Spotify Video??? What is it and when will it be available?

Hey community, I have a question ... Is Spotify Video a thing and will it be coming out for Spotify for Artists anytime soon? So I am curious about a feature that will allow artists a chance to place 30-second videos up on their profiles to promote m...

  • Gig Goer
  • Hey community,   I have a question ... Is Spotify Video a thing and will it be coming out for Spotify for Artists anytime soon?    So I am curious about a feature that will allow a...
  • user-removed
  • Not applicable
  • 216 Views
  • 2 replies
  • 1 likes
  • features
    music
  • 216 Views
  • 2 replies
  • 1 likes

I have proble with hackers.

Hi i have problems with hackers for several months. I gat an email almost every day that someone connected on my account from regions all over the world. I change password every day but i didn't change it today and someone remowed my email and change...

  • Visitor
  • Hi i have problems with hackers for several months. I gat an email almost every day that someone connected on my account from regions all over the world. I change password every day but i didn't chan...
  • user-removed
  • Not applicable
  • 2236 Views
  • 2 replies
  • 0 likes
  • 2236 Views
  • 2 replies
  • 0 likes

Middle school premium plan

Hi. I was wondering if Middle schoolers can sign up for the high schooler's plan. ChatGpt said in the UK and USA some places do support this, but my region (HUN), I have to fill the verification, but it says im not illegible. So this is not an option...

  • Casual Listener
  • Hi. I was wondering if Middle schoolers can sign up for the high schooler's plan. ChatGpt said in the UK and USA some places do support this, but my region (HUN), I have to fill the verification, but...
  • 乃卂乃ㄚ乇匚卄ㄖ0_Official
  • Roadie
  • 100 Views
  • 1 replies
  • 0 likes
  • 100 Views
  • 1 replies
  • 0 likes

be able to change the logo in the settings or when we open a playlist or account(premium only)

hey i had an idea for the logo when you open THE downloaded app not on any IOS device only on computer versions like Desktop (Windows) Desktop (Mac), Desktop (Linux) and yes i will take a screenshot of this post so i have proof that i started thisin ...

  • Roadie
  • ...ubmissions get open to the public i will post this on the idea submissions.
  • 170 Views
  • 0 replies
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  • Apps and Features
    Idea Submissions
  • 170 Views
  • 0 replies
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How to login through website if acct linked with Samsung?

Hiya,I'm paying for a family option but need to set up my kids' account via the website, not the app.However my app is linked to my Samsung account which is linked to my google enail. How do I log into my web based account since I use the Sansung lin...

  • Visitor
  • Hiya, I'm paying for a family option but need to set up my kids' account via the website, not the app. However my app is linked to my Samsung account which is linked to my google enail. How do I lo...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
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turn back the heart ! please

I noticed that you removed the heart, and now there is a plus instead. I liked adding a heart to my favorite tracks and playlists. it was nice and emotional. and now this dry and neutral plus is more desirable. I am disappointed, although I love you ...

  • Visitor
  • I noticed that you removed the heart, and now there is a plus instead. I liked adding a heart to my favorite tracks and playlists.  it was nice and emotional. and now this dry and neutral plus i...
  • kaworu_bloodpaw
  • Roadie
  • 141 Views
  • 1 replies
  • 2 likes
  • 141 Views
  • 1 replies
  • 2 likes

MY PLAYLIST WHERE A SONG IS ADDED

I hope there is a way to search if a particular song is in any of my personal playlist.

  • Visitor
  • I hope there is a way to search if a particular song is in any of my personal playlist. 
  • 83 Views
  • 0 replies
  • 1 likes
  • 83 Views
  • 0 replies
  • 1 likes

History of liking songs

When looking through my liked songs on mobile, I was able to see when I liked the song, the date popped up in a white text and said February 2023. I’m curious as to how I was able to do that

  • Visitor
  • When looking through my liked songs on mobile, I was able to see when I liked the song, the date popped up in a white text and said February 2023. I’m curious as to how I was able to do that
  • 1350 Views
  • 0 replies
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  • 1350 Views
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Random Playlist removal...bug?

Hi everyone,Today I was in the mood to listen to Bruno Mars - so I went to my library to find those discography playlists that Spotify creates for artists. But it was completely gone, and when I used to search feature to find it, I saw that the playl...

  • Visitor
  • Hi everyone, Today I was in the mood to listen to Bruno Mars - so I went to my library to find those discography playlists that Spotify creates for artists. But it was completely gone, and when I us...
  • Prague
  • Rising Star 3
  • 3057 Views
  • 1 replies
  • 1 likes
  • 3057 Views
  • 1 replies
  • 1 likes

pagamento atrasado, consigo pagar por pix?

meu pagamento está atrasado, não tem como ir pagar como boleto, queria que vocês colocassem a opção de pagar por pix

  • Visitor
  • meu pagamento está atrasado, não tem como ir pagar como boleto, queria que vocês colocassem a opção de pagar por pix
  • Patr2
  • Casual Listener
  • 768 Views
  • 2 replies
  • 1 likes
  • 768 Views
  • 2 replies
  • 1 likes

spotify wont play chosen song

whenever i press on a song it plays anything but the one i picked ive deleted and reinstalled the app like 6 times but its still not fixed and i have no idea what to do this doesnt seem to happen on my alt

  • Newbie
  • whenever i press on a song it plays anything but the one i picked ive deleted and reinstalled the app like 6 times but its still not fixed and i have no idea what to do this doesnt seem to happen on ...
  • Prague
  • Rising Star 3
  • 90 Views
  • 1 replies
  • 1 likes
  • 90 Views
  • 1 replies
  • 1 likes

Shuffle/play button being separate

This is just me expressing how much I absolutely hate the play+shuffle button being separate. You could already play a Playlist without shuffle by just selecting the first song and it played through. Whyyyyy would they separate it so that you cannot ...

  • Newbie
  • This is just me expressing how much I absolutely hate the play+shuffle button being separate.  You could already play a Playlist without shuffle by just selecting the first song and it played th...
  • 89 Views
  • 0 replies
  • 0 likes
  • 89 Views
  • 0 replies
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Solved!! Equalizer option missing

Hi all, I've ensured my app is updated to the latest version. Currently using a Huawei Android phone. I've seen many comments online about the equalizer being under "Audio Quality" or "playback" in settings. (I have referred to the spotify guide on e...

  • Newbie
  • Hi all, I've ensured my app is updated to the latest version. Currently using a Huawei Android phone. I've seen many comments online about the equalizer being under "Audio Quality" or "playback" in s...
  • kaworu_bloodpaw
  • Roadie
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

playlist not reproducing in the order it is supposed to be played

playlist not reproducing in the order it is supposed to be played. I'm with a premium plan familiar, and I cannot reproduce a playlist in the order that appears, for example, on an artist profile

  • Newbie
  • playlist not reproducing in the order it is supposed to be played. I'm with a premium plan familiar, and I cannot reproduce a playlist in the order that appears, for example, on an artist profile
  • 67 Views
  • 0 replies
  • 0 likes
  • 67 Views
  • 0 replies
  • 0 likes