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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 833 Views
  • 0 replies
  • 2 likes
  • 833 Views
  • 0 replies
  • 2 likes

I have proble with hackers.

Hi i have problems with hackers for several months. I gat an email almost every day that someone connected on my account from regions all over the world. I change password every day but i didn't change it today and someone remowed my email and change...

  • Visitor
  • Hi i have problems with hackers for several months. I gat an email almost every day that someone connected on my account from regions all over the world. I change password every day but i didn't chan...
  • user-removed
  • Not applicable
  • 2267 Views
  • 2 replies
  • 0 likes
  • 2267 Views
  • 2 replies
  • 0 likes

Middle school premium plan

Hi. I was wondering if Middle schoolers can sign up for the high schooler's plan. ChatGpt said in the UK and USA some places do support this, but my region (HUN), I have to fill the verification, but it says im not illegible. So this is not an option...

  • Casual Listener
  • Hi. I was wondering if Middle schoolers can sign up for the high schooler's plan. ChatGpt said in the UK and USA some places do support this, but my region (HUN), I have to fill the verification, but...
  • BabyEcho0_YT
  • Roadie
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

be able to change the logo in the settings or when we open a playlist or account(premium only)

hey i had an idea for the logo when you open THE downloaded app not on any IOS device only on computer versions like Desktop (Windows) Desktop (Mac), Desktop (Linux) and yes i will take a screenshot of this post so i have proof that i started thisin ...

  • Roadie
  • ...ubmissions get open to the public i will post this on the idea submissions.
  • 262 Views
  • 0 replies
  • 0 likes
  • Apps and Features
    Idea Submissions
  • 262 Views
  • 0 replies
  • 0 likes

How to login through website if acct linked with Samsung?

Hiya,I'm paying for a family option but need to set up my kids' account via the website, not the app.However my app is linked to my Samsung account which is linked to my google enail. How do I log into my web based account since I use the Sansung lin...

  • Visitor
  • Hiya, I'm paying for a family option but need to set up my kids' account via the website, not the app. However my app is linked to my Samsung account which is linked to my google enail. How do I lo...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

turn back the heart ! please

I noticed that you removed the heart, and now there is a plus instead. I liked adding a heart to my favorite tracks and playlists. it was nice and emotional. and now this dry and neutral plus is more desirable. I am disappointed, although I love you ...

  • Visitor
  • I noticed that you removed the heart, and now there is a plus instead. I liked adding a heart to my favorite tracks and playlists.  it was nice and emotional. and now this dry and neutral plus i...
  • kaworu_bloodpaw
  • Roadie
  • 178 Views
  • 1 replies
  • 2 likes
  • 178 Views
  • 1 replies
  • 2 likes

MY PLAYLIST WHERE A SONG IS ADDED

I hope there is a way to search if a particular song is in any of my personal playlist.

  • Visitor
  • I hope there is a way to search if a particular song is in any of my personal playlist. 
  • 103 Views
  • 0 replies
  • 1 likes
  • 103 Views
  • 0 replies
  • 1 likes

History of liking songs

When looking through my liked songs on mobile, I was able to see when I liked the song, the date popped up in a white text and said February 2023. I’m curious as to how I was able to do that

  • Visitor
  • When looking through my liked songs on mobile, I was able to see when I liked the song, the date popped up in a white text and said February 2023. I’m curious as to how I was able to do that
  • 1365 Views
  • 0 replies
  • 0 likes
  • 1365 Views
  • 0 replies
  • 0 likes

Random Playlist removal...bug?

Hi everyone,Today I was in the mood to listen to Bruno Mars - so I went to my library to find those discography playlists that Spotify creates for artists. But it was completely gone, and when I used to search feature to find it, I saw that the playl...

  • Visitor
  • Hi everyone, Today I was in the mood to listen to Bruno Mars - so I went to my library to find those discography playlists that Spotify creates for artists. But it was completely gone, and when I us...
  • Prague
  • Spotify Star
  • 3077 Views
  • 1 replies
  • 1 likes
  • 3077 Views
  • 1 replies
  • 1 likes

pagamento atrasado, consigo pagar por pix?

meu pagamento está atrasado, não tem como ir pagar como boleto, queria que vocês colocassem a opção de pagar por pix

  • Visitor
  • meu pagamento está atrasado, não tem como ir pagar como boleto, queria que vocês colocassem a opção de pagar por pix
  • Patr2
  • Casual Listener
  • 1214 Views
  • 2 replies
  • 1 likes
  • 1214 Views
  • 2 replies
  • 1 likes

spotify wont play chosen song

whenever i press on a song it plays anything but the one i picked ive deleted and reinstalled the app like 6 times but its still not fixed and i have no idea what to do this doesnt seem to happen on my alt

  • Newbie
  • whenever i press on a song it plays anything but the one i picked ive deleted and reinstalled the app like 6 times but its still not fixed and i have no idea what to do this doesnt seem to happen on ...
  • Prague
  • Spotify Star
  • 134 Views
  • 1 replies
  • 1 likes
  • 134 Views
  • 1 replies
  • 1 likes

Shuffle/play button being separate

This is just me expressing how much I absolutely hate the play+shuffle button being separate. You could already play a Playlist without shuffle by just selecting the first song and it played through. Whyyyyy would they separate it so that you cannot ...

  • Newbie
  • This is just me expressing how much I absolutely hate the play+shuffle button being separate.  You could already play a Playlist without shuffle by just selecting the first song and it played th...
  • 104 Views
  • 0 replies
  • 0 likes
  • 104 Views
  • 0 replies
  • 0 likes

Solved!! Equalizer option missing

Hi all, I've ensured my app is updated to the latest version. Currently using a Huawei Android phone. I've seen many comments online about the equalizer being under "Audio Quality" or "playback" in settings. (I have referred to the spotify guide on e...

  • Newbie
  • Hi all, I've ensured my app is updated to the latest version. Currently using a Huawei Android phone. I've seen many comments online about the equalizer being under "Audio Quality" or "playback" in s...
  • kaworu_bloodpaw
  • Roadie
  • 1055 Views
  • 1 replies
  • 0 likes
  • 1055 Views
  • 1 replies
  • 0 likes

playlist not reproducing in the order it is supposed to be played

playlist not reproducing in the order it is supposed to be played. I'm with a premium plan familiar, and I cannot reproduce a playlist in the order that appears, for example, on an artist profile

  • Newbie
  • playlist not reproducing in the order it is supposed to be played. I'm with a premium plan familiar, and I cannot reproduce a playlist in the order that appears, for example, on an artist profile
  • 78 Views
  • 0 replies
  • 0 likes
  • 78 Views
  • 0 replies
  • 0 likes

Problem with logging in with facebook

Hi,Since yesterday out of nowhere I have been logged out of my facebook account. Tried to log back in but an error message kept coming up saying there was a problem.I then tried to log in via my email but then spotify created a new account. when I lo...

  • Newbie
  • Hi, Since yesterday out of nowhere I have been logged out of my facebook account. Tried to log back in but an error message kept coming up saying there was a problem. I then tried to log in via my ...
  • 77 Views
  • 0 replies
  • 0 likes
  • 77 Views
  • 0 replies
  • 0 likes

Daily mixes with more variation?

I get the feeling the Daily Mixes are playing the same songs over and over again. Like a song from Band A ends up on the list and 90% of the time when that band is playing it is the same song or from the list of 5 songs by them. In addition, Daily Mi...

  • Casual Listener
  • I get the feeling the Daily Mixes are playing the same songs over and over again. Like a song from Band A ends up on the list and 90% of the time when that band is playing it is the same song or from...
  • 121 Views
  • 0 replies
  • 2 likes
  • 121 Views
  • 0 replies
  • 2 likes

Maybe don't make daily mixes swap places at random every few hours?

It's making me livid. I have 6 daily mixes. I'm feeling like listening to some industrial, so let's pick Daily Mix 1 since that's where it went today. Three songs in suddenly it's ambient that's playing, not industrial. I check the app and it seeming...

  • Regular
  • It's making me livid. I have 6 daily mixes. I'm feeling like listening to some industrial, so let's pick Daily Mix 1 since that's where it went today. Three songs in suddenly it's ambient that's play...
  • humppamies
  • Casual Listener
  • 106 Views
  • 1 replies
  • 2 likes
  • 106 Views
  • 1 replies
  • 2 likes

Preciso de ajuda

Preciso de ajuda, estou com problemas de abaixar músicas no Spotifyaparece para mim que esta em limite de dispositivos para baixar a música

  • Visitor
  • Preciso de ajuda, estou com problemas de abaixar músicas no Spotify aparece para mim que esta em limite de dispositivos para baixar a música 
  • Prague
  • Spotify Star
  • 1738 Views
  • 1 replies
  • 1 likes
  • 1738 Views
  • 1 replies
  • 1 likes

Google Nest Mini 2 problem

Hi, my google nest mini 2 speaker doesn't show up in spotify like my amazon echo dot. Amazon echo dot shows in spotify devices whether I'm in the same wifi network or in a different network. But google nest mini 2 doesn't show up remotely.

  • Newbie
  • Hi, my google nest mini 2 speaker doesn't show up in spotify like my amazon echo dot. Amazon echo dot shows in spotify devices whether  I'm in the same wifi network or in a different network. Bu...
  • 109 Views
  • 0 replies
  • 0 likes
  • 109 Views
  • 0 replies
  • 0 likes