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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

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What are some Spotify features that you think need work?

I really enjoy using Spotify but a few features definitely need work. The Spotify UI on the iPad needs work and I would like to see podcasts and songs being separated on my home page as I don't listen to podcasts at all really. Also, while the Spotif...

Regular

I really enjoy using Spotify but a few features definitely need work.  The Spotify UI on the iPad needs work and I would like to see podcasts and songs being separated on my home page as I don't...

yurii_findo

Casual Listener

529 Views

1 replies

0 likes

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Local files won't play in offline mode

Hi! Since the new update from Spotify, I am not able to play my downloaded songs from my local files anymore in the offline mode. When I download a specific playlist with downloaded songs from my local files in between, only the downloaded Spotify so...

Casual Listener

Hi!   Since the new update from Spotify, I am not able to play my downloaded songs from my local files anymore in the offline mode. When I download a specific playlist with downloaded songs fr...

FrekIV

Casual Listener

2785 Views

5 replies

3 likes

App & Features
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Issues with Canvas

It's been a while since the canvas has been introduced and I personally have used it, but now there is a slight issue I face. The issue is that no matter what I try, I just cannot see the canvas option in my settings, now I know it's a problem in my ...

Visitor

It's been a while since the canvas has been introduced and I personally have used it, but now there is a slight issue I face. The issue is that no matter what I try, I just cannot see the canvas opti...

SamhithaS

Visitor

2367 Views

1 replies

3 likes

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Advertising

Why do I get still advertising despite I bought a Spotify Premium Abo for a month

Visitor

Why do I get still advertising despite I bought a Spotify Premium Abo for a month

1255 Views

0 replies

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Question about playlist filtering

Hello!Is it possible to choose a playlist and filter it's contents by playcount? For example a "best of 90's" playlist but filter out all songs that have over 5mil plays. Idea is to have a list of all the most popular albums but filter out the hit si...

Newbie

Hello! Is it possible to choose a playlist and filter it's contents by playcount?   For example a "best of 90's" playlist but filter out all songs that have over 5mil plays.   Idea is ...

198 Views

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Spotify taking mandate of 450 whereas my plan is 119 per month

I have enrolled in Spotify premium for a plan of 119 per month through my credit but it has taken a mandate of 450. Any specific reason behind that?

Visitor

I have enrolled in Spotify premium for a plan of 119 per month through my credit but it has taken a mandate of 450. Any specific reason behind that?

250 Views

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My home screen updated yesterday, and it as l is absolutely atrocious! How do I change it back?

I have an apple phone, not sure if that matters. The old screen had all my favorites, plus suggestions in a very organized horizontal scroll feature (think Netflix). Now it's one continuous vertical video screen showing things I'd NEVER listen to, al...

Visitor

I have an apple phone, not sure if that matters.  The old screen had all my favorites, plus suggestions in a very organized horizontal scroll feature (think Netflix).  Now it's one continuo...

lpdot

Music Fan

1177 Views

7 replies

16 likes

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I can't unfollow artists

When i go to unfollow artist which i followed previously then i can't unfollow them and thats the issue i am facing so plz fix it

Visitor

When i go to unfollow artist which i followed previously then i can't unfollow them and thats the issue i am facing so plz fix it

Prague

Community Legend

1001 Views

1 replies

2 likes

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Email response from Spotify for audiobooks

When I hit the unlock button for audiobook it tells me an email has been sent to me regarding the purchase or startup of the book. But I do not receive the emails.**bleep**.

Visitor

When I hit the unlock button for audiobook it tells me an email has been sent to me regarding the purchase or startup of the book. But I do not receive the emails.**bleep**.

kaworu_bloodpaw

Roadie

793 Views

1 replies

1 likes

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Solved!! DUO Plan - New UI on Mobile App

I need to figure out how to change the home page on my account. I recently upgraded my account to DUO, but now the app has updated to this terrible unfriendly user interface. When I had the grid, I could choose between several different options. Now,...

Casual Listener

I need to figure out how to change the home page on my account. I recently upgraded my account to DUO, but now the app has updated to this terrible unfriendly user interface. When I had the grid, I c...

kaworu_bloodpaw

Roadie

3045 Views

3 replies

2 likes

home page
UI
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My history does not update

In the weekend I saw sth weird, someone are using my spotify in some web deviceI started by changing my password, removing all the acess wtever.So this dude who accessed my account he listen some music and now I cant replace the song he listen in my ...

Visitor

In the weekend I saw sth weird, someone are using my spotify in some web device I started by changing my password, removing all the acess wtever. So this dude who accessed my account he listen some...

215 Views

0 replies

0 likes

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Radio playlist keeps chaning

Hi, This has been happening for about a month and it drives me mad. It affects both the iOS and Mac app, maybe others but I haven't tested. When you create a radio playlist based on a song, it will randomly change what's in the playlist and stop play...

Regular

Hi,   This has been happening for about a month and it drives me mad. It affects both the iOS and Mac app, maybe others but I haven't tested.   When you create a radio playlist based on...

204 Views

0 replies

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Descargas

Después de algunas playlist y álbumes que descargue, ya no me deja descargar más, alguien sabe porque ?

Visitor

Después de algunas playlist y álbumes que descargue, ya no me deja descargar más, alguien sabe porque ?

Prague

Community Legend

322 Views

1 replies

1 likes

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Problema con el pago de mi cuenta premium

Hola buenas tardes, tenía mi cuenta premium duo y el día de hoy Spotify me mando mensaje diciendome que no podía proceder el pago, ingrese a la aplicación para pagar y de Premium Duo me cobro solo Premium individual, quise volver a Premium Duo y me h...

Newbie

Hola buenas tardes, tenía mi cuenta premium duo y el día de hoy Spotify me mando mensaje diciendome que no podía proceder el pago, ingrese a la aplicación para pagar y de Premium Duo me cobro solo Pr...

205 Views

0 replies

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playlist

How can I make spotify for windows stop putting some random music between the songs in my personal playlist?

Visitor

How can I make spotify for windows stop putting some random music between the songs in my personal playlist?

174 Views

0 replies

1 likes

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When my song is added to a new playlist it doesn't show on my artist page

I've recently released a new single:https://open.spotify.com/track/6ktaDRRU98ED3rQX0jOHkM?si=277fa083bd3249e9 And it has already been added to a few Spotify playlists (yey!) HOWEVER when I log into my Spotify artist page, the playlists that have adde...

Music Fan

I've recently released a new single: https://open.spotify.com/track/6ktaDRRU98ED3rQX0jOHkM?si=277fa083bd3249e9   And it has already been added to a few Spotify playlists (yey!) HOWEVER when I...

273 Views

0 replies

0 likes

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comandos alexa para spotify na tv Samsung The Frame

Até agora eu consegui abrir o aplitcativo Spotify pela tv Samsung The FRame 2022, consegui pausar e consegui ir para a próxima música. Gostaria saber todos os comandas para poder usufruir da alexa. I was able to turn on and pause spotify, what are my...

Visitor

Até agora eu consegui abrir o aplitcativo Spotify pela tv Samsung The FRame 2022, consegui pausar e consegui ir para a próxima música. Gostaria saber todos os comandas para poder usufruir da alexa. ...

221 Views

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Playlist Name removed?

Got this notifcation and have really no idea why??? Hello,We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Terms and Conditions of Use for more information.spotify:playlist...

Casual Listener

Got this notifcation and have really no idea why???   Hello, We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Ter...

DJRene

Casual Listener

331 Views

3 replies

0 likes

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product suggestion - separate profiles for music and podcasts

hi there, i notice that the spotify app now has the ability to filter out/only show podcasts -- this is great for podcast listeners. what/why> would like to suggest a new product feature so that podcast listeners can queue hours of podcasts, jump to ...

Visitor

hi there,    i notice that the spotify app now has the ability to filter out/only show podcasts -- this is great for podcast listeners.    what/why> would like to suggest a...

184 Views

0 replies

1 likes

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Notifications of new podcats episodes has stopped

Notifications of new podcats episodes has stopped - I have check all the settings I can find on my phone, the app and the specific podcasts to ensure notifications are allowed. All looks good and it did used to work up until a few months ago.

Visitor

  Notifications of new podcats episodes has stopped - I have check all the settings I can find on my phone, the app and the specific podcasts to ensure notifications are allowed. All looks good...

155 Views

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