Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

App & Features

Start a topic

Forum Posts

Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 2336 Views
  • 0 replies
  • 3 likes
  • 2336 Views
  • 0 replies
  • 3 likes

playlist

How can I make spotify for windows stop putting some random music between the songs in my personal playlist?

  • Visitor
  • How can I make spotify for windows stop putting some random music between the songs in my personal playlist?
  • 137 Views
  • 0 replies
  • 1 likes
  • 137 Views
  • 0 replies
  • 1 likes

When my song is added to a new playlist it doesn't show on my artist page

I've recently released a new single:https://open.spotify.com/track/6ktaDRRU98ED3rQX0jOHkM?si=277fa083bd3249e9 And it has already been added to a few Spotify playlists (yey!) HOWEVER when I log into my Spotify artist page, the playlists that have adde...

  • Music Fan
  • I've recently released a new single: https://open.spotify.com/track/6ktaDRRU98ED3rQX0jOHkM?si=277fa083bd3249e9   And it has already been added to a few Spotify playlists (yey!) HOWEVER when I...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

comandos alexa para spotify na tv Samsung The Frame

Até agora eu consegui abrir o aplitcativo Spotify pela tv Samsung The FRame 2022, consegui pausar e consegui ir para a próxima música. Gostaria saber todos os comandas para poder usufruir da alexa. I was able to turn on and pause spotify, what are my...

  • Visitor
  • Até agora eu consegui abrir o aplitcativo Spotify pela tv Samsung The FRame 2022, consegui pausar e consegui ir para a próxima música. Gostaria saber todos os comandas para poder usufruir da alexa. ...
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Playlist Name removed?

Got this notifcation and have really no idea why??? Hello,We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Terms and Conditions of Use for more information.spotify:playlist...

  • Casual Listener
  • Got this notifcation and have really no idea why???   Hello, We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Ter...
  • DJRene
  • Casual Listener
  • 258 Views
  • 3 replies
  • 0 likes
  • 258 Views
  • 3 replies
  • 0 likes

product suggestion - separate profiles for music and podcasts

hi there, i notice that the spotify app now has the ability to filter out/only show podcasts -- this is great for podcast listeners. what/why> would like to suggest a new product feature so that podcast listeners can queue hours of podcasts, jump to ...

  • Visitor
  • hi there,    i notice that the spotify app now has the ability to filter out/only show podcasts -- this is great for podcast listeners.    what/why> would like to suggest a...
  • 141 Views
  • 0 replies
  • 1 likes
  • 141 Views
  • 0 replies
  • 1 likes

Notifications of new podcats episodes has stopped

Notifications of new podcats episodes has stopped - I have check all the settings I can find on my phone, the app and the specific podcasts to ensure notifications are allowed. All looks good and it did used to work up until a few months ago.

  • Visitor
  •   Notifications of new podcats episodes has stopped - I have check all the settings I can find on my phone, the app and the specific podcasts to ensure notifications are allowed. All looks good...
  • 120 Views
  • 0 replies
  • 0 likes
  • 120 Views
  • 0 replies
  • 0 likes

Constructive criticism for Spotify

Spotify, i would like to provide you with some constructive criticism that i think that, if done, will get you more listeners and provide your current ones a better experience. 1. Make the app on all playforms (phone, computer, etc.) like it is on my...

  • Newbie
  • Spotify, i would like to provide you with some constructive criticism that i think that, if done, will get you more listeners and provide your current ones a better experience.   1. Make the a...
  • kaworu_bloodpaw
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

New Home Screen feature

Please do not keep new Home Screen feature of making playlists massive. It is harder to use and see the discover playlists.

  • Visitor
  • Please do not keep new Home Screen feature of making playlists massive. It is harder to use and see the discover playlists.
  • kaworu_bloodpaw
  • Roadie
  • 223 Views
  • 1 replies
  • 1 likes
  • 223 Views
  • 1 replies
  • 1 likes

Random closed application

Hello, I have a samsung galaxy s22. Spotify closes every time when a song is being played. Even if I hear it from my list or any song. After re install it was working for a few days and than closes again, very annoying. If I reopen the application, t...

  • Visitor
  • Hello, I have a samsung galaxy s22. Spotify closes every time when a song is being played. Even if I hear it from my list or any song. After re install it was working for a few days and than closes a...
  • 101 Views
  • 0 replies
  • 0 likes
  • 101 Views
  • 0 replies
  • 0 likes

Display unavailable songs

Looks like Display unavailable songs setting was removed a few years ago. Question I have now is are unavailable songs still present in my playlist? Even if I cannot listen to them? Thanks

  • Newbie
  • Looks like Display unavailable songs setting was removed a few years ago. Question I have now is are unavailable songs still present in my playlist? Even if I cannot listen to them?   Tha...
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

Spotify Won’t Load

 i’ve been trying to play my music for a couple days now and it just stays on this screen and it doesn’t load

668FD5D8-97B2-4515-B86F-88490455662B.png
  • Newbie
  •  i’ve been trying to play my music for a couple days now and it just stays on this screen and it doesn’t load
  • ErikaResende
  • Newbie
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Is there a way to not track a song for wrapped?

Weird story short, one day a year I listen to a particular song on repeat. Last year, this song was my #1 wrapped, which isn't accurate, because it's just a stupid thing I do once a year. Is there a way to turn off tracking for this one day only, so ...

  • Visitor
  • Weird story short, one day a year I listen to a particular song on repeat.  Last year, this song was my #1 wrapped, which isn't accurate, because it's just a stupid thing I do once a year. ...
  • kaworu_bloodpaw
  • Roadie
  • 5710 Views
  • 1 replies
  • 3 likes
  • 5710 Views
  • 1 replies
  • 3 likes

Stations app alternative

Spotify applications both for windows and Android are some of the most hateful applications ever created. But, at least for a while we had Stations that was really great. As usual, everytime Spotify does something good, they destroy it really fast, b...

  • Roadie
  • Spotify applications both for windows and Android are some of the most hateful applications ever created. But, at least for a while we had Stations that was really great. As usual, everytime Spotify ...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

How to get rid of commercials /suggestions.

I get completely irrelevant suggestions or commercials every nth time I open the app. How do I remove them? Plz don't shove this up in my face.

  • Newbie
  • I get completely irrelevant suggestions or commercials every nth time I open the app. How do I remove them? Plz don't shove this up in my face.
  • 159 Views
  • 0 replies
  • 0 likes
  • Commercial
  • 159 Views
  • 0 replies
  • 0 likes

Spotify starts playing when connecting to Bluetooth devises, without running

Spotify just stars playing whenever I connect to a Bluetooth, but the app isn't running. How is this possible and how do i do this intrusive actions from Spotify. None of the apps I use for audio books or podcasts does this, is only Spotify. I'm alre...

  • Newbie
  • Spotify just stars playing whenever I connect to a Bluetooth, but the app isn't running. How is this possible and how do i do this intrusive actions from Spotify. None of the apps I use for audio boo...
  • Emeister78
  • Casual Listener
  • 247 Views
  • 1 replies
  • 1 likes
  • 247 Views
  • 1 replies
  • 1 likes

Can't see friend's activity

I can't see any of my friends music activity on spotify on the desktop anymore, It tells me to enable my listening activity, but everything is on and i'm not on offline mode or in a private session. I have tried uninstalling and reinstalling. Nothing...

  • Visitor
  • I can't see any of my friends music activity on spotify on the desktop anymore, It tells me to enable my listening activity, but everything is on and i'm not on offline mode or in a private session. ...
  • Prague
  • Community Legend
  • 2518 Views
  • 1 replies
  • 1 likes
  • 2518 Views
  • 1 replies
  • 1 likes

Some songs are not showing in the search bar

Hello, when I search for an artist in the search bar of my playlist, some songs are not showing, but when I search the album the songs are showing, thats a very strange bug that happens on mobile and PC.It happens for some artists in my playlist only...

  • Newbie
  • Hello, when I search for an artist in the search bar of my playlist, some songs are not showing, but when I search the album the songs are showing, thats a very strange bug that happens on mobile and...
  • 151 Views
  • 0 replies
  • 1 likes
  • 151 Views
  • 0 replies
  • 1 likes

Spotify Connect and Android 13

Anyone having trouble using Spotify Connect, it's been working fine for me until I can only assume the Android 13 update. I try to use connect from my Pixel 5 for my Denon AVR DVR 800, just get the "connecting" flashing but does not connect.Have chec...

  • Visitor
  • Anyone having trouble using Spotify Connect, it's been working fine for me until I can only assume the Android 13 update. I try to use connect from my Pixel 5 for my Denon AVR DVR 800, just get the "...
  • Dpe1983
  • Gig Goer
  • 579 Views
  • 1 replies
  • 1 likes
  • 579 Views
  • 1 replies
  • 1 likes

Cannot edit queue anymore

Hi! We have family Premium and suddelny I cannot edit the queue anymore. Any similar issues?Best

  • Newbie
  • Hi!  We have family Premium and suddelny I cannot edit the queue anymore. Any similar issues? Best
  • 102 Views
  • 0 replies
  • 1 likes
  • 102 Views
  • 0 replies
  • 1 likes