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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 614 Views
  • 0 replies
  • 2 likes
  • 614 Views
  • 0 replies
  • 2 likes

My home screen updated yesterday, and it as l is absolutely atrocious! How do I change it back?

I have an apple phone, not sure if that matters. The old screen had all my favorites, plus suggestions in a very organized horizontal scroll feature (think Netflix). Now it's one continuous vertical video screen showing things I'd NEVER listen to, al...

  • Visitor
  • I have an apple phone, not sure if that matters.  The old screen had all my favorites, plus suggestions in a very organized horizontal scroll feature (think Netflix).  Now it's one continuo...
  • lpdot
  • Music Fan
  • 535 Views
  • 7 replies
  • 16 likes
  • 535 Views
  • 7 replies
  • 16 likes

I can't unfollow artists

When i go to unfollow artist which i followed previously then i can't unfollow them and thats the issue i am facing so plz fix it

  • Visitor
  • When i go to unfollow artist which i followed previously then i can't unfollow them and thats the issue i am facing so plz fix it
  • Prague
  • Rising Star 4
  • 478 Views
  • 1 replies
  • 1 likes
  • 478 Views
  • 1 replies
  • 1 likes

Email response from Spotify for audiobooks

When I hit the unlock button for audiobook it tells me an email has been sent to me regarding the purchase or startup of the book. But I do not receive the emails.**bleep**.

  • Visitor
  • When I hit the unlock button for audiobook it tells me an email has been sent to me regarding the purchase or startup of the book. But I do not receive the emails.**bleep**.
  • kaworu_bloodpaw
  • Roadie
  • 296 Views
  • 1 replies
  • 1 likes
  • 296 Views
  • 1 replies
  • 1 likes

Solved!! DUO Plan - New UI on Mobile App

I need to figure out how to change the home page on my account. I recently upgraded my account to DUO, but now the app has updated to this terrible unfriendly user interface. When I had the grid, I could choose between several different options. Now,...

  • Casual Listener
  • I need to figure out how to change the home page on my account. I recently upgraded my account to DUO, but now the app has updated to this terrible unfriendly user interface. When I had the grid, I c...
  • kaworu_bloodpaw
  • Roadie
  • 2512 Views
  • 3 replies
  • 2 likes
  • home page
    UI
  • 2512 Views
  • 3 replies
  • 2 likes

Solved!! How to adjust the font size

I appreciate that there were lots of requests for you to increase the font size in Spotify, but I for one was perfectly happy with it the way it was for the latest release. The new font size is enormous, meaning loads more scrolling etc. Couldn't you...

  • Regular
  • I appreciate that there were lots of requests for you to increase the font size in Spotify, but I for one was perfectly happy with it the way it was for the latest release. The new font size is enorm...
  • Yliljc
  • Visitor
  • 94202 Views
  • 21 replies
  • 41 likes
  • App & Features
  • 94202 Views
  • 21 replies
  • 41 likes

My history does not update

In the weekend I saw sth weird, someone are using my spotify in some web deviceI started by changing my password, removing all the acess wtever.So this dude who accessed my account he listen some music and now I cant replace the song he listen in my ...

  • Visitor
  • In the weekend I saw sth weird, someone are using my spotify in some web device I started by changing my password, removing all the acess wtever. So this dude who accessed my account he listen some...
  • 82 Views
  • 0 replies
  • 0 likes
  • 82 Views
  • 0 replies
  • 0 likes

Radio playlist keeps chaning

Hi, This has been happening for about a month and it drives me mad. It affects both the iOS and Mac app, maybe others but I haven't tested. When you create a radio playlist based on a song, it will randomly change what's in the playlist and stop play...

  • Regular
  • Hi,   This has been happening for about a month and it drives me mad. It affects both the iOS and Mac app, maybe others but I haven't tested.   When you create a radio playlist based on...
  • 82 Views
  • 0 replies
  • 0 likes
  • 82 Views
  • 0 replies
  • 0 likes

Descargas

Después de algunas playlist y álbumes que descargue, ya no me deja descargar más, alguien sabe porque ?

  • Visitor
  • Después de algunas playlist y álbumes que descargue, ya no me deja descargar más, alguien sabe porque ?
  • Prague
  • Rising Star 4
  • 146 Views
  • 1 replies
  • 1 likes
  • 146 Views
  • 1 replies
  • 1 likes

Problema con el pago de mi cuenta premium

Hola buenas tardes, tenía mi cuenta premium duo y el día de hoy Spotify me mando mensaje diciendome que no podía proceder el pago, ingrese a la aplicación para pagar y de Premium Duo me cobro solo Premium individual, quise volver a Premium Duo y me h...

  • Newbie
  • Hola buenas tardes, tenía mi cuenta premium duo y el día de hoy Spotify me mando mensaje diciendome que no podía proceder el pago, ingrese a la aplicación para pagar y de Premium Duo me cobro solo Pr...
  • 113 Views
  • 0 replies
  • 0 likes
  • 113 Views
  • 0 replies
  • 0 likes

playlist

How can I make spotify for windows stop putting some random music between the songs in my personal playlist?

  • Visitor
  • How can I make spotify for windows stop putting some random music between the songs in my personal playlist?
  • 97 Views
  • 0 replies
  • 1 likes
  • 97 Views
  • 0 replies
  • 1 likes

When my song is added to a new playlist it doesn't show on my artist page

I've recently released a new single:https://open.spotify.com/track/6ktaDRRU98ED3rQX0jOHkM?si=277fa083bd3249e9 And it has already been added to a few Spotify playlists (yey!) HOWEVER when I log into my Spotify artist page, the playlists that have adde...

  • Music Fan
  • I've recently released a new single: https://open.spotify.com/track/6ktaDRRU98ED3rQX0jOHkM?si=277fa083bd3249e9   And it has already been added to a few Spotify playlists (yey!) HOWEVER when I...
  • 118 Views
  • 0 replies
  • 0 likes
  • 118 Views
  • 0 replies
  • 0 likes

comandos alexa para spotify na tv Samsung The Frame

Até agora eu consegui abrir o aplitcativo Spotify pela tv Samsung The FRame 2022, consegui pausar e consegui ir para a próxima música. Gostaria saber todos os comandas para poder usufruir da alexa. I was able to turn on and pause spotify, what are my...

  • Visitor
  • Até agora eu consegui abrir o aplitcativo Spotify pela tv Samsung The FRame 2022, consegui pausar e consegui ir para a próxima música. Gostaria saber todos os comandas para poder usufruir da alexa. ...
  • 126 Views
  • 0 replies
  • 0 likes
  • 126 Views
  • 0 replies
  • 0 likes

Playlist Name removed?

Got this notifcation and have really no idea why??? Hello,We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Terms and Conditions of Use for more information.spotify:playlist...

  • Casual Listener
  • Got this notifcation and have really no idea why???   Hello, We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Ter...
  • DJRene
  • Casual Listener
  • 156 Views
  • 3 replies
  • 0 likes
  • 156 Views
  • 3 replies
  • 0 likes

product suggestion - separate profiles for music and podcasts

hi there, i notice that the spotify app now has the ability to filter out/only show podcasts -- this is great for podcast listeners. what/why> would like to suggest a new product feature so that podcast listeners can queue hours of podcasts, jump to ...

  • Visitor
  • hi there,    i notice that the spotify app now has the ability to filter out/only show podcasts -- this is great for podcast listeners.    what/why> would like to suggest a...
  • 81 Views
  • 0 replies
  • 1 likes
  • 81 Views
  • 0 replies
  • 1 likes

Notifications of new podcats episodes has stopped

Notifications of new podcats episodes has stopped - I have check all the settings I can find on my phone, the app and the specific podcasts to ensure notifications are allowed. All looks good and it did used to work up until a few months ago.

  • Visitor
  •   Notifications of new podcats episodes has stopped - I have check all the settings I can find on my phone, the app and the specific podcasts to ensure notifications are allowed. All looks good...
  • 69 Views
  • 0 replies
  • 0 likes
  • 69 Views
  • 0 replies
  • 0 likes

Constructive criticism for Spotify

Spotify, i would like to provide you with some constructive criticism that i think that, if done, will get you more listeners and provide your current ones a better experience. 1. Make the app on all playforms (phone, computer, etc.) like it is on my...

  • Newbie
  • Spotify, i would like to provide you with some constructive criticism that i think that, if done, will get you more listeners and provide your current ones a better experience.   1. Make the a...
  • kaworu_bloodpaw
  • Roadie
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

New Home Screen feature

Please do not keep new Home Screen feature of making playlists massive. It is harder to use and see the discover playlists.

  • Visitor
  • Please do not keep new Home Screen feature of making playlists massive. It is harder to use and see the discover playlists.
  • kaworu_bloodpaw
  • Roadie
  • 137 Views
  • 1 replies
  • 1 likes
  • 137 Views
  • 1 replies
  • 1 likes

Random closed application

Hello, I have a samsung galaxy s22. Spotify closes every time when a song is being played. Even if I hear it from my list or any song. After re install it was working for a few days and than closes again, very annoying. If I reopen the application, t...

  • Visitor
  • Hello, I have a samsung galaxy s22. Spotify closes every time when a song is being played. Even if I hear it from my list or any song. After re install it was working for a few days and than closes a...
  • 62 Views
  • 0 replies
  • 0 likes
  • 62 Views
  • 0 replies
  • 0 likes

Display unavailable songs

Looks like Display unavailable songs setting was removed a few years ago. Question I have now is are unavailable songs still present in my playlist? Even if I cannot listen to them? Thanks

  • Newbie
  • Looks like Display unavailable songs setting was removed a few years ago. Question I have now is are unavailable songs still present in my playlist? Even if I cannot listen to them?   Tha...
  • 124 Views
  • 0 replies
  • 0 likes
  • 124 Views
  • 0 replies
  • 0 likes

Spotify Won’t Load

 i’ve been trying to play my music for a couple days now and it just stays on this screen and it doesn’t load

668FD5D8-97B2-4515-B86F-88490455662B.png
  • Newbie
  •  i’ve been trying to play my music for a couple days now and it just stays on this screen and it doesn’t load
  • ErikaResende
  • Newbie
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes