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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 1153 Views
  • 0 replies
  • 2 likes
  • 1153 Views
  • 0 replies
  • 2 likes

Radio playlist keeps chaning

Hi, This has been happening for about a month and it drives me mad. It affects both the iOS and Mac app, maybe others but I haven't tested. When you create a radio playlist based on a song, it will randomly change what's in the playlist and stop play...

  • Regular
  • Hi,   This has been happening for about a month and it drives me mad. It affects both the iOS and Mac app, maybe others but I haven't tested.   When you create a radio playlist based on...
  • 107 Views
  • 0 replies
  • 0 likes
  • 107 Views
  • 0 replies
  • 0 likes

Descargas

Después de algunas playlist y álbumes que descargue, ya no me deja descargar más, alguien sabe porque ?

  • Visitor
  • Después de algunas playlist y álbumes que descargue, ya no me deja descargar más, alguien sabe porque ?
  • Prague
  • Spotify Star
  • 188 Views
  • 1 replies
  • 1 likes
  • 188 Views
  • 1 replies
  • 1 likes

Problema con el pago de mi cuenta premium

Hola buenas tardes, tenía mi cuenta premium duo y el día de hoy Spotify me mando mensaje diciendome que no podía proceder el pago, ingrese a la aplicación para pagar y de Premium Duo me cobro solo Premium individual, quise volver a Premium Duo y me h...

  • Newbie
  • Hola buenas tardes, tenía mi cuenta premium duo y el día de hoy Spotify me mando mensaje diciendome que no podía proceder el pago, ingrese a la aplicación para pagar y de Premium Duo me cobro solo Pr...
  • 139 Views
  • 0 replies
  • 0 likes
  • 139 Views
  • 0 replies
  • 0 likes

playlist

How can I make spotify for windows stop putting some random music between the songs in my personal playlist?

  • Visitor
  • How can I make spotify for windows stop putting some random music between the songs in my personal playlist?
  • 118 Views
  • 0 replies
  • 1 likes
  • 118 Views
  • 0 replies
  • 1 likes

When my song is added to a new playlist it doesn't show on my artist page

I've recently released a new single:https://open.spotify.com/track/6ktaDRRU98ED3rQX0jOHkM?si=277fa083bd3249e9 And it has already been added to a few Spotify playlists (yey!) HOWEVER when I log into my Spotify artist page, the playlists that have adde...

  • Music Fan
  • I've recently released a new single: https://open.spotify.com/track/6ktaDRRU98ED3rQX0jOHkM?si=277fa083bd3249e9   And it has already been added to a few Spotify playlists (yey!) HOWEVER when I...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

comandos alexa para spotify na tv Samsung The Frame

Até agora eu consegui abrir o aplitcativo Spotify pela tv Samsung The FRame 2022, consegui pausar e consegui ir para a próxima música. Gostaria saber todos os comandas para poder usufruir da alexa. I was able to turn on and pause spotify, what are my...

  • Visitor
  • Até agora eu consegui abrir o aplitcativo Spotify pela tv Samsung The FRame 2022, consegui pausar e consegui ir para a próxima música. Gostaria saber todos os comandas para poder usufruir da alexa. ...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Playlist Name removed?

Got this notifcation and have really no idea why??? Hello,We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Terms and Conditions of Use for more information.spotify:playlist...

  • Casual Listener
  • Got this notifcation and have really no idea why???   Hello, We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Ter...
  • DJRene
  • Casual Listener
  • 204 Views
  • 3 replies
  • 0 likes
  • 204 Views
  • 3 replies
  • 0 likes

product suggestion - separate profiles for music and podcasts

hi there, i notice that the spotify app now has the ability to filter out/only show podcasts -- this is great for podcast listeners. what/why> would like to suggest a new product feature so that podcast listeners can queue hours of podcasts, jump to ...

  • Visitor
  • hi there,    i notice that the spotify app now has the ability to filter out/only show podcasts -- this is great for podcast listeners.    what/why> would like to suggest a...
  • 111 Views
  • 0 replies
  • 1 likes
  • 111 Views
  • 0 replies
  • 1 likes

Notifications of new podcats episodes has stopped

Notifications of new podcats episodes has stopped - I have check all the settings I can find on my phone, the app and the specific podcasts to ensure notifications are allowed. All looks good and it did used to work up until a few months ago.

  • Visitor
  •   Notifications of new podcats episodes has stopped - I have check all the settings I can find on my phone, the app and the specific podcasts to ensure notifications are allowed. All looks good...
  • 91 Views
  • 0 replies
  • 0 likes
  • 91 Views
  • 0 replies
  • 0 likes

Constructive criticism for Spotify

Spotify, i would like to provide you with some constructive criticism that i think that, if done, will get you more listeners and provide your current ones a better experience. 1. Make the app on all playforms (phone, computer, etc.) like it is on my...

  • Newbie
  • Spotify, i would like to provide you with some constructive criticism that i think that, if done, will get you more listeners and provide your current ones a better experience.   1. Make the a...
  • kaworu_bloodpaw
  • Roadie
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

New Home Screen feature

Please do not keep new Home Screen feature of making playlists massive. It is harder to use and see the discover playlists.

  • Visitor
  • Please do not keep new Home Screen feature of making playlists massive. It is harder to use and see the discover playlists.
  • kaworu_bloodpaw
  • Roadie
  • 170 Views
  • 1 replies
  • 1 likes
  • 170 Views
  • 1 replies
  • 1 likes

Random closed application

Hello, I have a samsung galaxy s22. Spotify closes every time when a song is being played. Even if I hear it from my list or any song. After re install it was working for a few days and than closes again, very annoying. If I reopen the application, t...

  • Visitor
  • Hello, I have a samsung galaxy s22. Spotify closes every time when a song is being played. Even if I hear it from my list or any song. After re install it was working for a few days and than closes a...
  • 81 Views
  • 0 replies
  • 0 likes
  • 81 Views
  • 0 replies
  • 0 likes

Display unavailable songs

Looks like Display unavailable songs setting was removed a few years ago. Question I have now is are unavailable songs still present in my playlist? Even if I cannot listen to them? Thanks

  • Newbie
  • Looks like Display unavailable songs setting was removed a few years ago. Question I have now is are unavailable songs still present in my playlist? Even if I cannot listen to them?   Tha...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Spotify Won’t Load

 i’ve been trying to play my music for a couple days now and it just stays on this screen and it doesn’t load

668FD5D8-97B2-4515-B86F-88490455662B.png
  • Newbie
  •  i’ve been trying to play my music for a couple days now and it just stays on this screen and it doesn’t load
  • ErikaResende
  • Newbie
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Is there a way to not track a song for wrapped?

Weird story short, one day a year I listen to a particular song on repeat. Last year, this song was my #1 wrapped, which isn't accurate, because it's just a stupid thing I do once a year. Is there a way to turn off tracking for this one day only, so ...

  • Visitor
  • Weird story short, one day a year I listen to a particular song on repeat.  Last year, this song was my #1 wrapped, which isn't accurate, because it's just a stupid thing I do once a year. ...
  • kaworu_bloodpaw
  • Roadie
  • 2672 Views
  • 1 replies
  • 3 likes
  • 2672 Views
  • 1 replies
  • 3 likes

Stations app alternative

Spotify applications both for windows and Android are some of the most hateful applications ever created. But, at least for a while we had Stations that was really great. As usual, everytime Spotify does something good, they destroy it really fast, b...

  • Roadie
  • Spotify applications both for windows and Android are some of the most hateful applications ever created. But, at least for a while we had Stations that was really great. As usual, everytime Spotify ...
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

How to get rid of commercials /suggestions.

I get completely irrelevant suggestions or commercials every nth time I open the app. How do I remove them? Plz don't shove this up in my face.

  • Newbie
  • I get completely irrelevant suggestions or commercials every nth time I open the app. How do I remove them? Plz don't shove this up in my face.
  • 125 Views
  • 0 replies
  • 0 likes
  • Commercial
  • 125 Views
  • 0 replies
  • 0 likes

Spotify starts playing when connecting to Bluetooth devises, without running

Spotify just stars playing whenever I connect to a Bluetooth, but the app isn't running. How is this possible and how do i do this intrusive actions from Spotify. None of the apps I use for audio books or podcasts does this, is only Spotify. I'm alre...

  • Newbie
  • Spotify just stars playing whenever I connect to a Bluetooth, but the app isn't running. How is this possible and how do i do this intrusive actions from Spotify. None of the apps I use for audio boo...
  • Emeister78
  • Casual Listener
  • 208 Views
  • 1 replies
  • 1 likes
  • 208 Views
  • 1 replies
  • 1 likes

Can't see friend's activity

I can't see any of my friends music activity on spotify on the desktop anymore, It tells me to enable my listening activity, but everything is on and i'm not on offline mode or in a private session. I have tried uninstalling and reinstalling. Nothing...

  • Visitor
  • I can't see any of my friends music activity on spotify on the desktop anymore, It tells me to enable my listening activity, but everything is on and i'm not on offline mode or in a private session. ...
  • Prague
  • Spotify Star
  • 1170 Views
  • 1 replies
  • 0 likes
  • 1170 Views
  • 1 replies
  • 0 likes