Help Wizard

Step 1

NEXT STEP

App & Features

Start a topic

Forum Posts

Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 736 Views
  • 0 replies
  • 2 likes
  • 736 Views
  • 0 replies
  • 2 likes

Spotify starts playing when connecting to Bluetooth devises, without running

Spotify just stars playing whenever I connect to a Bluetooth, but the app isn't running. How is this possible and how do i do this intrusive actions from Spotify. None of the apps I use for audio books or podcasts does this, is only Spotify. I'm alre...

  • Newbie
  • Spotify just stars playing whenever I connect to a Bluetooth, but the app isn't running. How is this possible and how do i do this intrusive actions from Spotify. None of the apps I use for audio boo...
  • Emeister78
  • Casual Listener
  • 165 Views
  • 1 replies
  • 1 likes
  • 165 Views
  • 1 replies
  • 1 likes

Can't see friend's activity

I can't see any of my friends music activity on spotify on the desktop anymore, It tells me to enable my listening activity, but everything is on and i'm not on offline mode or in a private session. I have tried uninstalling and reinstalling. Nothing...

  • Visitor
  • I can't see any of my friends music activity on spotify on the desktop anymore, It tells me to enable my listening activity, but everything is on and i'm not on offline mode or in a private session. ...
  • Prague
  • Spotify Star
  • 683 Views
  • 1 replies
  • 0 likes
  • 683 Views
  • 1 replies
  • 0 likes

Some songs are not showing in the search bar

Hello, when I search for an artist in the search bar of my playlist, some songs are not showing, but when I search the album the songs are showing, thats a very strange bug that happens on mobile and PC.It happens for some artists in my playlist only...

  • Newbie
  • Hello, when I search for an artist in the search bar of my playlist, some songs are not showing, but when I search the album the songs are showing, thats a very strange bug that happens on mobile and...
  • 87 Views
  • 0 replies
  • 0 likes
  • 87 Views
  • 0 replies
  • 0 likes

Spotify Connect and Android 13

Anyone having trouble using Spotify Connect, it's been working fine for me until I can only assume the Android 13 update. I try to use connect from my Pixel 5 for my Denon AVR DVR 800, just get the "connecting" flashing but does not connect.Have chec...

  • Visitor
  • Anyone having trouble using Spotify Connect, it's been working fine for me until I can only assume the Android 13 update. I try to use connect from my Pixel 5 for my Denon AVR DVR 800, just get the "...
  • Dpe1983
  • Gig Goer
  • 442 Views
  • 1 replies
  • 1 likes
  • 442 Views
  • 1 replies
  • 1 likes

Cannot edit queue anymore

Hi! We have family Premium and suddelny I cannot edit the queue anymore. Any similar issues?Best

  • Newbie
  • Hi!  We have family Premium and suddelny I cannot edit the queue anymore. Any similar issues? Best
  • 64 Views
  • 0 replies
  • 1 likes
  • 64 Views
  • 0 replies
  • 1 likes

Spotify MSI

Hi Where can I find Spotify MSI file?   

  • Visitor
  • Hi  Where can I find Spotify MSI file?     
  • kaworu_bloodpaw
  • Roadie
  • 492 Views
  • 1 replies
  • 0 likes
  • 492 Views
  • 1 replies
  • 0 likes

Pub in my account premium

I have an account premium but still get a lot of publicity overall for the podcast, why? someone knows how to avoid it? thanks !

  • Visitor
  • I have an account premium but still get a lot of publicity overall for the podcast, why? someone knows how to avoid it? thanks !
  • Fletch22
  • Casual Listener
  • 127 Views
  • 1 replies
  • 1 likes
  • 127 Views
  • 1 replies
  • 1 likes

Lyrics were minimized after song change

Does anybody know how if it would be possible to show the lyrics all the time, even if after a song change? I switch it to full screen but at every song change its minimized again an has to open again. I tried to use is during sport but this behaivio...

  • Visitor
  • Does anybody know how if it would be possible to show the lyrics all the time, even if after a song change? I switch it to full screen but at every song change its minimized again an has to open agai...
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Latest update

My Spotify iOS app has been terrible since the last update. It takes forever to load or search. Sometimes it’s just a dark screen and nothing happens at all. I have to restart several times in order to get a response. Is anyone else experiencing this...

  • Visitor
  • My Spotify iOS app has been terrible since the last update. It takes forever to load or search. Sometimes it’s just a dark screen and nothing happens at all. I have to restart several times in order ...
  • 83 Views
  • 0 replies
  • 0 likes
  • 83 Views
  • 0 replies
  • 0 likes

Family Account - Toggle

Hey,Are Spotify ever going to launch a toggle between profiles in a Family account? I’m getting fed up of having kids songs being recommended amongst my music on my phone - my Spotify Wrapped is so weird! I know I can log out of my profile and log in...

  • Visitor
  • Hey, Are Spotify ever going to launch a toggle between profiles in a Family account?  I’m getting fed up of having kids songs being recommended amongst my music on my phone - my Spotify Wrappe...
  • 88 Views
  • 0 replies
  • 0 likes
  • 88 Views
  • 0 replies
  • 0 likes

Why can't I see some of the albums my friends from other countries have?

Hi Spotify!I created an account (country: Georgia), but I have some problems with my media library. I've noticed that not all albums from some artists are available on Spotify in my country, and some of the available albums have strange album covers....

  • Casual Listener
  • Hi Spotify! I created an account (country: Georgia), but I have some problems with my media library. I've noticed that not all albums from some artists are available on Spotify in my country, an...
  • kaworu_bloodpaw
  • Roadie
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

New UI on iPhone main feed is horrible

I’m seeing this come up more and more and just want to also add that I hate this new feed. I used to be able to easily navigate through suggestions, recently played music, etc on the main page. Now this single-tile scroll through update is basically ...

  • Casual Listener
  • I’m seeing this come up more and more and just want to also add that I hate this new feed. I used to be able to easily navigate through suggestions, recently played music, etc on the main page. Now t...
  • kaworu_bloodpaw
  • Roadie
  • 142 Views
  • 1 replies
  • 7 likes
  • 142 Views
  • 1 replies
  • 7 likes

DO NOT LIKE THAT I CAN’T SEE WHAT SONGS I LIKED WITHOUT CLICKING ON THE PLAYLIST

DO NOT LIKE THAT I CAN’T SEE WHAT SONGS I LIKED WITHOUT CLICKING ON THE PLAYLIST!!! Not sure what happened with the recent update but now there is no way to see what songs I “liked” without clicking on the Liked playlist. What happened to the hearts!...

  • Visitor
  • DO NOT LIKE THAT I CAN’T SEE WHAT SONGS I LIKED WITHOUT CLICKING ON THE PLAYLIST!!! Not sure what happened with the recent update but now there is no way to see what songs I “liked” without clicking ...
  • kaworu_bloodpaw
  • Roadie
  • 86 Views
  • 1 replies
  • 0 likes
  • 86 Views
  • 1 replies
  • 0 likes

About pending autopay request

Hello,I tried to switch my free Spotify to premium on 13th Feb 2023 but my auto-pay request is still pending so I am not able to use Spotify premium.So how can I cancel this auto-pay request? Please help me with this

  • Visitor
  • Hello,I tried to switch my free Spotify to premium on 13th Feb 2023 but my auto-pay request is still pending so I am not able to use Spotify premium. So how can I cancel this auto-pay request? Pleas...
  • 73 Views
  • 0 replies
  • 0 likes
  • 73 Views
  • 0 replies
  • 0 likes

Clicking off

Hi I’m pretty new to Spotify and haven’t figured out how to click off a podcast (or song etc.). There’s no x button, or swiping down like on Youtube, so the podcast is just there ready to play, when I want to click off it completely. This might be ba...

  • Newbie
  • Hi   I’m pretty new to Spotify and haven’t figured out how to click off a podcast (or song etc.). There’s no x button, or swiping down like on Youtube, so the podcast is just there ready to pl...
  • 69 Views
  • 0 replies
  • 0 likes
  • 69 Views
  • 0 replies
  • 0 likes

past listens, wanting to get rid of them

hey, so, i had left my spotify account logged into a tv in my university's common area, and someone had been listening to music i normally never listen to, and now contantly at the top of my home page i always see those albums and have to way of gett...

  • Visitor
  • hey, so, i had left my spotify account logged into a tv in my university's common area, and someone had been listening to music i normally never listen to, and now contantly at the top of my home pag...
  • 72 Views
  • 0 replies
  • 0 likes
  • 72 Views
  • 0 replies
  • 0 likes

Login Prompts - Popups

 These popups, questions and offers are the antithesis of the premium app experience i'm paying for. How can I disengage or disable from these forever? Please god make it stop.

spotify Why.jpeg
  • Music Fan
  •  These popups, questions and offers are the antithesis of the premium app experience i'm paying for. How can I disengage or disable from these forever? Please god make it stop.
  • 62 Views
  • 0 replies
  • 0 likes
  • 62 Views
  • 0 replies
  • 0 likes

Three dots missing while searching for a song and adding it to your playlist or queue

I cannot add any song when i search for it, because the three dots have disappeared besides them.Please help me get the three dots back

  • Visitor
  • I cannot add any song when i search for it, because the three dots have disappeared besides them. Please help me get the three dots back  
  • dvrohan04
  • Newbie
  • 125 Views
  • 1 replies
  • 1 likes
  • 125 Views
  • 1 replies
  • 1 likes

How to embed a playlist that plays entire songs and not just 30 second previews?

I'm a premium user that is logged into my desktop app and web player. No matter how I try embedding a playlist on my site (embed code or URL) it only plays 30 second previews. The site I'm trying to embed it on is made by Wix should that matter

  • Casual Listener
  • I'm a premium user that is logged into my desktop app and web player. No matter how I try embedding a playlist on my site (embed code or URL) it only plays 30 second previews. The site I'm trying to ...
  • Prague
  • Spotify Star
  • 1892 Views
  • 1 replies
  • 0 likes
  • 1892 Views
  • 1 replies
  • 0 likes