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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

3764 Views

0 replies

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New UI on iPhone main feed is horrible

I’m seeing this come up more and more and just want to also add that I hate this new feed. I used to be able to easily navigate through suggestions, recently played music, etc on the main page. Now this single-tile scroll through update is basically ...

Visitor

I’m seeing this come up more and more and just want to also add that I hate this new feed. I used to be able to easily navigate through suggestions, recently played music, etc on the main page. Now t...

kaworu_bloodpaw

Roadie

411 Views

1 replies

7 likes

  • 411 Views
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DO NOT LIKE THAT I CAN’T SEE WHAT SONGS I LIKED WITHOUT CLICKING ON THE PLAYLIST

DO NOT LIKE THAT I CAN’T SEE WHAT SONGS I LIKED WITHOUT CLICKING ON THE PLAYLIST!!! Not sure what happened with the recent update but now there is no way to see what songs I “liked” without clicking on the Liked playlist. What happened to the hearts!...

Visitor

DO NOT LIKE THAT I CAN’T SEE WHAT SONGS I LIKED WITHOUT CLICKING ON THE PLAYLIST!!! Not sure what happened with the recent update but now there is no way to see what songs I “liked” without clicking ...

kaworu_bloodpaw

Roadie

161 Views

1 replies

0 likes

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About pending autopay request

Hello,I tried to switch my free Spotify to premium on 13th Feb 2023 but my auto-pay request is still pending so I am not able to use Spotify premium.So how can I cancel this auto-pay request? Please help me with this

Visitor

Hello,I tried to switch my free Spotify to premium on 13th Feb 2023 but my auto-pay request is still pending so I am not able to use Spotify premium. So how can I cancel this auto-pay request? Pleas...

163 Views

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Clicking off

Hi I’m pretty new to Spotify and haven’t figured out how to click off a podcast (or song etc.). There’s no x button, or swiping down like on Youtube, so the podcast is just there ready to play, when I want to click off it completely. This might be ba...

Newbie

Hi   I’m pretty new to Spotify and haven’t figured out how to click off a podcast (or song etc.). There’s no x button, or swiping down like on Youtube, so the podcast is just there ready to pl...

127 Views

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past listens, wanting to get rid of them

hey, so, i had left my spotify account logged into a tv in my university's common area, and someone had been listening to music i normally never listen to, and now contantly at the top of my home page i always see those albums and have to way of gett...

Visitor

hey, so, i had left my spotify account logged into a tv in my university's common area, and someone had been listening to music i normally never listen to, and now contantly at the top of my home pag...

129 Views

0 replies

0 likes

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Login Prompts - Popups

 These popups, questions and offers are the antithesis of the premium app experience i'm paying for. How can I disengage or disable from these forever? Please god make it stop.

Music Fan

 These popups, questions and offers are the antithesis of the premium app experience i'm paying for. How can I disengage or disable from these forever? Please god make it stop.

138 Views

0 replies

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Three dots missing while searching for a song and adding it to your playlist or queue

I cannot add any song when i search for it, because the three dots have disappeared besides them.Please help me get the three dots back

Visitor

I cannot add any song when i search for it, because the three dots have disappeared besides them. Please help me get the three dots back  

dvrohan04

Newbie

276 Views

1 replies

1 likes

  • 276 Views
  • 1 replies
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How to embed a playlist that plays entire songs and not just 30 second previews?

I'm a premium user that is logged into my desktop app and web player. No matter how I try embedding a playlist on my site (embed code or URL) it only plays 30 second previews. The site I'm trying to embed it on is made by Wix should that matter

Casual Listener

I'm a premium user that is logged into my desktop app and web player. No matter how I try embedding a playlist on my site (embed code or URL) it only plays 30 second previews. The site I'm trying to ...

Prague

Community Legend

5012 Views

1 replies

0 likes

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Podcast button at the bottom

Would be so great to develop a special icon at the bottom for PODCAST, next to “home, search, your library” as not to mix them with music and saved playlist; so you can listen to and find your favorite podcasts more easily, I believe this will encour...

Newbie

Would be so great to develop a special icon at the bottom for PODCAST, next to “home, search, your library” as not to mix them with music and saved playlist; so you can listen to and find your favori...

176 Views

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Desktop Spotify app layout

Please revert the friends tab in the Spotify app to be adjustable to just a thin bar, as it was 2 updates back.

Regular

Please revert the friends tab in the Spotify app to be adjustable to just a thin bar, as it was 2 updates back.

191 Views

0 replies

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Please Change Updated Interface

the new update is so bad and not conducive to a good user experience— so much so that I made an account to express this. Who okay’d this??

Casual Listener

the new update is so bad and not conducive to a good user experience— so much so that I made an account to express this. Who okay’d this??

SpookyBerlin

Regular

440 Views

4 replies

12 likes

  • 440 Views
  • 4 replies
  • 12 likes

New design on mobile

I don‘t like the new design of the home screen, is it possible to change it back?

Newbie

I don‘t like the new design of the home screen, is it possible to change it back?

SpookyBerlin

Regular

419 Views

2 replies

6 likes

  • 419 Views
  • 2 replies
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How can I embed a playlist that plays entire songs rather than 30 second previews?

Embedding a playlist on my site (Wix) only allows for 30 second previews rather than full tracks. I've seen the question asked but cannot for the life of me find a legit solution

Casual Listener

Embedding a playlist on my site (Wix) only allows for 30 second previews rather than full tracks. I've seen the question asked but cannot for the life of me find a legit solution

294 Views

0 replies

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Playlists

Why does spotify keep deleting songs off of my playlist?What is the limit of how many songs can be on one playlist? someone has told me on here that the limit was 10,000 songs, but i noticed that every time my playlist reaches 1,230 a few songs are d...

Casual Listener

Why does spotify keep deleting songs off of my playlist? What is the limit of how many songs can be on one playlist?   someone has told me on here that the limit was 10,000 songs, but i notic...

149 Views

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Family plan

i got an invitation for a family plan but I can enjoy because it keeps telling me the address is incorrect

Newbie

i got an invitation for a family plan but I can enjoy because it keeps telling me the address is incorrect 

152 Views

0 replies

1 likes

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Lyrics sharing design

  Please, bring back old design for sharing lyrics, the new one is do goofy

Visitor

    Please, bring back old design for sharing lyrics, the new one is do goofy

195 Views

0 replies

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Error en canvas

No se me aparece la opción para activar Canvas en mi dispositivo en el apartado de Reproducción, alguien me puede apoyar?

Visitor

No se me aparece la opción para activar Canvas en mi dispositivo en el apartado de Reproducción, alguien me puede apoyar?

320 Views

0 replies

0 likes

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Solved!! add playlist to other account

How can i add Rap2 from trooper1406 to #1 trooper1406

Visitor

How can i add Rap2 from trooper1406 to #1 trooper1406

user-removed

Not applicable

319 Views

1 replies

0 likes

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Can't buy Spotify Premium

I have expired Spotify Premium trial and now I'm ready to buy a Spotify Premium but I can't do it, because 'I have already use Premium trial' how can I buy Spotify Premium without trial?

Newbie

I have expired Spotify Premium trial and now I'm ready to buy a Spotify Premium but I can't do it, because 'I have already use Premium trial' how can I buy Spotify Premium without trial?

150 Views

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Premium duo

Hi there I'm going crazy here lol Right yesterday I got a new phone ,used Samsung switch to transfer from one to the other I share with my son on duo we are both plan managers but since swapping my phone on the new one I can't get my profile up ,it k...

Visitor

Hi there  I'm going crazy here lol  Right yesterday I got a new phone ,used Samsung switch to transfer from one to the other  I share with my son on duo we are both plan managers bu...

183 Views

0 replies

0 likes

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