Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
IsleyP
Hi i took a 4 month premium offer and apporved for autopay but my spotify account dinn't change to premium.
Hello,I had a public playlist with 300+ followers and I've just received one email saying this: "Hello, We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Terms and Condition...
Please for the love of god stop that chickens heads voice ( she praises oral **bleep** after all) from playing after a pod cast, any way to dislike a podcast to stop it from playing every single time another finishes. Her voice.. I feel like the alie...
Hi - I am currently listening to Ken Follett - Die Säulen der Erde (Ungekürzt) - https://open.spotify.com/album/2oM8cIQReXR3qsYpXlflyS?si=nTtkCiE0SLOtHJPORYvyNA.In the iOS app the summary shows 509 songs but only 500 can be heard.In the web applicati...
My wife has her own plan. I have my own plan. We're thinking of doing the family plan but neither of us want to lose the playlists we have since some have over 3000 songs. Has anyone tried this and found success?
hello so me and my friend have previously both blocked each other and now neither of us can find each others accounts to unblock each other, neither of us can figure out how to help this situation please can someone fix this or help :((
Unfortunately, the display issues as well as the order of the playlists makes the app very annoying to use. I have not been able to find any communication from Spotify on how to solve this or revert to the previous format on IPhone, neither a respon...
Hola holaa!!! Tengo una duda enorme. Estamos desarrollando una app en la que integramos Sportify como servicio, por lo tanto, los usuarios nuevos deben aceptar una autorización en nuestra app para ingresar y redireccionarlos a Spotify. La pregunta es...
My app is dufferent from what it was before and i absolutely hate it. I would like to get the older version back, do help me asap.
Allo, je ne sais pas. Ce qui se passe., mais je commence une liste de lecture, là. Première chanson lue est bel et bien Ds cette liste, mais à partir de la 2e chanson, ça change seul de. Liste, ou se met à lire n'importe quoi...
PlanPremiumCountryUSADeviceiPhone 14proOperating SystemiOS 16.3 App version 8.8.8.688My Question or IssueThe last update’s change to the like feature sucks. Previously when in a playlist or album we could see a heart by the songs that had been liked....
My recommendations weren't ever changing, no matter what I listened to or for how long/frequently. I just had a handful of random albums, playlists, and podcasts I've only played once or twice stuck on the Good Morning/Good Afternoon/Good Evening Hom...
Hello, can somebody help me regarding this issue? because basically I got a new phone, and it’s the iPhone 11, and I have my previous phone, which is the 8 Plus, and I want to download all my music into that phone, which is the 8 Plus, but it says th...
You are starting to slowly implement the design changes from last year, that we’re received very poorly. Huge panels, irrelevant content, reduced ability to find preferred content. Wrong in so many ways, and feedback on this site confirmed that. I se...
PLEASE MAKE THIS A FEATURE. ok my point is that this feature would be great like the image color that will be the most color in the profile picture for an example the image has a little bit of red and then that red covers up the rest of the screen an...
Under an artist's "about" section, I've been told that I can find a breakdown of a song's top cities. I can't see this. What am I doing wrong?
Se me acaba de acabar el plan de prueba de Spotify y me han cobrado,y me acabo de dar cuenta, me pueden devolver el dinero o algo?
I was trying to change from my individual plan to duo and it says it is not eligible.Also note I am already paying $12.99/month for individual when that is the price for duo.Yes, I could cancel the current account and start a new one but I would loos...
I have gotten a new laptop. Do I have to transfer all my local files from my old laptop to my new one to be able to keep them synced to my iphone? I want to add more local files to my account but I don’t have access to my old laptop at the moment, so...
Hi I have an individual membership that I listen to on Alexa device at home or on my phone at the gym or in the car however when my husband is home and asks for a song on Alexa it stops my song playing at the gym or car how can I stop this happening?...