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Solved!! Question about moving with Spotify

I'm originally from the US but just did an exchange year in Germany. I downloaded spotify while living in Germany so now I'm wondering if it will automatically change to the US Spotify when I go back or if I'll have to redownload it? Or how would tha...

Newbie

I'm originally from the US but just did an exchange year in Germany. I downloaded spotify while living in Germany so now I'm wondering if it will automatically change to the US Spotify when I go...

Liam

Community Legend

488 Views

2 replies

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The songs are not available in Spotify but available in Rdio

Hi, I live in Malaysia and I'm a premium user. I know about the licensing and copyright stuff between countries but it is quite weird when I found out that only one Foals (Total Life Forever) album is available in Spotify while in Rdio there are two ...

Casual Listener

Hi,   I live in Malaysia and I'm a premium user. I know about the licensing and copyright stuff between countries but it is quite weird when I found out that only one  Foals (Total Life...

Peter__

Community Legend

490 Views

2 replies

0 likes

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Offline playlist not available.

I have a playlist with about 1400 songs. When i open spotify with no internet connection, this playlist wont load. Everything else works fine, meaning, the playlist with fewer songs loads just fine. Is this a known error ? It's starting to bug me, si...

Newbie

I have a playlist with about 1400 songs. When i open spotify with no internet connection, this playlist wont load. Everything else works fine, meaning, the playlist with fewer songs loads just fine. ...

Taylor

Community Legend

474 Views

1 replies

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if i cancel

if i cancel my spotify will it give me my money back 

Newbie

if i cancel my spotify will it give me my money back 

Taylor

Community Legend

421 Views

1 replies

0 likes

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Mess with account, playlists lost

Hi few days ago I cancelled my premium account, intending to go back to free for a while. But I think my account was cancelled completely? I could still login today, but "error code 410" came up and I could not go online with my desktop application. ...

Visitor

Hi   few days ago I cancelled my premium account, intending to go back to free for a while. But I think my account was cancelled completely? I could still login today, but "error code 410" c...

Peter__

Community Legend

326 Views

1 replies

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PLEASE HELP ME

I just orderd Spotify Premium to a wrong spotify account. When im going to cancel it, i get that I have the wrong password. I KNOW I have the right password. Im really mad and stressed right now. Can someone please help me?

Newbie

I just orderd Spotify Premium to a wrong spotify account. When im going to cancel it, i get that I have the wrong password. I KNOW I have the right password. Im really mad and stressed right now. Can...

Joe

Community Legend

350 Views

1 replies

0 likes

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Need Clarification on Offline Playlist Limitations

I have 4 devices that I used Spotify on: Macbook Pro (Mac computer) iPhone 4 (iPhone, duh) Galaxy Nexus (Android Phone) Nexus 7 (Android Tablet) I recently setup Spotify to takeover my old iTunes music. I have about 9000 songs that are "local" to my ...

Casual Listener

I have 4 devices that I used Spotify on: Macbook Pro (Mac computer) iPhone 4 (iPhone, duh) Galaxy Nexus (Android Phone) Nexus 7 (Android Tablet) I recently setup Spotify to takeover my ...

stevo324

Casual Listener

1965 Views

2 replies

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Solved!! Cannot upgrade from Unlimited to premium

I have unlimited and want to get premium. I go to https://www.spotify.com/fi/get-spotify/upgrade/. There i get this message: By upgrading to our premium service you'll get to enjoy the full Spotify experience. Unlimited music without advertising to y...

Newbie

    I have unlimited and want to get premium.   I go to https://www.spotify.com/fi/get-spotify/upgrade/.   There i get this message:   By upgrading to our pre...

Peter__

Community Legend

1249 Views

9 replies

0 likes

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Account issue with e-mailadres.

Dear spotify, I sended on 14 may a contact forum to you with a question to reset the e-mailadres to my own. Could you please take a look at it cause I still did not recieved any answer.The case number is: 00697538 Thank you Greetings Joram

Casual Listener

Dear spotify,   I sended on 14 may a contact forum to you with a question to reset the e-mailadres to my own.   Could you please take a look at it cause I still did not recieved any ans...

meahtenoha

Spotify

687 Views

5 replies

0 likes

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Account hijacked

Someone has stolen my account and replaced my email coulianos@gmail.com with "comptejvc40@yahoo.fr" and changed password. I can still login using Facebook, but the thief has removed my playlists and is harassing me by writing me messages by adding ne...

Newbie

Someone has stolen my account and replaced my email coulianos@gmail.com with "comptejvc40@yahoo.fr" and changed password. I can still login using Facebook, but the thief has removed my playlists and ...

Peter__

Community Legend

722 Views

1 replies

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Re: Disposal problems, "Followers and Followed", for the second consecutive

Hello, Peter, also say that the activity has disappeared in the profile does not update what is shared, neither the songs that highlight, Do all these problems, I just happens me...?

Regular

Hello, Peter, also say that the activity has disappeared in the profile does not update what is shared, neither the songs that highlight, Do all these problems, I just happens me...?

meahtenoha

Spotify

353 Views

1 replies

0 likes

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I don't have a credit card but want premium service.

I don't have credit cards, and for good reason. Is there any other payment option for me to acquire premium service? For example; Can Verizon (my mobile carrier) bill me $9.99 monthly on Spotify's behalf? I know MetroPCS does this for Rhapsody subscr...

Casual Listener

I don't have credit cards, and for good reason. Is there any other payment option for me to acquire premium service? For example; Can Verizon (my mobile carrier) bill me $9.99 monthly on Spotify's be...

Peter__

Community Legend

1148 Views

4 replies

0 likes

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Paypal payment failed

Hi, Normally I pay for my premium account via paypal/pre-paid creditcard. This was no problem but the last payment failed and I don't know why. Ballance is OK. Nothing changed Does somebody has knowledge of Paypal's changed any requirements like the ...

Newbie

Hi,   Normally I pay for my premium account via paypal/pre-paid creditcard.   This was no problem but the last payment failed and I don't know why. Ballance is OK. Nothing changed ...

Liam

Community Legend

973 Views

1 replies

0 likes

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Cancelled subscription but they have still charged me

So I started a Spotify Unlimited account for a party on 14 May, and cancelled my subscription straight after so that I didn't have to keep paying. It was all confirmed by Spotify etc. Fast forward to this month - I just woke up to a nice PayPal email...

Newbie

So I started a Spotify Unlimited account for a party on 14 May, and cancelled my subscription straight after so that I didn't have to keep paying. It was all confirmed by Spotify etc. Fast forward to...

Taylor

Community Legend

331 Views

1 replies

0 likes

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ending prescription

how do i stop spotify from charging more on my credicsrd. i want to end my prescription but icannot figur out how to. can someone show me step by step how to do it

Newbie

how do i stop spotify from charging more on my credicsrd. i want to end my prescription but icannot figur out how to. can someone show me step by step how to do it

Taylor

Community Legend

669 Views

1 replies

0 likes

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Solved!! Paid for Unlimited but it ended 15 days early.

Paid for a month of Unlimited on the 29th of July and now (14th of June) I'm getting adverts!

Casual Listener

Paid for a month of Unlimited on the 29th of July and now (14th of June) I'm getting adverts! 

Sam

Spotify

691 Views

6 replies

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Solved!! HELP ME PLEASE!

I bought a 10$ gift card and didn't know the difference between unlimited and premium so I click on unlimited but I only got it because I though it would work on my Ipod but it doesn't so how do I switch to premium the one that works on everything an...

Newbie

I bought a 10$ gift card and didn't know the difference between unlimited and premium so I click on unlimited  but I only got it because I though it would work on my Ipod but it doesn't so ...

Sam

Spotify

768 Views

5 replies

0 likes

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Solved!! I pay for premium but when I log in it says I don't have premium!!! PLEASE HELP

I have been charged 2 months in a row for premium but when I had to relog in on my iphone about a month ago it says that my account does not have premium. At the same time I never logged out of my account from my tablet and I get my premium feature. ...

Newbie

I have been charged 2 months in a row for premium but when I had to relog in on my iphone about a month ago it says that my account does not have premium.  At the same time I never logged out of...

420bizzender

Casual Listener

848 Views

5 replies

0 likes

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Can't update payment details

Hi. I have a virtual card called MBNET which allows me to make payments like if it was a Visa card. Yet, since I can only use one number per transaction, I need to change the payment details of my Spotify Premium account. What happened is that I tota...

Casual Listener

Hi.   I have a virtual card called MBNET which allows me to make payments like if it was a Visa card. Yet, since I can only use one number per transaction, I need to change the payment detai...

Peter__

Community Legend

1519 Views

3 replies

0 likes

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