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can't download songs

Ey, recently i have upgrade my license to Premium.when i want to download a song i recieve an error message: its imposible to download at this time.this message is been there for a week now.

Newbie

Ey, recently i have upgrade my license to Premium. when i want to download a song i recieve an error message: its imposible to download at this time. this message is been there for a week now.

Peter__

Community Legend

1000 Views

1 replies

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Disconnected from Facebook

Hi! I'm new to the forum so pardon me if I'm asking a question that's already been asked a hundred times. I have deactivated my FB account, so of course Spotify wont work under that email address. I created an account with a username and password, th...

Casual Listener

Hi!   I'm new to the forum so pardon me if I'm asking a question that's already been asked a hundred times. I have deactivated my FB account, so of course Spotify wont work under that email ad...

Peter__

Community Legend

1149 Views

8 replies

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Solved!! .Spotify crashes after every time I log in

Launch sotify, log in, loads and pop up saying: Spotify Loves Social with a facebook snapshot, a loading circle underneath, and a check box for show what I listen to on Faecbook. Everytime I cancel out of this pop-up, Spotify quits. I can't do anythi...

Casual Listener

Launch sotify, log in, loads and pop up saying: Spotify Loves Social with a facebook snapshot, a loading circle underneath, and a check box for show what I listen to on Faecbook.  Everytime I ca...

Peter__

Community Legend

6240 Views

8 replies

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someone is using my email

this is my first time signing up for spotify, but it says that my email is already used for an account. i never received any emails from spotify before so i don't really understand how someone is using my email? when i enter my email for the forgotte...

Newbie

this is my first time signing up for spotify, but it says that my email is already used for an account. i never received any emails from spotify before so i don't really understand how someone is u...

meahtenoha

Spotify

888 Views

3 replies

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I feel like my privacy is being breached.

Hello my fellow Spotify users, I am a long time Spotify subcriber since 2008, and recently I feel let down by the privacy settings they seem to be inadiquate. I am horrified when I downloaded the lastest version of Spotify today (12/3/) to find "Prof...

Casual Listener

Hello my fellow Spotify users,   I am a long time Spotify subcriber since 2008, and recently I feel let down by the privacy settings they seem to be inadiquate. I am horrified when I downloade...

GirlLovesMusic

Casual Listener

705 Views

2 replies

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BRING BACK SEARCHABLE PLAYLISTS AND FULL FRIENDS LIST

The worst thing you could have done, you did. Being able to search "indie" and have other random playlists show up is the reason why I use Spotify. Also, only seeing 6 friends to follow? How do I quickly search everyone's playlists for new music? I C...

Casual Listener

The worst thing you could have done, you did.    Being able to search "indie" and have other random playlists show up is the reason why I use Spotify. Also, only seeing 6 friends to follo...

311 Views

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just been booted from the service, changed password and it still doesn't work - wtf?

Seriously, what the **bleep** is wrong with this service? I was minding my own business, playing some of my music that i paid for and then this piece of crap program just spams me with 'this action is not available in offline mode' my connection has ...

Music Fan

Seriously, what the **bleep** is wrong with this service?   I was minding my own business, playing some of my music that i paid for and then this piece of crap program just spams me with 'this...

jamie28334

Music Fan

734 Views

6 replies

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I've been charged for a free trial?

I made sure to cancel my account before the trial was over and yet when I cancelled my account I have been charged and the money taken from my bank account. I have wrote in a complaint but from what I have seen not many people ever get responses, I w...

Newbie

I made sure to cancel my account before the trial was over and yet when I cancelled my account I have been charged and the money taken from my bank account. I have wrote in a complaint but from what ...

Peter__

Community Legend

449 Views

1 replies

0 likes

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Multiple problems after update

Hello, After the last update i have encountered multiple problems. For one, I have a Spotify premium account and now it says i have spotify free?! I cant seem to sort this out. Also, all my playlists have been deleted. And lastly, why cant i find an ...

Newbie

Hello,   After the last update i have encountered multiple problems. For one, I have a Spotify premium account and now it says i have spotify free?! I cant seem to sort this out. Also, all my ...

Peter__

Community Legend

509 Views

1 replies

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Spotify is so good I wish ANYONE other than Spotify was doing it.

It's hard to imagine a better idea with a worse implementation. Whoever decided to link accounts to Facebook logins needs to be kicked directly in the balls until they no longer pose a breeding risk to the rest of humanity. I can see the meeting now:...

Casual Listener

It's hard to imagine a better idea with a worse implementation.  Whoever decided to link accounts to Facebook logins needs to be kicked directly in the balls until they no longer pose a breeding...

Sam

Spotify

1933 Views

4 replies

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Feedback

I have some feedback for the spotify team.I love spotify, but unfortunately some of the ways that it has implemented the subscription service is just poor. 1) Why in the world do I need to associate a facebook account with spotify? At this point , th...

Regular

I have some feedback for the spotify team. I love spotify, but unfortunately some of the ways that it has implemented the subscription service is just poor.   1) Why in the world do I need to...

Sam

Spotify

526 Views

1 replies

0 likes

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Todas mis playlist han desaparecido!

Cómo puedo hacer para recuperar mis playlist!Mi nombre de usario es "angeldiseny" desconecté de facebook y cuando he salido y he entrado he perdido todas mis playlist, pero mis amigos siguen viendo mis playlist y a los que sigo. Cómo puedo recuperarl...

Newbie

Cómo puedo hacer para recuperar mis playlist! Mi nombre de usario es "angeldiseny" desconecté de facebook y cuando he salido y he entrado he perdido todas mis playlist, pero mis amigos siguen viendo...

366 Views

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INSOLVENCY?????

Hello! Have received an email from you that you can`t withdraw funds from my account.Think it's strange because there is money there. Please try again.Sincerely Helena Wirth

Newbie

Hello!  Have received an email from you that you can`t  withdraw funds from my account. Think it's strange because there is money there. Please  try again. Sincer...

280 Views

0 replies

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Spotify on 2 different computers, Different Range of music available?

So i'm a spotify premium user which is fantastic and all however I have had an ongoing problem for a few months now.At home, I have albums/songs and playlists which are not available at work logged in here.I use both home and work spotify daily and h...

Casual Listener

So i'm a spotify premium user which is fantastic and all however I have had an ongoing problem for a few months now. At home, I have albums/songs and playlists which are not available at work logg...

Peter__

Community Legend

414 Views

3 replies

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Solved!! Liked from the radio twice! I want to delete one

Two things here. 1) I've "Liked" songs from the radio more than once a few times now, and they're showing up twice (obviously), but how do I delete one? 2) I added a song to a playlist that doesn't belong. How do I remove it? I don't want to re-make ...

Casual Listener

Two things here.    1) I've "Liked" songs from the radio more than once a few times now, and they're showing up twice (obviously), but how do I delete one?   2) I added a song to a...

Peter__

Community Legend

861 Views

5 replies

0 likes

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Solved!! Spotify 48hr trial on iPad/iPhone

Hi,I've just used the 48hr trial on iPad/iPhone, I downloaded a heap of playlists which synced between the 2. Now I can't listen to the playlists on either device. I wasn't aware I needed to use desktop and subscribe to premium to listen to playlists...

Casual Listener

Hi, I've just used the 48hr trial on iPad/iPhone, I downloaded a heap of playlists which synced between the 2. Now I can't listen to the playlists on either device. I wasn't aware I needed to use de...

Racey_trace

Casual Listener

658 Views

2 replies

0 likes

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I cant log in to my account

I have created my premium account through facebook, however when i log in through facebook i cannot access music, when i try to log in through spotify it says error 101, i have turned my firewall off to log in & still no luck Somebody please help

Casual Listener

I have created my premium account through facebook, however when i log in through facebook i cannot access music, when i try to log in through spotify it says error 101, i have turned my firewall off...

Peter__

Community Legend

2004 Views

9 replies

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Solved!! streaming time

Is there really no way of finding out how much streaming time you have left for the week/month? I hope I'm not wasting anybody's time, but I double and triple checked everywhere...

Regular

Is there really no way of finding out how much streaming time you have left for the week/month? I hope I'm not wasting anybody's time, but I double and triple checked everywhere...

tinitremmel

Regular

1818 Views

4 replies

0 likes

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unvalid emailaddress

I can't log in to my account, since it's connected to an old email address that is no longer in use.How do I do? Thankful for all help/Katarina

Newbie

I can't log in to my account, since it's connected to an old email address that is no longer in use. How do I do?   Thankful for all help /Katarina

Peter__

Community Legend

316 Views

1 replies

0 likes

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I can't see songs from the people I subscribed to?

My uncle and I both bought premium accounts and we were able to see the songs that we had both selected with star. Now nothing is showing up in the playlists? What settings are required to be able to see each others music?

Newbie

My uncle and I both bought premium accounts and we were able to see the songs that we had both selected with star. Now nothing is showing up in the playlists? What settings are required to be able to...

Peter__

Community Legend

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes