can't download songs
Ey, recently i have upgrade my license to Premium.when i want to download a song i recieve an error message: its imposible to download at this time.this message is been there for a week now.
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Start a topicEy, recently i have upgrade my license to Premium.when i want to download a song i recieve an error message: its imposible to download at this time.this message is been there for a week now.
Newbie
Ey, recently i have upgrade my license to Premium. when i want to download a song i recieve an error message: its imposible to download at this time. this message is been there for a week now.
Peter__
Community Legend
1000 Views
1 replies
0 likes
Hi! I'm new to the forum so pardon me if I'm asking a question that's already been asked a hundred times. I have deactivated my FB account, so of course Spotify wont work under that email address. I created an account with a username and password, th...
Casual Listener
Hi! I'm new to the forum so pardon me if I'm asking a question that's already been asked a hundred times. I have deactivated my FB account, so of course Spotify wont work under that email ad...
Peter__
Community Legend
1149 Views
8 replies
0 likes
Launch sotify, log in, loads and pop up saying: Spotify Loves Social with a facebook snapshot, a loading circle underneath, and a check box for show what I listen to on Faecbook. Everytime I cancel out of this pop-up, Spotify quits. I can't do anythi...
Casual Listener
Launch sotify, log in, loads and pop up saying: Spotify Loves Social with a facebook snapshot, a loading circle underneath, and a check box for show what I listen to on Faecbook. Everytime I ca...
Peter__
Community Legend
6240 Views
8 replies
0 likes
this is my first time signing up for spotify, but it says that my email is already used for an account. i never received any emails from spotify before so i don't really understand how someone is using my email? when i enter my email for the forgotte...
Newbie
this is my first time signing up for spotify, but it says that my email is already used for an account. i never received any emails from spotify before so i don't really understand how someone is u...
meahtenoha
Spotify
888 Views
3 replies
0 likes
Hello my fellow Spotify users, I am a long time Spotify subcriber since 2008, and recently I feel let down by the privacy settings they seem to be inadiquate. I am horrified when I downloaded the lastest version of Spotify today (12/3/) to find "Prof...
Casual Listener
Hello my fellow Spotify users, I am a long time Spotify subcriber since 2008, and recently I feel let down by the privacy settings they seem to be inadiquate. I am horrified when I downloade...
GirlLovesMusic
Casual Listener
705 Views
2 replies
0 likes
The worst thing you could have done, you did. Being able to search "indie" and have other random playlists show up is the reason why I use Spotify. Also, only seeing 6 friends to follow? How do I quickly search everyone's playlists for new music? I C...
Casual Listener
The worst thing you could have done, you did. Being able to search "indie" and have other random playlists show up is the reason why I use Spotify. Also, only seeing 6 friends to follo...
311 Views
0 replies
0 likes
Seriously, what the **bleep** is wrong with this service? I was minding my own business, playing some of my music that i paid for and then this piece of crap program just spams me with 'this action is not available in offline mode' my connection has ...
Music Fan
Seriously, what the **bleep** is wrong with this service? I was minding my own business, playing some of my music that i paid for and then this piece of crap program just spams me with 'this...
jamie28334
Music Fan
734 Views
6 replies
0 likes
I made sure to cancel my account before the trial was over and yet when I cancelled my account I have been charged and the money taken from my bank account. I have wrote in a complaint but from what I have seen not many people ever get responses, I w...
Newbie
I made sure to cancel my account before the trial was over and yet when I cancelled my account I have been charged and the money taken from my bank account. I have wrote in a complaint but from what ...
Peter__
Community Legend
449 Views
1 replies
0 likes
Hello, After the last update i have encountered multiple problems. For one, I have a Spotify premium account and now it says i have spotify free?! I cant seem to sort this out. Also, all my playlists have been deleted. And lastly, why cant i find an ...
Newbie
Hello, After the last update i have encountered multiple problems. For one, I have a Spotify premium account and now it says i have spotify free?! I cant seem to sort this out. Also, all my ...
Peter__
Community Legend
509 Views
1 replies
0 likes
It's hard to imagine a better idea with a worse implementation. Whoever decided to link accounts to Facebook logins needs to be kicked directly in the balls until they no longer pose a breeding risk to the rest of humanity. I can see the meeting now:...
Casual Listener
It's hard to imagine a better idea with a worse implementation. Whoever decided to link accounts to Facebook logins needs to be kicked directly in the balls until they no longer pose a breeding...
Sam
Spotify
1933 Views
4 replies
0 likes
I have some feedback for the spotify team.I love spotify, but unfortunately some of the ways that it has implemented the subscription service is just poor. 1) Why in the world do I need to associate a facebook account with spotify? At this point , th...
Regular
I have some feedback for the spotify team. I love spotify, but unfortunately some of the ways that it has implemented the subscription service is just poor. 1) Why in the world do I need to...
Sam
Spotify
526 Views
1 replies
0 likes
Cómo puedo hacer para recuperar mis playlist!Mi nombre de usario es "angeldiseny" desconecté de facebook y cuando he salido y he entrado he perdido todas mis playlist, pero mis amigos siguen viendo mis playlist y a los que sigo. Cómo puedo recuperarl...
Newbie
Cómo puedo hacer para recuperar mis playlist! Mi nombre de usario es "angeldiseny" desconecté de facebook y cuando he salido y he entrado he perdido todas mis playlist, pero mis amigos siguen viendo...
366 Views
0 replies
0 likes
Hello! Have received an email from you that you can`t withdraw funds from my account.Think it's strange because there is money there. Please try again.Sincerely Helena Wirth
Newbie
Hello! Have received an email from you that you can`t withdraw funds from my account. Think it's strange because there is money there. Please try again. Sincer...
280 Views
0 replies
0 likes
So i'm a spotify premium user which is fantastic and all however I have had an ongoing problem for a few months now.At home, I have albums/songs and playlists which are not available at work logged in here.I use both home and work spotify daily and h...
Casual Listener
So i'm a spotify premium user which is fantastic and all however I have had an ongoing problem for a few months now. At home, I have albums/songs and playlists which are not available at work logg...
Peter__
Community Legend
414 Views
3 replies
0 likes
Two things here. 1) I've "Liked" songs from the radio more than once a few times now, and they're showing up twice (obviously), but how do I delete one? 2) I added a song to a playlist that doesn't belong. How do I remove it? I don't want to re-make ...
Casual Listener
Two things here. 1) I've "Liked" songs from the radio more than once a few times now, and they're showing up twice (obviously), but how do I delete one? 2) I added a song to a...
Peter__
Community Legend
861 Views
5 replies
0 likes
Hi,I've just used the 48hr trial on iPad/iPhone, I downloaded a heap of playlists which synced between the 2. Now I can't listen to the playlists on either device. I wasn't aware I needed to use desktop and subscribe to premium to listen to playlists...
Casual Listener
Hi, I've just used the 48hr trial on iPad/iPhone, I downloaded a heap of playlists which synced between the 2. Now I can't listen to the playlists on either device. I wasn't aware I needed to use de...
Racey_trace
Casual Listener
658 Views
2 replies
0 likes
I have created my premium account through facebook, however when i log in through facebook i cannot access music, when i try to log in through spotify it says error 101, i have turned my firewall off to log in & still no luck Somebody please help
Casual Listener
I have created my premium account through facebook, however when i log in through facebook i cannot access music, when i try to log in through spotify it says error 101, i have turned my firewall off...
Peter__
Community Legend
2004 Views
9 replies
0 likes
Is there really no way of finding out how much streaming time you have left for the week/month? I hope I'm not wasting anybody's time, but I double and triple checked everywhere...
Regular
Is there really no way of finding out how much streaming time you have left for the week/month? I hope I'm not wasting anybody's time, but I double and triple checked everywhere...
tinitremmel
Regular
1818 Views
4 replies
0 likes
I can't log in to my account, since it's connected to an old email address that is no longer in use.How do I do? Thankful for all help/Katarina
Newbie
I can't log in to my account, since it's connected to an old email address that is no longer in use. How do I do? Thankful for all help /Katarina
Peter__
Community Legend
316 Views
1 replies
0 likes
My uncle and I both bought premium accounts and we were able to see the songs that we had both selected with star. Now nothing is showing up in the playlists? What settings are required to be able to see each others music?
Newbie
My uncle and I both bought premium accounts and we were able to see the songs that we had both selected with star. Now nothing is showing up in the playlists? What settings are required to be able to...
Peter__
Community Legend
303 Views
1 replies
0 likes