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Solved!! Why did I waste money on a premium subscription?

Yesterday after a year of hesitation I finally bought the premium subscription. The only reason was that I wanted to be able to listen offline. Not even 10 minutes after getting premium I got a error message telling me I couldn't do anything because ...

Casual Listener

Yesterday after a year of hesitation I finally bought the premium subscription. The only reason was that I wanted to be able to listen offline. Not even 10 minutes after getting premium I got a error...

Peter__

Community Legend

1915 Views

5 replies

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Solved!! Existing Spotify Premium/Telekom Spotify Offer

Hello,i got an existing spotify premium account and ordered the telekom spotify offer. is it possible to transfer the data from existing acc to the new one or do i have to delete/quit the old one???

Casual Listener

Hello, i got an existing spotify premium account and ordered the telekom spotify offer. is it possible to transfer the data from existing acc to the new one or do i have to delete/quit the old one???

edelsteiner

Casual Listener

955 Views

2 replies

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Download Help Please

Hey there I have just recently got spotfity and am trying the £9.99 offer on a months trail but I can't seem to download music to put onto my iphone does anyone have any suggestions at allas to what I am doing wrong?

Casual Listener

Hey there I have just recently got spotfity and am trying the £9.99 offer on a months trail but I can't seem to download music to put onto my iphone does anyone have any suggestions at allas to what ...

Peter__

Community Legend

504 Views

3 replies

0 likes

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spotify doesnt play online songs

hey guys i have got a problem when i log in into spotify i cant play my favorite music anymore only the music that is standing on my pc already. please help me.. ;( Hallo ik kan mijn muziek niet meer afspelen alleen de lokale bestanden maar de bestan...

Newbie

hey guys i have got a problem when i log in into spotify i cant play my favorite music anymore only the music that is standing on my pc already. please help me.. ;(   Hallo ik kan mijn muziek ...

meahtenoha

Spotify

558 Views

3 replies

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spotify thinks I'm still abroad...issue changing country

Hi, I recently returned home from 6 weeks in the UK. I'm a free user, and while I was in the UK I had changed my country profile to be the UK so that I could continue using spotify abroad. However, now that I'm home in the US, spotify won't recognize...

Newbie

Hi, I recently returned home from 6 weeks in the UK. I'm a free user, and while I was in the UK I had changed my country profile to be the UK so that I could continue using spotify abroad. However, n...

Peter__

Community Legend

827 Views

3 replies

0 likes

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Re: Need your offline devices reset? Post here.

I just bought the premium and would like to get some music on my Ipod. 

Casual Listener

I just bought the premium and would like to get some music on my Ipod. 

meahtenoha

Spotify

448 Views

2 replies

0 likes

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Android trouble

My Android was linked and I had acess to my Playlists, great. Then one day I think I "disconnected from Facebook" or something in the Settings. Now, I cannot get my Playlists on my Android and I had to re-sign up for Spotify Premium, ***I get billed ...

Newbie

My Android was linked and I had acess to my Playlists, great.  Then one day I think I "disconnected from Facebook" or something in the Settings.  Now, I cannot get my Playlists on my Androi...

meahtenoha

Spotify

315 Views

1 replies

0 likes

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How do I change my e-mailadress?

I registrated the account piafilippa before the connection to Facebook. Now I want to change my e-mailadress but Spotify won't let me: I get the messange that the e-mailadress is already used in another account. It seems like I have two accounts: pia...

Newbie

I registrated the account piafilippa before the connection to Facebook. Now I want to change my e-mailadress but Spotify won't let me: I get the messange that the e-mailadress is already used in anot...

David

Spotify Legend

396 Views

1 replies

0 likes

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Can't reset my password

Hi.I've been trying to reset my password. But I didn't receive a reset-mail for 3 days now.I checked the forum for a solution, but didn't find any that could be used for my problem.I hope anyone can help me with my problem.Thanks in advance.

Newbie

Hi. I've been trying to reset my password. But I didn't receive a reset-mail for 3 days now. I checked the forum for a solution, but didn't find any that could be used for my problem. I hope anyon...

Peter__

Community Legend

538 Views

1 replies

0 likes

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Login details not valid after new password

After getting à new password from spotify, i cant login anymore. Error: the login details for spotify are not valid. Please help

Visitor

After getting à new password from spotify, i cant login anymore. Error: the login details for spotify are not valid. Please help

Sam

Spotify

428 Views

1 replies

0 likes

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Cancellation

Hello, My name is Lyndsay and my brother Cory, a spotify user, has just passed away in a car accident this weekend and I would like to cancel his subscription so his account does not keep getting charged the monthly fees. Please respond back as soon ...

Newbie

Hello, My name is Lyndsay and my brother Cory, a spotify user, has just passed away in a car accident this weekend and I would like to cancel his subscription so his account does not keep ge...

Peter__

Community Legend

1110 Views

6 replies

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Account hacked and money stolen from my credit card!!

One week ago my account was hacked and since then I'm not able to login to my account neither with my emails or my facebook. I sent my first message to the spanish customer care on 4th of March (#00563800) telling them to do something and that I was ...

Casual Listener

One week ago my account was hacked and since then I'm not able to login to my account neither with my emails or my facebook.   I sent my first message to the spanish customer care on 4th of Ma...

Sam

Spotify

2525 Views

3 replies

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Solved!! Only able to login on the website, nowhere else

Hi all! I just started with Spotify, but I'm experiencing a problem logging in.I can login on the website with my Spotify account (not Facebook), but I can't login anywhere else with the same username and password. Changing the password didn't help. ...

Casual Listener

Hi all!   I just started with Spotify, but I'm experiencing a problem logging in. I can login on the website with my Spotify account (not Facebook), but I can't login anywhere else with the s...

Peter__

Community Legend

1107 Views

6 replies

0 likes

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Solved!! Spotify with facebook

Hi!!I started using spotify 3 years ago in Spain and continued until the exit in Italy by proxy. As soon as I was able to use it in Italy I synced my facebook profile hoping to get 6 months free. Because instead continue to have a maximum of 10 hours...

Casual Listener

Hi!! I started using spotify 3 years ago in Spain and continued until the exit in Italy by proxy. As soon as I was able to use it in Italy I synced my facebook profile hoping to get 6 months free. B...

Bassanano

Casual Listener

667 Views

4 replies

0 likes

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Creditcard Change not accepted

Hello Community, I just got my new Mastercard Prepaid which I'd like to use for such purposes as Spotify.Until now, I was using a friends Mastercard Prepaid from the exact same bank. Now when I try to change to my card, it says that the details are i...

Casual Listener

Hello Community,   I just got my new Mastercard Prepaid which I'd like to use for such purposes as Spotify. Until now, I was using a friends Mastercard Prepaid from the exact same bank. &nbs...

pgeschke

Casual Listener

708 Views

4 replies

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offline playlist gone!!

My offline playlists has disappeared from my device!Could it be that I have synced on more than three devices?Do I get a message if I try to sync on more than 3 devices?Could you please look at my account how many devices I have synced and what kind ...

Regular

My offline playlists has disappeared from my device! Could it be that I have synced on more than three devices? Do I get a message if I try to sync on more than 3 devices? Could you please look at...

gorandavidsson

Regular

1063 Views

5 replies

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Fraudukent use of my credit card

I have been charged 40 euros extra for my premium account instead of 9 euro, ??? How come you can charge me whatever you like? My card is not open to SPotify to withdraw money as you wish!!! The subscription is 9 e uros not 49 as I have been charged ...

Newbie

I have been charged 40 euros extra  for my premium account instead of 9 euro, ??? How come you can charge me whatever you like? My card is not open to SPotify to withdraw money as you wish!!! Th...

Sam

Spotify

325 Views

2 replies

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Solved!! Spotify wouldn't take money out of bank as i had none, now i have some when will they take it out?

I want my Spotify to renew premium for my phone app for spotify, so it can update my playlists. Thanks in advance.

Casual Listener

I want my Spotify to renew premium for my phone app for spotify, so it can update my playlists.   Thanks in advance.

Peter__

Community Legend

1424 Views

5 replies

0 likes

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Solved!! Where do i report when two artists seems mixed under on name?

Is there a way to report when you suspect that diffrent artists have been mixed under one name?My example is the US band Clutch, its a american rock band, but today i get a notafication that "Still Dreamin" by Clutch is available, listening to the so...

Regular

Is there a way to report when you suspect that diffrent artists have been mixed under one name? My example is the US band Clutch, its a american rock band, but today i get a notafication that "Still...

Salvion

Regular

615 Views

2 replies

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Premium not working

I just signed up for premium free for 30 days and put in my credit card information. I pull up my receipts on spotify and see that it looks as if everything went through fine and that I in fact have signed up today for spotify free for 30 days and th...

Newbie

I just signed up for premium free for 30 days and put in my credit card information. I pull up my receipts on spotify and see that it looks as if everything went through fine and that I in fact have ...

MichaelJerzak

Composer

435 Views

2 replies

0 likes

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