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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

777048 Views

18 replies

29 likes

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  • 18 replies
  • 29 likes

Solved!! Spotify 48hr trial on iPad/iPhone

Hi,I've just used the 48hr trial on iPad/iPhone, I downloaded a heap of playlists which synced between the 2. Now I can't listen to the playlists on either device. I wasn't aware I needed to use desktop and subscribe to premium to listen to playlists...

Casual Listener

Hi, I've just used the 48hr trial on iPad/iPhone, I downloaded a heap of playlists which synced between the 2. Now I can't listen to the playlists on either device. I wasn't aware I needed to use de...

Racey_trace

Casual Listener

536 Views

2 replies

0 likes

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  • 2 replies
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I cant log in to my account

I have created my premium account through facebook, however when i log in through facebook i cannot access music, when i try to log in through spotify it says error 101, i have turned my firewall off to log in & still no luck Somebody please help

Casual Listener

I have created my premium account through facebook, however when i log in through facebook i cannot access music, when i try to log in through spotify it says error 101, i have turned my firewall off...

Peter__

Community Legend

1815 Views

9 replies

0 likes

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  • 9 replies
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Solved!! streaming time

Is there really no way of finding out how much streaming time you have left for the week/month? I hope I'm not wasting anybody's time, but I double and triple checked everywhere...

Regular

Is there really no way of finding out how much streaming time you have left for the week/month? I hope I'm not wasting anybody's time, but I double and triple checked everywhere...

tinitremmel

Regular

1601 Views

4 replies

0 likes

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  • 4 replies
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unvalid emailaddress

I can't log in to my account, since it's connected to an old email address that is no longer in use.How do I do? Thankful for all help/Katarina

Newbie

I can't log in to my account, since it's connected to an old email address that is no longer in use. How do I do?   Thankful for all help /Katarina

Peter__

Community Legend

256 Views

1 replies

0 likes

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  • 1 replies
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I can't see songs from the people I subscribed to?

My uncle and I both bought premium accounts and we were able to see the songs that we had both selected with star. Now nothing is showing up in the playlists? What settings are required to be able to see each others music?

Newbie

My uncle and I both bought premium accounts and we were able to see the songs that we had both selected with star. Now nothing is showing up in the playlists? What settings are required to be able to...

Peter__

Community Legend

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Please let me listen to Spotify

I can’t log in to Spotify because of the Facebook link. I would very much like to use Spotify, but it will not let me log in because of some problem with the link to Facebook.All I want is to listen to music on your product. Please, please, please un...

Newbie

I can’t log in to Spotify because of the Facebook link. I would very much like to use Spotify, but it will not let me log in because of some problem with the link to Facebook. All I want is to lis...

Peter__

Community Legend

393 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Why did I waste money on a premium subscription?

Yesterday after a year of hesitation I finally bought the premium subscription. The only reason was that I wanted to be able to listen offline. Not even 10 minutes after getting premium I got a error message telling me I couldn't do anything because ...

Casual Listener

Yesterday after a year of hesitation I finally bought the premium subscription. The only reason was that I wanted to be able to listen offline. Not even 10 minutes after getting premium I got a error...

Peter__

Community Legend

1724 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Existing Spotify Premium/Telekom Spotify Offer

Hello,i got an existing spotify premium account and ordered the telekom spotify offer. is it possible to transfer the data from existing acc to the new one or do i have to delete/quit the old one???

Casual Listener

Hello, i got an existing spotify premium account and ordered the telekom spotify offer. is it possible to transfer the data from existing acc to the new one or do i have to delete/quit the old one???

edelsteiner

Casual Listener

777 Views

2 replies

0 likes

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  • 2 replies
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Download Help Please

Hey there I have just recently got spotfity and am trying the £9.99 offer on a months trail but I can't seem to download music to put onto my iphone does anyone have any suggestions at allas to what I am doing wrong?

Casual Listener

Hey there I have just recently got spotfity and am trying the £9.99 offer on a months trail but I can't seem to download music to put onto my iphone does anyone have any suggestions at allas to what ...

Peter__

Community Legend

381 Views

3 replies

0 likes

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  • 3 replies
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spotify doesnt play online songs

hey guys i have got a problem when i log in into spotify i cant play my favorite music anymore only the music that is standing on my pc already. please help me.. ;( Hallo ik kan mijn muziek niet meer afspelen alleen de lokale bestanden maar de bestan...

Newbie

hey guys i have got a problem when i log in into spotify i cant play my favorite music anymore only the music that is standing on my pc already. please help me.. ;(   Hallo ik kan mijn muziek ...

meahtenoha

Spotify

458 Views

3 replies

0 likes

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  • 3 replies
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spotify thinks I'm still abroad...issue changing country

Hi, I recently returned home from 6 weeks in the UK. I'm a free user, and while I was in the UK I had changed my country profile to be the UK so that I could continue using spotify abroad. However, now that I'm home in the US, spotify won't recognize...

Newbie

Hi, I recently returned home from 6 weeks in the UK. I'm a free user, and while I was in the UK I had changed my country profile to be the UK so that I could continue using spotify abroad. However, n...

Peter__

Community Legend

708 Views

3 replies

0 likes

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  • 3 replies
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Re: Need your offline devices reset? Post here.

I just bought the premium and would like to get some music on my Ipod. 

Casual Listener

I just bought the premium and would like to get some music on my Ipod. 

meahtenoha

Spotify

347 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Android trouble

My Android was linked and I had acess to my Playlists, great. Then one day I think I "disconnected from Facebook" or something in the Settings. Now, I cannot get my Playlists on my Android and I had to re-sign up for Spotify Premium, ***I get billed ...

Newbie

My Android was linked and I had acess to my Playlists, great.  Then one day I think I "disconnected from Facebook" or something in the Settings.  Now, I cannot get my Playlists on my Androi...

meahtenoha

Spotify

262 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How do I change my e-mailadress?

I registrated the account piafilippa before the connection to Facebook. Now I want to change my e-mailadress but Spotify won't let me: I get the messange that the e-mailadress is already used in another account. It seems like I have two accounts: pia...

Newbie

I registrated the account piafilippa before the connection to Facebook. Now I want to change my e-mailadress but Spotify won't let me: I get the messange that the e-mailadress is already used in anot...

David

Spotify Legend

317 Views

1 replies

0 likes

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  • 1 replies
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Can't reset my password

Hi.I've been trying to reset my password. But I didn't receive a reset-mail for 3 days now.I checked the forum for a solution, but didn't find any that could be used for my problem.I hope anyone can help me with my problem.Thanks in advance.

Newbie

Hi. I've been trying to reset my password. But I didn't receive a reset-mail for 3 days now. I checked the forum for a solution, but didn't find any that could be used for my problem. I hope anyon...

Peter__

Community Legend

475 Views

1 replies

0 likes

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  • 1 replies
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Login details not valid after new password

After getting à new password from spotify, i cant login anymore. Error: the login details for spotify are not valid. Please help

Visitor

After getting à new password from spotify, i cant login anymore. Error: the login details for spotify are not valid. Please help

Sam

Spotify

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
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Cancellation

Hello, My name is Lyndsay and my brother Cory, a spotify user, has just passed away in a car accident this weekend and I would like to cancel his subscription so his account does not keep getting charged the monthly fees. Please respond back as soon ...

Newbie

Hello, My name is Lyndsay and my brother Cory, a spotify user, has just passed away in a car accident this weekend and I would like to cancel his subscription so his account does not keep ge...

Peter__

Community Legend

909 Views

6 replies

0 likes

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  • 6 replies
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Account hacked and money stolen from my credit card!!

One week ago my account was hacked and since then I'm not able to login to my account neither with my emails or my facebook. I sent my first message to the spanish customer care on 4th of March (#00563800) telling them to do something and that I was ...

Casual Listener

One week ago my account was hacked and since then I'm not able to login to my account neither with my emails or my facebook.   I sent my first message to the spanish customer care on 4th of Ma...

Sam

Spotify

2379 Views

3 replies

0 likes

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Solved!! Only able to login on the website, nowhere else

Hi all! I just started with Spotify, but I'm experiencing a problem logging in.I can login on the website with my Spotify account (not Facebook), but I can't login anywhere else with the same username and password. Changing the password didn't help. ...

Casual Listener

Hi all!   I just started with Spotify, but I'm experiencing a problem logging in. I can login on the website with my Spotify account (not Facebook), but I can't login anywhere else with the s...

Peter__

Community Legend

907 Views

6 replies

0 likes

  • 907 Views
  • 6 replies
  • 0 likes

Solved!! Spotify with facebook

Hi!!I started using spotify 3 years ago in Spain and continued until the exit in Italy by proxy. As soon as I was able to use it in Italy I synced my facebook profile hoping to get 6 months free. Because instead continue to have a maximum of 10 hours...

Casual Listener

Hi!! I started using spotify 3 years ago in Spain and continued until the exit in Italy by proxy. As soon as I was able to use it in Italy I synced my facebook profile hoping to get 6 months free. B...

Bassanano

Casual Listener

510 Views

4 replies

0 likes

  • 510 Views
  • 4 replies
  • 0 likes