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e-cards not delivered, credit card charged, no help from customer service

I ordered gift subscriptions which were not delivered. I have gotten very little help for Spotify Customer Service. I am pasting below the emails I have sent them, and a post I made which was never answered. If anyone knows how I can get this resolve...

Casual Listener

I ordered gift subscriptions which were not delivered.  I have gotten very little help for Spotify Customer Service.  I am pasting below the emails I have sent them, and a post I made which...

Jcollicutt

Newbie

886 Views

3 replies

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For those of you struggling with unauthorized charges, trouble cancelling service, facebook scam.

File complaints with the Better Business Bureau and the Department of Consumer Affairs. As of now Spotify has a grade of F with the BBB all for basically the same issue I'm having with them! They need to fix this error with consumers now! http://www....

Regular

File complaints with the Better Business Bureau and the Department of Consumer Affairs. As of now Spotify has a grade of F with the BBB all for basically the same issue I'm having with them! They nee...

Trtc411

Casual Listener

1691 Views

9 replies

0 likes

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no ecard or code

Hi i purchased a 3 month ecard for my brother but have not received the code or he hasn't received the ecard. i've used the contact form and got a completely pointless automated reply telling me to use the help section, it doesnt say anything about t...

Visitor

Hi i purchased a 3 month ecard for my brother but have not received the code or he hasn't received the ecard.   i've used the contact form and got a completely pointless automated reply te...

user-removed

Not applicable

698 Views

7 replies

0 likes

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Solved!! Switched accounts, would like to keep playlists?

I just switched accounts on Spotify because I would like to get rid of my Facebook account and I don't think there was a solution to unsync the two - so I made a new account. However I do not know how I would keep the playlists I have made on my old ...

Newbie

I just switched accounts on Spotify because I would like to get rid of my Facebook account and I don't think there was a solution to unsync the two - so I made a new account. However I do not know ho...

paulie2

Newbie

519 Views

2 replies

0 likes

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Account Will Not Activate

I've tried twice to reactivate my account without success. I can log into the site, but not the app. I am really frustrated. *Mod edit - deleted email address*

Regular

I've tried twice to reactivate my account without success. I can log into the site, but not the app.    I am really frustrated.    *Mod edit - deleted email address*

Bighec63

Newbie

5812 Views

12 replies

0 likes

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Bought an e-card for someone in another country.

I did this last year as well, as it was to the same person. I'm in Norway, she's in New Zealand, and it worked perfectly that time around. But this time around, she was greeted with a message saying the code couldn't be redeemed because we weren't in...

Newbie

I did this last year as well, as it was to the same person. I'm in Norway, she's in New Zealand, and it worked perfectly that time around. But this time around, she was greeted with a message sayin...

dwaynems

Casual Listener

679 Views

3 replies

0 likes

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The Sword Apocryphon album not in my spotify list but other users can see it and listen to it ?!?

the title says it all. ne the sword album is out since yesterday and other people can listen to it but i don't even see it in my list ?!? how can thta be?!?!?

Casual Listener

the title says it all. ne the sword album is out since yesterday and other people can listen to it but i don't even see it in my list ?!?  how can thta be?!?!?

HvidKanin

Newbie

1032 Views

5 replies

1 likes

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SPOTIFY ARGENTINA

I want more information about Spotify's Launching in Argentina! Please.

Newbie

I want more information about Spotify's Launching in Argentina! Please.  

user-removed

Not applicable

855 Views

2 replies

0 likes

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If I download a song from Spotify, can I sync it with my computer and put it on my iPod?

I was thinking of getting Spotify Premium, but I am afraid that if I download songs from Spotify that I can not sync them to my computer and only listen to them on Spotify.

Regular

I was thinking of getting Spotify Premium, but I am afraid that if I download songs from Spotify that I can not sync them to my computer and only listen to them on Spotify.

tomtastic111

Newbie

13845 Views

8 replies

0 likes

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Connecting to Facebook not working

I have connected to my Facebook account, but I hear the songs do not appear there. It seems that only connection was made to search for friends, but the system to "LastFM style" does not work. It would be a problem even with the beads, or in configur...

Regular

I have connected to my Facebook account, but I hear the songs do not appear there. It seems that only connection was made to search for friends, but the system to "LastFM style" does not work. It wou...

wyattmorgan

Casual Listener

3325 Views

9 replies

0 likes

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Solved!! cant create a device password

i can´t create a device number and password. i can´t send an email from https://www.spotify.com/de/account/set-device-pass​word/ to set a password. what´s wrong with me? thanks

Casual Listener

i can´t create a device number and password. i can´t send an email from  https://www.spotify.com/de/account/set-device-pass​word/  to set a password.   what´s wrong with me? &n...

1142841717

Casual Listener

2088 Views

3 replies

0 likes

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someone is using my spotify account

Hi. Someone is using my spotify account and keeps disconnecting me... Could you please kick this guy/girl out of my account? Thanks

Casual Listener

Hi. Someone is using my spotify account and keeps disconnecting me... Could you please kick this guy/girl out of my account? Thanks

Nadiarobinson83

Newbie

809 Views

4 replies

0 likes

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https://www.spotify.com/se/account/set-device-password/

I'm a new user french user of spotify, I would like to use potify on my squeezebox class & radio. First i open www.mysqueezebox.com. I click on the following site https://www.spotify.com/se/account/set-device-password/ , i have a number 113xxxxxxx fo...

Visitor

I'm a new user french user of spotify, I would like to use potify on my squeezebox class & radio. First i open www.mysqueezebox.com. I click on the following site https://www.spotify.com/se/acc...

paolopascual911

Newbie

8163 Views

16 replies

0 likes

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De-activated Facebook mucked up my Spotify!!!

So I deactivated my Facebook, which logged me out of my Spotify. I can't remember the password or the username of the account I want to use. I had an old account which was the open version. But I recieved a code and was upgraded to the FREE spotify, ...

Visitor

So I deactivated my Facebook, which logged me out of my Spotify. I can't remember the password or the username of the account I want to use.   I had an old account which was the open version. ...

t225

Newbie

1331 Views

5 replies

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Problem med konto

Hej Spotify! Allt har funkat fint med mitt konto i flera år. För ett par veckor sedan skaffade jag ett nytt bankkort. Fattade först inte varför Spotify slutade att fungera. Loggade sedan in och bytte betalningsuppgifter. Inget hände. Tror att jag kan...

Visitor

Hej Spotify! Allt har funkat fint med mitt konto i flera år. För ett par veckor sedan skaffade jag ett nytt bankkort. Fattade först inte varför Spotify slutade att fungera. Loggade sedan in oc...

kurt2114

Newbie

2234 Views

3 replies

0 likes

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Solved!! Use Spotify for Commercial use

Hello Spotify Is it possible to get a special licens, so i can use Spotify in my bar? - I would like to make a queue solution so people can select tracks to play in the bar, and for this i would like to use Spotify. Is it possible, please say yes!

Music Fan

Hello Spotify   Is it possible to get a special licens, so i can use Spotify in my bar? - I would like to make a queue solution so people can select tracks to play in the bar, and for this...

nonodus

Casual Listener

38133 Views

9 replies

2 likes

Bar
licens
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I get charged after unsubscribing. HAPPENED THREE TIMES

I got charged 3 times already after 3 months. The first time that I did was couple of days after I unsubscribed to the free trial. I was aware that I was going to get charged after The free trial so I made sure to unsubscribe. But no, I still got cha...

Newbie

I got charged 3 times already after 3 months. The first time that I did was couple of days after I unsubscribed to the free trial. I was aware that I was going to get charged after The free trial...

gmblefty2

Newbie

511 Views

2 replies

0 likes

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Solved!! Deleting an account

I would like to delete my accout. But how do i do that?

Newbie

I would like to delete my accout. But how do i do that?

a_atef

Newbie

2973 Views

18 replies

0 likes

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Canceled Spotify, Still Charged

I canceled my spotify premium subscription, but I was still charged, what do I do?

Casual Listener

I canceled my spotify premium subscription, but I was still charged, what do I do?

jrenniesll

Newbie

2384 Views

14 replies

0 likes

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Solved!! I am able to pay for premium via paypal but i can't test the free month because of paypal?

Hey there, I am a user from germany and i wanted to try spotify premium. However, when i click on "test premium now" and try to link my spotify account to my paypal account there is always an error: Ihre Zahlung von Ihrem PayPal-Konto kann momentan n...

Casual Listener

Hey there,   I am a user from germany and i wanted to try spotify premium. However, when i click on "test premium now" and try to link my spotify account to my paypal account there is always...

cocco

Newbie

1279 Views

2 replies

0 likes

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