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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

781944 Views

18 replies

29 likes

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  • 18 replies
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Being charged by spotify for no reason.

A while ago I signed up for a trial of spotify premium and to my displeasure I didn't see any differences in the program so I just left it alone. I dont often check my account statements, but I recently checked and to my disbelief Ive been charged fo...

Newbie

A while ago I signed up for a trial of spotify premium and to my displeasure I didn't see any differences in the program so I just left it alone. I dont often check my account statements, but I recen...

jwhite666

Casual Listener

2854 Views

13 replies

3 likes

  • 2854 Views
  • 13 replies
  • 3 likes

Solved!! Spotify 412 error

I recently deactivated my facebook, not realizing I could no longer use spotify. I reactivated my facebook and then spotify logged me in offline. I logged off, and tried to log back on and it said my firewall won't allow me to log in because of a 412...

Regular

I recently deactivated my facebook, not realizing I could no longer use spotify. I reactivated my facebook and then spotify logged me in  offline. I logged off, and tried to log back on and it s...

puppylover10162

Newbie

1363 Views

6 replies

0 likes

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I can't cancel my account

A few weeks ago I tried canceling my account couldnt figure it out. I tried again after I realized I was being charged I tried canceling again. I followed all the instructiosn and CANCELING MY ACCOUNT DOESNT EXIST. I have had multiple people try and ...

Visitor

A few weeks ago I tried canceling my account couldnt figure it out. I tried again after I realized I was being charged I tried canceling again. I followed all the instructiosn and CANCELING MY ACCOUN...

Kaelyn0017

Casual Listener

721 Views

3 replies

0 likes

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Can't change profile settings

Every time I try to change my profile settings. Spotify comes back with an error that states my email is already associated with another account. I do not own more than one Spotify account and there should only be one account for my email.

Casual Listener

Every time I try to change my profile settings. Spotify comes back with an error that states my email is already associated with another account. I do not own more than one Spotify account and there ...

hbarisdisli

Newbie

2139 Views

20 replies

0 likes

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e-cards not delivered, credit card charged, no help from customer service

I ordered gift subscriptions which were not delivered. I have gotten very little help for Spotify Customer Service. I am pasting below the emails I have sent them, and a post I made which was never answered. If anyone knows how I can get this resolve...

Casual Listener

I ordered gift subscriptions which were not delivered.  I have gotten very little help for Spotify Customer Service.  I am pasting below the emails I have sent them, and a post I made which...

Jcollicutt

Newbie

794 Views

3 replies

0 likes

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  • 3 replies
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For those of you struggling with unauthorized charges, trouble cancelling service, facebook scam.

File complaints with the Better Business Bureau and the Department of Consumer Affairs. As of now Spotify has a grade of F with the BBB all for basically the same issue I'm having with them! They need to fix this error with consumers now! http://www....

Regular

File complaints with the Better Business Bureau and the Department of Consumer Affairs. As of now Spotify has a grade of F with the BBB all for basically the same issue I'm having with them! They nee...

Trtc411

Casual Listener

1400 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

no ecard or code

Hi i purchased a 3 month ecard for my brother but have not received the code or he hasn't received the ecard. i've used the contact form and got a completely pointless automated reply telling me to use the help section, it doesnt say anything about t...

Visitor

Hi i purchased a 3 month ecard for my brother but have not received the code or he hasn't received the ecard.   i've used the contact form and got a completely pointless automated reply te...

user-removed

Not applicable

538 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! Switched accounts, would like to keep playlists?

I just switched accounts on Spotify because I would like to get rid of my Facebook account and I don't think there was a solution to unsync the two - so I made a new account. However I do not know how I would keep the playlists I have made on my old ...

Newbie

I just switched accounts on Spotify because I would like to get rid of my Facebook account and I don't think there was a solution to unsync the two - so I made a new account. However I do not know ho...

paulie2

Newbie

427 Views

2 replies

0 likes

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Account Will Not Activate

I've tried twice to reactivate my account without success. I can log into the site, but not the app. I am really frustrated. *Mod edit - deleted email address*

Regular

I've tried twice to reactivate my account without success. I can log into the site, but not the app.    I am really frustrated.    *Mod edit - deleted email address*

Bighec63

Newbie

5575 Views

12 replies

0 likes

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  • 12 replies
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Bought an e-card for someone in another country.

I did this last year as well, as it was to the same person. I'm in Norway, she's in New Zealand, and it worked perfectly that time around. But this time around, she was greeted with a message saying the code couldn't be redeemed because we weren't in...

Newbie

I did this last year as well, as it was to the same person. I'm in Norway, she's in New Zealand, and it worked perfectly that time around. But this time around, she was greeted with a message sayin...

dwaynems

Casual Listener

571 Views

3 replies

0 likes

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The Sword Apocryphon album not in my spotify list but other users can see it and listen to it ?!?

the title says it all. ne the sword album is out since yesterday and other people can listen to it but i don't even see it in my list ?!? how can thta be?!?!?

Casual Listener

the title says it all. ne the sword album is out since yesterday and other people can listen to it but i don't even see it in my list ?!?  how can thta be?!?!?

HvidKanin

Newbie

910 Views

5 replies

1 likes

  • 910 Views
  • 5 replies
  • 1 likes

SPOTIFY ARGENTINA

I want more information about Spotify's Launching in Argentina! Please.

Newbie

I want more information about Spotify's Launching in Argentina! Please.  

user-removed

Not applicable

771 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

If I download a song from Spotify, can I sync it with my computer and put it on my iPod?

I was thinking of getting Spotify Premium, but I am afraid that if I download songs from Spotify that I can not sync them to my computer and only listen to them on Spotify.

Regular

I was thinking of getting Spotify Premium, but I am afraid that if I download songs from Spotify that I can not sync them to my computer and only listen to them on Spotify.

tomtastic111

Newbie

13385 Views

8 replies

0 likes

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Connecting to Facebook not working

I have connected to my Facebook account, but I hear the songs do not appear there. It seems that only connection was made to search for friends, but the system to "LastFM style" does not work. It would be a problem even with the beads, or in configur...

Regular

I have connected to my Facebook account, but I hear the songs do not appear there. It seems that only connection was made to search for friends, but the system to "LastFM style" does not work. It wou...

wyattmorgan

Casual Listener

2910 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Solved!! cant create a device password

i can´t create a device number and password. i can´t send an email from https://www.spotify.com/de/account/set-device-pass​word/ to set a password. what´s wrong with me? thanks

Casual Listener

i can´t create a device number and password. i can´t send an email from  https://www.spotify.com/de/account/set-device-pass​word/  to set a password.   what´s wrong with me? &n...

1142841717

Casual Listener

1948 Views

3 replies

0 likes

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  • 3 replies
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someone is using my spotify account

Hi. Someone is using my spotify account and keeps disconnecting me... Could you please kick this guy/girl out of my account? Thanks

Casual Listener

Hi. Someone is using my spotify account and keeps disconnecting me... Could you please kick this guy/girl out of my account? Thanks

Nadiarobinson83

Newbie

700 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

https://www.spotify.com/se/account/set-device-password/

I'm a new user french user of spotify, I would like to use potify on my squeezebox class & radio. First i open www.mysqueezebox.com. I click on the following site https://www.spotify.com/se/account/set-device-password/ , i have a number 113xxxxxxx fo...

Visitor

I'm a new user french user of spotify, I would like to use potify on my squeezebox class & radio. First i open www.mysqueezebox.com. I click on the following site https://www.spotify.com/se/acc...

paolopascual911

Newbie

7727 Views

16 replies

0 likes

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De-activated Facebook mucked up my Spotify!!!

So I deactivated my Facebook, which logged me out of my Spotify. I can't remember the password or the username of the account I want to use. I had an old account which was the open version. But I recieved a code and was upgraded to the FREE spotify, ...

Visitor

So I deactivated my Facebook, which logged me out of my Spotify. I can't remember the password or the username of the account I want to use.   I had an old account which was the open version. ...

t225

Newbie

1210 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Problem med konto

Hej Spotify! Allt har funkat fint med mitt konto i flera år. För ett par veckor sedan skaffade jag ett nytt bankkort. Fattade först inte varför Spotify slutade att fungera. Loggade sedan in och bytte betalningsuppgifter. Inget hände. Tror att jag kan...

Visitor

Hej Spotify! Allt har funkat fint med mitt konto i flera år. För ett par veckor sedan skaffade jag ett nytt bankkort. Fattade först inte varför Spotify slutade att fungera. Loggade sedan in oc...

kurt2114

Newbie

2141 Views

3 replies

0 likes

  • 2141 Views
  • 3 replies
  • 0 likes