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Ongoing Issues Review: May 2026

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Ongoing Issues Review: May 2026

Dessi

Welcome to this month's Ongoing Issues Review where we keep you in the loop about some of the most trending ongoing issues reported here in the Spotify Community. This is where we share updates from behind the scenes and let you know what has been fixed, what we’re tracking, what we need your help with, and where things stand. You can check the full Ongoing Issue section here.

 

FIXED

1. "Add" button in playlists - limited number of suggested songs

Some changes have been made in the backend by the internal teams and the number of recommendations you're getting should be back to normal. Just make sure you're running the latest version. 😎

 

2. Newly saved music in "Your Library" only shows placeholder cover until actually playing a track

We got confirmation in the thread that all cover art loads correctly now! 💚

 

3. Issues with the Search function across devices in the EU

We had reports about issues with Search within Spotify and that users were getting a 'Couldn't find this' error. We can confirm that this was fixed!

 

4. New Episodes "Continue listening" section broken/not showing up

The relevant team made some changes backstage so this should now be fixed for everyone 😎

 

5. Tracks skipping on desktop

This was fixed - make sure to keep your app up-to-date with these steps. The version should be at least 1.2.88.

 

6. Playback stops after a track ends

Things should be up and running again - just make sure you have app version 9.1.36 (or a later one) installed🎊

 

7. "Music/Following" filter doesn't work with large amount of followed artists

Everything works fine now and we already received some user confirmations in the thread! 🎊

 

8. Playback issues on multiple devices

All good now! Just make sure to restart the app in case you still get this behavior.

 

9. Spotify Windows Installer Bug, Impossible to Install Spotify!

This should now be resolved for everyone - thanks to everyone who let us know in the thread! 💚

 

10. Downtime May 12th, 2026: Some services are down

This was a short-lived ongoing issue, which was quickly resolved! ✌️

 

11. Downtime May 13th: Support Site not working

The same goes for this one, everything was quickly back to normal! 

 

12. Currently playing song not highlighted in playlist while watching the music video

We can confirm that this should be fixed now. We'd suggest keeping your app updated so you don't miss out on any developments.

 

13. Move up feature in queue creates duplicates

Our teams have made some changes and this issue should be fixed as well! 😎

 

14. Discover Weekly playlist is blank or missing entirely

We’re happy to say that this should now be fixed for everyone! 🎊

 

15. Spotify app crashes during video podcast on Apple TV

We can confirm some changes have been made backstage and this should no longer happen! 🤞

 

16. Blank Now Playing View on iPad

We just got confirmation that this should be fixed now! 🎊

 

UNDER INVESTIGATION

17. Your Episodes, Remove finished episodes after playing doesn't work

We've been getting reports that the setting to remove finished episodes from the Your Episodes list no longer works for podcasts that have been downloaded either manually or via auto-download.


Streamed episodes are still removed from Your Episodes as expected.

 

18. Unable to Join Family Plan

Some of you may have noticed that there are some issues when adding new members to your Family plans. This is on our radar and it's being looked into.

 

19. Google Cast/ Chromecast devices unavailable for Spotify Connect

Happy to announce that a new update will be available to you starting next week, which should clear this ongoing issue! 🤞

Keep us posted on how things go after you get the 9.1.48 update.

 

20. Saved tracks not showing up on DJ platforms

We've received reports that saved tracks on users' playlists in DJ platforms or software like Serato and Rekordbox fail to load or are missing.

 

21. CarPlay shows the previous track's album artwork

The relevant team is currently looking into this. If you're experiencing this issue, make sure to add your vote and Subscribe to the thread from the three dots menu at the top to stay tuned. ✍️

 

NEED MORE INFO

22. "Make this a playlist" malfunctioning.

This should be fixed, but we haven't heard back from anyone experiencing this in the thread yet 👀

 

23. The Spotify embed is accessible due to the ""Preview" label

We've asked for more info, so we can investigate further, so if you're experiencing this, make sure to join the thread!

 

24. Artist View crashes iPad app

A new app version is slowly being rolled out and you should notice some improvements with it 🙂 Make sure to update the app - it should be at least 9.1.46. So far, we've only heard back from one user, so let us know if this was fixed on your end as well 💚

 

25. Fitness videos aren't working

We're trying to gather some more info from anyone affected by this, so make sure to share if you're experiencing this ✍️

 

NOT RIGHT NOW

26. [iOS] Switch to video button overlaps with lyrics

We've heard back from the respective team and they're unable to provide an ETA for a fix at this time, but rest assured this will remain on their radar.

 

27. [Android Auto] Back button not working. Bricking the app.

This issue is being investigated by the Android Auto team directly in Google's support community, so we'd suggest adding your feedback to Google's bug report here to stay on top of any updates. 🏎

 

28. DJ Recommending the same set of songs

We appreciate your feedback on this, but we're unable to provide an exact ETA for a fix at this time. Make sure you're always running the latest version of Spotify so you don't miss out on any updates.

 

29. Playlists invisible on iPhone and iPod

All details have already been passed on to the right team, but we're afraid we don't have a timeline for a fix at the moment.

 

30. Playing song after playlist ends does not reset queue

This is the current expected behavior - playing a new track no longer reshuffles the queue, rather it replaces what your current track is and once you finish the last song, you will go back to the beginning as normal. ✔️

 

[New!] Focused Spotlight: Accessibility Fixes

In this month's edition, we're trying something new. Alongside our usual ongoing issues roundup, we're including our first Focused Spotlight, shining a light on a specific area where your reports have led to real improvements.

For this first spotlight, we're focusing on accessibility. May 21st is Global Accessibility Awareness Day, so it felt like the right time to share what's been happening behind the scenes when it comes to making Spotify easier to use for everyone.

Over the past few months, a number of accessibility-related issues reported through the Community and our support channels have been investigated and resolved. Here's a rundown of some of what's been fixed between in recent months:

 

KEYBOARD AND NAVIGATION

 1. iPad Magic Keyboard shortcuts stopped working | Fixed February 2026

iPad users with a Magic Keyboard found that the space bar stopped working for play/pause. This has been fixed. Keyboard shortcuts on iPad with Magic Keyboard are working again as expected.

 

2. Search keyboard not appearing on mobile | Fixed February 2026

On mobile, double-tapping the Search icon wasn't bringing up the keyboard automatically, which meant extra steps to start typing. The keyboard now appears as it should when you tap into Search.

Community thread

 

3. Play/pause keyboard button not working on video podcasts (Mac) | Fixed February 2026

On Mac, the play/pause button on the keyboard wasn't responding properly during video podcasts. This has been resolved. Keyboard media controls now work consistently across audio and video content on Mac.

Community thread

 

4. iPad Library flickering with Magic Keyboard | Fixed April 2026

The iPad Library screen was flickering when connected to an Apple Magic Keyboard. This visual glitch has been fixed. The Library now displays normally with an external keyboard attached.

 

5. Tab switching resetting your scroll position on Android | Fixed April 2026

On Android, switching between tabs (like Home, Search, Library) was resetting your scroll position, so you'd lose your place. Tab switching now preserves where you were. You won't be sent back to the top when moving between sections.

 

TRANSCRIPTS AND CAPTIONS

1. Podcast transcripts couldn't be turned off | Fixed February 2026

The "Read Along" transcript option was at times covering the podcast artwork, and there was no way to turn it off. Users now have more control over transcript display. This has been resolved.

 

2. Podcast episode list kept resetting to the top | Fixed February 2026

Podcast episode lists were resetting to the top of the list whenever you navigated away and came back. Your scroll position is now saved, so you can pick up where you left off.

   

These are just a few of the recent fixes, however we’re hoping to bring you more Team Spotlights in the future to highlight different areas where your feedback has made a difference. If you've run into any issues recently, please keep sharing it here. It really does help us make Spotify better for everyone!

 

For more information on Accessibility at Spotify, or for our dedicated Accessibility feedback form head here!

 

What if you spot an OI?

 

Check our Ongoing Issues board and hit +VOTE if you’re affected—it helps us prioritize.


Need quick help? Post your question in the Help Boards


Got feedback? Share it in Ideas

If you'd also like to see some changes before other users you can sign-up to join our thousands of Beta testers here.

 

https://open.spotify.com/track/0xjkgYSzHjBZNvyUaC9cXX?si=3efa4844d42a4462

 

 

                                                    

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